TRU//ST Payments Pay by Link option allows a link to be generated that can be sent out to a guest for payment.
â ď¸Important: This feature is different from Paylinks - which are available only to GuestPay customers.
The Pay by Link payment is available through your MyST Platform which can be accessed via Rezlynx Misc Tab or via the TRU//ST Payments MyST website.
đNote: Currently once payment has been made using the Pay by Link â the payment would have to be manually entered into Rezlynx. Guestline is currently working on a full integration to the PMS.
Logging on
You can log into your My ST platform:
⢠Through the MyST portal page https://myst.securetrading.net/login
You will be provided with your unique username and password when you sign up to Secure Trading. For more information on your log in details, please see a manager or call the Secure Trading support team.
Accessing ST PayMe (Pay by Link Setup)
Once logged in, to access the ST PayMe setup select ST PayMe on the left-hand side.
Setting up the Transaction
The following screen will be displayed.
You will then need to fill out the details in the different sections:
The minimum required information for a Pay by Link to be processed would be:
1. Order reference.
2. Amount.
3. Customer details.
4. Either Send Email or Generate Link.
Payment Details:
Site Reference:
Your hotel's reference in TRU//ST Payments.Order Reference:
Assign a customer reference of your own. You can use this to identify the transaction at a later time. For example, the booking reference, surname on booking and date of arrival. BK000987 â Pay By Link â Elske â 12/05/2020.Transaction Amount:
Enter the transaction amount.Settle Status:
(there should be no need to change this from â0â), however other options will be shown.
By default, this is set to â0 â Pending settlementâ. This allows TRU//ST Payments internal Fraud and Duplicate checks to be performed (if enabled) and the transaction will normally settle within 24 hours.
This can also be set to â1 â Manual settlementâ, which will bypass the TRU//ST Payments internal Fraud and Duplicate checks (if enabled) and the transaction should settle within 24 hours.
Alternatively, the transaction can be set to â2 â Suspendedâ. After seeking authorisation from the issuing bank, this will put the transaction on hold indefinitely, until you manually update the status again at a later time.
Settle due date:
Providing the transaction is authorised by the issuing bank, this is the date the funds will be settled into your bank account.
Payment pages version:
Specify the Payment Pages version and profile to be used when the customer performs the payment. There are two options:
Profile â For Payment Pages version 2, you can specify a custom profile, which is used to apply changes to the appearance and behaviour of the page.
Email Details:
First / last name:You can enter a billing name here. This will be shown on the email received by the customer, and also pre-fills the billing name fields shown on the hosted Payment Pages (the customer can alter these on the page before completing the payment).
Email to: You will need to enter the customerâs billing email address here. This is where the email is sent, and is also displayed within the billing email address field on the hosted Payment Pages (the customer can alter this on the page before completing the payment). Email addresses can have a maximum length of 255 (maximum of 64 characters before the â@â symbol).
Bcc email to:
This will send a copy of the ST PayMe email to the address specified here. When including multiple email addresses, separate with commas(,) or semicolons(;). Email addresses can have a maximum length of 255 (maximum of 64 characters before the â@â symbol).Email reply to:
When the customer attempts to reply to an ST PayMe email, their email client will populate the âToâ field with this address.Email subject:
This will default to âInvoice for paymentâ. However you can amend the information with more information such as the booking reference, surname and date of arrival.
Additional Section
This section is only applicable when opting to have Trust Payments email the payment link directly to the customer, rather than generating a link for you to send manually.
This section contains a large text box. You can enter additional information here, and this will be included in the email sent to the customer (e.g. Personalised message to the customer).
Generating the link
There are two options available to you:
- Send Email â email send directly to guest with Payment Details.
â- Generate Link â link can be copied into email or other form of communication.
Send email
Providing you have filled out the âEmail detailsâ section on the page, this will immediately send an email directly to the customer containing a link to the payment page.
Generate link
Clicking this button will generate a link that is immediately displayed to you within the browser, allowing you to copy this to your clipboard and paste into a message to your customer.
A generated link can only be used by one customer. If you need to send payment links to multiple customers, you will need to generate a new link for each customer.
Adding deposit into Rezlynx (PMS reservations)
Once payment has been received using the Pay by Link â transactions can be viewed in Transaction Search in MyST. Make sure that an Order Reference has been used as this will show up in the order Reference and allow you to identify the payment.
In Rezlynx Reservations search - by clicking the Guest Journey, select the âSearchâ menu under âReservationsâ.
Search for your selected reservation using the search parameters. Click on the hyperlink.
Select âOptionsâ and âAdd/Remove Depositsâ.
Select âAdd Depositâ.
Using the Pay Type for your online payments â enter the amount received, you may also wish to enter any transaction details into the âCommentâ box.
Select âPostâ.
A deposit âReceiptâ can be printed using the View Option.
Select âCloseâ â the deposit will now show on the âDeposits Receivedâ.
âSaveâ your booking.