Room nights can be removed, edited, and additional nights can be added. Room changes can also be accommodated within the same reservation. A new booking is not required if the reservation is for the same customer. These changes can be kept within the same reservation by using Booking Lines in the Room & Rate section of the reservations Main page.

Previously, when you add or amend a booking line to a reservation, Rezlynx used to recalculate the prices of any existing booking lines. This could be helpful to make sure the product prices were correct, however if the overall price for the rate plan had changed (common with flex rates), the previously quoted price would also change.

With our latest enhancements, adding a new booking line no longer changes the price of the original booking line. The original price stays the same, no matter if the rate plan has been updated. However, the individual components of the price will be recalculated. For example, if the Product Rule value changes, the overall booking price stays the same, but in Rate Analysis, you'll see adjustments to the product values, whilst the accommodation price adjusts to keep the total amount consistent.

Amend a booking line

To amend the booking line on an existing reservation, follow the steps below:

Open the reservation you wish to change.
Within the Main Tab, navigate to the Room & Rate section.
Follow the booking line along to the right-hand side, click Options.
Select Change – then change the dates/number of nights/pax/room/rate plan as required, then click Find Rates.

🤓Tip: To change a room type we would recommend un-allocating the booking line first.

5. Select the required rate.

📌Note: If no rates return it could be due to the occupancy exceeding the occupancy set on the room selected.

If you need to override as an extra person(s) can be accommodated in that room then:

Tick/Untick the Hide When Restricted By.
Click Find Rates.
Select the required rate.
The override availability box will appear - Enter a comment.
Click Override.

6. Click Save.

Amend part of a multi-night booking line

To amend part of an existing multi-night Booking Line, for example, the 2nd night of a 3-night stay, follow the steps below:

Open the reservation you wish to change.
Within the Main Tab, navigate to the Room & Rate section.
Follow the Booking Line along to the right-hand side, click Add.
In the Rate Search Screen, the date will default the 'From Date' to the departure date of the existing lines. Use the From Date drop-down to select the middle night.
Once you have selected the new rate plan you will receive a 'Booking Line Warnings' message notifying which lines will be modified or removed as a result of the change.
Once saved, you will notice that the overall rate on the original booking line will be maintained – whilst the underlying components of the rate plan may have been recalculated. You can check this further by selecting Rate Analysis under the booking line.

Amend a booking line after check-in

To amend the booking line on an existing reservation, after check in, follow the steps below:

Open the reservation you wish to change.
Within the Main Tab, navigate to the Room & Rate section.
Follow the Booking Line along to the right-hand side, click Options.
Select Change – then change the dates/number of nights/pax/rate plan as required, then click Find Rates.
Select the required rate.

📌Note: If no rates return it could be due to the occupancy exceeding the occupancy set on the room selected.

6. Once you have selected the new rate plan you will receive a 'Booking Line Warnings' message notifying which lines will be modified or removed as a result of the change.

7. On confirmation of the change, the Booking Line IDs should be visible in the Room & Rate section.

8. Click Save.

📌Note: If you need to change the room type, you can click and drag on the planner if that room type is selected on the rate plan, then complete the steps above.