PMS mapping ensures that sales figures post correctly into Guestline PMS when the sales integration is activated.
Update PMS mapping in Guestline GuestVoucher
To updated Guestline PMS mapping, follow the steps below:
Log in to GuestVoucher.
Navigate to Settings, then select PMS Mappings.
⚠️ Important: If you do not see this option, the sales integration is not activated. Contact support to assist with activation.
Configure the mappings:
Default Mappings – Used for monetary sales.
Revenue Centre Mapping – Used for experience vouchers.
Once you are happy with your mapping setup, click Save Configuration.
🤓 Tip: Double-check analysis and payment codes to ensure accurate posting into PMS.
Understanding how vouchers work in Guestline Rezlynx PMS
When you sell a voucher online, the payment and revenue are recorded in Rezlynx at the time of purchase. The payment is logged as a Pay Type, and the revenue is allocated to an Analysis Code with the correct VAT rate.
Experience Vouchers
When an Experience Voucher is redeemed:
Only the Analysis Codes are reversed, creating a credit on the guest’s bill for the experience.
To manage this effectively, we recommend setting up separate Analysis Codes for each type of experience, for example:
GV_ACCOM – Accommodation
GV_FOOD – Food
GV_BEV – Beverages
GV_SPA – Spa
These codes act as “pots” where voucher values are held. When redeemed, the revenue in these pots is reversed, ensuring the sale is recorded at the correct time.
Monetary Vouchers
Monetary Vouchers work similarly at purchase:
They appear in Rezlynx as a Pay Type and raise revenue against an Analysis Code.
When redeemed, they are applied against a Pay Type, not an Analysis Code.
We recommend:
Using a separate Analysis Code for the original sale, with no VAT, e.g. GV_MONSALE.
Recording redemption as a separate Pay Type, e.g. GV_REDEEM.
GV_COMP – for any complimentary vouchers you may need to create.
These codes and pay types should not be mapped to your financial package:
GV_MONSALE becomes an ever-increasing pot that can be ignored.
GV_REDEEM can be treated the same way.
Reporting
GuestVoucher provides a range of reports to help you reconcile sales and redemptions weekly or monthly, depending on your requirements.