On the DBM you can set a specific Rate order, this information does not come from within Distribution Hub and is currently only configurable within an area that Guestline employees can access.
If there is no Rate order configured then the Rates will appear based on Rate pricing from Lowest to Highest.
However, please note, if a rate order has been configured previously then we are not able to revert back to the lowest - highest order and you must still state which ordering of rates you would want to be displayed.
To request the change of order for rates on the DBM, follow the steps below:
Download this document.
📌 Note: This document must be downloaded using the link above. Once downloaded it will open in an editable xcel format.
Complete the document.
📌 Note: This document provides two examples to help guide you with the completion of this document.
⚠️ Important: Please note that requests will need to be scheduled with our team and may take up to 7 days to complete.
