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Guestline Advanced C&B: Cancel an event

You can cancel an event via the Events Diary, via Search/Create Event or within the event itself - the options are presented in this article.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a week ago

Once an Advanced C&B event has been cancelled it can be re-instated for a future but not a past date.

Cancel an event

Events can be cancelled via the Events Diary, Search/Create Event or within the event itself. All of the options are outlined below.

Cancel an event via Events Diary

  1. Within Advanced C&B, within the Events menu select Diary.

  2. Enter the Date of the Event.

  3. Click on the Event you wish to cancel and cllick on the Event Reference.

  4. In the Status drop down box, change the Event to Cancelled.

  5. Click Save.

  6. Choose the Cancellation reason from the drop down box.

    🤓Tip: If there is not a valid cancellation reason, cancellation reasons can be created.

  7. Enter any additional notes about the Cancellation in the Notes box.

  8. Click Save.

Cancel an event via Search/Create Event

To cancel an event via Search/Create Event, follow the steps below:

  1. Within Advanced C&B, within the Events menu select Search/Create Event.

  2. Using the Event Search Parameters find your Event.

  3. Click on the Event Reference, to open the event.

  4. In the Status drop down box, change the Event to Cancelled.

  5. Click Save.

  6. Choose the Cancellation reason from the drop down box.

    🤓Tip: If there is not a valid cancellation reason, cancellation reasons can be created.

  7. Enter any additional notes about the Cancellation in the Notes box.

  8. Click Save.

Cancel an event from within the event

  1. On the front page of the event, in the Status drop down box, change the Event to Cancelled.

  2. Click Save.

  3. Choose the Cancellation reason from the drop down box.

    🤓Tip: If there is not a valid cancellation reason, cancellation reasons can be created.

  4. Enter any additional notes about the Cancellation in the Notes box.

  5. Click Save.

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