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Guestline Advanced C&B: Find a Waitlist event

Locate waitlisted bookings through diary clock symbols, waitlist menu, or search filters to manage pending reservations

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a week ago

The Waitlist facility allows you to create a Waitlist reservation when the hotel or specific event room is fully booked, allowing you to see and search for Waitlist events in case of a cancellation. If the availability opens up for your Waitlist booking, it can be converted to an event booking.

You can find a Waitlist event, via the following routes:

Diary

This method is used when you know the date of the Waitlist event.

To find a Waitlist event using the Diary, follow the steps below:

  1. Navigate to Rezlynx, Advanced C&B, Diary and select the date of the Waitlist event.

  2. Click the Clock Symbol on the selected date and then click the Event Ref hyperlink to move to the Waitlist event.


Waitlist

This method is used when you know the date of the Waitlist event.

To find a Waitlist event using the Waitlist, follow the steps below:

  1. Navigate to Rezlynx, Advanced C&B, Waitlist and select the date or function room of the Waitlist event.

  2. Click the Booking Ref to see 3 options:

    • Show Event - takes you into the main event page.

    • Show Booking - takes you to the function page.

    • Set Priority - allows you to change the priority.


Search/Create Event

This method can be used to see all Waitlist events regardless of date.

To find Waitlist events using Search/Create event, follow the steps below:

  1. Navigate to Rezlynx, Advanced C&B, Events, Search/Create Event.

  2. Within the search parameters, select the Status as Waitlist. You can set any other search parameters as required.

  3. Increase the Limit from 25 to 999 to see all of the results displayed.

  4. Click Search to show the results.

  5. Click the Event Ref hyperlink to move to the Waitlist event.

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