Guestline Rezlynx Property Management System (PMS) gives housekeeping staff the tools to manage room statuses, cleaning schedules, and maintenance periods across your property. This guide covers the key areas you'll use day-to-day, with links to detailed articles for each.

Before logging in for the first time, your administrator must create your account and provide you with login credentials. We recommend setting up Passkey Multi-Factor Authentication (MFA) to ensure security for your site and guests’ information. This helps protect guest and property data.

Housekeeping statuses show the current cleaning condition of each room. These statuses help housekeeping teams prioritise work, identify rooms ready for arrival and ensure rooms are cleaned according to property standards.

Cleaning schedules define when rooms should be cleaned during a guest's stay. These schedules help ensure cleaning tasks are completed consistently and support operational planning across the housekeeping team. Housekeeping sections allow you to group rooms into manageable areas, such as floors, wings or buildings. This helps supervisors allocate work efficiently and monitor team workloads.

Q-Rooms helps housekeeping teams identify rooms that require immediate attention. This allows staff to focus on arrivals, departures and priority cleaning tasks throughout the day.

Room maintenance allows you to remove rooms from sale while repairs or refurbishment work takes place. Managing maintenance periods correctly helps prevent operational issues and ensures room availability remains accurate.

The Lost Property feature helps you maintain a record of items lost or found at your property. Accurate records support guest enquiries and help reunite guests with their belongings.

Once you are comfortable with the daily housekeeping functions, explore additional resources to expand your knowledge and improve operational efficiency.