Add delivery options in GuestVoucher
To add delivery options to GuestVoucher, follow the steps below:
Navigate to Settings, then select Delivery Options.
Click Add to create a new delivery option and fill in the following fields:
Name – This will appear for your customers.
Description – Use this to describe the service to your customer.
Type – Choose from:
Online email delivery
Post
Collection
Schedulable -
Yes: Customer can select a date for email or postal delivery.
No: Delivery happens immediately.
Price – Enter the amount you want the customer to pay for this service.
Available in Shop-
Yes: Customers can select this option online
No: Only staff can use this option via the back office
Price Type – Per order or per voucher on that order
Tax Rate – Select the correct tax rate for this delivery option
Optional step, you can outsource fulfilment to an external company:
Select the fulfilment method and click Submit.
A notice will be sent to the provider with your contact details.
They will send a quote for you to accept or reject.
Once accepted, fulfilment becomes the provider's responsibility.
Active fulfilment agreements will appear under Fulfilment Agreements.
Click Save.
⚠️Important: If you add a new delivery method after go-live, you will also need to complete the PMS mappings for this delivery method to ensure proper integration with the PMS.
Manage delivery options
To edit a delivery option, click the pencil icon to edit. Make any changes and click Save.
To delete, click the bin icon. The delivery option is instantly deleted.