The Post Cash feature allows you to make immediate postings to the system for charges with payments or refunds. However, Post Cash creates a finalised direct posting to the system that cannot be edited or amended once posted. If you need more flexibility, you can create a Non-Resident Account instead, which allows you to generate an invoice with charges and payments or refunds that can remain open and editable until the account is checked out.
To use post cash, follow the steps below:
Navigate to Rezlynx, Guest Journey, Billing, and then Post Cash.
Complete the following fields:
Payment Method - select how the payment will be made.
Analysis Code - select an analysis code from the drop-down to assign this charge and payment to. This is a mandatory field.
Quantity - of the items being sold.
Value - the value of each item being sold.
Amount - the total will pre-populate based on the quantity and value each entered, but you can over-type as required.
🤓Tip: To refund a payment, add a minus - symbol in front of the amount.
Pay types - select the payment type being used for this transaction from the drop-down menu. This is a mandatory field.
Show suppressed pay types - scroll to the bottom of the list to show all suppressed pay types that may usually be hidden.
Description - add a clear and concise description, this will be seen on the customer receipt and reports.
Comments - additional comments can be added here, these will not show on the receipt or internal reports.
To complete the process, select either:
Post Cash - to post the value to the system and ensure you have also processed the payment to or from the customer.
Or Post Via GuestPay - to take payment via a Tru-linked PED and post this to the system. This feature is only available if you have GuestPay at the property. To use this option: select Post Via GuestPay. Select the device, confirm the value, and select Take Payment. The guest can then present their card and payment will be confirmed on-screen and posted to the system.
A message in the bottom-right corner confirms successful completion.
Select View to print, email, PDF or view the receipt.
Troubleshooting:
I forgot to print the receipt, how can I get a copy? Navigate to Rezlynx, Accounting, Reports and Invoice Reprint. Select the Report Item Type as Post Cash Note, and then complete any other filters to help restrict the search for example by date, then select Refresh to see the results. Select View to view, email or print the receipt.