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Guestline Advanced C&B: Configure and use gift vouchers

Gift Voucher sales can be recorded through your Advanced Conference and Banqueting Module in a few simple steps.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a week ago

Gift voucher sales can be recorded through your Advanced Conference and Banqueting Module, if the VAT must be declared at the point they are taken. This means that vouchers must be entered into the system as Deposits.


Configuration required by site

Prior to the making of the event, we would advise ensuring the following configuration is set within Advanced C&B:


Add a voucher payment at the point of sale

To add a voucher payment at the point of sale, follow the steps below:

  1. Navigate to Advanced C&B, Events, Search/Create Event and select Create an event booking.

  2. Create an event with the following information:

    • Enter Profile: Link the Profile of the person purchasing the VOUCHER.

    • Event Name: i.e. VOUCHER No: 123456 – Name of Guest – Value £.

    • Event Type: Select VOUCHER.

    • Market Segment and Media Source Code: Select as required.

    • Status: Select VOUCHER.

    • Enter Start and End Date: The expiry date of the VOUCHER.

    • Number of Delegates: 0.

    • Function Template - Select VOUCHER.

  3. Once the event has been created click Next and add the function information:

    • Function type: Select VOUCHER.

    • Function name: i.e. VOUCHER No: 123456 – Name of Guest – Value £.

    • Status: Select VOUCHER.

    • Start and end date and time: Should match the event.

    • Delegates: 0

  4. Click Save and then Finish & Edit. Select the Billing tab, and add the deposit to the event.


Redeem a gift voucher

On the date the voucher is being used the user will need to do the following steps:

  • Change the date of the event to the current date.

  • Check in the Event.

  • If the deposit is for a bedroom, transfer the deposit to the bedroom bill.

  • If the deposit is for Food and Beverage/Spa/Other, the user can charge the items to the Event Bill.

  • Check Out the Event.

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