Overview of the report
The Manager's Flash report is a daily report that provides users with an at-a-glance overview of the hotel's status. Covering a mixture of occupancy and revenue metrics, it compares the values for the previous day, week-to-date, month-to-date and year-to-date against the same periods for the previous year.
This report is generated for the previous date in two batches:
APAC sites: 2am UTC
Europe sites: 8am UTC (For UK sites, this is also affected by British Summer Time changes)
If the report is accessed prior to these times, a message is displayed confirming that the report is not available yet and to revisit the report again later.
The report is currently available in English and German and is displayed based on the users account settings.
How to run the report
⚠️ Important: You can only access this report if you have access permissions for the Actual and Forecast Report within Rezlynx. If you do not, please contact your admin user.
To run the report, follow the steps below:
Navigate to Rezlynx, Reports, Revenue, then select Manager’s Flash report.
At the top of the screen, select your hotel (if part of a group) and select thedate you wish to run the report for.
📌 Note: You can only select yesterday's date or prior to that. If a report is missing for a previous date, it is not possible to re-generate it. If you are part of a group of hotels, you can only select one hotel currently in this report.
Once the date is selected, the report will automatically update.
At the top of the screen, you can view the output of the report in either a tableorgallery view, with eitherNet or Gross values as required.
📌 Note: You will also notice a Feedback button in the bottom right of the screen should you wish to provide any feedback directly to the developers of this report.
Report Output
The output style can be changed in the top right corner of the report. With 2 options available:
Gallery - shows the data in cards or panels, hover over the values to see further information. Within the top right of each card is the value for the chosen date, and beneath it a green line to show an increase against the same day last year, and this also corresponds with the dot on the left-hand side of the box.
Table - shows the data in a table format, hover over the values to see further information. Arrows are used to show an increase or decrease; hover over the value to see charts to visualise the information.
Regardless of what output style, the data is shown by:
Day: The previous day, or for historical date selected at the top of the page.
Week: Hover to view the exact dates.
Month: Hover to view the exact dates of the month.
Last Year: data calculates periods by looking back 52 weeks instead of a full calendar year so that comparisons can be made to same weekdays, instead of same dates.
The report output is split into the following sections:
Revenue: this shows the revenue for the property.
Net total: includes accommodation, f&b revenue, and other.
Other net: includes NRA, Post Cash or a manual invoice/credit raised on a Debtor account.
Non-Revenue: revenue posted to non-revenue analysis codes.
TRevPAR : Total revenue per available room, calculated by dividing net revenue of a property by the total available rooms.
RevPAR: Revenue per available room, calculated by dividing a hotels total rooms revenue by the room count and the number of days within the period being measured.
ADR: Average daily rate, calculated by the average income per occupied room.
Free room: Available rooms
Bedrooms: statistics for bedrooms.
Guests: statistics by guests.
Example of the report output:
Subscribe to Daily Email
Admins, superusers and those with “Email Subscription” access can subscribe to this email, in the following way:
Within the report page, click Subscribe to daily email in the top right.
Enter theemail address and select Language .
Click theArrow to send the request.
If a Rezlynx user does not have “Email Subscription” access but wishes to receive the Manager's Flash email, the user will need to contact their Admin to add this permission level for them within: System, User Set Up, select the user group who needs access, select the Access tab and tick Email Subscription within the System Config section.
Managing and reviewing recipients
It is the responsibility of these admins to ensure the recipients list remains up to date, ensuring email addresses are legitimate and subscriptions are removed when necessary. The recipient list is accessed in the following way:
Within the report page, click Subscribe to daily email in the top right.
Under Active Subscriptions, all email addresses receiving the report are displayed, and allowslanguage to be changed, and users to beremoved .
Email recipients do not have to be Rezlynx users, which is useful in cases where a site owner or other stakeholder might not have a Rezlynx account themselves but has an interest in the insights available in the Manager's Flash report. Once a subscription has been created, the recipient will begin receiving emails the next day. Recipients can unsubscribe via a link in the email.
Troubleshooting
Report is not available : The report is generated daily for the previous date. If the report is for the previous day, then the report may not have been generated yet, so please do return to the report later.
Last Year: data calculates periods by looking back 52 weeks instead of a full calendar year so that comparisons can be made to same weekdays, instead of same dates.
Difference to the values from last year compared to the Insights' manager flash report: Reports are not comparable by the exact date. The values are calculated according to the same time (same day in the week a year ago). You can see the data when you hover over the value with the mouse.
Feedback: Provide feedback directly to the team using the Feedback icon in the bottom right of the screen.