Guestline Advanced Conference and Banqueting (C&B) is an event management module within Guestline Rezlynx Property Management System (PMS), designed for properties that manage complex, multi-function events. Each event can include multiple distinct functions, such as a wedding breakfast, reception, and ceremony, each with its own rooms, layouts, and billing. This guide covers the key areas you'll use day-to-day, with links to detailed articles for each.

Before logging in for the first time, your administrator must create your account and provide you with login credentials. If your administrator has enabled Multi-Factor Authentication (MFA), you'll be prompted to set this up when you first log in.

Advanced C&B follows an enquiry and event workflow. Enquiries are created first to capture initial interest and event requirements, and can be converted into a confirmed event once agreed. If a function space is fully booked, events can be placed on a waitlist with a set priority and reason, and tracked in case of a cancellation. Waitlist events can be searched for and converted to confirmed bookings when space becomes available.

Each event links to rate plans, which define the pricing packages available for your function spaces and services. Events can be built from the Events Diary or the Search/Create Event screen, and can include bedrooms or be set up as delegate or ticketed events for conferences and similar occasions.

Once events are created, you can search for them by date range, status, or contact name. Events need to be checked in for revenue to be raised and availability updated. Events and individual functions can be cancelled where required, and cancelled events can be reinstated if the booking becomes viable again. Event logs provide a full audit trail of all changes made to events and functions.

Functions are the individual bookings that sit within an event, each with their own function space, layout, timing, and rate. Advanced C&B supports delegate and ticketed events, allowing attendance and food and beverage items to be managed per function. Individual functions can be copied, cancelled, or reinstated within an event as required.

Event billing allows you to post charges, take payments, and manage the folio for each function within an event. At the end of the event, you can check out and close the billing. Post-event billing adjustments can also be made using Invoice Management without needing to undo the checkout.

Advanced C&B includes a range of reports to help you track event activity and configuration. Function reports cover arrivals, upcoming functions, and company-level event data. Configuration reports provide visibility over rate plan setup and revenue analysis code mappings.

Once you are comfortable with the core Advanced C&B features, explore additional resources to deepen your Guestline knowledge.