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Guestline GuestVoucher: Add and manage users

You can add, invite, and manage users in Guestvoucher in a few simple steps.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a week ago

Invite new users to your Guestvoucher account, assign appropriate roles and permissions, and manage existing user accounts including editing details and removing access.

Add a new user

⚠️Important: A user can only grant access up to their own level or lower.

To create a new user, follow the steps below:

  1. Navigate to Staff, then select Staff.

  2. Click Invite New.

  3. Enter the following information:

    • Email Address

    • Full Name

    • Role - based on the Role Management Table below:

Can Manage…

Administrator

Editor

Management

Sales

Orders

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βœ“

βœ“

βœ“

Selling

βœ“

βœ“

βœ“

βœ“

Redemptions

βœ“

βœ“

βœ“

βœ“

Discounts

βœ“

βœ“

βœ“

Tickets

βœ“

βœ“

βœ“

Vouchers

βœ“

βœ“

Templates

βœ“

βœ“

Staff

βœ“

Company

βœ“

Reports

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4. Click Invite. The user will receive an email to complete setup by creating a password.


Manage Pending Invites

To manage pending new user invites, follow the steps below:

  1. Navigate to Staff, then Invites.

  2. Choose from the following options:

    • Re-send Welcome Email: Click the arrow icon.

    • Delete Invite: Click the bin icon.


Managing Existing Users

Edit User

To edit users, follow the steps below:

  1. Navigate to Staff, then Invites.

  2. Click the pencil icon next to the user.

  3. You can:

    • Change name, email or role.

    • Force a password change on next login.

  4. Click Save or Update Password to apply changes.

Delete User

To delete a user, follow the steps below:

  1. Navigate to Staff, then Invites.

  2. Click the bin icon. The user is instantly deleted and cannot be reinstated.

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