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Guestline GuestVoucher: Edit voucher details

You can update voucher personalisation details in a few simple steps.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a week ago

The following voucher details can be edited:

  • To

  • From

  • Message

You can also read our article on Voucher Expiry overview to edit the expiry date, or on how to Edit a voucher number.


Edit voucher details

To edit voucher details, follow the steps below:

  1. Navigate to Orders.

  2. Locate the order using one of these methods:

    • Click Orders in the menu, or

    • Use the Search Box to find the order by name, or order ID.

  3. Once you have located the voucher, click the eye icon.

  4. Scroll down to Order Items, then click the Actions button to open a dropdown menu.

  5. Select Edit Voucher Details.

  6. Update the fields:

    • To

    • From

    • Message

  7. Click Update to save the changes.


Regenerate and resend

After editing, you must regenerate the PDF so the updated details appear on the voucher:

  1. Click Actions, then select Regenerate PDF.

  2. Click Actions, then select Resend Voucher Email.

The customer will receive the updated voucher with the new details.

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