Once you have created a Group in Rezlynx, you can perform a variety of actions - including: creating a mid-stay change, setting up a Group Series, adding release rules, holding rooms on a block, picking up rooms, configuring charge routing, adding a master account, changing Group dates, cancelling a Group, and generating Group reports - all designed to help you manage your group bookings in the best way for your property and your team.
Depending on whether your rooms have been picked up defines how you make changes to them.
Rooms that have been blocked, but not picked up
Adjust the number of rooms
To adjust the number of rooms on the block, follow the steps below:
Navigate to your group and select the Block tab.
Adjust the number of rooms in the 'B' column to your desired amount.
Click Save.
Change to a new set of dates
To change to a new set of dates, follow the steps below:
Navigate to your group and select the Block tab.
Adjust the number of rooms in the 'B' column to zero.
Click Save to remove the rooms.
Select the Main tab on the group and within the Details box click Update.
Use the Rate Plan Search screen to search for the required dates, number of nights and select the required rate plan for the group.
When a new rate plan is selected, on screen a pop up will state: “Please note: Changes to the Group details will not affect any reservations already picked up.” and click OK to continue.
Add rooms to the block again for the new date as required.
Rooms that have been picked up
Once rooms are picked up, you have various options in the ‘Batch Changes’ Tab to amend them, you can tick which rooms you want to amend, this has to be done in room type and pax grouping. i.e. change all doubles for 2 pax, then doubles for 1 pax, then singles, etc. Before you do this you have to change the end date on the main group page to include the new end date
You will have Four Options:
Add Booking Line – Allows you to add additional nights following on from the previous nights booked, you will need to have updated your availability on the main tab – Details – Update, otherwise, you won’t have the availability on the block to add the booking lines
Replace existing Booking Line – Allows you to remove the current rate or room type and change them to a new selection and reduce nights if you wish, if you change only the rate and pick up the same room types as selected previously they will not un-allocate if allocated.
Rate Override Booking Lines – To override the rate for specific booking lines, if you have bookings set up with rate or room changes then you can select which dates/lines you wish to override the rate for. Type in the rate against the correct line and press ‘override’.
Rate Override Reservations – To override the rate for all nights of a booking, regardless of room or rate type, simply tick the rooms you wish to override and press ‘Rate Override Reservations’, and type in the new prices before pressing Override.