Distribution Hub
Automate your hotel rates, connect with over 2000 global partners.
By Xanthe and 1 other2 authors51 articles
Getting started
Get started and make the most of your software.
Monitoring & Troubleshooting
Track reservations, resolve errors, and manage system syncs.
- Guestline Distribution Hub: New monitoring page - Reservation warnings and errorsYou can check for monitoring page for error warnings for reservations and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few…
- Guestline Distribution Hub: Standard monitoring page - Reservation warnings and errorsYou can check for monitoring page for error warnings for reservations and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few…
- Guestline Distribution Hub: OTA reservations failed to deliver to Distribution HubThis article provides guidance on identifying and resolving issues when reservations fail to be delivered from Online Travel Agents (OTAs) to the Guestline Distribution Hub and subsequently to Guestline Rezlynx…
- Guestline Distribution Hub: Enable, add recipients, and disable Distribution Hub notification emailsYou can enable this, add more recipients, or disable this feature in a few easy steps.
- Guestline Distribution Hub: Resync Distribution Hub to Online ChannelsYou may need to resync or push the information out to channels in order to update inventory, rate details, or restrictions, and this can be done in a few simply…
Rates, pricing & inventory
Configure pricing, restrictions, availability rules, and room blocks.
- Guestline Distribution Hub: Create an upsellRate plans for upsells are no longer configured within Distribution Hub - they are now set within Rezlynx PMS.
- Guestline Distribution Hub: Create, edit or delete a price varianceYou can set price variance rules, edit and delete them, within the Distribution Hub in a few steps.
- Guestline Distribution Hub: Child pricing updates to DistributionAs of 29th May 2024, Guestline implemented enhancements to the way child pricing is managed within the Distribution system.
- Guestline Distribution Hub: Enable commission uplifts for reservationsSeveral OTA's send through bookings either Nett of Commission or Nett of Tax, sometimes both.
- Guestline Distribution Hub: Final Adjustments updating to Distribution HubImportant: Follow this guide carefully before enabling the Feature Toggle, as this process is irreversible.
- Guestline Distribution Hub: Restrictions to online channelsThis information article shows which restrictions work between online channels and Guestline.
- Guestline Distribution Hub: Set RestrictionsRestrictions are rules that control when Rate Plans can and cannot be sold.
- Guestline Distribution Hub: Create, edit or delete closure by rateYou can close by rate within Distribution Hub, to close our a rate when the hotel reaches a certain occupancy or to set the rate plan to stay closed for…
- Guestline Distribution Hub: Create, edit or delete a threshold closureYou can add threshold closures within Distribution Hub, to close out availability to specific channels, in a few steps.
- Guestline Distribution Hub: Rate Ceilings overviewYou can review the rate plan ceilings set within Rezlynx within the Distribution Hub, in a few simple steps.
- Guestline Distribution Hub: Configure Room Blocks to sell onlineYou can configure room blocks in Distribution Hub to ring-fence availability for specific customers and channels in a few simple steps.
- Guestline Distribution Hub: Upload imagesYou can upload images to the Distribution Hub in a few easy steps.
Extended Channels
Manage extended channel connections. Currently not available with Distrubution Core.
Channel mapping & connections
Map rooms and rates across all channels and manage distribution connections.
- Guestline Distribution Hub: Request for new Distribution Hub channelThis self-serve article will help you to raise a ticket for requesting new Distribution Hub channel.
- Guestline Distribution Hub: MappingThe article contains a list of the channels that can be mapped to, enabling you to manage the mapping of your own rooms and rates between Rezlynx, Distribution Hub and…
OTA & BW specific features
Specialised configurations for Booking.com, Expedia, etc (excluding mapping).
- Guestline Distribution Hub: Booking.com upsells overviewThis article explains how to set up and configure Booking.com add-ons (additional services) to automatically deliver as upsells in Guestline Rezlynx.
- Guestline Distribution Hub: Booking.com child count overviewThis article explains how Guestline Rezlynx integrates with Booking.com's new 'Guest Count with Children' feature, which was introduced to comply with European Consumer Law.
- Guestline Distribution Hub: Enable Occupancy Based pricing with Booking.comThis article explains how to set up Occupancy Based Pricing (per person) with Guestline and Booking.com.
- Guestline Distribution Hub: Booking.com deposits overviewProperties with a direct Booking.com integration with Distribution Hub can process full payment at the room level for Non-Refundable rate bookings, including upsells.
- Guestline Distribution Hub: Booking.com auto replenishment overviewThis article provides further information on the Booking.com auto-replenishment feature and how that works within Guestline.
- Guestline Distribution Hub: Booking.com price model overviewYou can use this article to understand the Booking.com price models available.
- Guestline Distribution Hub: Expedia Price ModelYou can identify and configure the correct pricing model for your Expedia rate plans through Guestline in a few simple steps.
- Guestline Distribution Hub: Best Western - overbooking functionalityYou can resyncronise overbooking data to Best Western and review the room overbookings within Distribution Hub, in a few easy steps.
- Guestline Distribution Hub: Best Western - Monitoring page warnings for rates and inventoryYou can check for monitoring page warnings for rates and inventory and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few…
- Guestline Distribution Hub: Best Western - Monitoring page warnings for reservationsYou can check for monitoring page for error warnings for reservations and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few…