Direct Booking Manager
Hotel booking software that helps you win more direct bookings, increase revenue and boost guest loyalty.
Guestline Direct Booking Manager: DBM website integration guideThis information article provides further information on Direct Booking Manager (DBM) integrations.
Guestline Direct Booking Manager: Create Google Analytics 4 (GA4) cross-domain trackingThis guide assumes that you've already got a Google Tag Manager account.
Guestline Direct Booking Manager: DBM Google connector overviewThis information article provides further details about the DBM Google Connector.
Guestline Direct Booking Manager: DBM & Google FAQsThis article address some of the Frequently Asked Questions about the connections from Direction Booking Manager (DBM) with google.
Guestline Direct Booking Manager: Create DBM NotificationsYou can create notifications to alert guests of specific information at the time of booking.
Guestline Direct Booking Manager: Guest Requests with AI AnalysisThe article outlines a new DBM feature that automatically analyses, categorises, and translates guest requests with real‑time notifications. It’s available to all DBM users at no extra cost.
Guestline Direct Booking Manager: Guest Facing ReportYou can use the Guest Facing report to review your DBM conversion rates of customers who have completed a reservation online, in a few simple steps.
Property & Room configuration
Configure property details, room types, images, facilities, and display settings.
Guestline Direct Booking Manager: Edit property information and star ratingYou can edit the property's name, description, contact information, time zone, and star rating which is shown on the Direct Booking Manager (DBM), in a few steps.
Guestline Direct Booking Manager: Add property imagesYou can add property images to your DBM in a few simple steps.
Guestline Direct Booking Manager: Edit check in and check out timesYou can edit the property's check-in and check-out times which are shown on the Direct Booking Manager (DBM), in a few steps.
Guestline Direct Booking Manager: Edit a room type nameYou can edit a Direct Booking Manager (DBM) room type or room name, in a few steps.
Guestline Direct Booking Manager: Edit room type descriptionsYou can edit a Direct Booking Manager (DBM) room type descriptions, in a few steps.
Guestline Direct Booking Manager: Add room type imagesYou can add or change room type images on the Direct Booking Manager (DBM) in a few steps.
Guestline Direct Booking Manager: Edit room facilitiesYou can edit a room's facilities, which is shown on the Direct Booking Manager (DBM), in a few steps.
Guestline Direct Booking Manager: Edit room occupancy limitsYou can edit the number of adults and children able to stay in a room, in a few easy steps.
Guestline Direct Booking Manager: DBM room and rate self mapping and unmappingYou can map or unmap Direct Booking Manager (DBM) room and rates, in a few steps.
Guestline Direct Booking Manager: Request change of order for rooms on DBMThis article will help you to raise a ticket for requesting a change to the order of rooms on your DBM.
Guestline Direct Booking Manager: Request change of order for rates on DBMThis article will help you to raise a ticket for requesting a change to the order of rates on your DBM.
Guestline Direct Booking Manager: Edit DBM search to show child occupancyYou can request for the DBM search bar to be edited to show child occupancy.
Guestline Direct Booking Manager: European Accessibility Act (EAA) and email templatesThe article outlines our compliance with the European Accessibility Act (EAA), effective 28 June 2025, and guides you on making customised property email templates accessible while noting the legal risks…
Rates, upsells, pricing & promotions
Manage rate plans, create promotions, discounts, and upsells.
Guestline Direct Booking Manager: Edit a rate plan nameYou can edit a Direct Booking Manager (DBM) rate plan name, in a few steps.
Guestline Direct Booking Manager: Edit a rate plan descriptionYou can edit a Direct Booking Manager (DBM) rate plan description, in a few steps.
Guestline Direct Booking Manager: Create an upsell for Distribution Hub and DBMRate plans for upsells are no longer configured within Distribution Hub - they are now set within Rezlynx PMS.
Guestline Direct Booking Manager: Create an LOS rule to apply discounts or free nightsYou can create a Direct Booking Manager (DBM) length of stay (LOS) rule to apply discounts and free nights, in a few steps.
Guestline Direct Booking Manager: Create a rate access code or promo codeWhen building a rate plan you can make it accessible via a specific promotional code in the following ways: Promo Code in Rezlynx for internal use...
Guestline Direct Booking Manager: Create a deep link or promotional URLYou can create a deep link or promotional URL that sends users to a specific rate access code or filter, in a few steps.
Guestline Direct Booking Manager: Discount Codes overviewYou can create and manage discount codes for your Direct Booking Manager (DBM) booking engine in a few simple steps.
Payments & cancellations
Configure payment options, deposits, automated collection, and cancellations.
Guestline Direct Booking Manager: Manage payment configurationsYou can configure your Direct Booking Manager (DBM) rates to require pre-payments, deposits, or no card details at the time of booking, in a few easy steps.
Guestline Direct Booking Manager: Scheduled payment setup for DBMYou can configure automated payment collection, for your Direct Booking Manager (DBM) rates to take payments a specified number of days before guests are due to arrive, in a few…
Guestline Direct Booking Manager: Cancellations overviewThis information article reviews how cancellations work within the Direct Booking Manager (DBM), and provides further information at the end of the article on activation of this feature.