Use these reports to understand everything happening in Access Pay Hub, from individual payment events to full provider settlements.
Navigate to Access Pay Hub payments reports
To access the Pay Hub reports, follow the steps below:
Within Access Evo, select Products.
Select Access Pay Hub.
Within the Access Pay Hub, select Payments as shown below:
Access Pay Hub payments reports
Below is a list of all of the available payment reports:
Transactions report
The Transactions report shows all payments processed with the provider through the system, including successful and failed attempts.
You can search for transactions using your client reference.
The list shows:
Provider.
Transaction state.
Start date.
Client reference.
Cardholder.
Card type.
Expiry date.
Card number.
Transaction type.
Amount.
Transaction details
Select a transaction to view detailed information.
Overview tab. Includes card details, fees and billing address.
Transaction history tab. Shows the lifecycle of operations.
Technical details tab. Includes processing information, metadata, POS details (if applicable) and unsorted provider data.
Transactions eligible for refund can be refunded fully or partially from this screen.
Transaction export
You can export transactions using the filters shown on screen.
Filters include:
Transaction date.
Card type.
Transaction state.
Transaction type.
Transaction date defaults to the current week, starting Monday at 02:00.
Operations report
The operations report is the report that shows anything that's been input into the system and paid through Adyen.
Use the list to find individual operations and view key data fields.
You can search by client reference.
The list shows:
Operation ID.
Operation type.
Amount.
Client reference.
Timestamp.
Provider.
Status.
Transaction ID.
Operation details
Select an operation tab to view detailed payment information, including:
Overview: Includes card details, fees and billing address.
Transaction history: Shows the complete payment lifecycle (all operations).
Technical details: Displays processing information, metadata, POS details (if applicable) and unsorted provider data.
🤓Tip: If the transaction is eligible, you can complete a full or partial refund from this screen.
Operations export
You can export operations using the filters shown on screen.
Filters include:
Operation date.
Operation name.
Provider.
Operation state.
Operation date defaults to the current week, starting Monday at 02:00.