You can prioritize check in’s by placing them on the Q-Rooms report.
This will produce a time stamp on the check in, housekeeping can then clean the rooms in order of arrival time.
Add a Q-Room
To mark bedrooms reservations as Q-Rooms, follow the steps below:
Within Rezlynx navigate to Guest Journey, then Front Office, then Check In.
Select a specific room, using the tick the box on the left and select Add to Q at the bottom of the screen.
Once added, the room will be marked on the Check In page with a flag, as seen below:
View Q-Rooms
To view the Q-Rooms report, follow the steps below:
Within Rezlynx navigate to Guest Journey, Front Office, Q-Rooms.
Select the required Display option, and click Refresh.
The report is generated, and you can make changes to the rooms based on their allocation status:
If the room is unallocated: you have the option to Allocate the room.
If the room is allocated: you have the option to Change the housekeeping status using the drop-down menu, or the option to Un-Allocate the room.
There is no option to print this report - however you could screen print if you PC has this option.
Remove from Q-Rooms
To remove from Q-rooms, follow the steps below:
Navigate to the reservation.
Select the 3-dot menu at the bottom of the screen, then select Remove from Q.
The Q-room is now removed from the Q.