This functionality is available subject to the terms of your
Digital registration allows guests to complete check-in information prior to arrival, in order to speed up the check-in process on arrival.
Create a pre-arrival email with Digital registration link within Template Editor
To create a pre-arrival email with online check-in link, follow the steps below:
Within Rezlynx navigate to System menu, and select Template Editor.
Either select a template or create a new template to suit your needs, then within the Body of the template insert the following URL:
https://guest.eu.guestline.app/SITE_ID?reservationNumber=BOOKREF_WITH_ROOMPICK&familyName=FAMILY_NAMEor a link to the Guest Portal:
https://guest.eu.guestline.app/SITE_ID⚠️ Important: The URLs above contain placeholders that should be replaced with real data (SITE_ID, BOOKREF_WITH_ROOMPICK and FAMILY_NAME). The URL can be added as a hyperlink or if you use HTML then you could create this as a button for example.
Once complete, click Save Template to save the changes.
If you want the template to be automatically sent to guests, please ensure this is set up within the Template Automation.
🤓Tip: You can specify within template automation the number of days prior to arrival that a guest will receive the email. Our research has found that 4+ days prior to arrival they are more likely to complete the online check-in process. Digital Registration can only be performed from 14 days prior to arrival until the day of check-in.
Create a pre-arrival email with Digital registration link within 3rd party interface
Within the body of the email from your 3rd party interface, you would need to insert the following URL:
https://guest.eu.guestline.app/SITE_ID?reservationNumber=BOOKREF_WITH_ROOMPICK&familyName=FAMILY_NAME
The URLs above contain placeholders that should be replaced with real data, including:
SITE_ID - this can be found i nthe top left of the screen under the property name and is shown in capitals.
BOOKREF_WITH_ROOMPICK - this is the guests' booking reference, for example BK000123/1
FAMILY_NAME - this is the guests surname.