Once you have created a Group in Rezlynx, you can perform a variety of actions - including: creating a mid-stay change, setting up a Group Series, adding release rules, holding rooms on a block, picking up rooms, configuring charge routing, adding a master account, changing Group dates, cancelling a Group, and generating Group reports - all designed to help you manage your group bookings in the best way for your property and your team.
Charge Routing Rules
The Charge Routing Rules automatically redirect posted charges to a specified destination, i.e. a booking folio, specified bill split within the same reservation or to a different reservation, ledger folio, Non-Resident Account (NRA) or to Master Accounts.
You can either select a pre-set charge routing rule or create a custom charge routing rule to meet your groups specific needs.
⚠️Important: Charge routing rules must be set prior to check in for it to work as expected.
Add a Charge Routing Rule prior to pick up
Charge routing rules will only apply to reservations that have been picked up after they have been set up on the group.
To add charge routing to a group, follow the steps below:
Within the Group, select the Guarantee tab.
Scroll down to Charge Routing Rules, then select Add.
You can then either:
Select a charge routing rule
Select a charge routing rule from the drop-down menu, then click Continue. The rule is then automatically added to the Group, click Save.
Create a Custom charge routing rule
Select Custom Rule to create your own rule for charge routing, then click Continue.
Complete the information as required to create the custom rule, including:
Charge Rule Description is a mandatory field
Route Charges To defines specifies where charges are to be routed to, including:
Ledger folio as set within the group Guarantee tab.
A specific Folio which can be selected from the drop-down menu.
Another Reservation select the specific folio or ledger folio on another reservation, NRA or Master Account. Search for the booking, select Use.
Select the charges that are to be routed starting with the ceiling levels, Leaving the fields at 0.00 allows an unlimited value.
Daily Ceiling - The daily total value to be routed.
Stay Ceiling - The total stay value to be routed.
Ceiling levels are applied to the individual types of charges that will be routed, including:
Rate Plan - The rate plan(s) in use on the reservation will be routed to the defined destination.
Upsells – Upsells on the reservation will be routed to the defined destination.
Product Rules - Product rules on the reservation will be routed to the defined destination.
Analysis Codes - Any analysis codes selected will be routed to the defined destination. Multiple groups of analysis codes can be created against a rule. For example, Beverage £5.00 per day, Food at £15.00 per day.
Newspapers - Newspapers on the reservation will be routed to the defined destination.
Once the custom rule is set as required, click Save in the bottom right of the screen.
Add a Charge Routing Rule to picked up rooms
If a charge routing rule needs to be added after the rooms have been picked up but prior to check in, follow the steps below:
Set the charge routing up on one reservation as outlined in the article above.
Navigate to the Batch Changes tab on the group.
Select the reservation with the charge routing, then select 3-dot menu (...) and Copy Properties.
Select the Charge Rules and any other information to copy.
Select the bookings to copy to.
Click Copy Properties.
📌Note: We would recommend you to spot check the changes completed. If any reservations have been checked in on the group then the charge routing settings will not work.