Guest portal & Self-service
Guest-facing tools for managing bookings, payments, and services.
Guestline GuestStay: Guest Portal overviewThe Guest Portal offers an online platform for guests to review a reservation summary and modify their information.
Guestline GuestStay: Restaurant BookingsWith GuestStay, guests can easily make and cancel restaurant bookings through the Guest Portal, integrated with ResDiary, in just a few simple steps.
Guestline GuestStay: Date change requestsThis functionality is available subject to your GuestStay plan.
Guestline GuestStay: Handle guest requests with AI AnalysisThis information article provides details of a new functionality for GuestStay that will analyse, categorise, and translate guest requests seamlessly. This ensures efficient actions by hotels with real-time notifications.
Guestline GuestStay: Digital or self check-outThis information article provides further information on the GuestStay Digital Check Out within Rezlynx.
Guestline GuestStay: Cancellations overviewThis article covers functionality related to supporting self-service cancellations for GuestStay or DBM customers, which includes the management of cancellation policies and a dedicated page in the PMS to monitor…
Guestline GuestStay: Cancellations Frequently Asked Questions (FAQ's)Self Service Online Cancellations Frequently Asked Questions (FAQ's)