No Shows & Cancellations
Handling cancellations, no-shows, and related policies.
No Shows
Manage and charge no show reservations where the guest did not arrive.
Guestline Rezlynx: No Show - OverviewYou can find out more about No Show causes and what actions you can complete on a No Show in this overview article.
Guestline Rezlynx: No Show - Reinstate a No ShowYou can reinstate a No Show booking that was automatically created after your End of Day process in a few simple steps.
Guestline Rezlynx: No Show - Charge to be takenYou can process No Show bookings that need a deposit to be processed and retain the charges in a few simple steps.
Guestline Rezlynx: No Show - Charge with existing DepositYou can process No Show bookings that have existing deposits and retain the appropriate charges in a few simple steps.
Guestline Rezlynx: No Show - Charge to go to Ledger AccountYou can process No Show bookings where the charge needs to be sent to a Ledger Account within Aged Debtors, in a few simple steps.
Guestline Rezlynx: No Show - Create a no show VAT invoice after deposit retainedOnce a deposit has been retained, it will raise revenue in the system but no VAT Invoice is produced.
Cancellations
Manage and handle charges for reservations cancelled by the guest.
Guestline Rezlynx: Cancel a Reservation - No ChargeYou can cancel a bedroom reservation where no charge is required, in a few simple steps.
Guestline Rezlynx: Cancel a Reservation - Charge to be takenYou can cancel a reservation and process the payments as required.
Guestline Rezlynx: Cancel a Reservation - Charge to Ledger AccountYou can cancel a reservation and process the payments as required.
Guestline Rezlynx: Cancellation - Create a cancellation VAT invoice after deposit retainedYou can create a VAT invoice for a cancellation where the deposit has already been retained in a few steps.