Batch Posting allows you to manually post charges onto several room bills at one time. This can be very handy when charging multiple charges to rooms, such as a takeaway breakfast to each room within a group or dinner and drinks charges not processed via the EPOS.
⚠️ Important: You are not able to post negative amounts using Batch Posting, this will end in a Failed Posting. To post a negative amount you must be in the Room Bill.
Navigate to Batch Posting
To access Batch posting, navigate to Guest Journey, Billing, and then select Batch Posting.
Free Type Posting
This will allow you to select a particular Analysis Code to post charges to your selected Booking References. For example, additional accommodation charges.
To use Free Type Posting, follow the steps below:
Click Add.
Select the Booking Ref, Room, or Guest Name from one of the drop-down menus.
Select the Analysis Code for the revenue to be posted against.
Type a Description which will be displayed on the room billing and invoice.
🤓 Tip: If left blank, the words in brackets next to the analysis code will show on the billing.
Enter a Comment if required.
🤓 Tip: This is not visible to the guest however if staff hover over the description within Room Billing it would then appear.
Enter the Value and Quantity.
Repeat steps 1 to 5 until all required rooms are listed.
🤓 Tip: If you make a mistake, you can select Remove on the right-hand side.
When ready to proceed, click Post to send the charges to the rooms.
Scroll down to the Posting Results Summary to check if this posting was successful.
⚠️ Important: Once Post is selected, items are added to Room Billing, and any corrections must be made there.
Product Posting
This will allow you to select a product that has already been set up in your system. For example, extra breakfasts.
To use Product Posting, follow the steps below:
Click Add.
Select the Booking Ref, Room, or Guest Name from one of the drop-down menus.
Select the Product from the drop-down menu.
Enter a Comment if required.
🤓 Tip: This is not visible to the guest; however, if staff hover over the description within Room Billing, it would then appear.
Enter the Value and Quantity.
🤓 Tip: The value is often pre-populated; however, you can overtype the value as required.
Repeat steps 1 to 5 until all required rooms are listed.
🤓 Tip: If you make a mistake, you can select Remove on the right-hand side.
When ready to proceed, click Post to send the charges to the rooms.
Scroll down to the Posting Results Summary to check if this posting was successful.
⚠️ Important: Once Post is selected, items are added to Room Billing, and any corrections must be made there.
Posting Results Summary
This section provides a summary of the postings, including failed and successful postings. We would recommend checking this after each posting is completed.