Guestline EPoS
Automate mundane tasks, produce clear data insights and reduce staff till workloads.
By Xanthe1 author40 articles
Guestline EPoS: Apply a temporary 5% VAT rate for children's mealsThe UK government has introduced a temporary VAT reduction from 20% to 5% from 25 June 2026 to 1 September 2026, as part of the Great British Summer Savings scheme…
Guestline EPoS: Apply 9% Republic of Ireland VAT changeSteps to configure Guestline EPoS for the Irish VAT reduction on hospitality food services from 13.5% to 9%, effective 1 July 2026.
Getting started & System set-up
Essential information, system basics, and user management.
Guestline EPoS: Find the version numberYou can find out which version of Guestline EPoS you are using, in a few simple steps.
Guestline EPoS: Guestline Products Firewall WhitelistWe constantly improve and keep the software up to date with the latest patches and features.
Guestline EPoS: EPoS restart checklistA checklist to guide you through essential checks to ensure that your EPoS tills are ready for day-to-day operations.
Guestline EPoS: Move your till to a different locationPre-move considerations Network point: Ensure that the new location has a working and tested network connection.
Guestline EPoS: Create, edit and delete usersYou can create, update or delete a user in a few easy steps.
Guestline EPoS: Configure user groupsYou can create user groups in a few easy steps.
Till & Table configuration
Customise screens, buttons, menus, and table layouts.
Guestline EPoS: Add or remove buttons on till screenYou can add or remove buttons on your main EPoS screens, in a few simple steps.
Guestline EPoS: Change the colour and size of till buttonsYou can change the style, colour and size of buttons on the till screen in a few simple steps.
Guestline EPoS: Create a table room and add roomsYou can create a new table room and add rooms in a few easy steps.
Guestline EPoS: Create and modify table plansYou can create new or modify a table plan in a few easy steps.
Stock, Discounts & Order management
Manage inventory, discounts, and process transactions.
Guestline EPoS: Create a discount ruleYou can create a discount button in a few easy steps.
Guestline EPoS: Refund or reopen a closed orderYou can refund or reopen specific closed orders in Guestline EPoS in a few simple steps.
Guestline EPoS: Create and edit a stock itemYou can create, edit, and delete stock items in Guestline EPoS in a few simple steps.
Guestline EPoS: Configure discount, void and wastage reasonsYou can create, edit or delete reasons for discounts, void, and stock in a few easy steps.
Guestline EPoS: Create a price bandYou can create or delete a price band in a few easy steps.
Guestline EPoS: Enable and use stock countdownYou can enable stock countdown in a few easy steps.
Reports & Troubleshooting
Run reports, manage periods, sync data, and resolve technical issues.
Guestline EPoS: EPOS reportsYou can run reports within the EPOS system, in a few simple steps.
Guestline EPoS: Reprint a X read and a Z readFollowing these steps, you can easily view or reprint your X and Z reports when needed.
Guestline EPoS: Check if Z read has been posted and how to re-post to Rezlynx PMSYou can re-post failed Z reads to Rezlynx PMS if applicable after checking.
Guestline EPoS: Close a periodYou can check for open periods and how to close to post the revenue to Rezlynx PMS.
Guestline EPoS: Cash drawer not openingBy verifying these connections and performing the checks, you should be able to identify and resolve the issue with the cash drawer not opening.
Guestline EPoS: Add, delete and configure terminal print jobsYou can add, delete and configure terminal print jobs in a few easy steps.
Guestline EPoS: Configure receipt messagesYou can configure receipt messages in a few simple steps.
Guestline EPoS: Clean thermal receipt printersTo maintain the print quality of your thermal receipt printer, it's important to clean the thermal head periodically (around every 3 months).