Multi-Factor Authentication enhances the security of your user account and protects sensitive information from unauthorised access. It adds an extra layer of protection beyond just a password.
Log in with Multi-Factor Authentication
📌Note: Log in with MFA is only possible once the MFA has been enabled or set up.
To log into your Guestline account using the enabled MFA application, follow these steps:
Log in to Guestline platform homepage, entering your usual username/email and password.
You will be requested to Verify Your Identity by entering the one-time code from your MFA application. Open your MFA application on your phone or PC, to gain the code.
Enter your one-time code.
🤓Tip: You may choose to tick Remember this device for 30 days to prevent this MFA request each time you log in.
Click Continue to enter Guestline systems.
Log in with Multi-Factor Authentication (Passkey)
To log in with your Passkey, follow the steps below:
Log in to your Guestline account.
Click Use security key.
Your device's operating system will prompt you to choose a passkey.
Follow the on-screen prompts based on your selection:
Mobile device: Authenticate using your device.
Physical security key: Insert it, enter your PIN, then touch when prompted.
Once completed, you will be logged in to Guestline.
You can learn more about specific MFA actions using our guides: