Charge Routing Rules - Custom Rules
Charge Routing automatically redirects posted charges to a specified destination, i.e. a booking folio, specified bill split within the same reservation or to a different reservation, ledger folio, Non-Resident Account (NRA) or to Master Accounts.
When setting up a Charge Routing Rule within a Multi-Room, upon clicking the "select bookings" button, the system will automatically display other reservations within the Multi-Room/Group. You then have the option to select multiple bookings.
⚠️ Important: Charge routing rules must be set prior to check in for it to work as expected.
To set up charge routing rule on a reservation, follow the steps below:
Guarantee tab on a reservation – Add (underneath charge routing rules) – Custom Rules
Charge Rule Description is a mandatory field
Destination Selection - Defines specifies where charges are to be ‘routed’.
Same Reservation – A specific folio or ledger folio.
Other Reservation – A Specific folio or ledger folio on another reservation, NRA or Master Account. Search for the booking, select use.
Select the charges that are to be routed starting with the ceiling levels, Leaving the fields at 0.00 allows an unlimited value.
Daily Ceiling - The daily total value to be routed, then select where the values can be posted from.
Stay Ceiling - The total stay value to be routed, then select where the values can be posted from.
Rate Plan - The rate plan(s) in use on the reservation will be routed to the defined destination.
Upsells – Upsells on the reservation will be routed to the defined destination.
Product Rules - Product rules on the reservation will be routed to the defined destination.
Analysis Codes - Any analysis codes selected will be routed to the defined destination. Multiple groups of analysis codes can be created against a rule i.e. Beverage at £5.00 per day and Food at £15.00 per day.
Newspapers - Newspapers on the reservation will be routed to the defined destination.
📌 Note: You can use the copy properties feature to copy the routing rules from one reservation onto the rest of the bookings that are part of the multi-room.