Housekeeping statuses are used to create your cleaning schedule, which changes the status of a checked-in room in your system. This schedule is used to prompt a linen change and when a room is dirty upon checkout day. You can create cleaning schedules for specific room types if required. The cleaning schedule will roll or cycle until the guest departs, for example, a 7-day cleaning schedule will repeat twice during a 14-night stay.
Create a Cleaning Schedule
To create a Cleaning Schedule, follow the steps below:
Navigate to System, select Codes & Rules, and then select Cleaning Schedule.
Select Add.
Enter the Cleaning Schedule Code and Description as required.
Select Save Changes.
Select Edit to set up the Cleaning Schedule.
Select Save Changes to complete the cleaning schedule.
Select Edit.
Set the Cleaning Schedule as required.
🤓Tip: Day 1 is the day of arrival. Click on the circle to change from Not Set to the required status.
Select the Change Housekeeping Status as required.
Click Save Changes to complete the changes.
Example: Here is an example of a cleaning schedule with a linen change every 7 days:
Modify a Cleaning Schedule
To modify a Cleaning Schedule, follow the steps below:
Navigate to System, select Codes & Rules, and then select Cleaning Schedule.
Select Edit.
Amend the Cleaning Schedule as required.
📌Note: For example, amendments could be changing the linen change from day 2 to day 3. Select Add Day if you want to make a cleaning schedule for more than a 7 day rolling period.
Click Save Changes to complete the changes.
Navigate to System, System, then Ini Settings.
Select Check Out and check if the code is correct for the reservations checking out.
Within Ini Settings, select Housekeeping and check if the codes are correct for room moves, unallocations of residents, rooms out of service and deduct from stock settings.
Within Ini Settings, select Interfaces to check any cleaning schedule changes.
Important Considerations:
It will not affect any bookings already in the system.
If you wish for future reservations to take this change, you must contact Support to perform a Cleaning Schedule Resave.
The Cleaning Schedule Resave will not affect reservations already checked into the system.
Using a Cleaning Schedule
You can use the cleaning schedules in the following ways:
Rate Plans
You can create cleaning schedules for a specific room type if required, and assign that specific Cleaning Schedule within the Rate Plan.
To use a specific cleaning schedule within a rate plan, follow the steps below:
Navigate to System, Rates, and then Rate Plans.
Select the required rate plan, scroll down to Inclusion and select the cleaning schedule.
🤓Tip: Any rooms without a Cleaning Schedule selected will use the default cleaning schedule.
Repeat step 2 for each Rate Plan as required.
Click Save.
For example, below you can see specific cleaning schedules selected per room type:
Reservations
You can select a Cleaning Schedule within an individual reservation.
To use a specific cleaning schedule within a reservation, follow the steps below:
Within the reservation, select Notes & Logs tab.
Under MISC select the required cleaning schedule from the drop-down menu, and click Save.
For example, below you can see a specific cleaning schedule selected specifically for this reservation:
