Configuration
Essential guides for users to set up and use the platform effectively.
Guestline Rezlynx: Planner screen overviewYou can manage bedroom bookings across your property in a few simple steps.
Guestline Rezlynx: Special events on the plannerYou can add a special event or notice to the planner for internal or external events or important dates.
Guestline Rezlynx: Guest Messaging overviewYou can keep track of any notes that need to be passed onto guests at your property using Guest Messaging in few simple steps.
Guestline Rezlynx: Add or edit status codesYou can add or edit status codes - used to define the status of a room or booking - in a few simple steps.
Guestline Rezlynx: Change status code coloursYou can update the status code colours for reservations and housekeeping in a few simple steps.
Guestline Rezlynx: Set Auto Allocate (AA) PriorityAllocate (AA) Priority refers to the system's ability to automatically allocate rooms in a specific order.
Guestline Rezlynx: Availability screen overviewYou can monitor and manage room availability across your property in a few simple steps.
Guestline Rezlynx: Availability screen colours overviewYou can review and edit your availability screen occupancy colours if required.
Guestline Rezlynx: Difference between Deduct From Stock and Room Out Of ServiceDeduct from Stock and Room out of Service both make a specific room unsellable. However, they have different results for your overall room availability.
Guestline Rezlynx: Add, create and manage VIP levelsYou can create and manage VIP levels and add them to guest profiles in a few simple steps.
Guestline Rezlynx: Q-Rooms overviewYou can prioritise check ins by marking the room as a Q-Room to be cleaned more urgently than others, in a few easy steps.
Guestline Rezlynx: Room move overviewRoom moves are sometimes necessary to accommodate guest requests or operational needs. You can move a bedroom reservation in a few simple steps.
Guestline Rezlynx: Create and manage cancellation codesYou can create and manage reservation cancellation codes in a few simple steps.
Guestline Rezlynx: Add or edit mandatory fieldsYou can add mandatory fields - which are fields that must be completed in order to progress further within the system - or edit current fields in a few easy…
Guestline Rezlynx: Create or edit attributesYou can create additional fields, called attributes, to gather additional information within the system in a few simple steps.
Guestline Rezlynx: Create quick notesYou can create quick notes to add to the notes sections within the system, in a few easy steps.
Guestline Rezlynx: Reservation To Do ItemsTo Do Items are reminders that can be assigned to operators or groups across various areas of Guestline Rezlynx. This guide focuses on Reservation To Do Items to ensure important…
Guestline Rezlynx: Tasks overviewYou can record actions that need to be performed at a future date using the Tasks functionality in few simple steps.
Guestline Rezlynx: Denials overviewDenials are a feature within the system that can be enabled to track why bookings are not completed or why customers abandon the booking process.
Guestline Rezlynx: Best Western - Homepage tabYou can quickly review Best Western reservations, review any issues and resolve them, in a few simple steps.
Guestline Rezlynx: Create Market SegmentsYou can create market segments to collate data for your reports and breakdown revenue by business type in a few simple steps.
Guestline Rezlynx: Create a Media Source CodeYou can create media source codes to track how guests have heard about you and collate data for your reports in a few simple steps.
Guestline Rezlynx: Create and manage cancellation policiesYou can create cancellation policies, add the cancellation policy to a rate plan and to a template, and manage cancellation policies in a few easy steps.
Guestline Rezlynx: Upload images via Media ManagerYou can upload images into Rezlynx for use within the system in a few simple steps.
Guestline Rezlynx: Integration of ResDiary into RezlynxThis article will help you to raise a ticket to integrate ResDiary into Rezlynx.
Room & Housekeeping operations
Managing room inventory, maintenance, housekeeping, and daily operations.
Guestline Rezlynx: Housekeeping Status overviewYou can manage housekeeping statuses to control room status changes throughout the guest journey in a few simple steps.
Guestline Rezlynx: Housekeeping Sections overviewYou can create and manage housekeeping sections to organise your rooms for reporting purposes in a few simple steps.
Guestline Rezlynx: Create, edit and use Cleaning SchedulesYou can create cleaning schedules to control room status changes throughout the guest journey in a few simple steps.
Guestline Rezlynx: Create, edit and delete room maintenanceImportant: Prior to adding a room maintenance period - ensure that the room has all reservations unallocated from it, so that you can set the room...
Guestline Rezlynx: Lost property overviewYou can log both lost and found items and use the lost property system to keep track of all items you are currently holding or looking for in few simple…
Guestline Rezlynx: Edit room type and room id descriptionsThe descriptions can be edited for room types and room IDs.
Guestline Rezlynx: Room Stock Change - Room IDs and Room Types CodesProviding you have the correct user-level access to the configuration of the Rezlynx system, you can change room descriptions.
Guestline Rezlynx: Create or delete maintenance codesMaintenance codes are used when creating maintenance period(s) to be able to filter the maintenance report.
Overbooking configuration
Managing overbooking settings and configurations.
Guestline Rezlynx: Overbooking - PMS and CRS Availability and Rate Plan SearchYou can view and utilise overbooking functionality within the Property Management System (PMS) and Central Reservation System (CRS) Availability and Rate Plan Search pages in few simple steps.
Guestline Rezlynx: Overbooking - PMS, CRS and Distribution Hub overviewYou can configure and manage overbooking in Guestline systems in a few simple steps.
Guestline Rezlynx: Overbooking - PMS and CRS User access rightsYou can configure user access rights for the overbooking functionality in a few simple steps.
Guestline Rezlynx: Overbooking - PMS and CRS ReportsYou can access and display overbooking values within the Availability and Occupancy reports using updated options in a few simple steps.
Guestline Rezlynx: Overbooking - PMS and CRS Overbooking logicYou can understand and implement the three different approaches to utilising the overbooking feature effectively in few simple steps.
Guestline Rezlynx: Overbooking - PMS and CRS LogsYou can monitor and track all changes made to overbooking configuration settings through the comprehensive logging system in a few simple steps.
Guestline Rezlynx: Overbooking - PMS and CRS ConfigurationYou can activate and configure the new overbooking feature within your Property Management System (PMS) and Central Reservation System (CRS) in few simple steps.