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Guestline Direct Booking Manager: Get started with Direct Booking Manager

Use DBM to drive direct bookings through your website, manage guest-facing content, and optimise rate and upsell management.

Written by Xanthe Jackson

Guestline Direct Booking Manager (DBM) is an internet booking engine that allows guests to book directly via your website, connected to Guestline Rezlynx Property Management System (PMS) for live availability and rates. This guide covers the key areas you'll use day-to-day, with links to detailed articles for each.

⚠️Important: Your property may have customised settings and permissions per role that affect what features you can see, which is managed by your Administrator.

Log in

Before logging in for the first time, your administrator must create your account and provide you with login credentials. If your administrator has enabled Multi-Factor Authentication (MFA), you'll be prompted to set this up when you first log in.


Website integration

Add the DBM to your website using a single JavaScript tag, allowing guests to check availability and book directly. Using the JavaScript tag method ensures you receive the latest DBM features, security updates, and performance improvements automatically.


Property and room configuration

Room type descriptions and room and rate mappings control what guests see when browsing the DBM. Map room types and rate plans to make them available for online booking.


Upsells

Upsells allow you to offer additional products or services at the point of booking, increasing direct revenue. Build products in Guestline PMS first, then distribute them to DBM.


Google connector

The Google connector allows your property's availability and rates to appear in Google search results, driving direct bookings and reducing commission costs. Your property must use Guestline DBM and have an active Google My Business account to use this feature.

⚠️Important: To use the Google connector, your property must use Guestline DBM and have an active Google My Business account.


Guest Facing Report

The Guest Facing report gives you visibility of booking activity in the DBM, allowing you to review and manage guest booking data directly.


Continue your learning

Once you are comfortable with the core DBM features, explore additional resources to deepen your Guestline knowledge.

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