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Guestline Rezlynx: Rate Plan Users

You can attach users to a specific rate plan, and the rate will be hidden unless the user is searching for the rate plan, in a few simple steps.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a week ago

When attaching a user(s) to a rate plan, the rate plan will be hidden until those specific users search for the rate plan.

The user(s) can be added either when building the rate plan or at any time after its creation, and can be removed at any time.

⚠️Important: The rate plan will not be shown unless the user is signed in as themselves, and searching for the rate plan. Only those users granted access will be able to amend that reservation in regards to moving or editing the booking if using the same rate plan.


Limit to specific users

To attach specific users to a rate plan, follow the steps below:

  1. Navigate to Rezlynx, System, Rates then Rate Plans

  2. Select the rate plan from the left-hand menu.

  3. Select the Users tab at the top of the rate plan page.

  4. All users will be listed in the left-hand side of the screen. Tick to select the user(s) who need access, and select Add.

  5. The user(s) selected will now show on the right-hand side of the page. Repeat until all users have access as required.

    ⚠️Important: Once a user is shown within the right-hand side of the screen, the rate plan will now be locked to the user(s). If no users are shown in the right-hand side then the rate plan is searchable by all using the system.

  6. Once all users have been added as required, click Save.


Remove users

You may want to remove users from the rate plan, or to remove all users so that this rate plan can be searchable for all users on site.

To remove specific user(s) access from a rate plan, follow the steps below:

  1. Navigate to Rezlynx, System, Rates then Rate Plans

  2. Select the rate plan from the left-hand menu.

  3. Select the Users tab at the top of the rate plan page.

  4. User(s) with access to the rate plan are listed on the right-hand side of the screen. Select the user(s) and select Remove at the bottom of the screen.

  5. Once all users have been removed as required, click Save.

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