You can use logs to show changes that have taken place within the system. This article focuses on Reservation logs, rather than any other Rezlynx Logs.
This article provides further information on:
Logs within Reservations, within the Notes & Logs tab
Reservation Logs report
Logs within reservations
Viewing changes to reservations, including: booking creation, upsells being added modified and removed, booking line changes, when a booking was checked in and out, hotel or room type overbookings, status change, and email sending.
From May 2025 logs are changing, in the following ways:
The 'Simple Logs' button is being removed.
The 'Detailed Logs' button is being replaced with a ‘Logs’ button.
When the new Logs button is selected, a Reservation History timeline is shown on the right hand-side of the screen. Users can scroll through to see information about the reservation.
At the bottom of the timeline, another 'Logs’ button is available for users who still need access to the traditional Detailed Logs view. The Detailed Logs view now includes a Share your feedback button to collect any feedback you might have for the team. Users can select to sort the events, to display either the oldest or newest at the top of the page.
Reservation Log Report
Overview of the report
This report is used for viewing changes to reservations, including: attribute changes, booking line changes, when a booking was checked in / out, hotel or room type overbookings, token amendments, and additions.
How to run the report
To use the report, follow the steps below:
Navigate to Rezlynx, Help, Logs and then Reservations.
To refine the report output, set one of more of the onscreen filters including:
From Date - click to type date or select icon to search the calendar to select date.
📌 Note: Logs are stored for 18 months please keep this in mind when selecting a date to search from.
To Date - click the calendar icon to select a date.
Entry Type - select from the multi-select drop-down menu, or leave blank to return all results.
Operator - select from the drop-down menu.
📌Note: Users and operators are the same.
Booking Reference
Room Pick ID
Folio ID
Folio Split ID
Profile Reference
Display By (Date/Entry Type/Operator) - select from the drop-down.
Click Refresh to view the report on screen, or click the View drop-down to select the output format.
The report filters do not save, and will return to their default settings once you have navigated away from this page.
Report output
In the report output, the columns from left to right show the date (DD/MM/YYYY) and time the action was completed, the action completed in the system, operator account that performed the action, booking reference, room pick id for the specific room within a group or multi-room, folio id for any profile changes, and details of the changes made. This report does not contain any hyperlinks to bookings or other items within the system. This report cannot be exported to CSV file format.
Report terminology guide
[ ] - the square brackets contain system data.
False or True - indicates whether a checkbox is selected (True) or not selected (False).