Users & security
Manager SSO users and security features.
By Xanthe1 author23 articles
Security
Protect your software and users.
- Guestline: Protect your site against security threatsYou can keep your site and guest data secure by following best practice security measures in a few simple steps.
- Guestline: Responding to a security breachYou can secure your account and investigate potential security issues in a few simple steps.
- Guestline: Products Firewall WhitelistTo enable our web-based products to operate without error, there may be occasions when specific URLs/Hosts need to be added to your firewall's...
Users
Manage SSO users and view user login activity.
- Guestline: Create a new platform userYou can create new users on Guestline in a few easy steps.
- Guestline: Platform users' login activityUnderstand how to view, interpret and export the user's recent login logs, including MFA activity.
- Guestline: Create a User GroupYou can create user groups to manage system access and user rights in a few simple steps.
- Guestline: Edit user permissions and block or unblock usersYou can edit and update platforms users’ access rights/permissions to provide or restriction access to different sections within the system.
- Guestline: Reset your own platform user passwordIf you log in using an email address, you can reset your password at any time in a few simple steps.
- Guestline: Reset another platform users' passwordAdmin Users can reset another platform users' password, in a few simple steps.
- Guestline: Delete a platform userYou can delete a platform user at any time – however deleted users cannot be reinstated.
- Guestline: Platform user FAQsThis information article provides further information to some frequently asked questions relating to platform users onboarding, access and permissions.
Multi-Factor Authentication (MFA) with Passkeys
Multi-Factor Authentication enhances the security of your user account and protects sensitive information from unauthorised access.
- Guestline PMS: Move from OTP to Passkey MFAWhat is changing and why it matters for your business.
- Guestline Rezlynx: Setup and log in using passkeys for Multi-Factor Authentication (MFA)You can set up and use passkeys as your Multi-Factor Authentication (MFA) method in Guestline in a few simple steps.
- Guestline Rezlynx: Enable Multi-Factor Authentication (MFA)You can enable Multi-Factor Authentication (MFA) for users on site, in a few steps. It adds an extra layer of protection beyond just a password.
- Guestline Rezlynx: Log in with Multi-Factor Authentication (MFA)You can log in with Multi-Factor Authentication (MFA), in a few simple steps.
- Guestline Rezlynx: Reset and recover Multi-Factor Authentication (MFA)You can reset another users' MFA settings, or recover access to your own MFA device, in a few simple steps.
- Guestline Rezlynx: Disable Multi-Factor Authentication (MFA)MFA is a security measure that requires users to provide two or more forms of identification before gaining access to an account or system.
- Guestline Rezlynx: Multi-Factor Authentication (MFA) overview and FAQsThis information article provides an overview of MFA and answers from Frequently Asked Questions(FAQs) on this topic.
Trusted Browsers
Rather than requiring staff to use mobile phones for authentication codes or install software on shared computers, Trusted Browsers treat approved browsers as a second authentication factor.
- Guestline PMS: Trusted Browsers - Overview, setup and enforcementFrom May 2026, Trusted Browsers Secure Mode will be enforced for all Guestline sites.
- Guestline PMS: Trusted Browsers - Approve or reject browsersYou can approve or reject individual Trusted Browsers in a few simple steps.
- Guestline PMS: Trusted Browsers - Manage browsers and audit logsYou can regularly review and manage access to Trusted Browsers to ensure site security, in a few simple steps.
- Guestline PMS: Trusted Browsers - Grant management permissionsLearn how to permit users to manage trusted browsers so they can control browser security settings across your organisation.