This guide provides information on Guestline Insights Cancellation Report metrics and their equivalent data sources in Guestline Rezlynx PMS. Each section includes specific filter settings required for accurate data comparison.
Bookings cancelled
Rezlynx equivalent report and navigation to report: | Cancellations Navigate to: Reports, Reservation, then Cancellations. |
Rezlynx report filter setting: | Start/End Date range: Variable Booking Ref: Blank |
Rezlynx report column: | BookRef. |
Instructions to aid comparison: | Export to CSV. Apply a count of BookRefs as pivot table values. Use Cancellation Date rows or columns. |
PMS report is cross-property - in group mode: | No. |
Exceptions: | No media course filter. No channel filtering. |
Alternative reports: | - |
Nights cancelled
Rezlynx equivalent report and navigation to report: | New Reservations by Date. Navigate to: Reports, Reservations, then New Reservations by Date. |
Rezlynx report filter setting: | Start/End Date range: Variable |
Rezlynx report column: | Cancelled Nights. |
Instructions to aid comparison: | Directly compare row or column totals to Insights. |
PMS report is cross-property - in group mode: | Yes. |
Exceptions: | No channel filtering. |
Alternative reports: | Cancellations Report. |
Potential lost revenue
Rezlynx equivalent report and navigation to report: | New Reservations by Date. Navigate to: Reports, Reservations, then New Reservations by Date. |
Rezlynx report filter setting: | Start/End Date range: Variable |
Rezlynx report column: | CancelledResNett. |
Instructions to aid comparison: | Directly compare row or column totals to Insights. |
PMS report is cross-property - in group mode: | Yes. |
Exceptions: | No channel filtering. |
Alternative reports: | Cancellations Report. |
Average length of stay
Rezlynx equivalent report and navigation to report: | New Reservations by Date. Navigate to: Reports, Reservations, then New Reservations by Date. |
Rezlynx report filter setting: | Start/End Date range: Variable |
Rezlynx report column: | CancelledNights. |
Instructions to aid comparison: | Export to CSV. |
PMS report is cross-property - in group mode: | Yes. |
Exceptions: | No channel filtering. |
Alternative reports: | Cancellations Report. |
Related Articles
You can find out more about Insights reports using our guides:
