# Guestline Help Centre

> Advice and answers from the Guestline team

## English

### Help & support

- [Support made simple in Guestline](https://help-guestline.theaccessgroup.com/en/articles/15376245-support-made-simple-in-guestline.md): Find technical help and support with Guestline.
- [View Announcements](https://help-guestline.theaccessgroup.com/en/articles/13563428-view-announcements.md): Learn how to quickly check product announcements in Guestline PMS using the Announcements icon.
- [Add colleagues to support interactions](https://help-guestline.theaccessgroup.com/en/articles/15347512-add-colleagues-to-support-interactions.md): You can add other people from your organisation to your support interaction.
- [Check whether Guestline is down](https://help-guestline.theaccessgroup.com/en/articles/15348014-check-whether-guestline-is-down.md): Easily review site outages.
- [Customer Success Plans explained](https://help-guestline.theaccessgroup.com/en/articles/15363190-customer-success-plans-explained.md): Understand the level of support available to you for your products.
- [MyAccess Portal overview](https://help-guestline.theaccessgroup.com/en/articles/15362905-myaccess-portal-overview.md): The MyAccess Portal is a unified, intuitive digital experience where you can manage your Access account.

### Access Evo

- [Guestline Evo: Get started with Access Evo](https://help-guestline.theaccessgroup.com/en/articles/15991689-guestline-evo-get-started-with-access-evo.md): Learn how to use Access Evo, including Access Button, Copilot, Feed, Analytics, mobile access and user management features that work alongside Guestline PMS.
- [Guestline Evo: Sign in to Access Evo for the first time following an upgrade](https://help-guestline.theaccessgroup.com/en/articles/15102837-guestline-evo-sign-in-to-access-evo-for-the-first-time-following-an-upgrade.md): Sign in to the Guestline Property Management System \(PMS\) for the first time after your system has been upgraded to Access Evo.
- [Guestline Evo: Get started with Guestline PMS e-learning](https://help-guestline.theaccessgroup.com/en/articles/14137319-guestline-evo-get-started-with-guestline-pms-e-learning.md): Find interactive resources and learn to navigate and use Access Guestline Evo.
- [Guestline Evo: Guestline Evo overview and FAQs](https://help-guestline.theaccessgroup.com/en/articles/13116860-guestline-evo-guestline-evo-overview-and-faqs.md): This article provides an overview of Guestline Access Evo, including frequently asked questions.
- [Guestline Evo: Copilot overview](https://help-guestline.theaccessgroup.com/en/articles/13116856-guestline-evo-copilot-overview.md): Ready to supercharge your system. Contact our Sales Team or explore our overview article to discover what Access Evo can do for you.
- [Guestline Evo: Feed overview](https://help-guestline.theaccessgroup.com/en/articles/13116832-guestline-evo-feed-overview.md): You can manage notifications from multiple Access products through Access Evo Feed, which displays Guest Self-Service requests, reservation alerts, and actionable notifications in a central locatio...
- [Guestline Evo: Analytics overview](https://help-guestline.theaccessgroup.com/en/articles/13116853-guestline-evo-analytics-overview.md): Ready to supercharge your system. Contact our Sales Team or explore our overview article to discover what Access Evo can do for you.
- [Guestline Evo: Grant access to new default dashboards](https://help-guestline.theaccessgroup.com/en/articles/13116850-guestline-evo-grant-access-to-new-default-dashboards.md): Analytics is a comprehensive data analysis platform integrated within Access Evo that provides users with default dashboards that can be shared with other users.
- [Guestline Evo: Create, edit and delete Analytics custom dashboards](https://help-guestline.theaccessgroup.com/en/articles/13116826-guestline-evo-create-edit-and-delete-analytics-custom-dashboards.md): Analytics is a comprehensive data analysis platform integrated within Access Evo that provides users with customisable dashboards that display multiple data points together.
- [Guestline Evo: Mobile overview](https://help-guestline.theaccessgroup.com/en/articles/13116837-guestline-evo-mobile-overview.md): You can access Guestline Evo features on mobile devices through the Access Evo app, which provides push notifications, Copilot assistance, and full integration with Guestline Rezlynx PMS in a few s...
- [Guestline Evo: Log in and navigate using Guestline Access Evo](https://help-guestline.theaccessgroup.com/en/articles/13116840-guestline-evo-log-in-and-navigate-using-guestline-access-evo.md): Sign in to Access Evo and open Guestline PMS from your Access Evo platform.
- [Guestline Evo: Friendly URL link overview](https://help-guestline.theaccessgroup.com/en/articles/13868376-guestline-evo-friendly-url-link-overview.md): Learn what a Friendly URL link is and locate it to share with colleagues.
- [Guestline Evo: Enable or disable Two-factor authentication](https://help-guestline.theaccessgroup.com/en/articles/13860216-guestline-evo-enable-or-disable-two-factor-authentication.md): Learn how to enable two‑factor authentication \(2FA\) in Evo using FIDO2 or U2F authenticators, text messages, or authentication apps, or disable two-factor authentication when needed.
- [Guestline Evo: Create a new Access Evo User](https://help-guestline.theaccessgroup.com/en/articles/13116848-guestline-evo-create-a-new-access-evo-user.md): You can create new Access Evo users in a few simple steps. You must be an Access Evo administrator to create users.
- [Guestline Evo: Switch between Access Evo organisations](https://help-guestline.theaccessgroup.com/en/articles/13116847-guestline-evo-switch-between-access-evo-organisations.md): You can switch between different organisations in Access Evo by using the organisation dropdown menu to access multiple sites or business entities within your Access account in a few simple steps.
- [Guestline Evo: Manage Access Evo Users](https://help-guestline.theaccessgroup.com/en/articles/13116829-guestline-evo-manage-access-evo-users.md): You can edit Access Evo user permissions within the Evo platform by accessing the appropriate interface and modifying roles and feature access in a few simple steps.
- [Guestline Evo: User password reset](https://help-guestline.theaccessgroup.com/en/articles/13116844-guestline-evo-user-password-reset.md): You can reset your own Access Evo password or help other users reset their passwords through the Access Identity system in a few simple steps.
- [Guestline Evo: Delete an Access Evo user](https://help-guestline.theaccessgroup.com/en/articles/13116825-guestline-evo-delete-an-access-evo-user.md): You can deactivate or delete an Access Evo user in a few simple steps.
- [Guestline Evo: Manage organisation roles, products and features for users](https://help-guestline.theaccessgroup.com/en/articles/13868832-guestline-evo-manage-organisation-roles-products-and-features-for-users.md): Learn how to update organisation roles, product access and features for your Access Evo users.

### Users & security

- [Guestline PMS: Get started with users and system security](https://help-guestline.theaccessgroup.com/en/articles/15991976-guestline-pms-get-started-with-users-and-system-security.md): Steps to create and manage users, set up Multi-Factor Authentication \(MFA\), and configure Trusted Browsers in Guestline PMS.
- [Guestline: Protect your site against security threats](https://help-guestline.theaccessgroup.com/en/articles/13116756-guestline-protect-your-site-against-security-threats.md): You can keep your site and guest data secure by following best practice security measures in a few simple steps.
- [Guestline: Responding to a security breach](https://help-guestline.theaccessgroup.com/en/articles/13116754-guestline-responding-to-a-security-breach.md): You can secure your account and investigate potential security issues in a few simple steps.
- [Guestline: Products Firewall Whitelist](https://help-guestline.theaccessgroup.com/en/articles/13116400-guestline-products-firewall-whitelist.md): To enable our web-based products to operate without error, there may be occasions when specific URLs/Hosts need to be added to your firewall's...
- [Guestline: Create a new platform user](https://help-guestline.theaccessgroup.com/en/articles/13114872-guestline-create-a-new-platform-user.md): You can create new users on Guestline in a few easy steps.
- [Guestline: Platform users' login activity](https://help-guestline.theaccessgroup.com/en/articles/13728215-guestline-platform-users-login-activity.md): Understand how to view, interpret and export the user's recent login logs, including MFA activity.
- [Guestline: Create a User Group](https://help-guestline.theaccessgroup.com/en/articles/13116671-guestline-create-a-user-group.md): You can create user groups to manage system access and user rights in a few simple steps.
- [Guestline: Edit user permissions and block or unblock users](https://help-guestline.theaccessgroup.com/en/articles/13116328-guestline-edit-user-permissions-and-block-or-unblock-users.md): You can edit and update platforms users’ access rights/permissions to provide or restriction access to different sections within the system.
- [Guestline: Reset your own platform user password](https://help-guestline.theaccessgroup.com/en/articles/13116371-guestline-reset-your-own-platform-user-password.md): If you log in using an email address, you can reset your password at any time in a few simple steps.
- [Guestline: Reset another platform users' password](https://help-guestline.theaccessgroup.com/en/articles/13116325-guestline-reset-another-platform-users-password.md): Admin Users can reset another platform users' password, in a few simple steps.
- [Guestline: Delete a platform user](https://help-guestline.theaccessgroup.com/en/articles/13116322-guestline-delete-a-platform-user.md): You can delete a platform user at any time – however deleted users cannot be reinstated.
- [Guestline: Platform user FAQs](https://help-guestline.theaccessgroup.com/en/articles/13116321-guestline-platform-user-faqs.md): This information article provides further information to some frequently asked questions relating to platform users onboarding, access and permissions.
- [Guestline PMS: Move from OTP to Passkey MFA](https://help-guestline.theaccessgroup.com/en/articles/14535511-guestline-pms-move-from-otp-to-passkey-mfa.md): What is changing and why it matters for your business.
- [Guestline Rezlynx: Setup and log in using passkeys for Multi-Factor Authentication \(MFA\)](https://help-guestline.theaccessgroup.com/en/articles/13406914-guestline-rezlynx-setup-and-log-in-using-passkeys-for-multi-factor-authentication-mfa.md): You can set up and use passkeys as your Multi-Factor Authentication \(MFA\) method in Guestline in a few simple steps.
- [Guestline Rezlynx: Enable Multi-Factor Authentication \(MFA\)](https://help-guestline.theaccessgroup.com/en/articles/13116377-guestline-rezlynx-enable-multi-factor-authentication-mfa.md): You can enable Multi-Factor Authentication \(MFA\) for users on site, in a few steps. It adds an extra layer of protection beyond just a password.
- [Guestline Rezlynx: Log in with Multi-Factor Authentication \(MFA\)](https://help-guestline.theaccessgroup.com/en/articles/13116378-guestline-rezlynx-log-in-with-multi-factor-authentication-mfa.md): You can log in with Multi-Factor Authentication \(MFA\), in a few simple steps.
- [Guestline Rezlynx: Reset and recover Multi-Factor Authentication \(MFA\)](https://help-guestline.theaccessgroup.com/en/articles/13116379-guestline-rezlynx-reset-and-recover-multi-factor-authentication-mfa.md): You can reset another users' MFA settings, or recover access to your own MFA device, in a few simple steps.
- [Guestline Rezlynx: Disable Multi-Factor Authentication \(MFA\)](https://help-guestline.theaccessgroup.com/en/articles/13116381-guestline-rezlynx-disable-multi-factor-authentication-mfa.md): MFA is a security measure that requires users to provide two or more forms of identification before gaining access to an account or system.
- [Guestline Rezlynx: Multi-Factor Authentication \(MFA\) overview and FAQs](https://help-guestline.theaccessgroup.com/en/articles/13116375-guestline-rezlynx-multi-factor-authentication-mfa-overview-and-faqs.md): This information article provides an overview of MFA and answers from Frequently Asked Questions\(FAQs\) on this topic.
- [Guestline PMS: Trusted Browsers - Overview, setup and enforcement](https://help-guestline.theaccessgroup.com/en/articles/13116751-guestline-pms-trusted-browsers-overview-setup-and-enforcement.md): From May 2026, Trusted Browsers Secure Mode will be enforced for all Guestline sites.
- [Guestline PMS: Trusted Browsers - Approve or reject browsers](https://help-guestline.theaccessgroup.com/en/articles/13116752-guestline-pms-trusted-browsers-approve-or-reject-browsers.md): You can approve or reject individual Trusted Browsers in a few simple steps.
- [Guestline PMS: Trusted Browsers - Manage browsers and audit logs](https://help-guestline.theaccessgroup.com/en/articles/13116753-guestline-pms-trusted-browsers-manage-browsers-and-audit-logs.md): You can regularly review and manage access to Trusted Browsers to ensure site security, in a few simple steps.
- [Guestline PMS: Trusted Browsers - Grant management permissions](https://help-guestline.theaccessgroup.com/en/articles/13730428-guestline-pms-trusted-browsers-grant-management-permissions.md): Learn how to permit users to manage trusted browsers so they can control browser security settings across your organisation.

### Guestline PMS \(Rezlynx\)

- [Guestline PMS: Get started as a reservations agent](https://help-guestline.theaccessgroup.com/en/articles/15944514-guestline-pms-get-started-as-a-reservations-agent.md): Learn the key Guestline Rezlynx PMS features used by reservations agents, including bookings, guest management, billing, and reporting.
- [Guestline PMS: Get started as a revenue manager](https://help-guestline.theaccessgroup.com/en/articles/15991478-guestline-pms-get-started-as-a-revenue-manager.md): Learn how to manage rates, availability, restrictions and revenue performance in Guestline PMS using the key tools available to revenue managers.
- [Guestline PMS: Get started as a housekeeper](https://help-guestline.theaccessgroup.com/en/articles/15991594-guestline-pms-get-started-as-a-housekeeper.md): Learn how to manage room statuses, cleaning schedules, maintenance periods and housekeeping activities using Guestline PMS.
- [Guestline Rezlynx: Using Offline Reports and Offline Reports not updating](https://help-guestline.theaccessgroup.com/en/articles/13116411-guestline-rezlynx-using-offline-reports-and-offline-reports-not-updating.md): Key reports downloaded via Rezlynx Browser to your PC—perfect for when you lose internet on site.
- [Guestline Rezlynx: Rezlynx Browser failing to launch](https://help-guestline.theaccessgroup.com/en/articles/13116608-guestline-rezlynx-rezlynx-browser-failing-to-launch.md): You can review some common issues, seen when trying to launch the installed Rezlynx Browser, in this article.
- [Guestline Rezlynx: Rezlynx Browser Login Issues](https://help-guestline.theaccessgroup.com/en/articles/13116546-guestline-rezlynx-rezlynx-browser-login-issues.md): You can review some common issues, seen when logging into the installed Rezlynx Browser, in this article.
- [Guestline Rezlynx: Availability Re-sync for the PMS](https://help-guestline.theaccessgroup.com/en/articles/13116606-guestline-rezlynx-availability-re-sync-for-the-pms.md): You can perform an availability re-sync for the PMS in a few simple steps.
- [Guestline PMS: Resync PMS to Distribution Hub](https://help-guestline.theaccessgroup.com/en/articles/13127880-guestline-pms-resync-pms-to-distribution-hub.md): Resync Rezlynx to Distribution Hub to update inventory, products, or restrictions in a few simple steps.
- [Guestline Rezlynx: Set Auto Allocate \(AA\) Priority](https://help-guestline.theaccessgroup.com/en/articles/13116567-guestline-rezlynx-set-auto-allocate-aa-priority.md): Allocate \(AA\) Priority refers to the system's ability to automatically allocate rooms in a specific order.
- [Guestline Rezlynx: Logs overview](https://help-guestline.theaccessgroup.com/en/articles/13116693-guestline-rezlynx-logs-overview.md): You can use Logs to show changes that have taken place within the system, restriction logs, or reservations, in a few simple steps.
- [Guestline Rezlynx: Reservation logs overview](https://help-guestline.theaccessgroup.com/en/articles/13116595-guestline-rezlynx-reservation-logs-overview.md): You can review actions performed on reservations using the logs within a specific reservation or by using the Reservation Log report, in a few simple steps.
- [Guestline Rezlynx: Use the reservation re-save tool](https://help-guestline.theaccessgroup.com/en/articles/13601866-guestline-rezlynx-use-the-reservation-re-save-tool.md): You can perform reservation resaves directly within Guestline Rezlynx PMS when you need to update product values, correct configuration errors, or adjust VAT calculations.
- [Guestline Rezlynx: Rezlynx navigation and Accessibility](https://help-guestline.theaccessgroup.com/en/articles/13116280-guestline-rezlynx-rezlynx-navigation-and-accessibility.md): This information article provides further information on the latest version of Rezlynx and how this offers various methods to help you quickly navigate your PMS.
- [Guestline Rezlynx: Switch between properties and apps](https://help-guestline.theaccessgroup.com/en/articles/13116297-guestline-rezlynx-switch-between-properties-and-apps.md): You can switch between properties \(if you have access to multiple sites\) and apps in a few easy steps.
- [Guestline Rezlynx: Universal search bar overview](https://help-guestline.theaccessgroup.com/en/articles/13116275-guestline-rezlynx-universal-search-bar-overview.md): This information article provides further information on the Universal Search Bar Feature to enable seamless searching across reservations, guest profiles, company profiles, events, functions, navi...
- [Guestline Rezlynx: Hotkeys and hotkey groups overview](https://help-guestline.theaccessgroup.com/en/articles/13116298-guestline-rezlynx-hotkeys-and-hotkey-groups-overview.md): This information article provides further details on the hotkey functionality - which sits just below the Universal search bar, giving you access to menu items with just one click.
- [Guestline Rezlynx: Create, edit and delete Hotkeys and Hotkey Groups](https://help-guestline.theaccessgroup.com/en/articles/13116345-guestline-rezlynx-create-edit-and-delete-hotkeys-and-hotkey-groups.md): You can create, edit and delete hotkeys and hotkey groups, in a few simple steps.
- [Guestline Rezlynx: Create a reservation](https://help-guestline.theaccessgroup.com/en/articles/13116423-guestline-rezlynx-create-a-reservation.md): Reservations can be created from Availability, the Planner, Guest Card, and Create.
- [Guestline Rezlynx: Allocate and unallocate reservations](https://help-guestline.theaccessgroup.com/en/articles/13116773-guestline-rezlynx-allocate-and-unallocate-reservations.md): You can allocate bookings in a few simple steps.
- [Guestline Rezlynx: Add reservation booking lines](https://help-guestline.theaccessgroup.com/en/articles/13116333-guestline-rezlynx-add-reservation-booking-lines.md): Previously, when you added a booking line to a reservation, Rezlynx used to recalculate the prices of any existing booking lines.
- [Guestline Rezlynx: Edit reservation booking lines and override rate](https://help-guestline.theaccessgroup.com/en/articles/13116336-guestline-rezlynx-edit-reservation-booking-lines-and-override-rate.md): Room nights can be removed, edited, and additional nights can be added. Room changes can also be accommodated within the same reservation.
- [Guestline Rezlynx: Delete or remove booking lines](https://help-guestline.theaccessgroup.com/en/articles/13116342-guestline-rezlynx-delete-or-remove-booking-lines.md): You can delete or remove booking lines, in a few simple steps. 
- [Guestline PMS: Create a restaurant booking](https://help-guestline.theaccessgroup.com/en/articles/13116509-guestline-pms-create-a-restaurant-booking.md): ResDiary integrates with Rezlynx, allowing reservations to be created directly in Rezlynx, generating reports, and adding booking details to guest emails when required. It also lets you make restau...
- [Guestline Rezlynx: Create a multi-room](https://help-guestline.theaccessgroup.com/en/articles/13116454-guestline-rezlynx-create-a-multi-room.md): You can create a multi-room in a few simple steps.
- [Guestline Rezlynx: Multi-room additional features](https://help-guestline.theaccessgroup.com/en/articles/13116462-guestline-rezlynx-multi-room-additional-features.md): This article provides further information on multi-room additional features.
- [Guestline Rezlynx: Add a master to a multi-room](https://help-guestline.theaccessgroup.com/en/articles/13116457-guestline-rezlynx-add-a-master-to-a-multi-room.md): You can add a master to a multi-room in a few easy steps.
- [Guestline Rezlynx: Add charge routing on a multi-room](https://help-guestline.theaccessgroup.com/en/articles/13116460-guestline-rezlynx-add-charge-routing-on-a-multi-room.md): Charge Routing automatically redirects posted charges to a specified destination, in a few simple steps.
- [Guestline Rezlynx: Create a Group booking](https://help-guestline.theaccessgroup.com/en/articles/13116566-guestline-rezlynx-create-a-group-booking.md): You can create a bedroom group booking in a few simple steps.
- [Guestline Rezlynx: Add mid-stay change to a Group](https://help-guestline.theaccessgroup.com/en/articles/13116583-guestline-rezlynx-add-mid-stay-change-to-a-group.md): You can add a mid-stay change to a group booking, in a few simple steps.
- [Guestline Rezlynx: Create a Group series](https://help-guestline.theaccessgroup.com/en/articles/13116588-guestline-rezlynx-create-a-group-series.md): You can create a group series for regular groups, such as coach tours etc, which allows you to copy various elements of your current group into new groups, in a few simple steps.
- [Guestline Rezlynx: Add release rules to a Group](https://help-guestline.theaccessgroup.com/en/articles/13116591-guestline-rezlynx-add-release-rules-to-a-group.md): You can set release rules on a Group booking to release any block rooms, that have not been picked up, in a few simple steps.
- [Guestline Rezlynx: Add rooms to a Group](https://help-guestline.theaccessgroup.com/en/articles/13116445-guestline-rezlynx-add-rooms-to-a-group.md): You can place rooms on a group block to hold and restrict those rooms from general sale, in a few simple steps.
- [Guestline Rezlynx: Add a master to a Group](https://help-guestline.theaccessgroup.com/en/articles/13116432-guestline-rezlynx-add-a-master-to-a-group.md): You can add or cancel a Master Account to a group - as an additional type of account that allow bills and folios to be created without having to create a room reservation.
- [Guestline Rezlnyx: Add charge routing to a group](https://help-guestline.theaccessgroup.com/en/articles/13116433-guestline-rezlnyx-add-charge-routing-to-a-group.md): You can add charge routing to a group in a few simple steps.
- [Guestline Rezlynx: Pick up rooms on a Group](https://help-guestline.theaccessgroup.com/en/articles/13116586-guestline-rezlynx-pick-up-rooms-on-a-group.md): You can add or pick up rooms on a Group booking, in a few simple steps.
- [Guestline Rezlynx: Group Scan Report](https://help-guestline.theaccessgroup.com/en/articles/13116609-guestline-rezlynx-group-scan-report.md): Overview of the report The Group Scan report is a detailed report outlining all groups and multi-room reservations.
- [Guestline Rezlynx: Change the date on a Group](https://help-guestline.theaccessgroup.com/en/articles/13116448-guestline-rezlynx-change-the-date-on-a-group.md): You can change the date on a group booking, in a few simple steps.
- [Guestline Rezlynx: Cancel a Group](https://help-guestline.theaccessgroup.com/en/articles/13116593-guestline-rezlynx-cancel-a-group.md): You can cancel a Group booking, in a few simple steps.
- [Guestline Rezlynx: Best Western - Mandatory fields within groups](https://help-guestline.theaccessgroup.com/en/articles/13117249-guestline-rezlynx-best-western-mandatory-fields-within-groups.md): You can complete all mandatory fields within the Best Western tab on a group booking, and check that the group is holding within Best Western, in a few easy steps.
- [Guestline Rezlynx: Create a Room Block](https://help-guestline.theaccessgroup.com/en/articles/13116706-guestline-rezlynx-create-a-room-block.md): You can create a room block in Guestline Rezlynx to reserve multiple rooms for groups or events by configuring contact information, details, and room allocations in few simple steps.
- [Guestline Rezlynx: Add or Pick Up rooms in a Room Block](https://help-guestline.theaccessgroup.com/en/articles/13116709-guestline-rezlynx-add-or-pick-up-rooms-in-a-room-block.md): You can add rooms to a block and Pick Up the rooms on the Room Block in just a few simple steps.
- [Guestline Rezlynx: Add release rule to a Room Block](https://help-guestline.theaccessgroup.com/en/articles/13116713-guestline-rezlynx-add-release-rule-to-a-room-block.md): You can configure automatic room release rules for your room blocks to manage inventory effectively in a few simple steps.
- [Guestline Rezlynx: Create a block rhythm in Room Blocks](https://help-guestline.theaccessgroup.com/en/articles/13116716-guestline-rezlynx-create-a-block-rhythm-in-room-blocks.md): You can efficiently allocate multiple rooms across extended periods using the Block Rhythm feature in few simple steps.
- [Guestline Rezlynx: Add existing bedrooms to a Room Block](https://help-guestline.theaccessgroup.com/en/articles/13116711-guestline-rezlynx-add-existing-bedrooms-to-a-room-block.md): You can pick up rooms from an existing room block by accessing the Pick Up Rooms tab and configuring guest details in just a few simple steps.
- [Guestline Rezlynx: Copy a Room Block](https://help-guestline.theaccessgroup.com/en/articles/13116715-guestline-rezlynx-copy-a-room-block.md): You can duplicate an existing room block with your preferred settings and dates in a few simple steps.
- [Guestline Rezlynx: Print Registration Cards](https://help-guestline.theaccessgroup.com/en/articles/13116652-guestline-rezlynx-print-registration-cards.md): You can print registration cards, also known as Reg Cards, for your guests using multiple methods in a few simple steps.
- [Guestline Rezlynx: Check in a reservation](https://help-guestline.theaccessgroup.com/en/articles/13116317-guestline-rezlynx-check-in-a-reservation.md): You can use the check in screen to filter reservations and check in guests, in a few easy steps.
- [Guestline Rezlynx: Edit the number of guests \(Pax\) after check in](https://help-guestline.theaccessgroup.com/en/articles/13116264-guestline-rezlynx-edit-the-number-of-guests-pax-after-check-in.md): You can edit the number of guests on a booking after check in, in a few simple steps.
- [Guestline Rezlynx: Complete an early check out](https://help-guestline.theaccessgroup.com/en/articles/13116270-guestline-rezlynx-complete-an-early-check-out.md): You can complete an early check out, with information on how to complete a refund if needed and generate a bill for the guest with this article.
- [Guestline Rezlynx: Check Out overview](https://help-guestline.theaccessgroup.com/en/articles/13116648-guestline-rezlynx-check-out-overview.md): You can complete the guest checkout process, handle payments, and manage checkout-related tasks in a few simple steps.
- [Guestline Rezlynx: Check Out an NRA or Master booking](https://help-guestline.theaccessgroup.com/en/articles/13116649-guestline-rezlynx-check-out-an-nra-or-master-booking.md): You can complete the checkout process for NRA or Master bookings in a few simple steps.
- [Guestline Rezlynx: No Show - Overview](https://help-guestline.theaccessgroup.com/en/articles/13116641-guestline-rezlynx-no-show-overview.md): You can find out more about No Show causes and what actions you can complete on a No Show in this overview article.
- [Guestline Rezlynx: No Show - Reinstate a No Show](https://help-guestline.theaccessgroup.com/en/articles/13116642-guestline-rezlynx-no-show-reinstate-a-no-show.md): You can reinstate a No Show booking that was automatically created after your End of Day process in a few simple steps.
- [Guestline Rezlynx: No Show - Charge to be taken](https://help-guestline.theaccessgroup.com/en/articles/13116644-guestline-rezlynx-no-show-charge-to-be-taken.md): You can process No Show bookings that need a deposit to be processed and retain the charges in a few simple steps.
- [Guestline Rezlynx: No Show - Charge with existing Deposit](https://help-guestline.theaccessgroup.com/en/articles/13116643-guestline-rezlynx-no-show-charge-with-existing-deposit.md): You can process No Show bookings that have existing deposits and retain the appropriate charges in a few simple steps.
- [Guestline Rezlynx: No Show - Charge to go to Ledger Account](https://help-guestline.theaccessgroup.com/en/articles/13116646-guestline-rezlynx-no-show-charge-to-go-to-ledger-account.md): You can process No Show bookings where the charge needs to be sent to a Ledger Account within Aged Debtors, in a few simple steps.
- [Guestline Rezlynx: No Show - Create a no show VAT invoice after deposit retained](https://help-guestline.theaccessgroup.com/en/articles/13116271-guestline-rezlynx-no-show-create-a-no-show-vat-invoice-after-deposit-retained.md): Once a deposit has been retained, it will raise revenue in the system but no VAT Invoice is produced.
- [Guestline Rezlynx: Cancel a Reservation - No Charge](https://help-guestline.theaccessgroup.com/en/articles/13116637-guestline-rezlynx-cancel-a-reservation-no-charge.md): You can cancel a bedroom reservation where no charge is required, in a few simple steps.
- [Guestline Rezlynx: Cancel a Reservation - Charge to be taken](https://help-guestline.theaccessgroup.com/en/articles/13116630-guestline-rezlynx-cancel-a-reservation-charge-to-be-taken.md): You can cancel a reservation and process the payments as required.
- [Guestline Rezlynx: Cancel a Reservation - Charge to Ledger Account](https://help-guestline.theaccessgroup.com/en/articles/13116634-guestline-rezlynx-cancel-a-reservation-charge-to-ledger-account.md): You can cancel a reservation and process the payments as required.
- [Guestline Rezlynx: Cancellation - Create a cancellation VAT invoice after deposit retained](https://help-guestline.theaccessgroup.com/en/articles/13116639-guestline-rezlynx-cancellation-create-a-cancellation-vat-invoice-after-deposit-retained.md): You can create a VAT invoice for a cancellation where the deposit has already been retained in a few steps.
- [Guestline Rezlynx: Invoice enhancements overview](https://help-guestline.theaccessgroup.com/en/articles/13116452-guestline-rezlynx-invoice-enhancements-overview.md): Invoice enhancements have been made within the system and this article provides an overview of the enhancements.
- [Guestline Rezlynx: Add or remove deposits on a reservation](https://help-guestline.theaccessgroup.com/en/articles/13116254-guestline-rezlynx-add-or-remove-deposits-on-a-reservation.md): You can add or remove deposits on a Rezlynx reservation, either manually or via a payment interface, in a few easy steps.
- [Guestline Rezlynx: Virtual Credit Card \(VCC\) processing overview](https://help-guestline.theaccessgroup.com/en/articles/13116618-guestline-rezlynx-virtual-credit-card-vcc-processing-overview.md): Learn about Virtual Credit Cards and how these payments are processed.
- [Guestline Rezlynx: Room billing overview](https://help-guestline.theaccessgroup.com/en/articles/13116273-guestline-rezlynx-room-billing-overview.md): This information article provides further information on the features within reservation Room Billing. For Advanced C&B bills go to Adv C&B Module, Events, Billing.
- [Guestline Rezlynx: Edit a charge or quantity posted incorrectly within room billing](https://help-guestline.theaccessgroup.com/en/articles/13116244-guestline-rezlynx-edit-a-charge-or-quantity-posted-incorrectly-within-room-billing.md): You can correct a wrongly posted charge within room billing, in a few easy steps.
- [Guestline Rezlynx: Correct wrong pay type used within room billing](https://help-guestline.theaccessgroup.com/en/articles/13116260-guestline-rezlynx-correct-wrong-pay-type-used-within-room-billing.md): Navigate to Room Billing \(Rezlynx, Guest Journey, Billing, then Room Billing\), and select the room/reservation to amend from the drop-down menu.
- [Guestline Rezlynx: Refund a token after check out](https://help-guestline.theaccessgroup.com/en/articles/13116304-guestline-rezlynx-refund-a-token-after-check-out.md): To refund a payment gateway token on a checked-out booking, you can not post the refund to that booking as the room billing was closed when the item...
- [Guestline Rezlynx: Use Invoice Management to manage post-stay room billing](https://help-guestline.theaccessgroup.com/en/articles/14688187-guestline-rezlynx-use-invoice-management-to-manage-post-stay-room-billing.md): You can manage and amend guest invoices after checkout in a few simple steps.
- [Guestline Rezlynx: Create a Non-Resident Account \(NRA\)](https://help-guestline.theaccessgroup.com/en/articles/13116313-guestline-rezlynx-create-a-non-resident-account-nra.md): You can create a Non-Resident Account \(NRA\) in a few easy steps.
- [Guestline Rezlynx: Invoice management for NRAs and Masters](https://help-guestline.theaccessgroup.com/en/articles/14688098-guestline-rezlynx-invoice-management-for-nras-and-masters.md): You can manage and amend NRA and Masters invoices after checkout in a few simple steps.
- [Guestline Rezlynx: Correct an Invoice passed the check out date \(Guest\)](https://help-guestline.theaccessgroup.com/en/articles/13116420-guestline-rezlynx-correct-an-invoice-passed-the-check-out-date-guest.md): You can correct an invoice for a guest where the date of checkout has passed, in a few simple steps.
- [Guestline Rezlynx: Batch Posting overview](https://help-guestline.theaccessgroup.com/en/articles/13127888-guestline-rezlynx-batch-posting-overview.md): You can manually post charges onto several room bills at one time using Batch Posting in a few simple steps.
- [Guestline Rezlynx: Payment Gateway overview](https://help-guestline.theaccessgroup.com/en/articles/13116320-guestline-rezlynx-payment-gateway-overview.md): This information article provides further details to GuestPay customers and sites using Trust Payments about the new payment gateway panel within the guarantee tab on reservations.
- [Guestline Rezlynx: Create an analysis code](https://help-guestline.theaccessgroup.com/en/articles/13116579-guestline-rezlynx-create-an-analysis-code.md): You can create an analysis group or analysis code to track revenue within the system, in a few simple steps.
- [Guestline Rezlynx: Create Non-revenue analysis codes](https://help-guestline.theaccessgroup.com/en/articles/13116291-guestline-rezlynx-create-non-revenue-analysis-codes.md): You can create a non-revenue analysis code to report on revenue collected by your property but that does not belong to the property - for example, City Taxes collected by hotels and paid to local a...
- [Guestline Rezlynx: Post Cash](https://help-guestline.theaccessgroup.com/en/articles/13116541-guestline-rezlynx-post-cash.md): You can use the Post Cash feature if amendments are needed for a bill that has already been checked out or if a non-resident charge needs to be posted and paid, in a few easy steps.
- [Guestline Rezlynx: Set Fiscal Periods](https://help-guestline.theaccessgroup.com/en/articles/13116474-guestline-rezlynx-set-fiscal-periods.md): A fiscal period is a budgetary accounting period. When system date is enabled on Rezlynx you will need to enter your fiscal periods to determine when your end of week, month, and year will run.
- [Guestline Rezlynx: Create and suppress Pay Types](https://help-guestline.theaccessgroup.com/en/articles/13116569-guestline-rezlynx-create-and-suppress-pay-types.md): You can create pay types for the different payment methods that are accepted at your property, in a few simple steps. The pay types can also be suppressed within specific parts of the system if req...
- [Guestline Rezlynx: Folio Styles overview](https://help-guestline.theaccessgroup.com/en/articles/13116628-guestline-rezlynx-folio-styles-overview.md): Folio Styles allow you to customise how invoices appear by grouping transactions in different ways, making bills more readable and professional for...
- [Guestline Rezlynx: Financial Export - Re-run an export](https://help-guestline.theaccessgroup.com/en/articles/13116616-guestline-rezlynx-financial-export-re-run-an-export.md): Guestlines' Financial Export tool extracts end‑of‑day financial information into a customisable CSV file - covering revenue, payments, VAT etc -...
- [Guestline Rezlynx: Financial Export - Locate export Path](https://help-guestline.theaccessgroup.com/en/articles/13116614-guestline-rezlynx-financial-export-locate-export-path.md): Guestlines' Financial Export tool extracts end‑of‑day financial information into a customisable CSV file - covering revenue, payments, VAT etc -...
- [Guestline Rezlynx: Financial Export - Check which Financial Export Report is in use](https://help-guestline.theaccessgroup.com/en/articles/13116612-guestline-rezlynx-financial-export-check-which-financial-export-report-is-in-use.md): Guestlines' Financial Export tool extracts end‑of‑day financial information into a customisable CSV file - covering revenue, payments, VAT etc -...
- [Guestline Rezlynx: Financial Export - Expose and configure new Pay Types, Analysis Codes or Tax Rules](https://help-guestline.theaccessgroup.com/en/articles/13116610-guestline-rezlynx-financial-export-expose-and-configure-new-pay-types-analysis-codes-or-tax-rules.md): Guestlines' Financial Export tool extracts end‑of‑day financial information into a customisable CSV file - covering revenue, payments, VAT etc -...
- [Guestline Rezlynx: VAT handling in Rezlynx](https://help-guestline.theaccessgroup.com/en/articles/13116296-guestline-rezlynx-vat-handling-in-rezlynx.md): VAT within Rezlynx is calculated line by line on Individual Items or by products as opposed to the totals.
- [Guestline Rezlynx: Rezlynx Variable deposit Tax Rules](https://help-guestline.theaccessgroup.com/en/articles/13116666-guestline-rezlynx-rezlynx-variable-deposit-tax-rules.md): You can activate variable deposits to add deposits using different tax values as required in a few simple steps.
- [Guestline Rezlynx: Long-stay 4% VAT overview](https://help-guestline.theaccessgroup.com/en/articles/13116626-guestline-rezlynx-long-stay-4-vat-overview.md): Important: We would advise you to check the HMRC website for the most up-to-date information on long-stay accommodation VAT charges.
- [Guestline Rezlynx: Create a tax rule](https://help-guestline.theaccessgroup.com/en/articles/13116624-guestline-rezlynx-create-a-tax-rule.md): We would always recommend creating a new tax rule if one is required, rather than adjusting a current tax rule.
- [Guestline Rezlynx: Create a City Tax or Tourist Tax - flat charge](https://help-guestline.theaccessgroup.com/en/articles/13116605-guestline-rezlynx-create-a-city-tax-or-tourist-tax-flat-charge.md): You can manage an automatic addition of a value per room per night, in a few steps. Some UK cities, including Manchester, Liverpool, and Bournemouth, now impose a city tax on accommodation. Edinbu...
- [Guestline Rezlynx: Create a City Tax or Tourist Tax - percentage](https://help-guestline.theaccessgroup.com/en/articles/13116603-guestline-rezlynx-create-a-city-tax-or-tourist-tax-percentage.md): You can manage an automatic addition of a percentage per room per night, in a few steps. Some UK cities, including Manchester, Liverpool, and Bournemouth, now impose a city tax on accommodation. Ed...
- [Guestline Rezlynx: Edinburgh visitor levy configuration guide](https://help-guestline.theaccessgroup.com/en/articles/14134391-guestline-rezlynx-edinburgh-visitor-levy-configuration-guide.md): You can prepare your property for Edinburgh's new Visitor Levy using your existing Guestline Rezlynx City Tax functionality in a few simple steps.
- [Guestline Rezlynx: Configure city tax inclusive rates](https://help-guestline.theaccessgroup.com/en/articles/14134658-guestline-rezlynx-configure-city-tax-inclusive-rates.md): You can enable city tax inclusive rates to display all-inclusive pricing to guests and distribution channels in a few simple steps.
- [Guestline Rezlynx: Period end and tax calculations](https://help-guestline.theaccessgroup.com/en/articles/13116464-guestline-rezlynx-period-end-and-tax-calculations.md): The information below will explain how the Tax totals section of the end of period report is calculated. The End of periods include: End of Day, End of Week, End of Month and End of Year.
- [Guestline Rezlynx: Invoice VAT display](https://help-guestline.theaccessgroup.com/en/articles/13116427-guestline-rezlynx-invoice-vat-display.md): In some territories, regulations dictate that transactions attracting different rates of VAT must not be grouped together on an invoice.
- [Guestline PMS: Apply 5% UK VAT rate on children's meals](https://help-guestline.theaccessgroup.com/en/articles/15226674-guestline-pms-apply-5-uk-vat-rate-on-children-s-meals.md): The UK government has introduced a temporary VAT reduction from 20% to 5% from 25 June 2026 to 1 September 2026, as part of the Great British Summer Savings scheme 2026.
- [Guestline PMS: Apply 9% Republic of Ireland VAT change](https://help-guestline.theaccessgroup.com/en/articles/15435756-guestline-pms-apply-9-republic-of-ireland-vat-change.md): Steps to configure Guestline PMS for the Irish VAT reduction on hospitality food services from 13.5% to 9%, effective 1 July 2026.
- [Guestline Rezlynx: End of day figures do not match Actual and Forecast report](https://help-guestline.theaccessgroup.com/en/articles/13116437-guestline-rezlynx-end-of-day-figures-do-not-match-actual-and-forecast-report.md): You may find that your end of day figures do not match your Actual and Forecast report and this troubleshooting article will help you to review this further.
- [Guestline Rezlynx: Find specific analysis code charges on end of day report](https://help-guestline.theaccessgroup.com/en/articles/13116439-guestline-rezlynx-find-specific-analysis-code-charges-on-end-of-day-report.md): Use the Postings report in Guestline Rezlynx to see the individual charges that make up a specific analysis code total on your end-of-day report.
- [Guestline Rezlynx: End of Shift balancing in Rezlynx](https://help-guestline.theaccessgroup.com/en/articles/13116680-guestline-rezlynx-end-of-shift-balancing-in-rezlynx.md): You can complete end of shift balancing in Guestline Rezlynx to ensure all payments are correctly recorded in few simple steps.
- [Guestline Rezlynx: Add, edit or delete emails for automated end of day report](https://help-guestline.theaccessgroup.com/en/articles/13116245-guestline-rezlynx-add-edit-or-delete-emails-for-automated-end-of-day-report.md): A snapshot of the End of Day, along with End of Week to date and End of Month to date figures, can automatically be sent when the End of Day is run.
- [Guestline Rezlynx: Period End Archive report overview](https://help-guestline.theaccessgroup.com/en/articles/13116571-guestline-rezlynx-period-end-archive-report-overview.md): The period end report summarises the revenue, payments and occupancy figures processed within the start and end of the given period end report.
- [Guestline Rezlynx: Company Sales activities and report](https://help-guestline.theaccessgroup.com/en/articles/13116699-guestline-rezlynx-company-sales-activities-and-report.md): You can use the Company Sales Activities tool in Guestline Rezlynx to record and track sales activities and tasks associated with company profiles in few simple steps.
- [Guestline Rezlynx: Invoice Reprint Report](https://help-guestline.theaccessgroup.com/en/articles/13116607-guestline-rezlynx-invoice-reprint-report.md): You can use the invoice reprint report to reprint, send or view any invoices including finding event invoices, ledger invoice and credits, or room bills in a few easy steps.
- [Guestline Rezlynx: Posting Report](https://help-guestline.theaccessgroup.com/en/articles/13116435-guestline-rezlynx-posting-report.md): In this article, you can find an overview of the report, learn how to run the report, the report output, and troubleshooting information.
- [Guestline Rezlynx: Manager’s Flash Report](https://help-guestline.theaccessgroup.com/en/articles/13116479-guestline-rezlynx-manager-s-flash-report.md): In this article, you can find an overview of the report, learn how to run the report, see its general features and troubleshooting information. 
- [Guestline Rezlynx: New Actual and Forecast Report](https://help-guestline.theaccessgroup.com/en/articles/13116544-guestline-rezlynx-new-actual-and-forecast-report.md): In this article, you can find an overview of the New Actual & Forecast report, learn how to run the report, the report output, and troubleshooting information.
- [Guestline Rezlynx: Actual and Forecast Report](https://help-guestline.theaccessgroup.com/en/articles/13116434-guestline-rezlynx-actual-and-forecast-report.md): In this article, you can find an overview of the Actual and Forecast report, learn how to run the report, the report output, and troubleshooting information.
- [Guestline PMS: Pickup & Wash Report](https://help-guestline.theaccessgroup.com/en/articles/16294376-guestline-pms-pickup-wash-report.md): View pickup activity, washed inventory and revenue impact across your groups and room blocks so you can understand allotment performance over time.
- [Guestline Rezlynx: Design Query report](https://help-guestline.theaccessgroup.com/en/articles/13116548-guestline-rezlynx-design-query-report.md): In this article, you can find an overview of the report, learn how to run the report, the report output, and troubleshooting information.
- [Guestline Rezlynx: Design query user permissions](https://help-guestline.theaccessgroup.com/en/articles/13972062-guestline-rezlynx-design-query-user-permissions.md): You can set up user permissions and access to the Design Query Report in a few simple steps.
- [Guestline Rezlynx: Extract all profiles that have opted into your mailing list](https://help-guestline.theaccessgroup.com/en/articles/13972090-guestline-rezlynx-extract-all-profiles-that-have-opted-into-your-mailing-list.md): You may want to design a report to extract all profiles that have opted into your mailing list, and this troubleshooting article will help you to review this further.
- [Guestline Rezlynx: Insights overview](https://help-guestline.theaccessgroup.com/en/articles/13116729-guestline-rezlynx-insights-overview.md): You can find out more about Insights and the data covered in this article.
- [Guestline Rezlynx: Insights reports](https://help-guestline.theaccessgroup.com/en/articles/13116731-guestline-rezlynx-insights-reports.md): You can review all of the Insights reports in this article.
- [Guestline Rezlynx: Insights Reports vs Rezlynx Reports - Posted Revenue and Additional Spend](https://help-guestline.theaccessgroup.com/en/articles/13116746-guestline-rezlynx-insights-reports-vs-rezlynx-reports-posted-revenue-and-additional-spend.md): You can compare and validate data between Guestline Insights Posted Revenue and Additional Spend reports, and equivalent Guestline Rezlynx Property Management System \(PMS\) reports using the detaile...
- [Guestline PMS: Insights Reports vs PMS Reports - Revenue Pick Up Report](https://help-guestline.theaccessgroup.com/en/articles/13116748-guestline-pms-insights-reports-vs-pms-reports-revenue-pick-up-report.md): You can compare and validate data between Guestline Insights Revenue Pick Up Report and equivalent Guestline Rezlynx Property Management System \(PMS\) reports using the detailed filter settings in f...
- [Guestline PMS: Insights Reports vs PMS Reports - Pick Up Report](https://help-guestline.theaccessgroup.com/en/articles/13116744-guestline-pms-insights-reports-vs-pms-reports-pick-up-report.md): You can compare and validate data between Guestline Insights Pick Up Report and equivalent Guestline Rezlynx Property Management System \(PMS\) reports using the detailed filter settings in few simpl...
- [Guestline Rezlynx: Insights Reports vs Rezlynx Reports - Booked Revenue](https://help-guestline.theaccessgroup.com/en/articles/13116737-guestline-rezlynx-insights-reports-vs-rezlynx-reports-booked-revenue.md): You can compare and validate data between Guestline Insights Booked Revenue reports and equivalent Guestline Rezlynx Property Management System \(PMS\) reports using the detailed filter settings in f...
- [Guestline Rezlynx: Insights Reports vs Rezlynx Reports - Cancellation Report](https://help-guestline.theaccessgroup.com/en/articles/13116741-guestline-rezlynx-insights-reports-vs-rezlynx-reports-cancellation-report.md): You can compare and validate data between Guestline Insights Cancellation Report and equivalent Guestline Rezlynx Property Management System \(PMS\) reports using the detailed filter settings in few ...
- [Guestline PMS: Insights Reports vs PMS Reports - Bookings Report](https://help-guestline.theaccessgroup.com/en/articles/13116739-guestline-pms-insights-reports-vs-pms-reports-bookings-report.md): You can compare and validate data between Guestline Insights Bookings Report and equivalent Guestline Rezlynx Property Management System \(PMS\) reports using the detailed filter settings in few simp...
- [Guestline PMS: Insights Reports vs PMS Reports - Bedrooms Report](https://help-guestline.theaccessgroup.com/en/articles/13116735-guestline-pms-insights-reports-vs-pms-reports-bedrooms-report.md): This guide provides information on Guestline Insights Bedrooms report metrics and their equivalent data sources in Guestline Rezlynx PMS.
- [Guestline Rezlynx: Insights - managing user access rights](https://help-guestline.theaccessgroup.com/en/articles/13116733-guestline-rezlynx-insights-managing-user-access-rights.md): You can manage users' permissions to Insights in a few simple steps.
- [Guestline Rezlynx: Insights - Tracking Google free booking link usage](https://help-guestline.theaccessgroup.com/en/articles/13116346-guestline-rezlynx-insights-tracking-google-free-booking-link-usage.md): This information article provides further details on tracking Google free booking link usage.
- [Guestline Rezlynx: Aged Debtor overview](https://help-guestline.theaccessgroup.com/en/articles/13116673-guestline-rezlynx-aged-debtor-overview.md): You can review the age of a company profile's debt and generate account statements for Ledgers within your Aged Debtors list, in a few simple steps.
- [Guestline Rezlynx: Add payments to a ledger via Aged Debtors](https://help-guestline.theaccessgroup.com/en/articles/13116675-guestline-rezlynx-add-payments-to-a-ledger-via-aged-debtors.md): You can post payments to company ledger accounts within Aged Debtors in a few simple steps.
- [Guestline Rezlynx: Re-assign a debtor invoice](https://help-guestline.theaccessgroup.com/en/articles/13116678-guestline-rezlynx-re-assign-a-debtor-invoice.md): You can reassign an invoice to a different ledger account in a few simple steps. This is helpful if the invoice has been sent to the wrong ledger in error.
- [Guestline Rezlynx: Correct a debtor credit note when posted incorrectly](https://help-guestline.theaccessgroup.com/en/articles/13116238-guestline-rezlynx-correct-a-debtor-credit-note-when-posted-incorrectly.md): To correct an incorrectly posted credit note, follow these steps: Step 1: Locate the Aged Debtor Account Navigate to Accounts.
- [​​​​​​​Guestline Rezlynx: Correct a debtor payment when incorrectly posted](https://help-guestline.theaccessgroup.com/en/articles/13116287-guestline-rezlynx-correct-a-debtor-payment-when-incorrectly-posted.md): You can correct a payment posted within an aged debtor in a few easy steps.
- [Guestline Rezlynx: Correct a debtor invoice when overcharged](https://help-guestline.theaccessgroup.com/en/articles/13116283-guestline-rezlynx-correct-a-debtor-invoice-when-overcharged.md): You cannot fully amend an incorrect invoice, but you can issue a credit note to deduct the overcharge in a few easy steps.
- [Guestline Rezlynx: Create a product](https://help-guestline.theaccessgroup.com/en/articles/13116495-guestline-rezlynx-create-a-product.md): Products are the elements of your rate that are not accommodation. You can set these up easily in a few steps.
- [Guestline Rezlynx: Shift allowances on upsells](https://help-guestline.theaccessgroup.com/en/articles/13116247-guestline-rezlynx-shift-allowances-on-upsells.md): Enabling the ‘Shift Allowances on Upsells’ feature for your site will not impact reservations with existing upsells attached.
- [Guestline Rezlynx: Create a Product Rule](https://help-guestline.theaccessgroup.com/en/articles/13116491-guestline-rezlynx-create-a-product-rule.md): You can create and manage Product Rules in a few simple steps. Product Rules are used to define additional items or services that can be included in a Rate Plan, at an additional cost or the cost c...
- [Guestline Rezlynx: Create a Rate Table](https://help-guestline.theaccessgroup.com/en/articles/13116486-guestline-rezlynx-create-a-rate-table.md): You can create a rate table to set up a rate that is static and does not change over time. This article reviews the different types of tables and how to create a static Rate Table.
- [Guestline Rezlynx: Create a Flex Table](https://help-guestline.theaccessgroup.com/en/articles/13116488-guestline-rezlynx-create-a-flex-table.md): You can create a flex table to set up a rate that will give you the facility to place exceptions for a specific date or period into the future for up to 3 years.
- [Guestline Rezlynx: Create a Rate Rule](https://help-guestline.theaccessgroup.com/en/articles/13116490-guestline-rezlynx-create-a-rate-rule.md): You can set up a rate rule, to determine which dates the rate or flex table will be available for and to apply specific conditions, in a few easy steps.
- [Guestline Rezlynx: Create rate plan Supplements](https://help-guestline.theaccessgroup.com/en/articles/13116494-guestline-rezlynx-create-rate-plan-supplements.md): You can create additional accommodation charges depending on the level of occupancy in the room, in a few simple steps.
- [Guestline PMS: Build a new bedroom rate plan](https://help-guestline.theaccessgroup.com/en/articles/13116483-guestline-pms-build-a-new-bedroom-rate-plan.md): This article will guide you through the process of building a new rate plan and includes hyperlinks to articles that provide an in-depth look at each component.
- [Guestline Rezlynx: Create a seasonal rate plan](https://help-guestline.theaccessgroup.com/en/articles/13116441-guestline-rezlynx-create-a-seasonal-rate-plan.md): Rate plans are different for every property, however, in this article we are going to show you a way of creating a three – day Christmas or Festive Package.
- [Guestline Rezlynx: Best Western - Build a rate plan and map to BW with rate not updated to CRS](https://help-guestline.theaccessgroup.com/en/articles/13117259-guestline-rezlynx-best-western-build-a-rate-plan-and-map-to-bw-with-rate-not-updated-to-crs.md): You can build a rate plan to feed to Best Western with rates not updated to CRS, in a few steps.
- [Guestline Rezlynx: Best Western - Build a rate plan and map to BW with rate updates sent to CRS](https://help-guestline.theaccessgroup.com/en/articles/13117257-guestline-rezlynx-best-western-build-a-rate-plan-and-map-to-bw-with-rate-updates-sent-to-crs.md): You can build a rate plan to feed to Best Western with rate updates sent to CRS, in a few steps.
- [Guestline Rezlynx: Rate Plan Users](https://help-guestline.theaccessgroup.com/en/articles/13116503-guestline-rezlynx-rate-plan-users.md): You can attach users to a specific rate plan, and the rate will be hidden unless the user is searching for the rate plan, in a few simple steps.
- [Guestline Rezlynx: Rate Plan Variances](https://help-guestline.theaccessgroup.com/en/articles/13116507-guestline-rezlynx-rate-plan-variances.md): You can set a rate plan to be altered automatically depending on the lead in time, occupancy or rooms sold and day of the week, in a few simple steps.
- [Guestline Rezlynx: Rate Plan Companies](https://help-guestline.theaccessgroup.com/en/articles/13116501-guestline-rezlynx-rate-plan-companies.md): You can attach a Company to a specific rate plan, and the rate will be hidden unless the company is entered during the rate search, in a few simple steps.
- [Guestline Rezlynx: Rate Plan Translations](https://help-guestline.theaccessgroup.com/en/articles/13116505-guestline-rezlynx-rate-plan-translations.md): You can set translations for specific rate plan information, that can be displayed on templates, in a few simple steps.
- [Guestline Rezlynx: Restrictions](https://help-guestline.theaccessgroup.com/en/articles/13116498-guestline-rezlynx-restrictions.md): You can add restrictions to rate plans, that control when a rate plan can and cannot be sold, in a few simple steps.
- [Guestline Rezlynx: Create a Promotional Code](https://help-guestline.theaccessgroup.com/en/articles/13116499-guestline-rezlynx-create-a-promotional-code.md): You can create a promotional code within Rezlynx for internal use only, in a few steps.
- [Guestline Rezlynx: Rate Plan Ceilings](https://help-guestline.theaccessgroup.com/en/articles/13116497-guestline-rezlynx-rate-plan-ceilings.md): You can set a ceiling against a Rate Plan to restrict the number of rooms sold on that rate plan per day, in a few simple steps.
- [Guestline Rezlynx: Best Western - Managing rate levels or ceilings](https://help-guestline.theaccessgroup.com/en/articles/13117255-guestline-rezlynx-best-western-managing-rate-levels-or-ceilings.md): You can set the rate levels or ceiling values, and re-sync these to Best Western, in a few simple steps.
- [Guestline Rezlynx: Final Adjustments updating to Distribution Hub](https://help-guestline.theaccessgroup.com/en/articles/13116367-guestline-rezlynx-final-adjustments-updating-to-distribution-hub.md): Final Adjustments configured in Rezlynx can now be updated directly to Distribution.
- [Guestline Rezlynx: Shift allowances with product loss and unused allowances explained](https://help-guestline.theaccessgroup.com/en/articles/13116251-guestline-rezlynx-shift-allowances-with-product-loss-and-unused-allowances-explained.md): Shift allowances are used to absorb a portion of a guest's charge when a rate includes a specific allowance, such as in Dinner, Bed, and Breakfast packages. Any amount exceeding the allowance is ch...
- [Guestline Rezlynx: Rate Price Overview for rate management](https://help-guestline.theaccessgroup.com/en/articles/13116470-guestline-rezlynx-rate-price-overview-for-rate-management.md): This article introduces the Rate Price Overview with Pivot tables.
- [Guestline PMS: Use Product Rules to offer packages online in DBM and GuestStay](https://help-guestline.theaccessgroup.com/en/articles/15209330-guestline-pms-use-product-rules-to-offer-packages-online-in-dbm-and-gueststay.md): You can offer packages and multi-tax products to guests in GuestStay and DBM in a few simple steps.
- [Guestline PMS: Copy a rate plan to create new pricing](https://help-guestline.theaccessgroup.com/en/articles/15345685-guestline-pms-copy-a-rate-plan-to-create-new-pricing.md): Duplicate an existing rate plan quickly so you can create new pricing options without rebuilding the configuration from scratch.
- [Guestline Rezlynx: Planner screen overview](https://help-guestline.theaccessgroup.com/en/articles/13116769-guestline-rezlynx-planner-screen-overview.md): You can manage bedroom bookings across your property in a few simple steps.
- [Guestline Rezlynx: Special events on the planner](https://help-guestline.theaccessgroup.com/en/articles/13116467-guestline-rezlynx-special-events-on-the-planner.md): You can add a special event or notice to the planner for internal or external events or important dates.
- [Guestline Rezlynx: Guest Messaging overview](https://help-guestline.theaccessgroup.com/en/articles/13116682-guestline-rezlynx-guest-messaging-overview.md): You can keep track of any notes that need to be passed onto guests at your property using Guest Messaging in few simple steps.
- [Guestline Rezlynx: Add or edit status codes](https://help-guestline.theaccessgroup.com/en/articles/13116353-guestline-rezlynx-add-or-edit-status-codes.md): You can add or edit status codes - used to define the status of a room or booking - in a few simple steps.
- [Guestline Rezlynx: Change status code colours](https://help-guestline.theaccessgroup.com/en/articles/13116757-guestline-rezlynx-change-status-code-colours.md): You can update the status code colours for reservations and housekeeping in a few simple steps.
- [Guestline PMS: Set Auto Allocate \(AA\) Priority](https://help-guestline.theaccessgroup.com/en/articles/13116601-guestline-pms-set-auto-allocate-aa-priority.md): Allocate \(AA\) Priority refers to the system's ability to automatically allocate rooms in a specific order.
- [Guestline Rezlynx: Availability screen overview](https://help-guestline.theaccessgroup.com/en/articles/13116766-guestline-rezlynx-availability-screen-overview.md): You can monitor and manage room availability across your property in a few simple steps.
- [Guestline Rezlynx: Availability screen colours overview](https://help-guestline.theaccessgroup.com/en/articles/13116759-guestline-rezlynx-availability-screen-colours-overview.md): You can review and edit your availability screen occupancy colours if required.
- [Guestline Rezlynx: Difference between Deduct From Stock and Room Out Of Service](https://help-guestline.theaccessgroup.com/en/articles/13116414-guestline-rezlynx-difference-between-deduct-from-stock-and-room-out-of-service.md): Deduct from Stock and Room out of Service both make a specific room unsellable. However, they have different results for your overall room availability.
- [Guestline Rezlynx: Add, create and manage VIP levels](https://help-guestline.theaccessgroup.com/en/articles/13116763-guestline-rezlynx-add-create-and-manage-vip-levels.md): You can create and manage VIP levels and add them to guest profiles in a few simple steps.
- [Guestline Rezlynx: Q-Rooms overview](https://help-guestline.theaccessgroup.com/en/articles/13116349-guestline-rezlynx-q-rooms-overview.md): You can prioritise check ins by marking the room as a Q-Room to be cleaned more urgently than others, in a few easy steps.
- [Guestline Rezlynx: Room move overview](https://help-guestline.theaccessgroup.com/en/articles/13116771-guestline-rezlynx-room-move-overview.md): Room moves are sometimes necessary to accommodate guest requests or operational needs. You can move a bedroom reservation in a few simple steps.
- [Guestline Rezlynx: Create and manage cancellation codes](https://help-guestline.theaccessgroup.com/en/articles/13116761-guestline-rezlynx-create-and-manage-cancellation-codes.md): You can create and manage reservation cancellation codes in a few simple steps.
- [Guestline Rezlynx: Add or edit mandatory fields](https://help-guestline.theaccessgroup.com/en/articles/13116350-guestline-rezlynx-add-or-edit-mandatory-fields.md): You can add mandatory fields - which are fields that must be completed in order to progress further within the system - or edit current fields in a few easy steps.
- [Guestline Rezlynx: Create or edit attributes](https://help-guestline.theaccessgroup.com/en/articles/13116357-guestline-rezlynx-create-or-edit-attributes.md): You can create additional fields, called attributes, to gather additional information within the system in a few simple steps.
- [Guestline Rezlynx: Create quick notes](https://help-guestline.theaccessgroup.com/en/articles/13116361-guestline-rezlynx-create-quick-notes.md): You can create quick notes to add to the notes sections within the system, in a few easy steps.
- [Guestline Rezlynx: Reservation To Do Items](https://help-guestline.theaccessgroup.com/en/articles/13116686-guestline-rezlynx-reservation-to-do-items.md): To Do Items are reminders that can be assigned to operators or groups across various areas of Guestline Rezlynx. This guide focuses on Reservation To Do Items to ensure important tasks are completed.
- [Guestline Rezlynx: Tasks overview](https://help-guestline.theaccessgroup.com/en/articles/13116689-guestline-rezlynx-tasks-overview.md): You can record actions that need to be performed at a future date using the Tasks functionality in few simple steps.
- [Guestline Rezlynx: Denials overview](https://help-guestline.theaccessgroup.com/en/articles/13116599-guestline-rezlynx-denials-overview.md): Denials are a feature within the system that can be enabled to track why bookings are not completed or why customers abandon the booking process.
- [Guestline Rezlynx: Best Western - Homepage tab](https://help-guestline.theaccessgroup.com/en/articles/13117252-guestline-rezlynx-best-western-homepage-tab.md): You can quickly review Best Western reservations, review any issues and resolve them, in a few simple steps.
- [Guestline Rezlynx: Create Market Segments](https://help-guestline.theaccessgroup.com/en/articles/13116654-guestline-rezlynx-create-market-segments.md): You can create market segments to collate data for your reports and breakdown revenue by business type in a few simple steps.
- [Guestline Rezlynx: Create a Media Source Code](https://help-guestline.theaccessgroup.com/en/articles/13116658-guestline-rezlynx-create-a-media-source-code.md): You can create media source codes to track how guests have heard about you and collate data for your reports in a few simple steps.
- [Guestline Rezlynx: Create and manage cancellation policies](https://help-guestline.theaccessgroup.com/en/articles/13116309-guestline-rezlynx-create-and-manage-cancellation-policies.md): You can create cancellation policies, add the cancellation policy to a rate plan and to a template, and manage cancellation policies in a few easy steps.
- [Guestline Rezlynx: Upload images via Media Manager](https://help-guestline.theaccessgroup.com/en/articles/13116576-guestline-rezlynx-upload-images-via-media-manager.md): You can upload images into Rezlynx for use within the system in a few simple steps.
- [Guestline PMS: Integration of ResDiary into PMS](https://help-guestline.theaccessgroup.com/en/articles/13116511-guestline-pms-integration-of-resdiary-into-pms.md): This article will help you to raise a ticket to integrate ResDiary into Rezlynx.
- [Guestline Rezlynx: Housekeeping Status overview](https://help-guestline.theaccessgroup.com/en/articles/13116661-guestline-rezlynx-housekeeping-status-overview.md): You can manage housekeeping statuses to control room status changes throughout the guest journey in a few simple steps.
- [Guestline Rezlynx: Housekeeping Sections overview](https://help-guestline.theaccessgroup.com/en/articles/13116663-guestline-rezlynx-housekeeping-sections-overview.md): You can create and manage housekeeping sections to organise your rooms for reporting purposes in a few simple steps.
- [Guestline Rezlynx: Create, edit and use Cleaning Schedules](https://help-guestline.theaccessgroup.com/en/articles/13116679-guestline-rezlynx-create-edit-and-use-cleaning-schedules.md): You can create cleaning schedules to control room status changes throughout the guest journey in a few simple steps.
- [Guestline Rezlynx: Create, edit and delete room maintenance](https://help-guestline.theaccessgroup.com/en/articles/13116301-guestline-rezlynx-create-edit-and-delete-room-maintenance.md): Important: Prior to adding a room maintenance period - ensure that the room has all reservations unallocated from it, so that you can set the room...
- [Guestline Rezlynx: Lost property overview](https://help-guestline.theaccessgroup.com/en/articles/13116684-guestline-rezlynx-lost-property-overview.md): You can log both lost and found items and use the lost property system to keep track of all items you are currently holding or looking for in few simple steps.
- [Guestline Rezlynx: Edit room type and room id descriptions](https://help-guestline.theaccessgroup.com/en/articles/13116389-guestline-rezlynx-edit-room-type-and-room-id-descriptions.md): The descriptions can be edited for room types and room IDs.
- [Guestline PMS: Room Stock Change - Room IDs and Room Types Codes](https://help-guestline.theaccessgroup.com/en/articles/13116386-guestline-pms-room-stock-change-room-ids-and-room-types-codes.md): Providing you have the correct user-level access to the configuration of the Rezlynx system, you can change room descriptions.
- [Guestline Rezlynx: Create or delete maintenance codes](https://help-guestline.theaccessgroup.com/en/articles/13116243-guestline-rezlynx-create-or-delete-maintenance-codes.md): Maintenance codes are used when creating maintenance period\(s\) to be able to filter the maintenance report.
- [Guestline Rezlynx: Overbooking - PMS and CRS Availability and Rate Plan Search](https://help-guestline.theaccessgroup.com/en/articles/13116717-guestline-rezlynx-overbooking-pms-and-crs-availability-and-rate-plan-search.md): You can view and utilise overbooking functionality within the Property Management System \(PMS\) and Central Reservation System \(CRS\) Availability and Rate Plan Search pages in few simple steps.
- [Guestline Rezlynx: Overbooking - PMS, CRS and Distribution Hub overview](https://help-guestline.theaccessgroup.com/en/articles/13116727-guestline-rezlynx-overbooking-pms-crs-and-distribution-hub-overview.md): You can configure and manage overbooking in Guestline systems in a few simple steps.
- [Guestline Rezlynx: Overbooking - PMS and CRS User access rights](https://help-guestline.theaccessgroup.com/en/articles/13116725-guestline-rezlynx-overbooking-pms-and-crs-user-access-rights.md): You can configure user access rights for the overbooking functionality in a few simple steps.
- [Guestline Rezlynx: Overbooking - PMS and CRS Reports](https://help-guestline.theaccessgroup.com/en/articles/13116723-guestline-rezlynx-overbooking-pms-and-crs-reports.md): You can access and display overbooking values within the Availability and Occupancy reports using updated options in a few simple steps.
- [Guestline Rezlynx: Overbooking - PMS and CRS Overbooking logic](https://help-guestline.theaccessgroup.com/en/articles/13116722-guestline-rezlynx-overbooking-pms-and-crs-overbooking-logic.md): You can understand and implement the three different approaches to utilising the overbooking feature effectively in few simple steps.
- [Guestline Rezlynx: Overbooking - PMS and CRS Logs](https://help-guestline.theaccessgroup.com/en/articles/13116721-guestline-rezlynx-overbooking-pms-and-crs-logs.md): You can monitor and track all changes made to overbooking configuration settings through the comprehensive logging system in a few simple steps.
- [Guestline Rezlynx: Overbooking - PMS and CRS Configuration](https://help-guestline.theaccessgroup.com/en/articles/13116718-guestline-rezlynx-overbooking-pms-and-crs-configuration.md): You can activate and configure the new overbooking feature within your Property Management System \(PMS\) and Central Reservation System \(CRS\) in few simple steps.
- [Guestline Rezlynx: Create a Company profile](https://help-guestline.theaccessgroup.com/en/articles/13116695-guestline-rezlynx-create-a-company-profile.md): You can create a company profile via Profiles within Rezlynx, in a few simple steps.
- [Guestline Rezlynx: Create a People profile](https://help-guestline.theaccessgroup.com/en/articles/13116561-guestline-rezlynx-create-a-people-profile.md): You can create a people profile via Profiles within Rezlynx or during the creation of a reservation, in a few simple steps.
- [Guestline Rezlynx: Rezlynx profiles marketing preferences overview](https://help-guestline.theaccessgroup.com/en/articles/13116295-guestline-rezlynx-rezlynx-profiles-marketing-preferences-overview.md): This information article reviews the changes to Rezlynx Profiles which occurred on Monday 14th April 2024, and is now in place on all sites.
- [Guestline Rezlynx: Merge profiles](https://help-guestline.theaccessgroup.com/en/articles/13116539-guestline-rezlynx-merge-profiles.md): You can merge duplicated people profiles, in batches or individually, in a few simple steps.
- [Guestline Rezlynx: Add feedback to a People Profile](https://help-guestline.theaccessgroup.com/en/articles/13116702-guestline-rezlynx-add-feedback-to-a-people-profile.md): You can add feedback to a people profile in Guestline Rezlynx to record and track guest feedback and resolve any issues in few simple steps
- [Guestline Rezlynx: Mark profile as Service Denied](https://help-guestline.theaccessgroup.com/en/articles/13116563-guestline-rezlynx-mark-profile-as-service-denied.md): You can mark a guest profile as Service Denied, previously known as "black list", to show an on-screen warning to prevent or block a guest from booking with your team, in a few simply steps.
- [Guestline Rezlynx: Best Western - Enroll New Members](https://help-guestline.theaccessgroup.com/en/articles/13117247-guestline-rezlynx-best-western-enroll-new-members.md): The Best Western rewards scheme is mutually beneficial to both guests and hotel staff alike.
- [Guestline Rezlynx: GDPR - Automated Profile Deletion](https://help-guestline.theaccessgroup.com/en/articles/13116559-guestline-rezlynx-gdpr-automated-profile-deletion.md): You can configure the system to automatically delete profiles after a set period of time, in a few steps.
- [Guestline Rezlynx: Delete a People Profile](https://help-guestline.theaccessgroup.com/en/articles/13116704-guestline-rezlynx-delete-a-people-profile.md): You can delete a guest profile in Guestline Rezlynx by searching for the guest and confirming the deletion in few simple steps.
- [Guestline Rezlynx: European Accessibility Act \(EAA\) and email templates](https://help-guestline.theaccessgroup.com/en/articles/13116620-guestline-rezlynx-european-accessibility-act-eaa-and-email-templates.md): This document explains our commitment to European Accessibility Act \(EAA\) compliance across our digital products and offers guidance to support you...
- [Guestline Rezlynx: SMS Functionality overview](https://help-guestline.theaccessgroup.com/en/articles/13116570-guestline-rezlynx-sms-functionality-overview.md): This information article provides further details about the SMS functionality that can be enabled to allow text messages to be sent from within Rezlynx to your guests or any contact where a mobile ...
- [Guestline Rezlynx: Batch printing overview](https://help-guestline.theaccessgroup.com/en/articles/13116681-guestline-rezlynx-batch-printing-overview.md): You can view, print or send guest templates in bulk using the Batch Printing feature in a few simple steps.
- [Guestline Rezlynx: Email overview](https://help-guestline.theaccessgroup.com/en/articles/13116669-guestline-rezlynx-email-overview.md): You can send emails internally to other users' Guestline Rezlynx mailboxes as well as to external email addresses in a few simple steps.
- [Guestline Rezlynx: Outgoing correspondence overview](https://help-guestline.theaccessgroup.com/en/articles/13116685-guestline-rezlynx-outgoing-correspondence-overview.md): You can view SMS, fax and emails sent by the system using Templated Editor template the system, in few simple steps
- [Guestline Rezlynx: New email facility](https://help-guestline.theaccessgroup.com/en/articles/13116537-guestline-rezlynx-new-email-facility.md): A new email system is now available for room billing, invoice reprints, and confirmation emails, which can be set to send from the property's email address using this article.
- [Guestline Rezlynx: New email templates for reservation confirmations](https://help-guestline.theaccessgroup.com/en/articles/13116477-guestline-rezlynx-new-email-templates-for-reservation-confirmations.md): You can use this guide to activate, create and send templates using the new confirmation email feature.
- [Guestline Rezlynx: Create template emails in Template Editor](https://help-guestline.theaccessgroup.com/en/articles/13116572-guestline-rezlynx-create-template-emails-in-template-editor.md): You can create templates within Template Editor to send to guests for reservations and events, in a few simple steps.
- [Guestline Rezlynx: Template Editors' additional design features](https://help-guestline.theaccessgroup.com/en/articles/13116573-guestline-rezlynx-template-editors-additional-design-features.md): You can create templates within Template Editor with additional design features, in a few simple steps.
- [Guestline PMS: Configure template automation](https://help-guestline.theaccessgroup.com/en/articles/13116574-guestline-pms-configure-template-automation.md): Set up automated guest email communications with flexible scheduling so each message is sent at the right time to maximise engagement and reduce manual work.
- [Guestline Rezlynx: Email spoofing overview](https://help-guestline.theaccessgroup.com/en/articles/13116403-guestline-rezlynx-email-spoofing-overview.md): Who should read this support article? Anyone who has supplied an email address in ‘Show this ‘From’ address when templated emails are sent’ in the...
- [Guestline Rezlynx: Email Spoofing FAQ’s](https://help-guestline.theaccessgroup.com/en/articles/13116404-guestline-rezlynx-email-spoofing-faq-s.md): What is email spoofing/masking. The result is that an email appears to have been sent from a different domain.
- [Guestline Rezlynx: SPF records setup](https://help-guestline.theaccessgroup.com/en/articles/13116407-guestline-rezlynx-spf-records-setup.md): This article covers the basic configuration of SPF, the purpose of which is covered in the Email Spoofing Overview, please read that article before proceeding with the below.
- [Guestline Rezlynx: DKIM records setup](https://help-guestline.theaccessgroup.com/en/articles/13116405-guestline-rezlynx-dkim-records-setup.md): This article covers the DKIM configuration, the purpose of which is covered in the Email Spoofing Overview, please read that article before...
- [Guestline Rezlynx: Belgium BTW/VAT Changes \(2026\)](https://help-guestline.theaccessgroup.com/en/articles/13890288-guestline-rezlynx-belgium-btw-vat-changes-2026.md): From 1 March 2026, the VAT rate on hotel stays and furnished accommodation in Belgium increases from 6 % to 12 %. This applies to hotels, B&Bs, holiday homes and camping pitches in Belgium.

### Standard C&B

- [Guestline PMS: Get started with Standard C&B bookings](https://help-guestline.theaccessgroup.com/en/articles/15992168-guestline-pms-get-started-with-standard-c-b-bookings.md): Steps to log in, navigate Guestline PMS, and use Standard Conference and Banqueting \(C&B\) to manage functions, rate plans, and function types.
- [Guestline PMS: Standard C&B overview](https://help-guestline.theaccessgroup.com/en/articles/13116515-guestline-pms-standard-c-b-overview.md): Manage conference and banqueting bookings in Guestline PMS Standard C&B, from creating functions and rate plans to handling deposits, layouts and reporting.
- [Guestline Rezlynx: Standard C&B - Function Diary overview](https://help-guestline.theaccessgroup.com/en/articles/13116535-guestline-rezlynx-standard-c-b-function-diary-overview.md): You can view all of your event bookings within the Standard C&B diary and more, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Search for a function](https://help-guestline.theaccessgroup.com/en/articles/13116531-guestline-rezlynx-standard-c-b-search-for-a-function.md): You can search for a Standard C&B function in the past, present or future, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Create a function](https://help-guestline.theaccessgroup.com/en/articles/13116536-guestline-rezlynx-standard-c-b-create-a-function.md): You can create a Standard C&B function reservation or booking via the Diary or via Search/Create/Edit.
- [Guestline Rezlynx: Standard C&B - Retain or Refund a deposit](https://help-guestline.theaccessgroup.com/en/articles/13116528-guestline-rezlynx-standard-c-b-retain-or-refund-a-deposit.md): Within Standard Conference & Banqueting \(C&B\), you can retain or refund a deposit on a function.
- [Guestline Rezlynx: Standard C&B - Cancel a function](https://help-guestline.theaccessgroup.com/en/articles/13116525-guestline-rezlynx-standard-c-b-cancel-a-function.md): You can cancel a Standard C&B function via Search/Create/Edit, via the Standard C&B function Diary or from within the function, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - View or Print Function Sheets](https://help-guestline.theaccessgroup.com/en/articles/13116533-guestline-rezlynx-standard-c-b-view-or-print-function-sheets.md): You can view and print function sheets to help in-house teams with Standard C&B Functions, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Automate function booking notes](https://help-guestline.theaccessgroup.com/en/articles/13116522-guestline-rezlynx-standard-c-b-automate-function-booking-notes.md): You can automate function bookings notes within Standard C&B when choosing a Function Type, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Create new function room](https://help-guestline.theaccessgroup.com/en/articles/13116529-guestline-rezlynx-standard-c-b-create-new-function-room.md): You can create a new function room within Standard C&B, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Create Function Types](https://help-guestline.theaccessgroup.com/en/articles/13116517-guestline-rezlynx-standard-c-b-create-function-types.md): You can create function types, which is selected when creating a Standard C&B function, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Create Function Layouts](https://help-guestline.theaccessgroup.com/en/articles/13116520-guestline-rezlynx-standard-c-b-create-function-layouts.md): You can create function layouts, which is selected when creating a Standard C&B function, in a few simple steps.
- [Guestline Rezlynx: Standard C&B - Create a rate plan](https://help-guestline.theaccessgroup.com/en/articles/13116513-guestline-rezlynx-standard-c-b-create-a-rate-plan.md): You can create Standard C&B rate plans in a few easy steps.
- [Guestline Rezlynx: Standard C&B - Vouchers](https://help-guestline.theaccessgroup.com/en/articles/13116691-guestline-rezlynx-standard-c-b-vouchers.md): You can record gift voucher sales through your Standard Conference and Banqueting Module in a few simple steps.
- [Guestline Rezlynx: Use Invoice Management to manage post-function room billing](https://help-guestline.theaccessgroup.com/en/articles/14688257-guestline-rezlynx-use-invoice-management-to-manage-post-function-room-billing.md): You can manage and amend function invoices after checkout in a few simple steps.

### Advanced C&B

- [Guestline Advanced C&B: Get started with advanced event bookings](https://help-guestline.theaccessgroup.com/en/articles/15992292-guestline-advanced-c-b-get-started-with-advanced-event-bookings.md): Use Advanced C&B to coordinate multi-function events, delegate and ticketed bookings, event revenue and operational planning from a single event record.
- [Guestline Advanced C&B: Event Diary overview](https://help-guestline.theaccessgroup.com/en/articles/12382504-guestline-advanced-c-b-event-diary-overview.md): You can use the Event Diary to see event bookings over days, weeks, and months in a few simple steps.
- [Guestline Advanced C&B: Create a diary custom order](https://help-guestline.theaccessgroup.com/en/articles/12382405-guestline-advanced-c-b-create-a-diary-custom-order.md): You can create a diary custom order, to allow each user to have a custom view of the diary, in a few easy steps.
- [Guestline Advanced C&B: Check In an event](https://help-guestline.theaccessgroup.com/en/articles/12382472-guestline-advanced-c-b-check-in-an-event.md): You can check in an event, this needs to be done for the revenue to be raised, in a few simple steps.
- [Guestline Advanced C&B: Correct a function that was not checked in](https://help-guestline.theaccessgroup.com/en/articles/12385705-guestline-advanced-c-b-correct-a-function-that-was-not-checked-in.md): You can correct a function that was not checked in, in a few simple steps.
- [Guestline Advanced C&B: Check Out an event](https://help-guestline.theaccessgroup.com/en/articles/12382473-guestline-advanced-c-b-check-out-an-event.md): You can check out an event, if all Functions show a zero balance or are going to a sales ledger, in a few simple steps.
- [Guestline Advanced C&B: Close off an event room](https://help-guestline.theaccessgroup.com/en/articles/12382502-guestline-advanced-c-b-close-off-an-event-room.md): You can close off an Advanced C&B event room for a specific time or over specific dates to prevent its sale, and edit it as required, in a few simple steps.
- [Guestline Advanced C&B: Advanced C&B ini settings overview](https://help-guestline.theaccessgroup.com/en/articles/12382430-guestline-advanced-c-b-advanced-c-b-ini-settings-overview.md): Modify system defaults for bedrooms, diary views, analysis codes, deposit automation, and event sheet configurations
- [Guestline Advanced C&B: Create function types](https://help-guestline.theaccessgroup.com/en/articles/12382418-guestline-advanced-c-b-create-function-types.md): You can create Function types, which are used for all events within the system, in a few easy steps.
- [Guestline Advanced C&B: Create event types & create deposit due rules](https://help-guestline.theaccessgroup.com/en/articles/12382414-guestline-advanced-c-b-create-event-types-create-deposit-due-rules.md): You can create event types, and add deposit-due rules, in a few easy steps.
- [Guestline Advanced C&B: Create layouts](https://help-guestline.theaccessgroup.com/en/articles/12382422-guestline-advanced-c-b-create-layouts.md): You can create Advanced C&B room layouts, in a few easy steps
- [Guestline Advanced C&B: Create location types](https://help-guestline.theaccessgroup.com/en/articles/12382421-guestline-advanced-c-b-create-location-types.md): You can create location types within Advanced C&B in a few easy steps.
- [Guestline Advanced C&B: Create an Advanced C&B room](https://help-guestline.theaccessgroup.com/en/articles/12382408-guestline-advanced-c-b-create-an-advanced-c-b-room.md): You can create Advanced C&B rooms in a few steps.
- [Guestline Advanced C&B: Create Advanced C&B rate plans](https://help-guestline.theaccessgroup.com/en/articles/12382431-guestline-advanced-c-b-create-advanced-c-b-rate-plans.md): Build pricing packages with breakdowns, restrictions, and market segments for diary bookings and event creation
- [Guestline Advanced C&B: Edit Advanced C&B status codes](https://help-guestline.theaccessgroup.com/en/articles/12382428-guestline-advanced-c-b-edit-advanced-c-b-status-codes.md): You can edit advanced c&b status codes in a few easy steps.
- [Guestline Advanced C&B: Create Advanced C&B cancellation reasons and lost to types](https://help-guestline.theaccessgroup.com/en/articles/12382410-guestline-advanced-c-b-create-advanced-c-b-cancellation-reasons-and-lost-to-types.md): You can create Advanced C&B Cancellation and lost to reasons in a few easy steps.
- [Guestline Advanced C&B: Edit Advanced C&B mandatory fields](https://help-guestline.theaccessgroup.com/en/articles/12382427-guestline-advanced-c-b-edit-advanced-c-b-mandatory-fields.md): Control which fields users must complete to save events, functions, or bedroom reservations with red star indicators
- [Guestline Advanced C&B: Create an Advanced C&B attributes](https://help-guestline.theaccessgroup.com/en/articles/12382409-guestline-advanced-c-b-create-an-advanced-c-b-attributes.md): You can customise your Advanced C&B system using attributes in a few simple steps.
- [Guestline Advanced C&B: Create Advanced C&B quick notes](https://help-guestline.theaccessgroup.com/en/articles/12382426-guestline-advanced-c-b-create-advanced-c-b-quick-notes.md): You can create quick notes to add to events and functions in a few easy steps.
- [Guestline Advanced C&B: Create function templates](https://help-guestline.theaccessgroup.com/en/articles/12382417-guestline-advanced-c-b-create-function-templates.md): You can create function templates in a few easy steps.
- [Guestline Advanced C&B: Add internal addresses](https://help-guestline.theaccessgroup.com/en/articles/12382420-guestline-advanced-c-b-add-internal-addresses.md): You can send emails internally, including Advanced C&B function sheets and confirmation letters, using internal email addresses which can be added to the system in a few simple steps.
- [Guestline Advanced C&B: Create a checklist](https://help-guestline.theaccessgroup.com/en/articles/12382403-guestline-advanced-c-b-create-a-checklist.md): You can create event checklists, to assign and keep track of jobs that need or have been completed, in a few easy steps.
- [Guestline Advanced C&B: Event Checklist overview](https://help-guestline.theaccessgroup.com/en/articles/12382503-guestline-advanced-c-b-event-checklist-overview.md): Track event tasks and deadlines with filterable checklists showing pending items, assignments, and completion status
- [Guestline Advanced C&B: Create document groups](https://help-guestline.theaccessgroup.com/en/articles/12382412-guestline-advanced-c-b-create-document-groups.md): You can create document groups, to help organise documents attached to your event, in a few easy steps.
- [Guestline Advanced C&B: Create misc. resources](https://help-guestline.theaccessgroup.com/en/articles/12382425-guestline-advanced-c-b-create-misc-resources.md): You can create miscellaneous resources, which are non-food or beverage items that need to be charged or added to the notes on an event or function, in a few easy steps.
- [Guestline Advanced C&B: Create an F&B menu item](https://help-guestline.theaccessgroup.com/en/articles/12382407-guestline-advanced-c-b-create-an-f-b-menu-item.md): You can add Food & Beverage \(F&B\) items into the system, to add to events or used to create F&B menus, in a few easy steps.
- [Guestline Advanced C&B: Create F&B menus](https://help-guestline.theaccessgroup.com/en/articles/12382415-guestline-advanced-c-b-create-f-b-menus.md): You can create Food & Beverage Menus in a few easy steps.
- [Guestline Advanced C&B: Create departments](https://help-guestline.theaccessgroup.com/en/articles/12382411-guestline-advanced-c-b-create-departments.md): You can create departments in a few easy steps.
- [Guestline Advanced C&B: Find an event Enquiry](https://help-guestline.theaccessgroup.com/en/articles/12382470-guestline-advanced-c-b-find-an-event-enquiry.md): You can find an enquiry via the Event Diary or via Search/Create Enquiry, in a few simple steps.
- [Guestline Advanced C&B: Create an enquiry](https://help-guestline.theaccessgroup.com/en/articles/12382448-guestline-advanced-c-b-create-an-enquiry.md): You can create an event enquiry, which can later be converted into an event or cancelled, in a few simple steps.
- [Guestline Advanced C&B: Convert, Close or Reinstate an event Enquiry](https://help-guestline.theaccessgroup.com/en/articles/12382471-guestline-advanced-c-b-convert-close-or-reinstate-an-event-enquiry.md): You can convert or close or reinstate a close event Enquiry, in a few simple steps.
- [Guestline Advanced C&B: Create an enquiry close code](https://help-guestline.theaccessgroup.com/en/articles/12382413-guestline-advanced-c-b-create-an-enquiry-close-code.md): You can create event enquiry close codes in a few easy steps.
- [Guestline Advanced C&B: Find a Waitlist event](https://help-guestline.theaccessgroup.com/en/articles/12382479-guestline-advanced-c-b-find-a-waitlist-event.md): Locate waitlisted bookings through diary clock symbols, waitlist menu, or search filters to manage pending reservations
- [Guestline Advanced C&B: Create a Waitlist event](https://help-guestline.theaccessgroup.com/en/articles/12382474-guestline-advanced-c-b-create-a-waitlist-event.md): You can create a Waitlist booking for an event in a few simple steps, allowing you to see other events waiting in case of a cancellation.
- [Guestline Advanced C&B: Convert a Waitlist event](https://help-guestline.theaccessgroup.com/en/articles/12382477-guestline-advanced-c-b-convert-a-waitlist-event.md): Change waitlist bookings to confirmed status when space becomes available by updating event status and saving changes
- [Guestline Advanced C&B: Search for an event](https://help-guestline.theaccessgroup.com/en/articles/12382458-guestline-advanced-c-b-search-for-an-event.md): You can search for events, as well as exporting an event report, from Search/Create event in a few simple steps.
- [Guestline Advanced C&B: Create an event](https://help-guestline.theaccessgroup.com/en/articles/12382449-guestline-advanced-c-b-create-an-event.md): You can create an event, via the event diary or via search/create event, in a few simple steps. We also explore some of the common errors seen when creating events.
- [Guestline Advanced C&B: Copy an event](https://help-guestline.theaccessgroup.com/en/articles/12382446-guestline-advanced-c-b-copy-an-event.md): Duplicate events for recurring bookings with options for one-time, weekly, monthly, or annual copying intervals
- [Guestline Advanced C&B: Link bedrooms to an event](https://help-guestline.theaccessgroup.com/en/articles/12382467-guestline-advanced-c-b-link-bedrooms-to-an-event.md): You can link bedrooms to your Event that have already been created, or create a new bedroom booking to be added to the Event, in a few easy steps.
- [Guestline Advanced C&B: Reinstate a cancelled event](https://help-guestline.theaccessgroup.com/en/articles/12382445-guestline-advanced-c-b-reinstate-a-cancelled-event.md): Restore cancelled events to active status for current or future dates with reinstatement reason tracking
- [Guestline Advanced C&B: Add a Master to an Event](https://help-guestline.theaccessgroup.com/en/articles/12382469-guestline-advanced-c-b-add-a-master-to-an-event.md): You can add a master to an Advanced C&B event to route the charges to a master account, rather than to the event room billing, bedroom or NRA.
- [Guestline Advanced C&B: Add charge routing to an event](https://help-guestline.theaccessgroup.com/en/articles/12382463-guestline-advanced-c-b-add-charge-routing-to-an-event.md): Charge Routing automatically redirects posted charges to a specified destination, in a few simple steps.
- [Guestline Advanced C&B: Add misc resources to an event](https://help-guestline.theaccessgroup.com/en/articles/12382466-guestline-advanced-c-b-add-misc-resources-to-an-event.md): You can add miscellaneous resources, which are non-food or beverage items that need to be charged or added to the notes, to an event or function in a few easy steps.
- [Guestline Advanced C&B: Add F&B menus to an event](https://help-guestline.theaccessgroup.com/en/articles/12382464-guestline-advanced-c-b-add-f-b-menus-to-an-event.md): You can add Food & Beverage \(F&B\) menus to an event, in a few easy steps.
- [Guestline Advanced C&B: Upload documents to an event](https://help-guestline.theaccessgroup.com/en/articles/12382444-guestline-advanced-c-b-upload-documents-to-an-event.md): Attach contracts, insurance documents, and other files under 100KB to events for centralized access and documentation
- [Guestline Advanced C&B: Event Notes](https://help-guestline.theaccessgroup.com/en/articles/12382492-guestline-advanced-c-b-event-notes.md): You can effectively manage the notes sections within an event with this information article.
- [Guestline Advanced C&B: Create To Do's on an Event](https://help-guestline.theaccessgroup.com/en/articles/12382485-guestline-advanced-c-b-create-to-do-s-on-an-event.md): You can create a pop up To Do's reminder on an Event, in a few simple steps.
- [Guestline Advanced C&B: Event Sheets](https://help-guestline.theaccessgroup.com/en/articles/12382481-guestline-advanced-c-b-event-sheets.md): You can print event sheets, or email event sheets internally or externally, in a few simple steps.
- [Guestline Advanced C&B: Edit the number of delegates on an event](https://help-guestline.theaccessgroup.com/en/articles/12382442-guestline-advanced-c-b-edit-the-number-of-delegates-on-an-event.md): Update total attendee numbers across events with options to cascade changes to functions and F&B menus automatically
- [Guestline Advanced C&B: Edit the date of an event](https://help-guestline.theaccessgroup.com/en/articles/12382439-guestline-advanced-c-b-edit-the-date-of-an-event.md): You can edit the date of an event in a few simple steps.
- [Guestline Advanced C&B: Cancel an event](https://help-guestline.theaccessgroup.com/en/articles/12382437-guestline-advanced-c-b-cancel-an-event.md): You can cancel an event via the Events Diary, via Search/Create Event or within the event itself - the options are presented in this article.
- [Guestline Advanced C&B: Search for a delegate using delegate search](https://help-guestline.theaccessgroup.com/en/articles/12382510-guestline-advanced-c-b-search-for-a-delegate-using-delegate-search.md): Find delegate bookings using name, event, table size, or room filters to locate specific guest reservations quickly
- [Guestline Advanced C&B: Create a delegate or ticketed event](https://help-guestline.theaccessgroup.com/en/articles/12382451-guestline-advanced-c-b-create-a-delegate-or-ticketed-event.md): Delegate or ticketed events enables the organiser to sell tickets for the event and book ticket holders onto specific tables, in a few steps.
- [Guestline Advanced C&B: Add delegates to a ticketed event](https://help-guestline.theaccessgroup.com/en/articles/12382438-guestline-advanced-c-b-add-delegates-to-a-ticketed-event.md): You can add delegates to a ticketed event \(which has already been created with delegate-specific menus attached for pricing\), in a few simple steps.
- [Guestline Advanced C&B: Edit the numbers on individual delegate bookings](https://help-guestline.theaccessgroup.com/en/articles/12382440-guestline-advanced-c-b-edit-the-numbers-on-individual-delegate-bookings.md): Adjust guest counts for specific tables in ticketed events and update corresponding menu quantities accordingly
- [Guestline Advanced C&B: Refund or Retain a deposit on a delegate booking](https://help-guestline.theaccessgroup.com/en/articles/12382456-guestline-advanced-c-b-refund-or-retain-a-deposit-on-a-delegate-booking.md): You can refund or retain a deposit on a delegate booking, in a few simple steps.
- [Guestline Advanced C&B: Cancel a delegate on a ticketed event](https://help-guestline.theaccessgroup.com/en/articles/12382441-guestline-advanced-c-b-cancel-a-delegate-on-a-ticketed-event.md): Remove individual ticket holders from events while managing refunds or deposit retention through the delegate options menu
- [Guestline Advanced C&B: Search for a function](https://help-guestline.theaccessgroup.com/en/articles/12382490-guestline-advanced-c-b-search-for-a-function.md): You can search for a function via Search/Create function, in a few simple steps.
- [Guestline Advanced C&B: Copy a function within an event](https://help-guestline.theaccessgroup.com/en/articles/12382447-guestline-advanced-c-b-copy-a-function-within-an-event.md): Replicate individual functions within events for same-day or consecutive-day duplication with all settings preserved
- [Guestline Advanced C&B: Reinstate a function within an event](https://help-guestline.theaccessgroup.com/en/articles/12382489-guestline-advanced-c-b-reinstate-a-function-within-an-event.md): Restore cancelled functions to active status by changing the function status through the show lost/cancelled option
- [Guestline Advanced C&B: Cancel a function within an event](https://help-guestline.theaccessgroup.com/en/articles/12382486-guestline-advanced-c-b-cancel-a-function-within-an-event.md): You can cancel a function within an event, in a few simple steps.
- [Guestline Advanced C&B: Find an event invoice](https://help-guestline.theaccessgroup.com/en/articles/12385706-guestline-advanced-c-b-find-an-event-invoice.md): You can find a copy of an Event invoice in a few easy steps.
- [Guestline Advanced C&B: Event Billing](https://help-guestline.theaccessgroup.com/en/articles/12385709-guestline-advanced-c-b-event-billing.md): Access and manage event charges, payments, and invoice generation after function check-in through the billing interface
- [Guestline Advanced C&B: Delegate event billing](https://help-guestline.theaccessgroup.com/en/articles/12385708-guestline-advanced-c-b-delegate-event-billing.md): Manage individual guest folios after check-in with payments, charges, transfers, and balance reconciliation for checkout
- [Guestline Advanced C&B: Add a deposit to an Event](https://help-guestline.theaccessgroup.com/en/articles/12382507-guestline-advanced-c-b-add-a-deposit-to-an-event.md): You can add a deposit to an Event, in a few simple steps.
- [Guestline Advanced C&B: Retain a deposit on an Event](https://help-guestline.theaccessgroup.com/en/articles/12382506-guestline-advanced-c-b-retain-a-deposit-on-an-event.md): You can retain a deposit on an event, in a few simple steps.
- [Guestline Advanced C&B: Refund a deposit on an Event](https://help-guestline.theaccessgroup.com/en/articles/12382505-guestline-advanced-c-b-refund-a-deposit-on-an-event.md): You can refund a deposit on an event in a few simple steps.
- [Guestline Advanced C&B: Configure and use gift vouchers](https://help-guestline.theaccessgroup.com/en/articles/12382509-guestline-advanced-c-b-configure-and-use-gift-vouchers.md): Gift Voucher sales can be recorded through your Advanced Conference and Banqueting Module in a few simple steps.
- [Guestline Advanced C&B: Use Invoice Management to manage post-event billing](https://help-guestline.theaccessgroup.com/en/articles/14687707-guestline-advanced-c-b-use-invoice-management-to-manage-post-event-billing.md): You can manage and amend event invoices after checkout in a few simple steps.
- [Guestline Advanced C&B: Configuration reports overview](https://help-guestline.theaccessgroup.com/en/articles/12382497-guestline-advanced-c-b-configuration-reports-overview.md): This information provides an overview of the Advanced C&B Configuration Reports, as well as linking to the other Advanced C&B report types.
- [Guestline Advanced C&B: Function reports overview](https://help-guestline.theaccessgroup.com/en/articles/12382499-guestline-advanced-c-b-function-reports-overview.md): This information provides an overview of the Advanced C&B Function Reports, as well as linking to the other Advanced C&B report types.
- [Guestline Advanced C&B: Event reports overview](https://help-guestline.theaccessgroup.com/en/articles/12382495-guestline-advanced-c-b-event-reports-overview.md): This information provides an overview of the Advanced C&B Event Reports, as well as linking to the other Advanced C&B report types.
- [Guestline Advanced C&B: Logs](https://help-guestline.theaccessgroup.com/en/articles/12382496-guestline-advanced-c-b-logs.md): Within Advanced C&B you can use Logs to show changes that have taken place on an event either completed on the event, the function, or all changes completed by specific users.
- [Guestline Advanced C&B: User Logs](https://help-guestline.theaccessgroup.com/en/articles/12385717-guestline-advanced-c-b-user-logs.md): You can use this report to view actions performed by specific users, in a few simple steps.
- [Guestline Advanced C&B: Enquiries Logs](https://help-guestline.theaccessgroup.com/en/articles/12385714-guestline-advanced-c-b-enquiries-logs.md): You can use this report to view activity on Advanced C&B event enquiries, in a few simple steps.
- [Guestline Advanced C&B: Event Logs](https://help-guestline.theaccessgroup.com/en/articles/12385716-guestline-advanced-c-b-event-logs.md): You can use this report to view activity on Advanced C&B events, in a few simple steps.

### Trust Payments

- [Trust Payments: Merchant Initiated Transactions \(MITs\)](https://help-guestline.theaccessgroup.com/en/articles/13629805-trust-payments-merchant-initiated-transactions-mits.md): This information articles provide further details on the Merchant Initiated Transactions \(MITs\) used when processing payments via the Payment Gateway.
- [Trust Payments: MyST virtual terminal](https://help-guestline.theaccessgroup.com/en/articles/13630142-trust-payments-myst-virtual-terminal.md): You can use the MyST virtual terminal to process payments for customers who cannot pay online or using the PED on site, in a few simple steps.
- [Trust Payments: End of Shift Balancing in Rezlynx with Trust Payments](https://help-guestline.theaccessgroup.com/en/articles/13630234-trust-payments-end-of-shift-balancing-in-rezlynx-with-trust-payments.md): You can complete an end of shift balancing in Rezlynx using Trust Payments reporting, in a few steps.
- [Trust Payments: Pay by Link](https://help-guestline.theaccessgroup.com/en/articles/13630478-trust-payments-pay-by-link.md): Trust Payments Pay by Link option allows a link to be generated that can be sent out to a client/guest for payment.
- [Trust Payments: Migration to new Trust Payments Portal](https://help-guestline.theaccessgroup.com/en/articles/13631073-trust-payments-migration-to-new-trust-payments-portal.md): This article provides further information on migrating to the new Trust Payments Portal.

### GuestPay with Trust Payments

- [Guestline GuestPay: New Help Centre](https://help-guestline.theaccessgroup.com/en/articles/13346046-guestline-guestpay-new-help-centre.md): You can access improved support and guidance through the Guestline GuestPay Help Centre in a few simple steps.
- [Guestline GuestPay: Migration to new Trust Payments Portal](https://help-guestline.theaccessgroup.com/en/articles/13531513-guestline-guestpay-migration-to-new-trust-payments-portal.md): This article provides further information on migrating to the new Trust Payments Portal.
- [Guestline GuestPay: Scheduled Payment setup for PMS](https://help-guestline.theaccessgroup.com/en/articles/15343662-guestline-guestpay-scheduled-payment-setup-for-pms.md): Scheduled Payments allow GuestPay customers to automate pre-arrival payment collection for bedroom bookings directly within the PMS. This feature improves cash flow, reduces no-shows, and streamlin...
- [Guestline Guestpay: New Portal - Log in and password resets](https://help-guestline.theaccessgroup.com/en/articles/13544506-guestline-guestpay-new-portal-log-in-and-password-resets.md): Learn how to log in, reset a forgotten password, and change your current password for the new Trust Portal.
- [Guestline GuestPay: MyST and OmniPay password frequently asked questions \(FAQs\)](https://help-guestline.theaccessgroup.com/en/articles/13003255-guestline-guestpay-myst-and-omnipay-password-frequently-asked-questions-faqs.md): This article addresses some of the frequently asked questions about MYST and OmniPay passwords.
- [Guestline GuestPay: MyST two-factor authentication frequently asked questions \(FAQs\)](https://help-guestline.theaccessgroup.com/en/articles/13011475-guestline-guestpay-myst-two-factor-authentication-frequently-asked-questions-faqs.md): This information article looks at the frequently asked questions from users setting up two factor authentication for access to MyST or Trust Payments.
- [Guestline GuestPay: OmniPay log in and authentication](https://help-guestline.theaccessgroup.com/en/articles/13335013-guestline-guestpay-omnipay-log-in-and-authentication.md): You can access OmniPay, the banking platform used in conjunction with GuestPay Payment Gateway, in a few simple steps.
- [Guestline GuestPay: PED Best practice guide for network setup](https://help-guestline.theaccessgroup.com/en/articles/13042824-guestline-guestpay-ped-best-practice-guide-for-network-setup.md): This best practice guide is designed to assist network providers and IT teams with setting up a network that reduces connectivity issues for Tru-link integrated PEDs.
- [Guestline GuestPay: PED set up for the first time](https://help-guestline.theaccessgroup.com/en/articles/13044691-guestline-guestpay-ped-set-up-for-the-first-time.md): This information guide helps you with setting up your PEDs on site for the first time.
- [Guestline GuestPay: PED basic user operations](https://help-guestline.theaccessgroup.com/en/articles/13044618-guestline-guestpay-ped-basic-user-operations.md): This information article provides further details on PED basic operations.
- [Guestline GuestPay: PED status bar and main screen overview](https://help-guestline.theaccessgroup.com/en/articles/13011718-guestline-guestpay-ped-status-bar-and-main-screen-overview.md): This information article provides further details on the PED status bar and main screen.
- [Guestline GuestPay: PED software update](https://help-guestline.theaccessgroup.com/en/articles/13043559-guestline-guestpay-ped-software-update.md): You can manually update the software on a PED, in a few easy steps.
- [Guestline GuestPay: Unpair PED](https://help-guestline.theaccessgroup.com/en/articles/13108309-guestline-guestpay-unpair-ped.md): You can revert a previously paired terminal to standalone mode, in a few simple steps.
- [Guestline GuestPay: Pair PED](https://help-guestline.theaccessgroup.com/en/articles/13107996-guestline-guestpay-pair-ped.md): You can pair your PED to change it from a standalone mode to Tru-Link integrated mode for use within the system, in a few simple steps.
- [Guestline GuestPay: PED complete a payment transaction](https://help-guestline.theaccessgroup.com/en/articles/13045258-guestline-guestpay-ped-complete-a-payment-transaction.md): You can process a payment from the PED main screen in a few simple steps.
- [Guestline GuestPay: PED cancel last transaction](https://help-guestline.theaccessgroup.com/en/articles/13043308-guestline-guestpay-ped-cancel-last-transaction.md): You can cancel a POS transaction, in a few easy steps.
- [Guestline GuestPay: PED complete a refund](https://help-guestline.theaccessgroup.com/en/articles/13045227-guestline-guestpay-ped-complete-a-refund.md): You can complete a refund on the PED in the a few easy steps.
- [Guestline GuestPay: PED enable tip or gratuity function](https://help-guestline.theaccessgroup.com/en/articles/13043131-guestline-guestpay-ped-enable-tip-or-gratuity-function.md): You can enable or disable the tip/gratuity function, in a few easy steps.
- [Guestline GuestPay: PED replace printer paper roll](https://help-guestline.theaccessgroup.com/en/articles/13045206-guestline-guestpay-ped-replace-printer-paper-roll.md): You can reply the printer paper roll within the PED in a few simple steps.
- [Guestline GuestPay: Activate Tru-link integrated PED for the first time](https://help-guestline.theaccessgroup.com/en/articles/13013721-guestline-guestpay-activate-tru-link-integrated-ped-for-the-first-time.md): This article is only to be used in conjunction with your Tru-link activation email from the GuestPay Team.
- [Guestline GuestPay: Tru-link integrated PED - Add an additional terminal](https://help-guestline.theaccessgroup.com/en/articles/13335322-guestline-guestpay-tru-link-integrated-ped-add-an-additional-terminal.md): This article will help you to raise a ticket to add an additional terminal to your system.
- [Guestline GuestPay: Tru-link integrated PED - Take payments within EPoS](https://help-guestline.theaccessgroup.com/en/articles/13044603-guestline-guestpay-tru-link-integrated-ped-take-payments-within-epos.md): You can process payments via Tru-link integrated PEDs within Guestline EPoS, in a few simple steps.
- [Guestline GuestPay: Tru-link integrated PED - Take payments and refund within Rezlynx and standard C&B](https://help-guestline.theaccessgroup.com/en/articles/13041843-guestline-guestpay-tru-link-integrated-ped-take-payments-and-refund-within-rezlynx-and-standard-c-b.md): You can process payments and refunds via Tru-link integrated PEDs within Rezlynx, in a few simple steps.
- [Guestline GuestPay: Tru-link integrated PED - Take payments and refund within Advanced C&B](https://help-guestline.theaccessgroup.com/en/articles/13014871-guestline-guestpay-tru-link-integrated-ped-take-payments-and-refund-within-advanced-c-b.md): You can process payments and refunds via Tru-link integrated PEDs within Advanced Conference and Banqueting\(C&B\) events and delegates, in a few simple steps.
- [Guestline GuestPay: Enable or disable customer PED receipts](https://help-guestline.theaccessgroup.com/en/articles/13336607-guestline-guestpay-enable-or-disable-customer-ped-receipts.md): You can enable or disable customer PED receipts, in a few simple steps helping you to cut paper usage.
- [Guestline GuestPay: Tru-link integrated PED pairing and troubleshooting](https://help-guestline.theaccessgroup.com/en/articles/13012729-guestline-guestpay-tru-link-integrated-ped-pairing-and-troubleshooting.md): You can troubleshoot some GuestPay Tru-Link PED pairing issues, using the steps below.
- [Guestline GuestPay: PED network troubleshooting](https://help-guestline.theaccessgroup.com/en/articles/13011812-guestline-guestpay-ped-network-troubleshooting.md): You can troubleshoot some GuestPay PED connectivity issues, using the steps below.
- [Guestline GuestPay: Find PED Terminal ID \(TID\) and Serial Number \(S/N\)](https://help-guestline.theaccessgroup.com/en/articles/13011786-guestline-guestpay-find-ped-terminal-id-tid-and-serial-number-s-n.md): You can find the PEDs Terminal ID \(TID\) and terminal Serial Number \(S/N\), in a few simple steps.
- [Guestline GuestPay: PED printing issues](https://help-guestline.theaccessgroup.com/en/articles/13107190-guestline-guestpay-ped-printing-issues.md): Troubleshooting to help if the PED is not printing as expected.
- [Guestline GuestPay: PED change the manager's password](https://help-guestline.theaccessgroup.com/en/articles/13043439-guestline-guestpay-ped-change-the-manager-s-password.md): You can change the Manager Password on the PED, in a few easy steps.
- [Guestline GuestPay: GuestPay Hub overview](https://help-guestline.theaccessgroup.com/en/articles/13003042-guestline-guestpay-guestpay-hub-overview.md): This information article provides further details to GuestPay customers on a hub designed specifically for them within Rezlynx.
- [Guestline GuestPay: GuestPay frequently asked questions \(FAQs\)](https://help-guestline.theaccessgroup.com/en/articles/13045276-guestline-guestpay-guestpay-frequently-asked-questions-faqs.md): This information article looks at the frequently asked questions from users regarding GuestPay.
- [Guestline GuestPay: Transaction frequently asked questions \(FAQs\)](https://help-guestline.theaccessgroup.com/en/articles/13011556-guestline-guestpay-transaction-frequently-asked-questions-faqs.md): This information article addresses some of the frequently asked questions regarding GuestPay transactions.
- [Guestline GuestPay: MyST suspended transactions](https://help-guestline.theaccessgroup.com/en/articles/13011606-guestline-guestpay-myst-suspended-transactions.md): You can find and update suspended transactions as required, as well as some common causes of suspended transactions, in a few simple steps.
- [Guestline GuestPay: MyST transaction codes and status messages](https://help-guestline.theaccessgroup.com/en/articles/13051686-guestline-guestpay-myst-transaction-codes-and-status-messages.md): This information articles covers some of the most common transaction codes and status messages seen with MyST.
- [Guestline GuestPay: PED payment balancing if not using X and Z reads](https://help-guestline.theaccessgroup.com/en/articles/13045394-guestline-guestpay-ped-payment-balancing-if-not-using-x-and-z-reads.md): You can use MYST reporting to balance the PED payments if not using X and Z reports.
- [Guestline GuestPay: American Express AMEX overview](https://help-guestline.theaccessgroup.com/en/articles/13011355-guestline-guestpay-american-express-amex-overview.md): This information article provides an overview of all the information you need to know when it comes to accepting American Express \(AMEX\) and subsequent reconciliation.
- [Guestline GuestPay: MyST virtual terminal](https://help-guestline.theaccessgroup.com/en/articles/13051645-guestline-guestpay-myst-virtual-terminal.md): You can use the MyST virtual terminal to process payments for customers who cannot pay online or using the PED on site, in a few simple steps.
- [Guestline GuestPay: Merchant Initiated Transactions \(MITs\)](https://help-guestline.theaccessgroup.com/en/articles/13335622-guestline-guestpay-merchant-initiated-transactions-mits.md): This information articles provide further details on the Merchant Initiated Transactions \(MITs\) used when processing payments via the Payment Gateway.
- [Guestline GuestPay: Virtual Card Automation for VCC & FAQs](https://help-guestline.theaccessgroup.com/en/articles/13113537-guestline-guestpay-virtual-card-automation-for-vcc-faqs.md): Virtual Credit Card payments can be processed from Booking .com and Expedia channels connection via Distribution Hub. This information article provides further information on this GuestPay feature.
- [Guestline GuestPay: Direct Currency Conversion \(DCC\) overview](https://help-guestline.theaccessgroup.com/en/articles/13045439-guestline-guestpay-direct-currency-conversion-dcc-overview.md): This information articles provides further information about Direct Currency Conversion \(DCC\) which can be activated on GuestPay terminals to enable guests to pay on the terminals in their own curr...
- [Guestline GuestPay: PED generate a manual Pre-auth with cardholder present](https://help-guestline.theaccessgroup.com/en/articles/13045484-guestline-guestpay-ped-generate-a-manual-pre-auth-with-cardholder-present.md): You can generate a manual pre-authorisation to reserve funds in advance of a future transaction, in a few simple steps.
- [Guestline GuestPay: PED generate a manual pre-auth when cardholder not present](https://help-guestline.theaccessgroup.com/en/articles/13619559-guestline-guestpay-ped-generate-a-manual-pre-auth-when-cardholder-not-present.md): You can generate a manual pre-authorisation without the cardholder present, in a few simple steps.
- [Guestline GuestPay: PED adjust an existing Pre-auth](https://help-guestline.theaccessgroup.com/en/articles/13114833-guestline-guestpay-ped-adjust-an-existing-pre-auth.md): You can adjust the value of an existing pre-auth, in a few simple steps.
- [Guestline GuestPay: PED complete a Pre-auth](https://help-guestline.theaccessgroup.com/en/articles/13045547-guestline-guestpay-ped-complete-a-pre-auth.md): You can complete a pre-auth manually with or without the cardholder present, in a few simple steps.
- [Guestline GuestPay: PED cancel a Pre-auth](https://help-guestline.theaccessgroup.com/en/articles/13335707-guestline-guestpay-ped-cancel-a-pre-auth.md): You can cancel or release a pre-auth manually with or without the original pre-auth receipt, in a few simple steps.
- [Guestline GuestPay: Paylink Overview report](https://help-guestline.theaccessgroup.com/en/articles/13044574-guestline-guestpay-paylink-overview-report.md): You can review all manual paylink transactions and their status, or AutoPaylinks once paid, within this report in a few easy steps.
- [Guestline GuestPay: Create and send a manual paylink](https://help-guestline.theaccessgroup.com/en/articles/13044294-guestline-guestpay-create-and-send-a-manual-paylink.md): You can create manual paylinks and send these to guests, in a few steps.
- [Guestline GuestPay: Create and send an Auto Paylink for bedrooms only](https://help-guestline.theaccessgroup.com/en/articles/13044514-guestline-guestpay-create-and-send-an-auto-paylink-for-bedrooms-only.md): You can create Auto Paylinks and send these to guests, in a few steps.
- [Guestline GuestPay: Paylink frequently asked questions \(FAQs\)](https://help-guestline.theaccessgroup.com/en/articles/13045332-guestline-guestpay-paylink-frequently-asked-questions-faqs.md): This information article looks at the frequently asked questions from users regarding Paylinks.
- [Guestline GuestPay: Payments reconciliation report \(FRR\)](https://help-guestline.theaccessgroup.com/en/articles/13043704-guestline-guestpay-payments-reconciliation-report-frr.md): You can review the daily deposits made into your bank account \(for each of the MIDs on site\) using the Payments Reconciliation Report, also referred to as the Funding Reconciliation Report \(FRR\). ...
- [Guestline GuestPay: OmniPay full reconciliation process](https://help-guestline.theaccessgroup.com/en/articles/13335137-guestline-guestpay-omnipay-full-reconciliation-process.md): This information article provides more information on reconciling payments funded to your bank account.
- [Guestline GuestPay: OmniPay -understanding your transactions and fees](https://help-guestline.theaccessgroup.com/en/articles/13335285-guestline-guestpay-omnipay-understanding-your-transactions-and-fees.md): This information article provides further details of the transaction headers you may see within OmniPay reporting.
- [Guestline GuestPay: OmniPay reconciling the invoice for card processing fees](https://help-guestline.theaccessgroup.com/en/articles/13335234-guestline-guestpay-omnipay-reconciling-the-invoice-for-card-processing-fees.md): This information article provides further details about gross settlement statements detailing fees that have been collected by direct debit.
- [Guestline GuestPay: Chargebacks](https://help-guestline.theaccessgroup.com/en/articles/13123276-guestline-guestpay-chargebacks.md): This information article provides further details about chargebacks including how to find chargeback information via OmniPay and the evidence to provide should you wish to challenge the chargeback.

### GuestPay with Adyen

- [GuestPay with Adyen: PED basic setup](https://help-guestline.theaccessgroup.com/en/articles/14153223-guestpay-with-adyen-ped-basic-setup.md): Learn how to set up your new Adyen payment terminal so you can begin processing payments quickly and securely.
- [GuestPay with Adyen: Connect PED to the internet](https://help-guestline.theaccessgroup.com/en/articles/14153029-guestpay-with-adyen-connect-ped-to-the-internet.md): You can connect and manage Wi‑Fi and cellular settings on your PED terminal in a few simple steps.
- [GuestPay with Adyen: PED software update](https://help-guestline.theaccessgroup.com/en/articles/14169834-guestpay-with-adyen-ped-software-update.md): Manually update the PED software, in a few simple steps.
- [GuestPay with Adyen: PED Terminal ID \(TID\) and Serial Number \(S/N\)](https://help-guestline.theaccessgroup.com/en/articles/14170320-guestpay-with-adyen-ped-terminal-id-tid-and-serial-number-s-n.md): Find the Terminal ID \(TID\), Serial Number \(S/N\) and other device information on a PED \(pin entry device\).
- [GuestPay with Adyen: Maintain battery performance](https://help-guestline.theaccessgroup.com/en/articles/14170670-guestpay-with-adyen-maintain-battery-performance.md): Use this guide to keep PED \(pin entry device\) batteries in good condition and to handle the USB‑C charging cable safely.
- [GuestPay with Adyen: PED replace and reorder printer paper roll](https://help-guestline.theaccessgroup.com/en/articles/14170533-guestpay-with-adyen-ped-replace-and-reorder-printer-paper-roll.md): Use this guide to replace the receipt paper roll on a PED \(pin entry device\) and purchase more rolls if required.
- [GuestPay with Adyen: PED shows "tamper" or "tampered" warning](https://help-guestline.theaccessgroup.com/en/articles/14153191-guestpay-with-adyen-ped-shows-tamper-or-tampered-warning.md): Learn what a tamper message means and what you should do when your payment terminal detects a security issue.
- [GuestPay with Adyen: Start a PED transaction](https://help-guestline.theaccessgroup.com/en/articles/14169618-guestpay-with-adyen-start-a-ped-transaction.md): Start a payment on your terminal in a few quick steps, whether in standalone or integrated mode.
- [GuestPay with Adyen: View and reset Shift Totals](https://help-guestline.theaccessgroup.com/en/articles/14170180-guestpay-with-adyen-view-and-reset-shift-totals.md): View and reset the Totals report on a PED \(pin entry device\).
- [GuestPay with Adyen: Access Pay Hub Payments](https://help-guestline.theaccessgroup.com/en/articles/14170820-guestpay-with-adyen-access-pay-hub-payments.md): View and export payment information and action a refund within Access Pay Hub.
- [GuestPay with Adyen: Complete a PED refund](https://help-guestline.theaccessgroup.com/en/articles/14169932-guestpay-with-adyen-complete-a-ped-refund.md): This guide explains how to refund, cancel or reverse a payment on a PED.
- [GuestPay with Adyen: Access Pay Hub Disputes](https://help-guestline.theaccessgroup.com/en/articles/15164131-guestpay-with-adyen-access-pay-hub-disputes.md): View disputes, chargebacks, and fraud alerts within Access Pay Hub.

### GuestStay

- [Guestline GuestStay: Get started with GuestStay](https://help-guestline.theaccessgroup.com/en/articles/16002723-guestline-gueststay-get-started-with-gueststay.md): Use GuestStay to manage the digital guest journey, from online check-in and registration to upsells, payments and guest communications.
- [Guestline GuestStay: GuestStay Plans overview](https://help-guestline.theaccessgroup.com/en/articles/13116803-guestline-gueststay-gueststay-plans-overview.md): This article provides an overview of the GuestStay plans and key features.
- [Guestline GuestStay: GuestStay menu and Dashboard overview](https://help-guestline.theaccessgroup.com/en/articles/13116823-guestline-gueststay-gueststay-menu-and-dashboard-overview.md): You can streamline your guest experience management by accessing all GuestStay tools through the new centralised dashboard in a few simple steps.
- [Guestline GuestStay: Guest Facing Report](https://help-guestline.theaccessgroup.com/en/articles/13116820-guestline-gueststay-guest-facing-report.md): You can use the Guest Facing report to review how your GuestStay products are performing, in a few simple steps.
- [Guestline GuestStay: Digital registration overview](https://help-guestline.theaccessgroup.com/en/articles/13116779-guestline-gueststay-digital-registration-overview.md): This information article provides further detail on the GuestStay pre-arrival digital registration emails.
- [Guestline GuestStay: Enable pre-arrival payments](https://help-guestline.theaccessgroup.com/en/articles/15857383-guestline-gueststay-enable-pre-arrival-payments.md): Enable pre-arrival payments so guests can settle outstanding balances before arrival and combine eligible upsell purchases into a single transaction.
- [Guestline GuestStay: Kiosks – restrict payment requests](https://help-guestline.theaccessgroup.com/en/articles/13396454-guestline-gueststay-kiosks-restrict-payment-requests.md): You can restrict payment requests for specific rate plans during kiosk check-in in a few simple steps.
- [Guestline GuestStay: Create a pre-arrival email with Digital Registration link](https://help-guestline.theaccessgroup.com/en/articles/13116792-guestline-gueststay-create-a-pre-arrival-email-with-digital-registration-link.md): You can create a pre-arrival email with digital registration check-in link, in a few easy steps.
- [Guestline GuestStay: Edit digital registration terms and conditions and privacy policy](https://help-guestline.theaccessgroup.com/en/articles/13116776-guestline-gueststay-edit-digital-registration-terms-and-conditions-and-privacy-policy.md): You can edit the Terms and Conditions shown within the digital registration, in a few easy steps.
- [Guestline GuestStay: Billing address changes](https://help-guestline.theaccessgroup.com/en/articles/13116784-guestline-gueststay-billing-address-changes.md): This information article provides further information on the GuestStay Billing Address actions within Rezlynx.
- [Guestline GuestStay: Assisted digital registration via tablet](https://help-guestline.theaccessgroup.com/en/articles/13116824-guestline-gueststay-assisted-digital-registration-via-tablet.md): You can streamline your guest experience management by accessing all GuestStay tools through the new centralised dashboard in a few simple steps.
- [Guestline GuestStay: Kiosk - Create custom text on check-in](https://help-guestline.theaccessgroup.com/en/articles/13116795-guestline-gueststay-kiosk-create-custom-text-on-check-in.md): You can add a message to display on the kiosk once a guest has checked in via the Kiosk.
- [Guestline GuestStay: Guest Portal overview](https://help-guestline.theaccessgroup.com/en/articles/13116807-guestline-gueststay-guest-portal-overview.md): The Guest Portal offers an online platform for guests to review a reservation summary and modify their information.
- [GuestStay: Create and manage Custom Pages](https://help-guestline.theaccessgroup.com/en/articles/15345305-gueststay-create-and-manage-custom-pages.md): You can create and manage fully branded informational pages in GuestStay in a few simple steps.
- [Guestline GuestStay: Restaurant Bookings](https://help-guestline.theaccessgroup.com/en/articles/13116805-guestline-gueststay-restaurant-bookings.md): With GuestStay, guests can easily make and cancel restaurant bookings through the Guest Portal, integrated with ResDiary, in just a few simple steps.
- [Guestline GuestStay: Date change requests](https://help-guestline.theaccessgroup.com/en/articles/13116818-guestline-gueststay-date-change-requests.md): This functionality is available subject to your GuestStay plan.
- [Guestline GuestStay: Handle guest requests with AI Analysis](https://help-guestline.theaccessgroup.com/en/articles/13116789-guestline-gueststay-handle-guest-requests-with-ai-analysis.md): This information article provides details of a new functionality for GuestStay that will analyse, categorise, and translate guest requests seamlessly. This ensures efficient actions by hotels with ...
- [Guestline GuestStay: Digital or self check-out](https://help-guestline.theaccessgroup.com/en/articles/13116815-guestline-gueststay-digital-or-self-check-out.md): This information article provides further information on the GuestStay Digital Check Out within Rezlynx.
- [Guestline GuestStay: Cancellations overview](https://help-guestline.theaccessgroup.com/en/articles/13116790-guestline-gueststay-cancellations-overview.md): This article covers functionality related to supporting self-service cancellations for GuestStay or DBM customers, which includes the management of cancellation policies and a dedicated page in the...
- [Guestline GuestStay: Cancellations Frequently Asked Questions \(FAQ's\)](https://help-guestline.theaccessgroup.com/en/articles/13116793-guestline-gueststay-cancellations-frequently-asked-questions-faq-s.md): Self Service Online Cancellations Frequently Asked Questions \(FAQ's\)
- [Guestline GuestStay: Create an upsell for GuestStay, Kiosks, and Guest Portal](https://help-guestline.theaccessgroup.com/en/articles/13116822-guestline-gueststay-create-an-upsell-for-gueststay-kiosks-and-guest-portal.md): You can create a product upsell within Rezlynx PMS for exposure to GuestStay, Kiosk, & Guest Portal in a few easy steps.
- [Guestline GuestStay: Email offers](https://help-guestline.theaccessgroup.com/en/articles/13116811-guestline-gueststay-email-offers.md): This functionality is available subject to the terms of your GuestStay plan.
- [Guestline GuestStay: Online balance and payments overview](https://help-guestline.theaccessgroup.com/en/articles/13116787-guestline-gueststay-online-balance-and-payments-overview.md): Send balance generates a link sent to the guest, which allows them to view and manage their room bill online. They can then see what they'll have to pay at departure, offering a smoother check-out ...
- [Guestline GuestStay: Apple and Google Wallet Passes](https://help-guestline.theaccessgroup.com/en/articles/13116813-guestline-gueststay-apple-and-google-wallet-passes.md): This functionality is available subject to the terms of your GuestStay plan.

### Direct Booking Manager

- [Guestline Direct Booking Manager: Get started with Direct Booking Manager](https://help-guestline.theaccessgroup.com/en/articles/16004048-guestline-direct-booking-manager-get-started-with-direct-booking-manager.md): Use DBM to drive direct bookings through your website, manage guest-facing content, and optimise rate and upsell management.
- [Guestline Direct Booking Manager: DBM website integration guide](https://help-guestline.theaccessgroup.com/en/articles/13117160-guestline-direct-booking-manager-dbm-website-integration-guide.md): Learn how to install and use Guestline Direct Booking Manager with the JavaScript tag so guests can book directly from your website with up to date features and tracking.
- [Guestline Direct Booking Manager: Create Google Analytics 4 \(GA4\) cross-domain tracking](https://help-guestline.theaccessgroup.com/en/articles/13117165-guestline-direct-booking-manager-create-google-analytics-4-ga4-cross-domain-tracking.md): This is a step-by-step simple guide for setting up cross-domain tracking in your Google Analytics 4 \(GA4\) so it can work with DBM.
- [Guestline Direct Booking Manager: DBM Google connector overview](https://help-guestline.theaccessgroup.com/en/articles/13117163-guestline-direct-booking-manager-dbm-google-connector-overview.md): This information article provides further details about the DBM Google Connector.
- [Guestline Direct Booking Manager: DBM & Google FAQs](https://help-guestline.theaccessgroup.com/en/articles/13117167-guestline-direct-booking-manager-dbm-google-faqs.md): This article address some of the Frequently Asked Questions about the connections from Direction Booking Manager \(DBM\) with google.
- [Guestline Direct Booking Manager: Create DBM Notifications](https://help-guestline.theaccessgroup.com/en/articles/13117173-guestline-direct-booking-manager-create-dbm-notifications.md): You can create notifications to alert guests of specific information at the time of booking.
- [Guestline Direct Booking Manager: Edit property information and star rating](https://help-guestline.theaccessgroup.com/en/articles/13117131-guestline-direct-booking-manager-edit-property-information-and-star-rating.md): You can edit the property's name, description, contact information, time zone, and star rating which is shown on the Direct Booking Manager \(DBM\), in a few steps.
- [Guestline Direct Booking Manager: Add property images](https://help-guestline.theaccessgroup.com/en/articles/13117201-guestline-direct-booking-manager-add-property-images.md): You can add property images to your DBM in a few simple steps.
- [Guestline Direct Booking Manager: Edit check in and check out times](https://help-guestline.theaccessgroup.com/en/articles/13117135-guestline-direct-booking-manager-edit-check-in-and-check-out-times.md): You can edit the property's check-in and check-out times which are shown on the Direct Booking Manager \(DBM\), in a few steps.
- [Guestline Direct Booking Manager: Edit a room type name](https://help-guestline.theaccessgroup.com/en/articles/13117139-guestline-direct-booking-manager-edit-a-room-type-name.md): You can edit a Direct Booking Manager \(DBM\) room type or room name, in a few steps.
- [Guestline Direct Booking Manager: Edit room type descriptions](https://help-guestline.theaccessgroup.com/en/articles/13117143-guestline-direct-booking-manager-edit-room-type-descriptions.md): You can edit a Direct Booking Manager \(DBM\) room type descriptions, in a few steps.
- [Guestline Direct Booking Manager: Add room type images](https://help-guestline.theaccessgroup.com/en/articles/13117124-guestline-direct-booking-manager-add-room-type-images.md): You can add or change room type images on the Direct Booking Manager \(DBM\) in a few steps.
- [Guestline Direct Booking Manager: Edit room facilities](https://help-guestline.theaccessgroup.com/en/articles/13117144-guestline-direct-booking-manager-edit-room-facilities.md): You can edit a room's facilities, which is shown on the Direct Booking Manager \(DBM\), in a few steps.
- [Guestline Direct Booking Manager: Edit room occupancy limits](https://help-guestline.theaccessgroup.com/en/articles/13117145-guestline-direct-booking-manager-edit-room-occupancy-limits.md): You can edit the number of adults and children able to stay in a room, in a few easy steps.
- [Guestline Direct Booking Manager: DBM room and rate self mapping and unmapping](https://help-guestline.theaccessgroup.com/en/articles/13117117-guestline-direct-booking-manager-dbm-room-and-rate-self-mapping-and-unmapping.md): You can map or unmap Direct Booking Manager \(DBM\) room and rates, in a few steps.
- [Guestline Direct Booking Manager: Request change of order for rooms on DBM](https://help-guestline.theaccessgroup.com/en/articles/13117180-guestline-direct-booking-manager-request-change-of-order-for-rooms-on-dbm.md): This article will help you to raise a ticket for requesting a change to the order of rooms on your DBM.
- [Guestline Direct Booking Manager: Request change of order for rates on DBM](https://help-guestline.theaccessgroup.com/en/articles/13117177-guestline-direct-booking-manager-request-change-of-order-for-rates-on-dbm.md): This article will help you to raise a ticket for requesting a change to the order of rates on your DBM.
- [Guestline Direct Booking Manager: Edit DBM search to show child occupancy](https://help-guestline.theaccessgroup.com/en/articles/13117185-guestline-direct-booking-manager-edit-dbm-search-to-show-child-occupancy.md): You can request for the DBM search bar to be edited to show child occupancy.
- [Guestline Direct Booking Manager: European Accessibility Act \(EAA\) and email templates](https://help-guestline.theaccessgroup.com/en/articles/13117200-guestline-direct-booking-manager-european-accessibility-act-eaa-and-email-templates.md): The article outlines our compliance with the European Accessibility Act \(EAA\), effective 28 June 2025, and guides you on making customised property email templates accessible while noting the legal...
- [Guestline Direct Booking Manager: Add room type videos and virtual tours](https://help-guestline.theaccessgroup.com/en/articles/14112085-guestline-direct-booking-manager-add-room-type-videos-and-virtual-tours.md): You can enhance your room listings with rich media content, including videos and virtual tours, in a few simple steps.
- [Guestline Direct Booking Manager: Guest Facing Report](https://help-guestline.theaccessgroup.com/en/articles/13117196-guestline-direct-booking-manager-guest-facing-report.md): You can use the Guest Facing report to review your DBM conversion rates of customers who have completed a reservation online, in a few simple steps.
- [Guestline Direct Booking Manager: Guest Requests with AI Analysis](https://help-guestline.theaccessgroup.com/en/articles/13117188-guestline-direct-booking-manager-guest-requests-with-ai-analysis.md): The article outlines a new DBM feature that automatically analyses, categorises, and translates guest requests with real‑time notifications. It’s available to all DBM users at no extra cost.
- [Guestline Direct Booking Manager: Edit a rate plan name](https://help-guestline.theaccessgroup.com/en/articles/13117119-guestline-direct-booking-manager-edit-a-rate-plan-name.md): You can edit a Direct Booking Manager \(DBM\) rate plan name, in a few steps.
- [Guestline Direct Booking Manager: Edit a rate plan description](https://help-guestline.theaccessgroup.com/en/articles/13117118-guestline-direct-booking-manager-edit-a-rate-plan-description.md): You can edit a Direct Booking Manager \(DBM\) rate plan description, in a few steps.
- [Guestline Direct Booking Manager: Create an upsell for Distribution Hub and DBM](https://help-guestline.theaccessgroup.com/en/articles/13116397-guestline-direct-booking-manager-create-an-upsell-for-distribution-hub-and-dbm.md): Rate plans for upsells are no longer configured within Distribution Hub - they are now set within Rezlynx PMS.
- [Guestline Direct Booking Manager: Create an LOS rule to apply discounts or free nights](https://help-guestline.theaccessgroup.com/en/articles/13117120-guestline-direct-booking-manager-create-an-los-rule-to-apply-discounts-or-free-nights.md): You can create a Direct Booking Manager \(DBM\) length of stay \(LOS\) rule to apply discounts and free nights, in a few steps.
- [Guestline Direct Booking Manager: Create a rate access code or promo code](https://help-guestline.theaccessgroup.com/en/articles/13117152-guestline-direct-booking-manager-create-a-rate-access-code-or-promo-code.md): When building a rate plan you can make it accessible via a specific promotional code in the following ways: Promo Code in Rezlynx for internal use...
- [Guestline Direct Booking Manager: Create a deep link or promotional URL](https://help-guestline.theaccessgroup.com/en/articles/13117156-guestline-direct-booking-manager-create-a-deep-link-or-promotional-url.md): You can create a deep link or promotional URL that sends users to a specific rate access code or filter, in a few steps.
- [Guestline Direct Booking Manager: Manage payment configurations](https://help-guestline.theaccessgroup.com/en/articles/13117128-guestline-direct-booking-manager-manage-payment-configurations.md): You can configure your Direct Booking Manager \(DBM\) rates to require pre-payments, deposits, or no card details at the time of booking, in a few easy steps.
- [Guestline Direct Booking Manager: Scheduled payment setup for DBM](https://help-guestline.theaccessgroup.com/en/articles/13117203-guestline-direct-booking-manager-scheduled-payment-setup-for-dbm.md): You can configure automated payment collection, for your Direct Booking Manager \(DBM\) rates to take payments a specified number of days before guests are due to arrive, in a few simple steps.
- [Guestline Direct Booking Manager: Cancellations overview](https://help-guestline.theaccessgroup.com/en/articles/13117169-guestline-direct-booking-manager-cancellations-overview.md): This information article reviews how cancellations work within the Direct Booking Manager \(DBM\), and provides further information at the end of the article on activation of this feature.

### Distribution Hub

- [Guestline Distribution Hub: Get started with Distribution Hub](https://help-guestline.theaccessgroup.com/en/articles/16003753-guestline-distribution-hub-get-started-with-distribution-hub.md): Use Guestline Distribution Hub to connect your Guestline Rezlynx Property Management System \(PMS\) to online booking channels and manage availability, rates, content, restrictions, and upsells.
- [Guestline Distribution Hub: New monitoring page - Reservation warnings and errors](https://help-guestline.theaccessgroup.com/en/articles/13117033-guestline-distribution-hub-new-monitoring-page-reservation-warnings-and-errors.md): You can check for monitoring page for error warnings for reservations and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few simple steps.
- [Guestline Distribution Hub: Standard monitoring page - Reservation warnings and errors](https://help-guestline.theaccessgroup.com/en/articles/13117030-guestline-distribution-hub-standard-monitoring-page-reservation-warnings-and-errors.md): You can check for monitoring page for error warnings for reservations and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few simple steps.
- [Guestline Distribution Hub: OTA reservations failed to deliver to Distribution Hub](https://help-guestline.theaccessgroup.com/en/articles/13117027-guestline-distribution-hub-ota-reservations-failed-to-deliver-to-distribution-hub.md): This article provides guidance on identifying and resolving issues when reservations fail to be delivered from Online Travel Agents \(OTAs\) to the Guestline Distribution Hub and subsequently to Gues...
- [Guestline Distribution Hub: Enable, add recipients, and disable Distribution Hub notification emails](https://help-guestline.theaccessgroup.com/en/articles/13116871-guestline-distribution-hub-enable-add-recipients-and-disable-distribution-hub-notification-emails.md): You can enable this, add more recipients, or disable this feature in a few easy steps.  
- [Guestline Distribution Hub: Resync Distribution Hub to Online Channels](https://help-guestline.theaccessgroup.com/en/articles/13116933-guestline-distribution-hub-resync-distribution-hub-to-online-channels.md): You may need to resync or push the information out to channels in order to update inventory, rate details, or restrictions, and this can be done in a few simply steps.
- [Guestline Distribution Hub: Create an upsell](https://help-guestline.theaccessgroup.com/en/articles/13117148-guestline-distribution-hub-create-an-upsell.md): Rate plans for upsells are no longer configured within Distribution Hub - they are now set within Rezlynx PMS.
- [Guestline Distribution Hub: Create, edit or delete a price variance](https://help-guestline.theaccessgroup.com/en/articles/13116927-guestline-distribution-hub-create-edit-or-delete-a-price-variance.md): You can set price variance rules, edit and delete them, within the Distribution Hub in a few steps.
- [Guestline Distribution Hub: Child pricing updates to Distribution](https://help-guestline.theaccessgroup.com/en/articles/13117009-guestline-distribution-hub-child-pricing-updates-to-distribution.md): As of 29th May 2024, Guestline implemented enhancements to the way child pricing is managed within the Distribution system.
- [Guestline Distribution Hub: Enable commission uplifts for reservations](https://help-guestline.theaccessgroup.com/en/articles/13117007-guestline-distribution-hub-enable-commission-uplifts-for-reservations.md): Several OTA's send through bookings either Nett of Commission or Nett of Tax, sometimes both.
- [Guestline Distribution Hub: Final Adjustments updating to Distribution Hub](https://help-guestline.theaccessgroup.com/en/articles/13116988-guestline-distribution-hub-final-adjustments-updating-to-distribution-hub.md): Important: Follow this guide carefully before enabling the Feature Toggle, as this process is irreversible.
- [Guestline Distribution Hub: Restrictions to online channels](https://help-guestline.theaccessgroup.com/en/articles/13116976-guestline-distribution-hub-restrictions-to-online-channels.md): This information article shows which restrictions work between online channels and Guestline.
- [Guestline Distribution Hub: Set Restrictions](https://help-guestline.theaccessgroup.com/en/articles/13116986-guestline-distribution-hub-set-restrictions.md): Restrictions are rules that control when Rate Plans can and cannot be sold.
- [Guestline Distribution Hub: Create, edit or delete closure by rate](https://help-guestline.theaccessgroup.com/en/articles/13116923-guestline-distribution-hub-create-edit-or-delete-closure-by-rate.md): You can close by rate within Distribution Hub, to close our a rate when the hotel reaches a certain occupancy or to set the rate plan to stay closed for a lead time or advanced purchased days in a ...
- [Guestline Distribution Hub: Create, edit or delete a threshold closure](https://help-guestline.theaccessgroup.com/en/articles/13116931-guestline-distribution-hub-create-edit-or-delete-a-threshold-closure.md): You can add threshold closures within Distribution Hub, to close out availability to specific channels, in a few steps.
- [Guestline Distribution Hub: Rate Ceilings overview](https://help-guestline.theaccessgroup.com/en/articles/13116971-guestline-distribution-hub-rate-ceilings-overview.md): You can review the rate plan ceilings set within Rezlynx within the Distribution Hub, in a few simple steps.
- [Guestline Distribution Hub: Configure Room Blocks to sell online](https://help-guestline.theaccessgroup.com/en/articles/13117035-guestline-distribution-hub-configure-room-blocks-to-sell-online.md): You can configure room blocks in Distribution Hub to ring-fence availability for specific customers and channels in a few simple steps.
- [Guestline Distribution Hub: Upload images](https://help-guestline.theaccessgroup.com/en/articles/13116934-guestline-distribution-hub-upload-images.md): You can upload images to the Distribution Hub in a few easy steps.
- [Guestline Distribution Hub: Extended channel mapping guides](https://help-guestline.theaccessgroup.com/en/articles/15277274-guestline-distribution-hub-extended-channel-mapping-guides.md): Download or view the mapping guide for new or existing OTAs within extended channels.
- [Guestline Distribution Hub: Extended Channels FAQ's](https://help-guestline.theaccessgroup.com/en/articles/13116875-guestline-distribution-hub-extended-channels-faq-s.md): This information article addresses some of the frequently asked questions relating to extended channels.
- [Guestline Distribution Hub: Extended Channels types of connections overview](https://help-guestline.theaccessgroup.com/en/articles/13116879-guestline-distribution-hub-extended-channels-types-of-connections-overview.md): This information article will provide further details on the types of connections that can be made via extended channels – which include: dynamic connections; GET connections; content connections.
- [Guestline Distribution Hub: Extended Channels Implementation Guide](https://help-guestline.theaccessgroup.com/en/articles/13116876-guestline-distribution-hub-extended-channels-implementation-guide.md): This information article provides further information on the Distribution Hub extended channels feature and provides an Extended Channels Implementation Guide.
- [Guestline Distribution Hub: Extended Channels adding mapping to an existing connection](https://help-guestline.theaccessgroup.com/en/articles/13116868-guestline-distribution-hub-extended-channels-adding-mapping-to-an-existing-connection.md): When the hotel has an existing connection and would like to add either a new rate or additional room types to a connection, this can be completed in a few simple steps.
- [Guestline Distribution Hub: Extended Channels removing a connection](https://help-guestline.theaccessgroup.com/en/articles/13116881-guestline-distribution-hub-extended-channels-removing-a-connection.md): You can remove an Extended Channel connection in a few easy steps.
- [Guestline Distribution Hub: Request for new Distribution Hub channel](https://help-guestline.theaccessgroup.com/en/articles/13116965-guestline-distribution-hub-request-for-new-distribution-hub-channel.md): This self-serve article will help you to raise a ticket for requesting new Distribution Hub channel.
- [Guestline Distribution Hub: Mapping](https://help-guestline.theaccessgroup.com/en/articles/13116974-guestline-distribution-hub-mapping.md): The article contains a list of the channels that can be mapped to, enabling you to manage the mapping of your own rooms and rates between Rezlynx, Distribution Hub and the channel.
- [Guestline Distribution Hub: Agoda room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116982-guestline-distribution-hub-agoda-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and Agoda, in a few steps.
- [Guestline Distribution Hub: Avvio room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116984-guestline-distribution-hub-avvio-room-and-rate-self-mapping.md): This article will enable you to manage the mapping of your own rooms and rates between Rezlynx, Distribution Hub and Avvio.
- [Guestline Distribution Hub: Booking.com room and rate self-mapping](https://help-guestline.theaccessgroup.com/en/articles/13116903-guestline-distribution-hub-booking-com-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and Booking.com, in a few steps.
- [Guestline Distribution Hub: Cubilis room and rate Self Mapping](https://help-guestline.theaccessgroup.com/en/articles/13116979-guestline-distribution-hub-cubilis-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and Cubilis, in a few steps.
- [Guestline Distribution Hub: Expedia room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116904-guestline-distribution-hub-expedia-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and Expedia, in a few steps.
- [Guestline Distribution Hub: MyHotelBreak room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116905-guestline-distribution-hub-myhotelbreak-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and MyHotelBreak, in a few steps.
- [Guestline Distribution Hub: NetAffinity room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116906-guestline-distribution-hub-netaffinity-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and NetAffinity, in a few steps.
- [Guestline Distribution Hub: Profitroom room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116911-guestline-distribution-hub-profitroom-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and Profitroom, in a few steps.
- [Guestline Distribution Hub: RoomlynxWS room and rate plan self mapping and unmapping](https://help-guestline.theaccessgroup.com/en/articles/13116913-guestline-distribution-hub-roomlynxws-room-and-rate-plan-self-mapping-and-unmapping.md): You can manage the mapping of your rate plans and rooms between Rezlynx, Distribution Hub, and Roomlynx WS in a few simple steps.
- [Guestline Distribution Hub: Staylists room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116916-guestline-distribution-hub-staylists-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and Staylists, in a few steps.
- [Guestline Distribution Hub: SynXis room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116917-guestline-distribution-hub-synxis-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and SynXis in a few steps.
- [Guestline Distribution Hub: TravelClick room and rate plan self mapping](https://help-guestline.theaccessgroup.com/en/articles/13116920-guestline-distribution-hub-travelclick-room-and-rate-plan-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and TravelClick, in a few steps.
- [Guestline Distribution Hub: WIHP Metasearch room and rate self mapping](https://help-guestline.theaccessgroup.com/en/articles/13127900-guestline-distribution-hub-wihp-metasearch-room-and-rate-self-mapping.md): You can manage the mapping of your rooms and rates between Rezlynx, Distribution Hub, and WIHP \(Metaseach\), in a few steps.
- [Guestline Distribution Hub: Request additional mapping for existing channels](https://help-guestline.theaccessgroup.com/en/articles/13116962-guestline-distribution-hub-request-additional-mapping-for-existing-channels.md): This article will help you to raise a ticket for requesting additional mapping for existing Distribution Hub channels.
- [Guestline Distribution Hub: Map HOTELPARTNERYM rooms and rates](https://help-guestline.theaccessgroup.com/en/articles/16353240-guestline-distribution-hub-map-hotelpartnerym-rooms-and-rates.md): Map your HOTELPARTNERYM rooms and rate plans in Distribution Hub and verify that rates, availability, and restrictions are updating correctly.
- [Guestline Distribution Hub: Booking.com upsells overview](https://help-guestline.theaccessgroup.com/en/articles/13117019-guestline-distribution-hub-booking-com-upsells-overview.md): This article explains how to set up and configure Booking.com add-ons \(additional services\) to automatically deliver as upsells in Guestline Rezlynx.
- [Guestline Distribution Hub: Booking.com child count overview](https://help-guestline.theaccessgroup.com/en/articles/13117016-guestline-distribution-hub-booking-com-child-count-overview.md): This article explains how Guestline Rezlynx integrates with Booking.com's new 'Guest Count with Children' feature, which was introduced to comply with European Consumer Law.
- [Guestline Distribution Hub: Enable Occupancy Based pricing with Booking.com](https://help-guestline.theaccessgroup.com/en/articles/13117022-guestline-distribution-hub-enable-occupancy-based-pricing-with-booking-com.md): This article explains how to set up Occupancy Based Pricing \(per person\) with Guestline and Booking.com.
- [Guestline Distribution Hub: Booking.com deposits overview](https://help-guestline.theaccessgroup.com/en/articles/13117014-guestline-distribution-hub-booking-com-deposits-overview.md): Properties with a direct Booking.com integration with Distribution Hub can process full payment at the room level for Non-Refundable rate bookings, including upsells.
- [Guestline Distribution Hub: Booking.com auto replenishment overview](https://help-guestline.theaccessgroup.com/en/articles/13117013-guestline-distribution-hub-booking-com-auto-replenishment-overview.md): This article provides further information on the Booking.com auto-replenishment feature and how that works within Guestline.
- [Guestline Distribution Hub: Booking.com price model overview](https://help-guestline.theaccessgroup.com/en/articles/13117010-guestline-distribution-hub-booking-com-price-model-overview.md): You can use this article to understand the Booking.com price models available.
- [Guestline Distribution Hub: Expedia Price Model](https://help-guestline.theaccessgroup.com/en/articles/13117038-guestline-distribution-hub-expedia-price-model.md): You can identify and configure the correct pricing model for your Expedia rate plans through Guestline in a few simple steps.
- [Guestline Distribution Hub: Best Western - overbooking functionality](https://help-guestline.theaccessgroup.com/en/articles/13116961-guestline-distribution-hub-best-western-overbooking-functionality.md): You can resyncronise overbooking data to Best Western and review the room overbookings within Distribution Hub, in a few easy steps.
- [Guestline Distribution Hub: Best Western - Monitoring page warnings for rates and inventory](https://help-guestline.theaccessgroup.com/en/articles/13116958-guestline-distribution-hub-best-western-monitoring-page-warnings-for-rates-and-inventory.md): You can check for monitoring page warnings for rates and inventory and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few simple steps.
- [Guestline Distribution Hub: Best Western - Monitoring page warnings for reservations](https://help-guestline.theaccessgroup.com/en/articles/13116960-guestline-distribution-hub-best-western-monitoring-page-warnings-for-reservations.md): You can check for monitoring page for error warnings for reservations and then find the cause, resolve the warnings and afterwards clear the warnings you have resolved, in a few simple steps.

### GuestVoucher

- [Guestline GuestVoucher: Get started with GuestVoucher](https://help-guestline.theaccessgroup.com/en/articles/16004480-guestline-guestvoucher-get-started-with-guestvoucher.md): GuestVoucher helps you create, sell, manage, and redeem vouchers through a secure online platform that integrates with Guestline Rezlynx PMS.
- [Guestline GuestVoucher: Customise GuestVoucher](https://help-guestline.theaccessgroup.com/en/articles/13117215-guestline-guestvoucher-customise-guestvoucher.md): You can update your website and voucher branding in a few simple steps.
- [Guestline GuestVoucher: Create revenue centres](https://help-guestline.theaccessgroup.com/en/articles/13117225-guestline-guestvoucher-create-revenue-centres.md): You can create revenue centres in Guestline GuestVoucher in a few simple steps.
- [Guestline GuestVoucher: Update Guestline PMS mapping](https://help-guestline.theaccessgroup.com/en/articles/13117233-guestline-guestvoucher-update-guestline-pms-mapping.md): You can update PMS mapping in Guestline GuestVoucher in a few simple steps.
- [Guestline GuestVoucher: Add and manage users](https://help-guestline.theaccessgroup.com/en/articles/13117235-guestline-guestvoucher-add-and-manage-users.md): You can add, invite, and manage users in Guestvoucher in a few simple steps.
- [Guestline GuestVoucher: Create and manage payment methods](https://help-guestline.theaccessgroup.com/en/articles/13117227-guestline-guestvoucher-create-and-manage-payment-methods.md): This guide explains how to add, configure, and manage payment methods in GuestVoucher. You will learn how to create new payment methods, set options, and edit or delete existing ones.
- [Guestline GuestVoucher: Add and manage delivery options](https://help-guestline.theaccessgroup.com/en/articles/13117232-guestline-guestvoucher-add-and-manage-delivery-options.md): You can add delivery options in GuestVoucher in a few simple steps.
- [Guestline GuestVoucher: Configure advanced settings](https://help-guestline.theaccessgroup.com/en/articles/14198832-guestline-guestvoucher-configure-advanced-settings.md): You can configure and customise GuestVoucher advanced settings in a few simple steps.
- [Guestline GuestVoucher: Create a voucher](https://help-guestline.theaccessgroup.com/en/articles/13117207-guestline-guestvoucher-create-a-voucher.md): You can create a voucher using GuestVoucher back office, in a few simple steps.
- [Guestline GuestVoucher: Sell a voucher](https://help-guestline.theaccessgroup.com/en/articles/13117209-guestline-guestvoucher-sell-a-voucher.md): You can sell a voucher using GuestVoucher back office, in a few simple steps.
- [Guestline GuestVoucher: Create complimentary vouchers](https://help-guestline.theaccessgroup.com/en/articles/13117217-guestline-guestvoucher-create-complimentary-vouchers.md): You can create complimentary vouchers in a few simple steps.
- [Guestline GuestVoucher: Create tags](https://help-guestline.theaccessgroup.com/en/articles/13117237-guestline-guestvoucher-create-tags.md): You can organise and filter your vouchers using tags in a few simple steps.
- [Guestline GuestVoucher: Create and edit discount codes](https://help-guestline.theaccessgroup.com/en/articles/13117234-guestline-guestvoucher-create-and-edit-discount-codes.md): You can create and manage discount codes in Guestvoucher in a few simple steps.
- [Guestline GuestVoucher: Find vouchers and check voucher values](https://help-guestline.theaccessgroup.com/en/articles/13117245-guestline-guestvoucher-find-vouchers-and-check-voucher-values.md): You can find vouchers and check their balances in GuestVoucher in a few simple steps.
- [Guestline GuestVoucher: Edit voucher details](https://help-guestline.theaccessgroup.com/en/articles/13117238-guestline-guestvoucher-edit-voucher-details.md): You can update voucher personalisation details in a few simple steps.
- [Guestline GuestVoucher: Edit a voucher number](https://help-guestline.theaccessgroup.com/en/articles/13117239-guestline-guestvoucher-edit-a-voucher-number.md): You can issue a gift card for your vouchers or update the voucher number in a few simple steps.
- [Guestline GuestVoucher: Voucher expiry overview](https://help-guestline.theaccessgroup.com/en/articles/13117213-guestline-guestvoucher-voucher-expiry-overview.md): You can update the expiry date for vouchers in GuestVoucher, along with important policies and reporting information in a few simple steps.
- [Guestline GuestVoucher: Re-issue a lost voucher](https://help-guestline.theaccessgroup.com/en/articles/13117241-guestline-guestvoucher-re-issue-a-lost-voucher.md): You can re-issue a lost voucher to a customer in a few simple steps.
- [Guestline GuestVoucher: Deactivate or activate vouchers](https://help-guestline.theaccessgroup.com/en/articles/13117222-guestline-guestvoucher-deactivate-or-activate-vouchers.md): You can deactivate or activate vouchers in GuestVouchers in a few simple steps.
- [Guestline GuestVoucher: Resend a voucher email](https://help-guestline.theaccessgroup.com/en/articles/13117243-guestline-guestvoucher-resend-a-voucher-email.md): You can resend a voucher at any time, prior to expiry, in a few simple steps.
- [Guestline GuestVoucher: Refund a voucher](https://help-guestline.theaccessgroup.com/en/articles/13117229-guestline-guestvoucher-refund-a-voucher.md): You can refund a voucher in Guestline GuestVoucher in a few simple steps.
- [Guestline GuestVoucher: Redeem a voucher](https://help-guestline.theaccessgroup.com/en/articles/13117211-guestline-guestvoucher-redeem-a-voucher.md): You can redeem a voucher using GuestVoucher back office, in a few simple steps.
- [Guestline GuestVoucher: Reports overview](https://help-guestline.theaccessgroup.com/en/articles/13117219-guestline-guestvoucher-reports-overview.md): You have access to reports within GuestVoucher, in a few simple steps.

### Guestline EPoS

- [Guestline EPoS: Apply a temporary 5% VAT rate for children's meals](https://help-guestline.theaccessgroup.com/en/articles/15230661-guestline-epos-apply-a-temporary-5-vat-rate-for-children-s-meals.md): The UK government has introduced a temporary VAT reduction from 20% to 5% from 25 June 2026 to 1 September 2026, as part of the Great British Summer Savings scheme 2026.
- [Guestline EPoS: Apply 9% Republic of Ireland VAT change](https://help-guestline.theaccessgroup.com/en/articles/15435745-guestline-epos-apply-9-republic-of-ireland-vat-change.md): Steps to configure Guestline EPoS for the Irish VAT reduction on hospitality food services from 13.5% to 9%, effective 1 July 2026.
- [Guestline EPoS: Find the version number](https://help-guestline.theaccessgroup.com/en/articles/13117096-guestline-epos-find-the-version-number.md): You can find out which version of Guestline EPoS you are using, in a few simple steps.
- [Guestline EPoS: Guestline Products Firewall Whitelist](https://help-guestline.theaccessgroup.com/en/articles/13117089-guestline-epos-guestline-products-firewall-whitelist.md): We constantly improve and keep the software up to date with the latest patches and features.
- [Guestline EPoS: EPoS restart checklist](https://help-guestline.theaccessgroup.com/en/articles/13117068-guestline-epos-epos-restart-checklist.md): A checklist to guide you through essential checks to ensure that your EPoS tills are ready for day-to-day operations.
- [Guestline EPoS: Move your till to a different location](https://help-guestline.theaccessgroup.com/en/articles/13117070-guestline-epos-move-your-till-to-a-different-location.md): Pre-move considerations Network point: Ensure that the new location has a working and tested network connection.
- [Guestline EPoS: Create, edit and delete users](https://help-guestline.theaccessgroup.com/en/articles/13117066-guestline-epos-create-edit-and-delete-users.md): You can create, update or delete a user in a few easy steps.
- [Guestline EPoS: Configure user groups](https://help-guestline.theaccessgroup.com/en/articles/13117080-guestline-epos-configure-user-groups.md): You can create user groups in a few easy steps.
- [Guestline EPoS: Configure menu tabs](https://help-guestline.theaccessgroup.com/en/articles/13117078-guestline-epos-configure-menu-tabs.md): You can add, edit, copy, recover and delete in a few easy steps.
- [Guestline EPoS: Configure tab menu templates](https://help-guestline.theaccessgroup.com/en/articles/13117079-guestline-epos-configure-tab-menu-templates.md): You can configure menu tabs in a few easy steps, to display your PLUs under your desired menus, i.e Wines, Starters.
- [Guestline EPoS: Configure modifier menus](https://help-guestline.theaccessgroup.com/en/articles/13117103-guestline-epos-configure-modifier-menus.md): You can add modifiers to specific menu or PLU items in a few steps.
- [Guestline EPoS: Configure kitchen messages](https://help-guestline.theaccessgroup.com/en/articles/13117077-guestline-epos-configure-kitchen-messages.md): You can add, edit or delete kitchen messages in a few easy steps.
- [Guestline EPoS: Create a PLU item \(drink\)](https://help-guestline.theaccessgroup.com/en/articles/13117050-guestline-epos-create-a-plu-item-drink.md): When you have a new item that you need to sell on the till, you need to create a PLU.
- [Guestline EPoS: Modify a PLU item \(drink\)](https://help-guestline.theaccessgroup.com/en/articles/13117055-guestline-epos-modify-a-plu-item-drink.md): You can modify a PLU item in a few simple steps.
- [Guestline EPoS: Create a PLU item \(food\)](https://help-guestline.theaccessgroup.com/en/articles/13117048-guestline-epos-create-a-plu-item-food.md): When you have a new item that you need to sell on the till, you need to create a PLU.
- [Guestline EPoS: Modify a PLU item \(food\)](https://help-guestline.theaccessgroup.com/en/articles/13117053-guestline-epos-modify-a-plu-item-food.md): You can modify a PLU item in a few simple steps.
- [Guestline EPoS: Bulk PLU Updating](https://help-guestline.theaccessgroup.com/en/articles/13117058-guestline-epos-bulk-plu-updating.md): You can bulk-update PLU items in a few simple steps.
- [Guestline EPoS: Remove PLU items from the till menu screen](https://help-guestline.theaccessgroup.com/en/articles/13117060-guestline-epos-remove-plu-items-from-the-till-menu-screen.md): You can remove PLU items from the till screen in a few simple steps.
- [Guestline EPoS: Create and link a drink measure](https://help-guestline.theaccessgroup.com/en/articles/13117113-guestline-epos-create-and-link-a-drink-measure.md): You can create, link, and manage drink measures in Guestline EPoS in a few simple steps.
- [Guestline EPoS: Create a drink package](https://help-guestline.theaccessgroup.com/en/articles/13117082-guestline-epos-create-a-drink-package.md): You can create a drinks package in a few easy steps.
- [Guestline EPoS: Create a drink category](https://help-guestline.theaccessgroup.com/en/articles/13117081-guestline-epos-create-a-drink-category.md): You can create a drink category in a few easy steps.
- [Guestline EPoS: Create a tax rule](https://help-guestline.theaccessgroup.com/en/articles/15230840-guestline-epos-create-a-tax-rule.md): Create a product tax rule within your Guestline EPoS system.
- [Guestline EPoS: Add or remove buttons on till screen](https://help-guestline.theaccessgroup.com/en/articles/13117098-guestline-epos-add-or-remove-buttons-on-till-screen.md): You can add or remove buttons on your main EPoS screens, in a few simple steps.
- [Guestline EPoS: Change the colour and size of till buttons](https://help-guestline.theaccessgroup.com/en/articles/13117100-guestline-epos-change-the-colour-and-size-of-till-buttons.md): You can change the style, colour and size of buttons on the till screen in a few simple steps.
- [Guestline EPoS: Create a table room and add rooms](https://help-guestline.theaccessgroup.com/en/articles/13117046-guestline-epos-create-a-table-room-and-add-rooms.md): You can create a new table room and add rooms in a few easy steps. 
- [Guestline EPoS: Create and modify table plans](https://help-guestline.theaccessgroup.com/en/articles/13117047-guestline-epos-create-and-modify-table-plans.md): You can create new or modify a table plan in a few easy steps.
- [Guestline EPoS: Create a discount rule](https://help-guestline.theaccessgroup.com/en/articles/13117062-guestline-epos-create-a-discount-rule.md): You can create a discount button in a few easy steps.
- [Guestline EPoS: Refund or reopen a closed order](https://help-guestline.theaccessgroup.com/en/articles/13117115-guestline-epos-refund-or-reopen-a-closed-order.md): You can refund or reopen specific closed orders in Guestline EPoS in a few simple steps.
- [Guestline EPoS: Create and edit a stock item](https://help-guestline.theaccessgroup.com/en/articles/13117111-guestline-epos-create-and-edit-a-stock-item.md): You can create, edit, and delete stock items in Guestline EPoS in a few simple steps.
- [Guestline EPoS: Configure discount, void and wastage reasons](https://help-guestline.theaccessgroup.com/en/articles/13117076-guestline-epos-configure-discount-void-and-wastage-reasons.md): You can create, edit or delete reasons for discounts, void, and stock in a few easy steps.
- [Guestline EPoS: Create a price band](https://help-guestline.theaccessgroup.com/en/articles/13117087-guestline-epos-create-a-price-band.md): You can create or delete a price band in a few easy steps.
- [Guestline EPoS: Enable and use stock countdown](https://help-guestline.theaccessgroup.com/en/articles/13117083-guestline-epos-enable-and-use-stock-countdown.md): You can enable stock countdown in a few easy steps.
- [Guestline EPoS: EPOS reports](https://help-guestline.theaccessgroup.com/en/articles/13117109-guestline-epos-epos-reports.md): You can run reports within the EPOS system, in a few simple steps.
- [Guestline EPoS: Reprint a X read and a Z read](https://help-guestline.theaccessgroup.com/en/articles/13117073-guestline-epos-reprint-a-x-read-and-a-z-read.md): Following these steps, you can easily view or reprint your X and Z reports when needed.
- [Guestline EPoS: Check if Z read has been posted and how to re-post to Rezlynx PMS](https://help-guestline.theaccessgroup.com/en/articles/13117064-guestline-epos-check-if-z-read-has-been-posted-and-how-to-re-post-to-rezlynx-pms.md): You can re-post failed Z reads to Rezlynx PMS if applicable after checking.
- [Guestline EPoS: Close a period](https://help-guestline.theaccessgroup.com/en/articles/13117040-guestline-epos-close-a-period.md): You can check for open periods and how to close to post the revenue to Rezlynx PMS.
- [Guestline EPoS: Cash drawer not opening](https://help-guestline.theaccessgroup.com/en/articles/13117044-guestline-epos-cash-drawer-not-opening.md): By verifying these connections and performing the checks, you should be able to identify and resolve the issue with the cash drawer not opening.
- [Guestline EPoS: Add, delete and configure terminal print jobs](https://help-guestline.theaccessgroup.com/en/articles/13117072-guestline-epos-add-delete-and-configure-terminal-print-jobs.md): You can add, delete and configure terminal print jobs in a few easy steps.
- [Guestline EPoS: Configure receipt messages](https://help-guestline.theaccessgroup.com/en/articles/13117106-guestline-epos-configure-receipt-messages.md): You can configure receipt messages in a few simple steps.
- [Guestline EPoS: Clean thermal receipt printers](https://help-guestline.theaccessgroup.com/en/articles/13117042-guestline-epos-clean-thermal-receipt-printers.md): To maintain the print quality of your thermal receipt printer, it's important to clean the thermal head periodically \(around every 3 months\).

### Newbridge POS

- [Newbridge EPoS: New Help Centre](https://help-guestline.theaccessgroup.com/en/articles/13346026-newbridge-epos-new-help-centre.md): You can access improved support and guidance through the Newbridge Help Centre in a few simple steps.

### Integrations

- [Premier Spa: Assign spa packages in Rezlynx PMS](https://help-guestline.theaccessgroup.com/en/articles/14994877-premier-spa-assign-spa-packages-in-rezlynx-pms.md): You can assign a default Premier Spa package to Rezlynx PMS reservations based on the selected rate plan in a few simple steps.
- [IDeaS Revenue Management System \(RMS-G2/G3\)](https://help-guestline.theaccessgroup.com/en/articles/13117003-ideas-revenue-management-system-rms-g2-g3.md): IDeaS Revenue Management System \(RMS-G2/G3\) delivers scientific pricing and inventory control decisions at the room type and rate code level to drive optimal revenue performance across segments.
- [Get started with SHR RMS](https://help-guestline.theaccessgroup.com/en/articles/15285762-get-started-with-shr-rms.md): SHR RMS simplifies revenue management and integrates with Guestline PMS.

### Webinars

- [Guestline: Access to webinars](https://help-guestline.theaccessgroup.com/en/articles/14187538-guestline-access-to-webinars.md): Access on-demand pre-recorded webinars covering a range of subjects.
- [Guestline: Webinar - Contacting support](https://help-guestline.theaccessgroup.com/en/articles/14189215-guestline-webinar-contacting-support.md): A pre-recorded webinar on how to contact support, to view on-demand whenever suits you.
- [Guestline: Webinar - Security best practice](https://help-guestline.theaccessgroup.com/en/articles/14189294-guestline-webinar-security-best-practice.md): A pre-recorded webinar looking at security best practice, to view on-demand whenever suits you.
- [Guestline: Webinar - Voucherverse 101 - get more from GuestVoucher](https://help-guestline.theaccessgroup.com/en/articles/14189316-guestline-webinar-voucherverse-101-get-more-from-guestvoucher.md): A pre-recorded webinar filled with top GuestVoucher tips, to view on-demand whenever suits you.
- [Guestline: Webinar - User management best practice](https://help-guestline.theaccessgroup.com/en/articles/14189346-guestline-webinar-user-management-best-practice.md): A pre-recorded webinar on managing user permissions and access, to view on-demand whenever suits you.
- [Guestline: Webinar - Set up and manage GuestStay](https://help-guestline.theaccessgroup.com/en/articles/14298120-guestline-webinar-set-up-and-manage-gueststay.md): A pre-recorded webinar on how to set up and manage GuestStay, to view on-demand whenever it suits you.
- [Guestline: Webinar - Introduction Access Guestline Evo](https://help-guestline.theaccessgroup.com/en/articles/14343113-guestline-webinar-introduction-access-guestline-evo.md): A pre-recorded webinar on how to contact support, to view on-demand whenever suits you.
- [Guestline: Webinar - Kickstart your PMS: 10 features you’re not using yet](https://help-guestline.theaccessgroup.com/en/articles/14471580-guestline-webinar-kickstart-your-pms-10-features-you-re-not-using-yet.md): A pre-recorded webinar on how to contact support, to view on-demand whenever suits you.
- [Guestline: Webinar - Seven reports to help manage your day](https://help-guestline.theaccessgroup.com/en/articles/14787902-guestline-webinar-seven-reports-to-help-manage-your-day.md): A pre-recorded webinar on how to contact support, to view on-demand whenever suits you.
- [Guestline: Webinar - Extended Channels Overview](https://help-guestline.theaccessgroup.com/en/articles/15142658-guestline-webinar-extended-channels-overview.md): A pre-recorded webinar on Extended Channels.
- [Guestline: Webinar - New starter tips for front office staff](https://help-guestline.theaccessgroup.com/en/articles/15434032-guestline-webinar-new-starter-tips-for-front-office-staff.md): A pre-recorded webinar looking at new start tips, to view on-demand whenever suits you.
- [Guestline: Webinar - Distribution Hub overview](https://help-guestline.theaccessgroup.com/en/articles/15924940-guestline-webinar-distribution-hub-overview.md): A pre-recorded webinar looking at new start tips, to view on-demand whenever suits you.

## Deutsch

### Support & Service Status 

- [Support einfach gemacht in Guestline](https://help-guestline.theaccessgroup.com/de/articles/15376245-support-einfach-gemacht-in-guestline.md): Finden Sie technische Hilfe und Support für Guestline.
- [Guestline: Ankündigungen anzeigen](https://help-guestline.theaccessgroup.com/de/articles/13563428-guestline-ankundigungen-anzeigen.md): Erfahren Sie, wie Sie Produktankündigungen in Guestline PMS mithilfe des Symbols „Ankündigungen” schnell überprüfen können.
- [Kollegen zu Supportanfragen hinzufügen](https://help-guestline.theaccessgroup.com/de/articles/15347512-kollegen-zu-supportanfragen-hinzufugen.md): Sie können weitere Personen aus Ihrer Organisation zu Ihrer Supportanfrage hinzufügen.
- [Prüfen, ob Guestline ausgefallen ist](https://help-guestline.theaccessgroup.com/de/articles/15348014-prufen-ob-guestline-ausgefallen-ist.md): Überprüfen Sie ganz einfach Systemausfälle.
- [Customer Success Pläne erklärt](https://help-guestline.theaccessgroup.com/de/articles/15363190-customer-success-plane-erklart.md): Verstehen Sie, welches Supportniveau Ihnen für Ihre Produkte zur Verfügung steht.
- [Überblick über das MyAccess Portal](https://help-guestline.theaccessgroup.com/de/articles/15362905-uberblick-uber-das-myaccess-portal.md): Das MyAccess Portal ist eine einheitliche, intuitive digitale Plattform, mit der Sie Ihr Access-Konto verwalten können.

### Guestline Evo 

- [Guestline Evo: Zugang zu Evo – Übersicht und FAQs](https://help-guestline.theaccessgroup.com/de/articles/13116860-guestline-evo-zugang-zu-evo-ubersicht-und-faqs.md): Dieser Artikel bietet einen Überblick über Access Evo einschließlich häufig gestellter Fragen.
- [Guestline Evo: Copilot – Übersicht](https://help-guestline.theaccessgroup.com/de/articles/13116856-guestline-evo-copilot-ubersicht.md): Sie können Access Evo Copilot als sicheren KI-Assistenten nutzen, um alltägliche Aufgaben zu vereinfachen, auf Informationen zuzugreifen und Analysedaten durch natürliche Sprachinteraktionen in wen...
- [Guestline Evo: Feed Übersicht](https://help-guestline.theaccessgroup.com/de/articles/13116832-guestline-evo-feed-ubersicht.md): Access Feed ist eine zentralisierte Informationsplattform innerhalb der Access Evo-Schaltfläche, die Ihnen relevante Updates, Warnmeldungen und Benachrichtigungen an einem Ort bereitstellt und Ihne...
- [Guestline Evo: Analytics-Übersicht](https://help-guestline.theaccessgroup.com/de/articles/13116853-guestline-evo-analytics-ubersicht.md): Über Evo Analytics können Sie auf umfassende Analysedaten und Erkenntnisse zugreifen, sodass Sie in wenigen einfachen Schritten auf Dashboards zugreifen, Filter anwenden und detaillierte Kennzahlen...
- [Guestline Evo: Zugriff auf neue Standard-Dashboards gewähren](https://help-guestline.theaccessgroup.com/de/articles/13116850-guestline-evo-zugriff-auf-neue-standard-dashboards-gewahren.md): Als Evo-Administrator haben Sie automatisch Zugriff auf neue Standard-Dashboards. Als Evo-Administrator können Sie mit wenigen einfachen Schritten Zugriff auf neue Standard-Dashboards gewähren, die...
- [Guestline Evo: Erstellen, bearbeiten und löschen Sie benutzerdefinierte Dashboards in Evo Analytics](https://help-guestline.theaccessgroup.com/de/articles/13116826-guestline-evo-erstellen-bearbeiten-und-loschen-sie-benutzerdefinierte-dashboards-in-evo-analytics.md): Sie können Ihre eigenen Analytics-Dashboards in Access Evo erstellen und verwalten, indem Sie bestimmte Erkenntnisse auswählen und diese in wenigen einfachen Schritten entsprechend Ihren betrieblic...
- [Guestline Evo: Evo Mobile Übersicht](https://help-guestline.theaccessgroup.com/de/articles/13116837-guestline-evo-evo-mobile-ubersicht.md): Über die Access Evo-App können Sie mit wenigen einfachen Schritten auf die Evo-Funktionen auf Mobilgeräten zugreifen. Die App bietet Push-Benachrichtigungen, Copilot-Unterstützung und eine vollstän...
- [Guestline Evo: Anmelden und mit Evo navigieren](https://help-guestline.theaccessgroup.com/de/articles/13116840-guestline-evo-anmelden-und-mit-evo-navigieren.md): Sie können Evo verwenden, indem Sie die Schaltfläche „Access Evo“ in Guestline Rezlynx suchen und durch die verfügbaren Abschnitte navigieren, um mit wenigen einfachen Schritten auf Analytics, Copi...
- [Guestline Evo: Friendly URL link overview](https://help-guestline.theaccessgroup.com/de/articles/13868376-guestline-evo-friendly-url-link-overview.md): Erfahren Sie, was ein Friendly-URL-Link ist, und suchen Sie ihn, um ihn mit Kollegen zu teilen.
- [Guestline Evo: Zwei-Faktor-Authentifizierung aktivieren oder deaktivieren](https://help-guestline.theaccessgroup.com/de/articles/13860216-guestline-evo-zwei-faktor-authentifizierung-aktivieren-oder-deaktivieren.md): Erfahren Sie, wie Sie die Zwei-Faktor-Authentifizierung \(2FA\) in Evo mithilfe von FIDO2- oder U2F-Authentifikatoren, SMS oder Authentifizierungs-Apps aktivieren oder bei Bedarf deaktivieren können.
- [Guestline Rezlynx: Zugriff auf Evo – Neuen Evo-Benutzer erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116848-guestline-rezlynx-zugriff-auf-evo-neuen-evo-benutzer-erstellen.md): Sie können in wenigen einfachen Schritten neue Evo-Benutzer erstellen.
- [Guestline Evo: Switching between Access Evo organisations](https://help-guestline.theaccessgroup.com/de/articles/13116847-guestline-evo-switching-between-access-evo-organisations.md): Sind Sie bereit, Ihr System aufzurüsten? Kontaktieren Sie unser Vertriebsteam oder lesen Sie unseren Übersichtsartikel, um zu erfahren, was Access...
- [Guestline Evo: Benutzerberechtigungen bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13116829-guestline-evo-benutzerberechtigungen-bearbeiten.md): Sie können die Zugriffsberechtigungen für Evo-Benutzer innerhalb der Evo-Plattform bearbeiten, indem Sie auf die entsprechende Oberfläche zugreifen und in wenigen einfachen Schritten Rollen, Abonne...
- [Guestline Evo: Passwort zurücksetzen](https://help-guestline.theaccessgroup.com/de/articles/13116844-guestline-evo-passwort-zurucksetzen.md): Sie können Ihr eigenes Evo-Passwort zurücksetzen oder anderen Benutzern helfen, ihre Passwörter über das Access Identity-System in wenigen einfachen Schritten zurückzusetzen.
- [Guestline Evo: Einen Evo-Benutzer deaktivieren/löschen](https://help-guestline.theaccessgroup.com/de/articles/13116825-guestline-evo-einen-evo-benutzer-deaktivieren-loschen.md): Sind Sie bereit, Ihr System aufzurüsten? Kontaktieren Sie unser Vertriebsteam oder lesen Sie unseren Übersichtsartikel, um zu erfahren, was Access...

### Benutzer & Sicherheit 

- [Guestline: Schützen Sie Ihr Hotel vor Sicherheitsbedrohungen](https://help-guestline.theaccessgroup.com/de/articles/13116756-guestline-schutzen-sie-ihr-hotel-vor-sicherheitsbedrohungen.md): Sie können Ihr Hotel und die Daten Ihrer Gäste schützen, indem Sie in wenigen einfachen Schritten bewährte Sicherheitsmaßnahmen befolgen.
- [Guestline: Reaktion auf eine Sicherheitsverletzung](https://help-guestline.theaccessgroup.com/de/articles/13116754-guestline-reaktion-auf-eine-sicherheitsverletzung.md): Mit wenigen einfachen Schritten können Sie Ihr Konto sichern und mögliche Sicherheitsprobleme untersuchen.
- [Guestline: Produkte Firewall Whitelist](https://help-guestline.theaccessgroup.com/de/articles/13116400-guestline-produkte-firewall-whitelist.md): Damit unsere webbasierten Produkte fehlerfrei funktionieren, kann es vorkommen, dass bestimmte URLs/Hosts zur Whitelist/zugelassenen URLs Ihrer...
- [Guestline: Plattform-Benutzer anlegen](https://help-guestline.theaccessgroup.com/de/articles/13114872-guestline-plattform-benutzer-anlegen.md): Sie können in wenigen Schritten einen neuen Benutzer für Guestline anlegen.
- [Guestline: Benutzerberechtigungen für Plattformbenutzer aktualisieren oder bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13116328-guestline-benutzerberechtigungen-fur-plattformbenutzer-aktualisieren-oder-bearbeiten.md): Sie können die Zugriffsrechte/Zugriffsberechtigungen von Plattform Benutzern bearbeiten und aktualisieren, um den Zugriff auf verschiedene Bereiche innerhalb des Systems zu ermöglichen oder einzusc...
- [Guestline: Ihr eigenes Benutzerpasswort für die Plattform zurücksetzen](https://help-guestline.theaccessgroup.com/de/articles/13116371-guestline-ihr-eigenes-benutzerpasswort-fur-die-plattform-zurucksetzen.md): Wenn Sie sich mit einer E-Mail-Adresse anmelden, können Sie Ihr Passwort jederzeit in wenigen einfachen Schritten zurücksetzen.
- [Guestline: Das Passwort eines anderen Plattformbenutzers zurücksetzen](https://help-guestline.theaccessgroup.com/de/articles/13116325-guestline-das-passwort-eines-anderen-plattformbenutzers-zurucksetzen.md): Benutzer können ihr eigenes Benutzerpasswort für die Plattform in wenigen einfachen Schritten zurücksetzen, wenn sie sich mit einer E-Mail-Adresse anmelden.
- [Guestline: Löschen Sie einen Plattformbenutzer.](https://help-guestline.theaccessgroup.com/de/articles/13116322-guestline-loschen-sie-einen-plattformbenutzer.md): Sie können einen Plattformbenutzer jederzeit löschen - gelöschte Benutzer können jedoch nicht wiederhergestellt werden.
- [Guestline: SSO user FAQs](https://help-guestline.theaccessgroup.com/de/articles/13116321-guestline-sso-user-faqs.md): Dieser Informationsartikel enthält weitere Informationen zu einigen häufig gestellten Fragen im Zusammenhang mit dem Onboarding von SSO-Nutzern, dem Zugang und den Berechtigungen. 
- [Guestline PMS: Umstellung von OTP auf Passkey MFA](https://help-guestline.theaccessgroup.com/de/articles/14535511-guestline-pms-umstellung-von-otp-auf-passkey-mfa.md): Was ändert sich und warum ist dies für Ihr Unternehmen wichtig
- [Guestline Rezlynx: Einrichten und Anmelden mit Passkeys für die Multi-Faktor-Authentifizierung \(MFA\)](https://help-guestline.theaccessgroup.com/de/articles/13406914-guestline-rezlynx-einrichten-und-anmelden-mit-passkeys-fur-die-multi-faktor-authentifizierung-mfa.md): Passkeys bieten eine phishing-resistente MFA-Option für erhöhte Sicherheit beim Zugriff auf Ihr Guestline-Konto.
- [Aktivieren Sie Multi-Factor Authentication \(MFA\)](https://help-guestline.theaccessgroup.com/de/articles/13116377-aktivieren-sie-multi-factor-authentication-mfa.md): Sie können MFA für Benutzer in wenigen Schritten aktivieren. 
- [Guestline Rezlynx: Anmeldung mit Multi-Faktor-Authentifizierung \(MFA\)](https://help-guestline.theaccessgroup.com/de/articles/13116378-guestline-rezlynx-anmeldung-mit-multi-faktor-authentifizierung-mfa.md): Sie können sich mit MFA in wenigen einfachen Schritten anmelden. 
- [Zurücksetzen und Wiederherstellen der Multi-Faktor-Authentifizierung \(MFA\)](https://help-guestline.theaccessgroup.com/de/articles/13116379-zurucksetzen-und-wiederherstellen-der-multi-faktor-authentifizierung-mfa.md): Sie können die MFA-Einstellungen eines anderen Benutzers zurücksetzen oder den Zugriff auf Ihr eigenes MFA-Gerät in wenigen einfachen Schritten wiederherstellen. 
- [Guestline Rezlynx: Multi-Faktor Autentifizierung \(MFA\) Überblick und FAQs](https://help-guestline.theaccessgroup.com/de/articles/13116375-guestline-rezlynx-multi-faktor-autentifizierung-mfa-uberblick-und-faqs.md): Dieser Informationsartikel bietet einen Überblick über die Multi-Faktor-Authentifizierung \(MFA\) und beantwortet häufig gestellte Fragen \(FAQs\) zu diesem Thema.
- [Vertrauenswürdige Browser – Überblick, Einrichtung und Durchsetzung](https://help-guestline.theaccessgroup.com/de/articles/13116751-vertrauenswurdige-browser-uberblick-einrichtung-und-durchsetzung.md): Ab Mai 2026 wird für alle Guestline-Websites automatisch der Sicherheitsmodus für vertrauenswürdige Browser aktiviert.
- [Guestline Rezlynx: Vertrauenswürdige Browser – Genehmigen oder Ablehnen einzelner Browser](https://help-guestline.theaccessgroup.com/de/articles/13116752-guestline-rezlynx-vertrauenswurdige-browser-genehmigen-oder-ablehnen-einzelner-browser.md): Sie können einzelne vertrauenswürdige Browser in wenigen einfachen Schritten genehmigen oder ablehnen.
- [Guestline Rezlynx: Vertrauenswürdige Browser – Browser verwalten und Protokolle prüfen](https://help-guestline.theaccessgroup.com/de/articles/13116753-guestline-rezlynx-vertrauenswurdige-browser-browser-verwalten-und-protokolle-prufen.md): Sie können den Zugriff auf vertrauenswürdige Browser regelmäßig überprüfen und verwalten, um die Sicherheit der Website mit wenigen einfachen Schritten zu gewährleisten.

### Guestline PMS 

- [Guestline Rezlynx: Was sind Offline Berichte? Offline-Berichte werden nicht aktualisiert](https://help-guestline.theaccessgroup.com/de/articles/13116411-guestline-rezlynx-was-sind-offline-berichte-offline-berichte-werden-nicht-aktualisiert.md): Die wichtigsten Berichte in Rezlynx werden in regelmäßigen Abständen auf ausgewählte PC's \(in der Regel mindestens 2 verschiedene\) in Ihrem Betrieb heruntergeladen.
- [Guestline Rezlynx: Übersicht der Reservierungsprotokolle](https://help-guestline.theaccessgroup.com/de/articles/13116595-guestline-rezlynx-ubersicht-der-reservierungsprotokolle.md): Dieser Artikel enthält weitere Informationen über: Protokolle innerhalb von Reservierungen, auf der Registerkarte Notizen & ProtokolleBericht...
- [Guestline Rezlynx: Nutzung von Reservierungs-Re-Save](https://help-guestline.theaccessgroup.com/de/articles/13601866-guestline-rezlynx-nutzung-von-reservierungs-re-save.md): Sie können Reservierungen direkt in Guestline Rezlynx PMS erneut speichern, wenn Sie Produktwerte aktualisieren, Konfigurationsfehler korrigieren oder Mehrwertsteuerberechnungen anpassen müssen.
- [Guestline Rezlynx: Rezlynx Navigationsüberblick](https://help-guestline.theaccessgroup.com/de/articles/13116280-guestline-rezlynx-rezlynx-navigationsuberblick.md): Dieser Informationsartikel bietet weitere Informationen zur neuesten Version von Rezlynx und erläutert, wie diese verschiedene Methoden bietet, um Ihnen eine schnelle Navigation durch Ihr PMS zu er...
- [Guestline Rezlynx: Wechseln zwischen Hotel-Sites und Apps](https://help-guestline.theaccessgroup.com/de/articles/13116297-guestline-rezlynx-wechseln-zwischen-hotel-sites-und-apps.md): Sie können in wenigen Schritten zwischen verschiedenen Hotel-Sites \(wenn Sie Zugriff auf mehrere Hotels haben\) und Apps wechseln.
- [Guestline Rezlynx: Universelle Suchleiste](https://help-guestline.theaccessgroup.com/de/articles/13116275-guestline-rezlynx-universelle-suchleiste.md): Dieser Artikel erklärt die Funktion der universellen Suchleiste für nahtloses Suchen in Reservierungen, Personen- und Firmenkarteien, Veranstaltungen, Menüpunkten und Support-Artikeln.
- [Guestline Rezlynx: Hotkeys und Hotkey Gruppen Übersicht](https://help-guestline.theaccessgroup.com/de/articles/13116298-guestline-rezlynx-hotkeys-und-hotkey-gruppen-ubersicht.md): This information article provides further details on the hotkey functionality - which sits just below the Universal search bar, giving you access to menu items with just one click.
- [Guestline Rezlynx: Funktionstasten und Gruppen erstellen, bearbeiten und löschen](https://help-guestline.theaccessgroup.com/de/articles/13116345-guestline-rezlynx-funktionstasten-und-gruppen-erstellen-bearbeiten-und-loschen.md): Sie können Funktionstasten und Gruppen in wenigen einfachen Schritten erstellen, bearbeiten und löschen.
- [Guestline Rezlynx: Wie erstelle ich eine Reservierung?](https://help-guestline.theaccessgroup.com/de/articles/13116423-guestline-rezlynx-wie-erstelle-ich-eine-reservierung.md): Reservierungen können über die Verfügbarkeit, den Planer oder die Gast Reise erstellt werden. In der "Gast Reise" ist die "Erstellen" Option unter der Kategorie "Reservierungen" zu finden.
- [Guestline Rezlynx: Buchungszeilen zu einer Reservierung hinzufügen](https://help-guestline.theaccessgroup.com/de/articles/13116333-guestline-rezlynx-buchungszeilen-zu-einer-reservierung-hinzufugen.md): Früher wurde beim Hinzufügen einer Buchungszeile zu einer Reservierung der Preis bestehender Buchungszeilen neu berechnet.
- [Guestline Rezlynx: Bearbeiten von Buchungszeilen und Überschreiben von Preisen](https://help-guestline.theaccessgroup.com/de/articles/13116336-guestline-rezlynx-bearbeiten-von-buchungszeilen-und-uberschreiben-von-preisen.md): Über Buchungszeilen in der Zimmer & Rate-Sektion der Hauptseite können Aufenthaltsnächte hinzugefügt, entfernt oder bearbeitet werden, ebenso wie...
- [Guestline Rezlynx: Buchungszeilen löschen oder entfernen](https://help-guestline.theaccessgroup.com/de/articles/13116342-guestline-rezlynx-buchungszeilen-loschen-oder-entfernen.md): Sie können Buchungszeilen in wenigen einfachen Schritten löschen oder entfernen.
- [Guestline Rezlynx: Ein Multi-Zimmer erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116454-guestline-rezlynx-ein-multi-zimmer-erstellen.md): Erstellen Sie in wenigen einfachen Schritten ein Multi-zimmer.
- [Guestline Rezlynx: Multi-Zimmer Zusatzfunktionen](https://help-guestline.theaccessgroup.com/de/articles/13116462-guestline-rezlynx-multi-zimmer-zusatzfunktionen.md): Multi-Zimmer Zusatzfunktionen
- [Guestline Rezlynx: Wie man einen Master zu einer Multi-Zimmer-Reservierung](https://help-guestline.theaccessgroup.com/de/articles/13116457-guestline-rezlynx-wie-man-einen-master-zu-einer-multi-zimmer-reservierung.md): Sie können einem Multiroom-Zimmer in wenigen einfachen Schritten einen Master hinzufügen.
- [Guestline Rezlynx: Wie man einen Master zu einer Multi-Zimmer-Reservierung](https://help-guestline.theaccessgroup.com/de/articles/13116460-guestline-rezlynx-wie-man-einen-master-zu-einer-multi-zimmer-reservierung.md): Das Gebührenrouting leitet gebuchte Leistungen automatisch an ein bestimmtes Ziel um.
- [Guestline Rezlynx: Gruppenbuchung erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116566-guestline-rezlynx-gruppenbuchung-erstellen.md): In wenigen einfachen Schritten können Sie eine Gruppenbuchung erstellen. 
- [Guestline Rezlynx: Zimmer zum Gruppenblock hinzufügen und entfernen](https://help-guestline.theaccessgroup.com/de/articles/13116445-guestline-rezlynx-zimmer-zum-gruppenblock-hinzufugen-und-entfernen.md): Ein Block wird verwendet, um Zimmer zu halten und den Verkauf dieser Zimmer als allgemeine Verfügbarkeit einzuschränken.
- [Guestline Rezlynx: Wie man einen Master zu einer Gruppe hinzufügt](https://help-guestline.theaccessgroup.com/de/articles/13116432-guestline-rezlynx-wie-man-einen-master-zu-einer-gruppe-hinzufugt.md): Die Master Accounts sind eine zusätzliche Kontoart, die es ermöglicht, Rechnungen und Folios zu erstellen, ohne eine Zimmerreservierung anlegen zu müssen.
- [Guestline Rezlnyx: Gebührenrouting einer Gruppe hinzufügen](https://help-guestline.theaccessgroup.com/de/articles/13116433-guestline-rezlnyx-gebuhrenrouting-einer-gruppe-hinzufugen.md): Sie können einer Gruppe in wenigen einfachen Schritten einen Gebührenrouting hinzufügen.
- [Guestline Rezlynx: Ändern von Daten für eine Gruppe](https://help-guestline.theaccessgroup.com/de/articles/13116448-guestline-rezlynx-andern-von-daten-fur-eine-gruppe.md): Sie können das Datum einer Gruppenbuchung in ein paar einfachen Schritten ändern. 
- [Guestline Rezlynx: Best Western - Pflichtfelder innerhalb von Gruppen](https://help-guestline.theaccessgroup.com/de/articles/13117249-guestline-rezlynx-best-western-pflichtfelder-innerhalb-von-gruppen.md): Sie können alle Pflichtfelder für eine Gruppenbuchung in dem "Best Western" Reiter ausfüllen und in wenigen Schritten überprüfen, ob die Gruppe bei Best Western übertragen wird.
- [Guestline Rezlynx: Check-in einer Reservierung](https://help-guestline.theaccessgroup.com/de/articles/13116317-guestline-rezlynx-check-in-einer-reservierung.md): Sie können den Check-in-Bildschirm verwenden, um Reservierungen zu filtern und Gäste in wenigen einfachen Schritten einzuchecken.
- [Guestline Rezlynx: Bearbeiten Sie die Anzahl der Gäste \(Pax\) nach dem Einchecken](https://help-guestline.theaccessgroup.com/de/articles/13116264-guestline-rezlynx-bearbeiten-sie-die-anzahl-der-gaste-pax-nach-dem-einchecken.md): Sie können die Anzahl der Gäste einer Buchung nach dem Check-in in wenigen einfachen Schritten ändern.
- [Guestline Rezlynx: Vorzeitiger Check out](https://help-guestline.theaccessgroup.com/de/articles/13116270-guestline-rezlynx-vorzeitiger-check-out.md): Mit diesem Artikel können Sie einen vorzeitigen Check-out abschließen und Informationen darüber erhalten, wie Sie bei Bedarf eine Erstattung vornehmen und eine Rechnung für den Gast erstellen können.
- [Guestline Rezlynx: No Show – Erstellen Sie eine Mehrwertsteuerrechnung für No Shows, nachdem das Deposit einbehalten wurde](https://help-guestline.theaccessgroup.com/de/articles/13116271-guestline-rezlynx-no-show-erstellen-sie-eine-mehrwertsteuerrechnung-fur-no-shows-nachdem-das-deposit-einbehalten-wurde.md): Sie können in wenigen Schritten eine Mehrwertsteuerrechnung für einen No-Show erstellen, bei dem das Deposit bereits einbehalten wurde.
- [Guestline Rezlynx: Übersicht über die Verbesserungen bei der Rechnungsstellung](https://help-guestline.theaccessgroup.com/de/articles/13116452-guestline-rezlynx-ubersicht-uber-die-verbesserungen-bei-der-rechnungsstellung.md): Im System wurden Verbesserungen bei der Rechnungsstellung vorgenommen. Dieser Artikel bietet einen Überblick über diese Verbesserungen.
- [Guestline Rezlynx: Hinzufügen oder Entfernen von Deposit bei einer Reservierung](https://help-guestline.theaccessgroup.com/de/articles/13116254-guestline-rezlynx-hinzufugen-oder-entfernen-von-deposit-bei-einer-reservierung.md): Sie können Deposits auf eine Rezlynx-Reservierung entweder manuell oder über eine Zahlungsschnittstelle in wenigen einfachen Schritten hinzufügen oder entfernen.
- [Guestline Rezlynx: Übersicht Zimmerrechnungen](https://help-guestline.theaccessgroup.com/de/articles/13116273-guestline-rezlynx-ubersicht-zimmerrechnungen.md): Dieser Informationsartikel bietet weitere Informationen zu den Funktionen der Zimmerrechnung. Für erweiterte C&B-Rechnungen gehen Sie zu Adv C&B Module, Veranstaltungen, Rechnungen.
- [Guestline Rezlynx: Korrektur einer falsch gebuchten Leistung oder Anzahl in der Zimmerrechnung](https://help-guestline.theaccessgroup.com/de/articles/13116244-guestline-rezlynx-korrektur-einer-falsch-gebuchten-leistung-oder-anzahl-in-der-zimmerrechnung.md): Sie können eine falsch gebuchte Gebühr innerhalb der Raumabrechnung in wenigen einfachen Schritten korrigieren.
- [Guestline Rezlynx: Korrektur einer falsche Zahlart in der Zimmerrechnung](https://help-guestline.theaccessgroup.com/de/articles/13116260-guestline-rezlynx-korrektur-einer-falsche-zahlart-in-der-zimmerrechnung.md): Navigieren Sie zu Zimmerrechnung \(Rezlynx, Gastreise, Fakturierung, Zimmerrechnung\) und wählen Sie das Zimmer/Reservierung über Das Drop-Down Menü aus.
- [Rückerstattung eines Tokens nach dem Check-out](https://help-guestline.theaccessgroup.com/de/articles/13116304-ruckerstattung-eines-tokens-nach-dem-check-out.md): Beim Erstatten eines Tokens bei einer ausgecheckten Buchung kann die Rückerstattung nicht direkt auf diese Buchung gebucht werden und es muss ein NRA...
- [Guestline Rezlynx: Verwaltung der Zimmerrechnung nach dem Aufenthalt in Rezlynx](https://help-guestline.theaccessgroup.com/de/articles/14688187-guestline-rezlynx-verwaltung-der-zimmerrechnung-nach-dem-aufenthalt-in-rezlynx.md): Sie können Gäste-Rechnungen nach dem Check-out in wenigen einfachen Schritten verwalten und ändern.
- [Guestline Rezlynx: Ein Non Resident Account \(NRA\) erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116313-guestline-rezlynx-ein-non-resident-account-nra-erstellen.md): Sie können ein Non Resident Account \(NRA\) in wenigen einfachen Schritten erstellen.
- [Guestline Rezlynx: Rechnungsmanagement für NRAs und Masters](https://help-guestline.theaccessgroup.com/de/articles/14688098-guestline-rezlynx-rechnungsmanagement-fur-nras-und-masters.md): Sie können NRA- und Masters-Rechnungen nach dem Check-out in wenigen einfachen Schritten verwalten und ändern.
- [Guestline Rezlynx: Überblick über das Payment Gateway](https://help-guestline.theaccessgroup.com/de/articles/13116320-guestline-rezlynx-uberblick-uber-das-payment-gateway.md): Dieser Artikel bietet zusätzliche Details für GuestPay-Kunden und Hotels, die Trust Payments nutzen, über das neue Payment Gateway im Garantie-Tab von Reservierungen.
- [Guestline Rezlynx: Durchlaufende Posten - Analyse Codes](https://help-guestline.theaccessgroup.com/de/articles/13116291-guestline-rezlynx-durchlaufende-posten-analyse-codes.md): Die Erstellung neuer Umsatztypen, die Aktualisierung bestehender Analyse-Codes, das Deaktivieren von durchlaufenden Posten und deren Auswirkungen auf Berichte werden alle in diesem Artikel behandelt.
- [Guestline Rezlynx: Wie man fiskalische Perioden aufsetzt](https://help-guestline.theaccessgroup.com/de/articles/13116474-guestline-rezlynx-wie-man-fiskalische-perioden-aufsetzt.md): Eine fiskalische Periode ist eine Haushaltsbuchhaltungsperiode. Wenn das Systemdatum in Guestline PMS aktiviert ist, müssen Sie Ihre fiskalische Periode eingeben, um festzulegen, wann das Ende der ...
- [Guestline Rezlynx: Mehrwesteuer Handhabung](https://help-guestline.theaccessgroup.com/de/articles/13116296-guestline-rezlynx-mehrwesteuer-handhabung.md): Dieser Informationsartikel befasst sich damit, wie Rezlynx die Mehrwertsteuer innerhalb von Rezlynx behandelt – sie wird zeilenweise für einzelne Artikel oder Produkte berechnet und nicht für die G...
- [Guestline Rezlynx: Erstellen Sie eine Steuerregelung](https://help-guestline.theaccessgroup.com/de/articles/13116624-guestline-rezlynx-erstellen-sie-eine-steuerregelung.md): Mit wenigen einfachen Schritten können Sie im System eine Steuerregelung erstellen, um einen bestimmten Steuer- oder Mehrwertsteuerwert zu berechnen.
- [Guestline Rezlynx: Periodenende und Deposit Steuer Kalkulation](https://help-guestline.theaccessgroup.com/de/articles/13116464-guestline-rezlynx-periodenende-und-deposit-steuer-kalkulation.md): Im Folgenden wird erläutert, wie der Abschnitt Steuerbeträge in den Berichten zum Periodenende berechnet wird.
- [Guestline Rezlynx: MwSt. Split auf Rechnungen](https://help-guestline.theaccessgroup.com/de/articles/13116427-guestline-rezlynx-mwst-split-auf-rechnungen.md): In einigen Ländern wird vorgeschrieben, dass Gruppierungen von Leistungen, für die unterschiedliche Mehrwertsteuersätze gelten, nicht in einer Rechnung zusammengefasst werden dürfen.
- [Guestline Rezlynx: Werte vom Tagesende stimmen nicht mit Aktuell & Forecast Bericht überein](https://help-guestline.theaccessgroup.com/de/articles/13116437-guestline-rezlynx-werte-vom-tagesende-stimmen-nicht-mit-aktuell-forecast-bericht-uberein.md): Möglicherweise stellen Sie fest, dass Ihre Zahlen vom Tagesende nicht mit Ihrem Aktuell & Forecast Bericht übereinstimmen. Dieser Artikel zur Fehlerbehebung hilft Ihnen, dies zu überprüfen.
- [Guestline Rezlynx: Automatisierte Einrichtung von Periodenendeberichten](https://help-guestline.theaccessgroup.com/de/articles/13116245-guestline-rezlynx-automatisierte-einrichtung-von-periodenendeberichten.md): Ein Überblick über das Tagesende, zusammen mit den Zahlen für das bisherige Wochenende und das bisherige Monatsende, kann automatisch gesendet werden, wenn das Tagesende ausgeführt wird.
- [Guestline PMS: Übersicht über das Perioden Ende](https://help-guestline.theaccessgroup.com/de/articles/13116571-guestline-pms-ubersicht-uber-das-perioden-ende.md): Das Perioden Ende fasst die Umsatz-, Zahlungs- und Belegungszahlen zusammen, die zwischen dem Start- und Enddatum des jeweiligen Perioden Ende verarbeitet wurden.
- [Guestline Rezlynx: Gebuchter Umsatz](https://help-guestline.theaccessgroup.com/de/articles/13116435-guestline-rezlynx-gebuchter-umsatz.md): In diesem Artikel finden Sie einen Überblick über den Bericht, erfahren, wie Sie den Bericht ausführen, die Berichtsausgabe und Informationen zur Fehlerbehebung.
- [Guestline Rezlynx: Manager Bericht](https://help-guestline.theaccessgroup.com/de/articles/13116479-guestline-rezlynx-manager-bericht.md): In diesem Artikel finden Sie eine Übersicht über den Bericht, erfahren, wie Sie ihn ausführen, sehen seine allgemeinen Funktionen und erhalten Informationen zur Fehlerbehebung.
- [Guestline Rezlynx: Neuer Aktuell & Forecast Bericht](https://help-guestline.theaccessgroup.com/de/articles/13116544-guestline-rezlynx-neuer-aktuell-forecast-bericht.md): In diesem Artikel finden Sie eine Übersicht über Berichte in Bezug auf aktuelle Ergebnisse und zukünftige Entwicklungen. Sie erfahren, wie Sie den Bericht ausführen, erhalten Informationen zur Beri...
- [Guestline Rezlynx: Aktuell & Forecast Bericht](https://help-guestline.theaccessgroup.com/de/articles/13116434-guestline-rezlynx-aktuell-forecast-bericht.md): In diesem Artikel finden Sie einen Überblick über den Aktuell & Forecast, erfahren, wie Sie den Bericht ausführen, die Berichtsausgabe und Informationen zur Fehlerbehebung.
- [Guestline PMS: Pickup- und Freigabe Bericht](https://help-guestline.theaccessgroup.com/de/articles/16294376-guestline-pms-pickup-und-freigabe-bericht.md): Überprüfen Sie die Pickup-Aktivitäten \(Abruf = PickUp\), freigegebene Kontingente sowie die Auswirkungen auf den Umsatz Ihrer Gruppen und Zimmerblöcken, um die Performance der Kontingente im Zeitver...
- [Guestline Rezlynx: Eine fehlerhaft gebuchte Gutschrift korrigieren](https://help-guestline.theaccessgroup.com/de/articles/13116238-guestline-rezlynx-eine-fehlerhaft-gebuchte-gutschrift-korrigieren.md): Dieses Verfahren stellt sicher, dass eine fehlerhaft gebuchte Gutschrift ordnungsgemäß storniert wird, indem eine Rechnung als Gegenbuchung gebucht wird, so dass Ihr Hauptbuch korrekt bleibt.
- [Guestline Rezlynx: Korrigieren einer Debitorenrechnung bei Überzahlung](https://help-guestline.theaccessgroup.com/de/articles/13116283-guestline-rezlynx-korrigieren-einer-debitorenrechnung-bei-uberzahlung.md): Sie können eine fehlerhafte Rechnung nicht vollständig ändern, aber Sie können eine Gutschrift ausstellen, um den Überbetrag in wenigen Schritten abzuziehen.
- [Guestline Rezlynx: Ein Produkt erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116495-guestline-rezlynx-ein-produkt-erstellen.md): Produkte sind die Elemente Ihres Preisplans, die nicht zur Unterkunft gehören. Sie können diese in wenigen Schritten ganz einfach einrichten.
- [Guestline Rezlynx: Schicht Freibetrag bei Upsells](https://help-guestline.theaccessgroup.com/de/articles/13116247-guestline-rezlynx-schicht-freibetrag-bei-upsells.md): Die Aktivierung der Funktion „Schicht Freibetrag bei Upsells“ für Ihr Hotel wirkt sich nicht auf Reservierungen aus, denen bereits Upsells zugeordnet...
- [Guestline Rezlynx: Erstellen einer Produktregel](https://help-guestline.theaccessgroup.com/de/articles/13116491-guestline-rezlynx-erstellen-einer-produktregel.md): Sie können Produktregeln in wenigen einfachen Schritten erstellen und verwalten.
- [Guestline Rezlynx: Erstellen einer Preistabelle](https://help-guestline.theaccessgroup.com/de/articles/13116486-guestline-rezlynx-erstellen-einer-preistabelle.md): Sie können eine Preistabelle erstellen, um einen statischen Preis einzurichten, der sich im Laufe der Zeit nicht ändert. In diesem Artikel werden die verschiedenen Arten von Tabellen und die Erstel...
- [Guestline Rezlynx: Erstellen einer Flex. Tabelle](https://help-guestline.theaccessgroup.com/de/articles/13116488-guestline-rezlynx-erstellen-einer-flex-tabelle.md): Sie können eine Flex. Tabelle erstellen, um einen Preis einzurichten, der Ihnen die Möglichkeit gibt, Ausnahmen für ein bestimmtes Datum oder einen bestimmten Zeitraum in der Zukunft für bis zu 3 J...
- [Guestline Rezlynx: Erstellen einer Preisregel](https://help-guestline.theaccessgroup.com/de/articles/13116490-guestline-rezlynx-erstellen-einer-preisregel.md): Sie können in wenigen Schritten eine Preisregel einrichten, um festzulegen, für welche Daten der Preis oder die Flex-Tabelle verfügbar sein soll, und um bestimmte Bedingungen anzuwenden.
- [Guestline PMS: Erstellen Sie einen neuen Zimmerpreisplan ](https://help-guestline.theaccessgroup.com/de/articles/13116483-guestline-pms-erstellen-sie-einen-neuen-zimmerpreisplan.md): Dieser Artikel führt Sie durch den Prozess der Erstellung eines neuen Preisplans und enthält Hyperlinks zu Artikeln, die einen detaillierten Einblick in die einzelnen Komponenten bieten.
- [Guestline Rezlynx: Wie erstelle ich eine festliche- oder Weihnachtsrate?](https://help-guestline.theaccessgroup.com/de/articles/13116441-guestline-rezlynx-wie-erstelle-ich-eine-festliche-oder-weihnachtsrate.md): Preispläne sind für jedes Haus unterschiedlich, aber in diesem Artikel zeigen wir Ihnen eine Möglichkeit, ein dreitägiges Weihnachts- oder Festtagspaket zu erstellen.
- [Guestline Rezlynx: Restriktionen](https://help-guestline.theaccessgroup.com/de/articles/13116498-guestline-rezlynx-restriktionen.md): Sie können in wenigen einfachen Schritten Restriktionen zu Preisplänen hinzufügen, die regeln, wann ein Preisplan verkauft werden kann und wann nicht.
- [Guestline Distribution Hub: Finale Anpassungen werden an die Distribution gesendet.](https://help-guestline.theaccessgroup.com/de/articles/13116367-guestline-distribution-hub-finale-anpassungen-werden-an-die-distribution-gesendet.md): In Rezlynx konfigurierte finale Anpassungen, können jetzt direkt zur Distribution gesendet werden werden.
- [Guestline Rezlynx: Schichfreibetrag mit Produktverlust und nicht genutzte Freibeträge erklärt](https://help-guestline.theaccessgroup.com/de/articles/13116251-guestline-rezlynx-schichfreibetrag-mit-produktverlust-und-nicht-genutzte-freibetrage-erklart.md): Schichfreibetrag mit Produktverlust und nicht genutzte Freibeträge erklärt
- [Guestline Rezlynx: Ratenübersicht für die Ratenverwaltung](https://help-guestline.theaccessgroup.com/de/articles/13116470-guestline-rezlynx-ratenubersicht-fur-die-ratenverwaltung.md): In diesem Artikel wird die Ratenübersicht mit Pivot-Tabellen vorgestellt.
- [Guestline Rezlynx: Anlässe im Planer](https://help-guestline.theaccessgroup.com/de/articles/13116467-guestline-rezlynx-anlasse-im-planer.md): Für interne oder externe Veranstaltungen oder wichtige Termine können Sie dem Planer ein besonderer Anlass hinzufügen. 
- [Guestline Rezlynx: Statuscodes hinzufügen oder bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13116353-guestline-rezlynx-statuscodes-hinzufugen-oder-bearbeiten.md): Sie können Statuscodes, die den Status eines Zimmers oder einer Buchung definieren, in wenigen Schritten hinzufügen oder bearbeiten.
- [Guestline PMS: AA‑Priorität \(Auto Allocate\) festlegen](https://help-guestline.theaccessgroup.com/de/articles/13116601-guestline-pms-aa-prioritat-auto-allocate-festlegen.md): Die AA‑Priorität \(Auto Allocate Priority\) beschreibt die Fähigkeit des Systems, Zimmer automatisch in einer bestimmten Reihenfolge zuzuweisen.
- [Guestline Rezlynx: Unterschied zwischen "aus Bestand abziehen" und "Out of Service"](https://help-guestline.theaccessgroup.com/de/articles/13116414-guestline-rezlynx-unterschied-zwischen-aus-bestand-abziehen-und-out-of-service.md): Wird ein Zimmer aus dem Bestand abgezogen oder als out of service gesetzt, so macht dies das Zimmer unbuchbar. Dennoch wirken sich die zwei Status unterschiedlich auf die gesamte Verfügbarkeit aus.
- [Guestline Rezlynx: Q-Rooms](https://help-guestline.theaccessgroup.com/de/articles/13116349-guestline-rezlynx-q-rooms.md): Sie können Check-ins priorisieren, indem Sie das Zimmer als Q-Room markieren, damit es vorrangig gereinigt wird.
- [Guestline Rezlynx: Pflichtfelder hinzufügen oder bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13116350-guestline-rezlynx-pflichtfelder-hinzufugen-oder-bearbeiten.md): Sie können Pflichtfelder hinzufügen – das sind Felder, die ausgefüllt werden müssen, um im System weiter fortfahren zu können – oder aktuelle Felder in wenigen Schritten bearbeiten.
- [Guestline Rezlynx: Attribute erstellen oder bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13116357-guestline-rezlynx-attribute-erstellen-oder-bearbeiten.md): Sie können zusätzliche Felder, sogenannte Attribute, erstellen, um im System zusätzliche Informationen zu erfassen – in nur wenigen einfachen Schritten.
- [Guestline Rezlynx: Schnellnotizen erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116361-guestline-rezlynx-schnellnotizen-erstellen.md): Sie können Schnellnotizen erstellen, um sie in den Notizabschnitten des Systems hinzuzufügen – in nur wenigen einfachen Schritten.
- [Guestline Rezlynx: Stornierungsbedinungen erstellen](https://help-guestline.theaccessgroup.com/de/articles/13116309-guestline-rezlynx-stornierungsbedinungen-erstellen.md): Sie können Stornierungsbedinungen erstellen, diese einer Rate und einem Vorlagentyp hinzufügen – in wenigen einfachen Schritten.
- [Guestline Rezlynx: Erstellen, Bearbeiten oder Löschen von Zimmerwartungen](https://help-guestline.theaccessgroup.com/de/articles/13116301-guestline-rezlynx-erstellen-bearbeiten-oder-loschen-von-zimmerwartungen.md): Wichtig: Vor dem Hinzufügen einer Zimmerwartungsperiode - stellen Sie sicher, dass alle Reservierungen von diesem Zimmer entfernt wurden, damit die...
- [Guestline Rezlynx: Bearbeiten der Zimmerkategorie und Zimmer-Beschreibungen](https://help-guestline.theaccessgroup.com/de/articles/13116389-guestline-rezlynx-bearbeiten-der-zimmerkategorie-und-zimmer-beschreibungen.md): Die Beschreibungen für Zimmer-Kategorien und Zimmernummer können bearbeitet werden.
- [Guestline Rezlynx: Änderung des Zimmerbestands – Zimmer-IDs und Zimmer-Typ-Codes](https://help-guestline.theaccessgroup.com/de/articles/13116386-guestline-rezlynx-anderung-des-zimmerbestands-zimmer-ids-und-zimmer-typ-codes.md): Vorausgesetzt, Sie haben die richtige Benutzerzugriffsebene zur Konfiguration des Rezlynx-Systems, können Sie die Zimmerbeschreibungen ändern.
- [Guestline Rezlynx: Verwalten von Wartungscodes](https://help-guestline.theaccessgroup.com/de/articles/13116243-guestline-rezlynx-verwalten-von-wartungscodes.md): Wartungscodes werden bei der Erstellung von Wartungsperioden verwendet, um den Wartungsbericht filtern zu können.
- [Guestline Rezlynx: Rezlynx Karteien- Marketing Präferenzen](https://help-guestline.theaccessgroup.com/de/articles/13116295-guestline-rezlynx-rezlynx-karteien-marketing-praferenzen.md): Dieser Informationsartikel behandelt die Änderungen an den Rezlynx-Karteien, die am Montag, dem 14. April 2024, vorgenommen wurden und jetzt auf allen Seiten implementiert sind.
- [Guestline Rezlynx: Kartei mit „Hausverbot” markieren](https://help-guestline.theaccessgroup.com/de/articles/13116563-guestline-rezlynx-kartei-mit-hausverbot-markieren.md): Sie können eine Kartei als „Hausverbot“ markieren \(früher als „Blacklist“ bezeichnet\), um eine Warnmeldung auf dem Bildschirm anzuzeigen, die einen Gast daran hindert, bei Ihrem Team zu buchen.
- [Guestline Rezlynx: DSGVO - Automatisierte Karteilöschung](https://help-guestline.theaccessgroup.com/de/articles/13116559-guestline-rezlynx-dsgvo-automatisierte-karteiloschung.md): Sie können das System so konfigurieren, dass die Karteien nach einer bestimmten Zeit automatisch gelöscht werden, und zwar in wenigen Schritten.
- [Europäisches Gesetz zur Barrierefreiheit \(EAA\) und E-Mail-Vorlagen](https://help-guestline.theaccessgroup.com/de/articles/13116620-europaisches-gesetz-zur-barrierefreiheit-eaa-und-e-mail-vorlagen.md): Dieses Dokument erläutert unsere Verpflichtung zur Einhaltung des European Accessibility Act \(EAA\) in allen unseren digitalen Produkten und bietet...
- [Guestline Rezlynx: Neue E-Mail-Funktion](https://help-guestline.theaccessgroup.com/de/articles/13116537-guestline-rezlynx-neue-e-mail-funktion.md): Ein neues E-Mail-System ist jetzt für Zimmerrechnungen, Rechnungsnachdruck und Bestätigungs-E-Mails verfügbar, die so eingestellt werden können, dass sie von der E-Mail-Adresse des Hotels gesendet ...
- [Guestline Rezlynx: Neue E-Mail-Vorlagen für Reservierungsbestätigungen](https://help-guestline.theaccessgroup.com/de/articles/13116477-guestline-rezlynx-neue-e-mail-vorlagen-fur-reservierungsbestatigungen.md): Anhand dieser Anleitung können Sie die neue Funktion für Bestätigungs-E-Mails aktivieren, Vorlagen erstellen und versenden.
- [Guestline Rezlynx: Email Spoofing Überblick](https://help-guestline.theaccessgroup.com/de/articles/13116403-guestline-rezlynx-email-spoofing-uberblick.md): Wer sollte diesen Support-Artikel lesen? Jeder, der eine E-Mail-Adresse in 'Zeige dies "Von" wenn beim Versenden' von Vorlagen-E-Mails folgenden...
- [Guestline Rezlynx: Email Spoofing Überblick](https://help-guestline.theaccessgroup.com/de/articles/13116404-guestline-rezlynx-email-spoofing-uberblick.md): Was ist E-Mail-Spoofing/Masking. Das Ergebnis ist, dass eine E-Mail so aussieht, als wäre sie von einer anderen Domain gesendet worden.
- [Guestline Rezlynx: SPF Eintrag einrichten](https://help-guestline.theaccessgroup.com/de/articles/13116407-guestline-rezlynx-spf-eintrag-einrichten.md): Dieser Artikel befasst sich mit der grundlegenden Konfiguration von SPF, deren Zweck in der Übersicht über E-Mail-Spoofing behandelt wird; bitte lesen Sie diesen Artikel, bevor Sie mit dem folgende...
- [Guestline Rezlynx: DKIM records setup](https://help-guestline.theaccessgroup.com/de/articles/13116405-guestline-rezlynx-dkim-records-setup.md): Dieser Artikel befasst sich mit der DKIM-Konfiguration, deren Zweck in der E-Mail-Spoofing-Übersicht behandelt wird.
- [Guestline Rezlynx: Datev Cloud Export - Benutzerzugang](https://help-guestline.theaccessgroup.com/de/articles/13460094-guestline-rezlynx-datev-cloud-export-benutzerzugang.md): Dies ist eine kurze Anleitung zum Einstellen von Benutzerrechten.
- [Guestline Rezlynx: Wie korrigiere ich eine Rechnung \(Gast benötigt korrigierte Rechnung\)?](https://help-guestline.theaccessgroup.com/de/articles/13461767-guestline-rezlynx-wie-korrigiere-ich-eine-rechnung-gast-benotigt-korrigierte-rechnung.md): Wie korrigiere ich eine Rechnung \(Gast benötigt korrigierte Rechnung\).
- [Guestline Rezlynx: Wie korrigiere ich eine Debitoren Rechnung \(Gast benötigt keine Rechnung\)](https://help-guestline.theaccessgroup.com/de/articles/13461693-guestline-rezlynx-wie-korrigiere-ich-eine-debitoren-rechnung-gast-benotigt-keine-rechnung.md): Wie korrigiere ich eine Debitoren Rechnung \(Gast benötigt keine Rechnung\).
- [Guestline Rezlynx: City Tax und Zuschläge](https://help-guestline.theaccessgroup.com/de/articles/13459646-guestline-rezlynx-city-tax-und-zuschlage.md): In Städten und Kurorten werden öfters City Tax und Zuschläge eingesetzt – eine Tourismusabgabe oder Kurtaxe. Rezlynx bietet Ihnen die Möglichkeit dies zu individualisieren.
- [Guestline Rezlynx: Anleitung zum Hinterlegen eines Kontaktes für die Meldung von Registrierkassen](https://help-guestline.theaccessgroup.com/de/articles/13460115-guestline-rezlynx-anleitung-zum-hinterlegen-eines-kontaktes-fur-die-meldung-von-registrierkassen.md): Sie können einen Elster-Kontakt in wenigen Schritten speichern.
- [Guestline Rezlynx: Datev Cloud Export – Export generieren](https://help-guestline.theaccessgroup.com/de/articles/13460073-guestline-rezlynx-datev-cloud-export-export-generieren.md): Dies ist eine kurze Anleitung zum Generieren des Finanzexports.
- [Guestline Rezlynx: Aktivierung des Datev Cloud Exports](https://help-guestline.theaccessgroup.com/de/articles/13460045-guestline-rezlynx-aktivierung-des-datev-cloud-exports.md): Datev Cloud Export ist eine neue Funktion, die eine LANSync-Installation für Hotels in Deutschland ersetzt. Dieser Artikel unterstützt Sie bei der Aktivierung des Exports.
- [Guestline Rezlynx: eRechnung Deutschland](https://help-guestline.theaccessgroup.com/de/articles/13459980-guestline-rezlynx-erechnung-deutschland.md): Guestline PMS unterstützt nun die Erstellung von eRechnungen im ZUGFeRD-Format.
- [Guestline Rezlynx: Wie benutze ich den Bericht City Tax?](https://help-guestline.theaccessgroup.com/de/articles/13459926-guestline-rezlynx-wie-benutze-ich-den-bericht-city-tax.md): Über den Bericht City Tax kann eine CSV Datei ausschließlich zur Ermittlung der Hamburger Beherbergungssteuer-Abgabe generiert werden.
- [Guestline Rezlynx: Was ist EFSTA?](https://help-guestline.theaccessgroup.com/de/articles/13459837-guestline-rezlynx-was-ist-efsta.md): Erste Schritte - Was ist EFSTA?
- [Guestline Rezlynx: Externe Rechnungen - Doppelte Mehrwertsteuer](https://help-guestline.theaccessgroup.com/de/articles/13459799-guestline-rezlynx-externe-rechnungen-doppelte-mehrwertsteuer.md): Einige Kassensysteme von Drittanbietern erstellen Belege/Rechnungen mit Mehrwertsteuer, wenn sie Zimmertransfers an das PMS durchführen \(z. B. Gastronovi\).

### Standard C&B 

- [Guestline Standard C&B: Verwaltung der nachträglichen Zimmerrechnung in Rezlynx](https://help-guestline.theaccessgroup.com/de/articles/14688257-guestline-standard-c-b-verwaltung-der-nachtraglichen-zimmerrechnung-in-rezlynx.md): Sie können Rechnungen für Veranstaltungen nach dem Check-out in wenigen einfachen Schritten verwalten und ändern.

### Erw. C&B Modul 

- [Guestline Erweitertes C&B: Benutzerdefinierte Sortierung im VA Buch hinzufügen](https://help-guestline.theaccessgroup.com/de/articles/12382405-guestline-erweitertes-c-b-benutzerdefinierte-sortierung-im-va-buch-hinzufugen.md): Man kann, in ein paar einfachen Schritten, eine benutzerdefinierte Sortierung erstellen, damit jeder Nutzer eine individuell angepasste Ansicht hat.
- [Guestline Erw. C&B: Einchecken einer Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382472-guestline-erw-c-b-einchecken-einer-veranstaltung.md): Sie können in wenigen einfachen Schritten eine Veranstaltung einchecken, was für die Erhebung der Umsätze erforderlich ist.
- [Guestline Advanced C&B: Korrigieren eines Anlasses, der nicht eingecheckt wurde](https://help-guestline.theaccessgroup.com/de/articles/12385705-guestline-advanced-c-b-korrigieren-eines-anlasses-der-nicht-eingecheckt-wurde.md): Die Anlässe in Adv C&B sorgen für die Einnahmen im System. Die Anlässe müssen täglich vom Hotel eingecheckt werden.
- [Guestline Erw. C&B: Check out einer Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382473-guestline-erw-c-b-check-out-einer-veranstaltung.md): Sie können eine Veranstaltung in wenigen Schritten auschecken, wenn alle Anlässe einen Nullsaldo aufweisen oder auf ein Debitorenkonto gehen.
- [Guestline Erw. C&B: Übersicht über die Erw. C&B Ini-Einstellungen anpassen](https://help-guestline.theaccessgroup.com/de/articles/12382430-guestline-erw-c-b-ubersicht-uber-die-erw-c-b-ini-einstellungen-anpassen.md): Sie können die Erw. C&B Ini-Einstellungen in wenigen einfachen Schritten ändern.
- [Guestline Erw. C&B: Anlassarten erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382418-guestline-erw-c-b-anlassarten-erstellen.md): Sie können Anlassarten erstellen, die für alle Events im System verwendet werden.
- [Guestline Advanced C&B: Event-Typen erstellen & Anzahlungsregeln festlegen](https://help-guestline.theaccessgroup.com/de/articles/12382414-guestline-advanced-c-b-event-typen-erstellen-anzahlungsregeln-festlegen.md): Sie können Event-Typen erstellen und Anzahlungsregeln hinzufügen – in wenigen einfachen Schritten.
- [Guestline Erw. C&B: Bestuhlungsarten erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382422-guestline-erw-c-b-bestuhlungsarten-erstellen.md): Sie können im Erw. C&B Bereich Bestuhlungsarten in wenigen einfachen Schritten erstellen.
- [Guestline Advanced C&B: Lokationsarten erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382421-guestline-advanced-c-b-lokationsarten-erstellen.md): Sie können Lokationsarten in Advanced C&B in wenigen einfachen Schritten erstellen.
- [Guestline Advanced C&B: Erstellen eines Advanced C&B-Raums mit Standort- und Layout-Typen](https://help-guestline.theaccessgroup.com/de/articles/12382408-guestline-advanced-c-b-erstellen-eines-advanced-c-b-raums-mit-standort-und-layout-typen.md): Sie können Advanced C&B-Räume in wenigen Schritten erstellen.
- [Guestline Erw. C&B: Erstellen von Erw. C&B Preisplänen \(Tagungspauschalen\)](https://help-guestline.theaccessgroup.com/de/articles/12382431-guestline-erw-c-b-erstellen-von-erw-c-b-preisplanen-tagungspauschalen.md): Sie können Erw. C&B Preispläne in wenigen einfachen Schritten erstellen.
- [Guestline Erw. C&B: Statuscodes bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/12382428-guestline-erw-c-b-statuscodes-bearbeiten.md): Sie können Statuscodes für Advanced C&B in wenigen einfachen Schritten bearbeiten.
- [Guestline Advanced C&B: Erstellen von Stornierungsgründen und Gründen für verlorene Buchungen](https://help-guestline.theaccessgroup.com/de/articles/12382410-guestline-advanced-c-b-erstellen-von-stornierungsgrunden-und-grunden-fur-verlorene-buchungen.md): Sie können Gründe für Stornierungen und verlorene Buchungen im Advanced C&B in wenigen Schritten erstellen.
- [Guestline Advanced C&B: Erstellen eines Advanced C&B-Attributs](https://help-guestline.theaccessgroup.com/de/articles/12382409-guestline-advanced-c-b-erstellen-eines-advanced-c-b-attributs.md): Sie können Ihr Advanced C&B-System mit Attributen in nur wenigen Schritten anpassen.
- [Guestline Erw. C&B: Schnellnotizen erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382426-guestline-erw-c-b-schnellnotizen-erstellen.md): Sie können Schnellnotizen erstellen, um sie zu Events und Funktionen hinzuzufügen.
- [Guestline Erw. C&B: Anlass-Buchungsvorlage erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382417-guestline-erw-c-b-anlass-buchungsvorlage-erstellen.md): Sie können Anlass-Buchungsvorlagen in wenigen einfachen Schritten erstellen.
- [Guestline Erw. C&B: Interne Adressen hinzufügen](https://help-guestline.theaccessgroup.com/de/articles/12382420-guestline-erw-c-b-interne-adressen-hinzufugen.md): Sie können E-Mails intern versenden, einschließlich Erw. C&B-Anlass Sheets und Bestätigungsschreiben, indem Sie interne E-Mail-Adressen hinzufügen. Diese können in wenigen einfachen Schritten im Sy...
- [Guestline Erweitertes C&B: Eine Checkliste hinzufügen](https://help-guestline.theaccessgroup.com/de/articles/12382403-guestline-erweitertes-c-b-eine-checkliste-hinzufugen.md): Sie können Veranstaltungs - Checklisten erstellen, um Aufgaben, die erledigt werden müssen oder bereits abgeschlossen sind, in nur wenigen Schritten zuzuweisen und nachzuverfolgen
- [Guestline Erw. C&B: Verschiedene Ressourcen erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382425-guestline-erw-c-b-verschiedene-ressourcen-erstellen.md): Sie können Ressourcen erstellen, die keine Speisen- oder Getränkeposten sind, aber für ein Event bzw. eine Veranstaltung berechnet oder in den Notizen aufgeführt werden müssen.
- [Guestline Advanced C&B: Erstellen eines F&B-Artikels](https://help-guestline.theaccessgroup.com/de/articles/12382407-guestline-advanced-c-b-erstellen-eines-f-b-artikels.md): Sie können Speisen- und Getränkepositionen \(F&B\) in wenigen Schritten in das System einfügen, um sie zu Veranstaltungen hinzuzufügen oder F&B-Menüs zu erstellen.
- [Guestline Advanced C&B: Erstellen eines Teilnehmer- oder Ticket-Events](https://help-guestline.theaccessgroup.com/de/articles/12382415-guestline-advanced-c-b-erstellen-eines-teilnehmer-oder-ticket-events.md): Ein Teilnehmer- oder Ticket-Event ermöglicht es dem Veranstalter, Tickets für das Event zu verkaufen und Teilnehmer bestimmten Tischen zuzuordnen
- [Guestline Advanced C&B: Abteilungen erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382411-guestline-advanced-c-b-abteilungen-erstellen.md): Sie können Abteilungen in nur wenigen Schritten erstellen
- [Guestline Erw. C&B: Anfrage-Schliessungscodes erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382413-guestline-erw-c-b-anfrage-schliessungscodes-erstellen.md): Sie können Schliessungscodes für Event-Anfragen in wenigen Schritten erstellen.
- [Guestline Advanced C&B: Suche nach einer Veranstaltung über die Veranstaltung suchen/ erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382458-guestline-advanced-c-b-suche-nach-einer-veranstaltung-uber-die-veranstaltung-suchen-erstellen.md): Sie können nach Veranstaltungen suchen und einen Veranstaltungs-Bericht exportieren.
- [Guestline Erw. C&B: Eine Veranstaltung erstellen](https://help-guestline.theaccessgroup.com/de/articles/12382449-guestline-erw-c-b-eine-veranstaltung-erstellen.md): Sie können eine Veranstaltung über das VA-Buch oder über „Veranstaltung suchen/erstellen“ in wenigen einfachen Schritten erstellen. Zudem behandeln wir einige häufige Fehler, die beim Erstellen von...
- [Guestline Erw. C&B: Re-aktivieren einer stronierten Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382445-guestline-erw-c-b-re-aktivieren-einer-stronierten-veranstaltung.md): Stornierte Veranstaltungen können in wenigen Schritten für aktuelle oder zukünftige Termine re-aktiviert werden.
- [Guestline Erw. C&B: Stornierung einer Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382437-guestline-erw-c-b-stornierung-einer-veranstaltung.md): Sie können eine Veranstaltung über das VA-Buch, über Veranstaltung suchen/ erstellen oder innerhalb der Veranstaltung selbst stornieren - die Optionen werden in diesem Artikel vorgestellt.
- [Guestline Erw. C&B: Erstellen eines Teilnehmer- oder Ticket-Events](https://help-guestline.theaccessgroup.com/de/articles/12382451-guestline-erw-c-b-erstellen-eines-teilnehmer-oder-ticket-events.md): Ein Teilnehmer- oder Ticket-Event ermöglicht es dem Veranstalter, Tickets für das Event zu verkaufen und Teilnehmer bestimmten Tischen zuzuordnen.
- [Guestline Advanced C&B: Rückerstattung oder Einbehaltung einer Anzahlung für eine Teilnehmerbuchung](https://help-guestline.theaccessgroup.com/de/articles/12382456-guestline-advanced-c-b-ruckerstattung-oder-einbehaltung-einer-anzahlung-fur-eine-teilnehmerbuchung.md): Sie können eine Anzahlung für eine Teilnehmerbuchung in wenigen einfachen Schritten zurückerstatten oder einbehalten.
- [Guestline Erw. C&B: Nach einam Anlass suchen](https://help-guestline.theaccessgroup.com/de/articles/12382490-guestline-erw-c-b-nach-einam-anlass-suchen.md): Über die Anlass Suchen/Erstellen können Sie in wenigen einfachen Schritten nach einem Anlass suchen.
- [Guestline Erw. C&B: Kopieren eines Anlasses in einer Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382447-guestline-erw-c-b-kopieren-eines-anlasses-in-einer-veranstaltung.md): Sie können einen Anlass innerhalb einer Veranstaltung in wenigen einfachen Schritten kopieren.
- [Guestline Erw. C&B: Re-aktivieren eines Anlasses in einer Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382489-guestline-erw-c-b-re-aktivieren-eines-anlasses-in-einer-veranstaltung.md): Sie können einen stornierten Anlass innerhalb einer Veranstaltung in wenigen einfachen Schritten re-aktivieren.
- [Guestline Erw. C&B: Stornieren eines Anlasses in einer Veranstaltung](https://help-guestline.theaccessgroup.com/de/articles/12382486-guestline-erw-c-b-stornieren-eines-anlasses-in-einer-veranstaltung.md): Sie können einen Anlass innerhalb einer Veranstaltung in wenigen einfachen Schritten stornieren.
- [Guestline Advanced C&B: Eine Veranstaltungsrechnung finden](https://help-guestline.theaccessgroup.com/de/articles/12385706-guestline-advanced-c-b-eine-veranstaltungsrechnung-finden.md): Sie können eine Kopie einer Veranstaltungsrechnung in wenigen einfachen Schritten finden.
- [Guestline Advanced C&B: Rechnung nach der Veranstaltung verwalten](https://help-guestline.theaccessgroup.com/de/articles/14687707-guestline-advanced-c-b-rechnung-nach-der-veranstaltung-verwalten.md): Sie können Rechnungen für Veranstaltungen nach dem Check-out in wenigen einfachen Schritten verwalten und ändern.

### GuestPay

- [Benötigen Sie Hilfe? Wir sind für Sie da](https://help-guestline.theaccessgroup.com/de/articles/13346046-benotigen-sie-hilfe-wir-sind-fur-sie-da.md): Verabschieden Sie sich von Zeitverschwendung und freuen Sie sich auf mühelosen Support.
- [Guestline GuestPay: Neues Trust Payments Portal](https://help-guestline.theaccessgroup.com/de/articles/13531513-guestline-guestpay-neues-trust-payments-portal.md): Dieser Artikel enthält weitere Informationen zur Migration zum neuen Trust Payments Portal.
- [Guestline GuestPay: Einrichtung von geplanten Zahlungen für PMS](https://help-guestline.theaccessgroup.com/de/articles/15343662-guestline-guestpay-einrichtung-von-geplanten-zahlungen-fur-pms.md): Mit geplanten Zahlungen können GuestPay-Kunden die Einziehung von Zahlungen vor der Ankunft für Zimmerbuchungen direkt im PMS automatisieren. Diese Funktion verbessert den Cashflow, reduziert No-Sh...
- [Guestline GuestPay: Häufig gestellte Fragen zur Zwei-Faktor-Authentifizierung für MyST](https://help-guestline.theaccessgroup.com/de/articles/13003255-guestline-guestpay-haufig-gestellte-fragen-zur-zwei-faktor-authentifizierung-fur-myst.md): Dieser Supportartikel beantwortet häufig gestellte Fragen von Benutzern zur Einrichtung der Zwei-Faktor-Authentifizierung für den Zugriff auf MyST oder Trust Payments.
- [Guestline GuestPay: Häufig gestellte Fragen zur Zwei-Faktor-Authentifizierung für MyST](https://help-guestline.theaccessgroup.com/de/articles/13011475-guestline-guestpay-haufig-gestellte-fragen-zur-zwei-faktor-authentifizierung-fur-myst.md): Dieser Informationsartikel beantwortet häufig gestellte Fragen von Benutzern zur Einrichtung der Zwei-Faktor-Authentifizierung für den Zugriff auf MyST oder Trust Payments.
- [Guestline GuestPay: OmniPay Anmeldung und Authentifizierung](https://help-guestline.theaccessgroup.com/de/articles/13335013-guestline-guestpay-omnipay-anmeldung-und-authentifizierung.md): Sie können OmniPay, die Bankplattform, die in Verbindung mit dem GuestPay Payment Gateway verwendet wird, in wenigen einfachen Schritten erreichen. 
- [Guestline GuestPay: Leitfaden für die Netzwerkkonfiguration](https://help-guestline.theaccessgroup.com/de/articles/13042824-guestline-guestpay-leitfaden-fur-die-netzwerkkonfiguration.md): Dieser Leitfaden soll Netzwerkanbieter und IT-Teams bei der Einrichtung eines Netzwerks unterstützen, das Verbindungsprobleme für integrierte Tru-link-PEDs reduziert.
- [Guestline GuestPay: Erstmalige Einrichtung von Kreditkartenterminals](https://help-guestline.theaccessgroup.com/de/articles/13044691-guestline-guestpay-erstmalige-einrichtung-von-kreditkartenterminals.md): Dieser Leitfaden hilft Ihnen, Ihre Kreditkartenterminals zum ersten Mal vor Ort einzurichten.
- [Guestline GuestPay: PED basic user operations](https://help-guestline.theaccessgroup.com/de/articles/13044618-guestline-guestpay-ped-basic-user-operations.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay: Übersicht der PED-Statusleiste und Hauptanzeige](https://help-guestline.theaccessgroup.com/de/articles/13011718-guestline-guestpay-ubersicht-der-ped-statusleiste-und-hauptanzeige.md): Dieser Artikel bietet zusätzliche Informationen zur Statusleiste und Hauptanzeige des PED.
- [Guestline GuestPay: PED-Software-Update](https://help-guestline.theaccessgroup.com/de/articles/13043559-guestline-guestpay-ped-software-update.md): Sie können die Software eines PEDs in wenigen Schritten manuell aktualisieren.
- [Guestline GuestPay: Terminal entkoppeln](https://help-guestline.theaccessgroup.com/de/articles/13108309-guestline-guestpay-terminal-entkoppeln.md): Mit wenigen einfachen Schritten können Sie ein zuvor gekoppeltes Terminal wieder in den Standalone-Modus versetzen.
- [Guestline GuestPay: PED koppeln](https://help-guestline.theaccessgroup.com/de/articles/13107996-guestline-guestpay-ped-koppeln.md): Sie können Ihr PED in wenigen einfachen Schritten koppeln, um es vom Standalone-Modus in den integrierten Tru-Link-Modus für die Verwendung innerhalb des Systems zu versetzen.
- [Guestline GuestPay: PED complete a payment transaction](https://help-guestline.theaccessgroup.com/de/articles/13045258-guestline-guestpay-ped-complete-a-payment-transaction.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay: PED transaktion stornieren](https://help-guestline.theaccessgroup.com/de/articles/13043308-guestline-guestpay-ped-transaktion-stornieren.md): Sie können eine POS-Transaktion in wenigen einfachen Schritten stornieren.
- [Guestline GuestPay: PED complete a refund](https://help-guestline.theaccessgroup.com/de/articles/13045227-guestline-guestpay-ped-complete-a-refund.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay: Aktivieren der Trinkgeldfunktion auf dem PED](https://help-guestline.theaccessgroup.com/de/articles/13043131-guestline-guestpay-aktivieren-der-trinkgeldfunktion-auf-dem-ped.md): Sie können die Trinkgeldfunktion in wenigen einfachen Schritten aktivieren oder deaktivieren.
- [Guestline GuestPay: PED replace printer paper roll](https://help-guestline.theaccessgroup.com/de/articles/13045206-guestline-guestpay-ped-replace-printer-paper-roll.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay integrierter Kreditkartenterminal - Tru-link Aktivierung](https://help-guestline.theaccessgroup.com/de/articles/13013721-guestline-guestpay-integrierter-kreditkartenterminal-tru-link-aktivierung.md): Dieser Artikel ist nur in Verbindung mit Ihrer Tru-link Aktivierungs-E-Mail vom GuestPay Team zu verwenden.
- [Guestline GuestPay: Tru-link integriertes PED - Hinzufügen eines weiteren Terminals](https://help-guestline.theaccessgroup.com/de/articles/13335322-guestline-guestpay-tru-link-integriertes-ped-hinzufugen-eines-weiteren-terminals.md): Dieser Artikel wird Ihnen helfen, ein Ticket zu erstellen, um ein zusätzliches Terminal zu Ihrem System hinzuzufügen.
- [Guestline GuestPay: Tru-link integrated PED - Take payments within EPoS](https://help-guestline.theaccessgroup.com/de/articles/13044603-guestline-guestpay-tru-link-integrated-ped-take-payments-within-epos.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay: Tru-link integrated PED - Take payments and refund within Rezlynx and standard C&B](https://help-guestline.theaccessgroup.com/de/articles/13041843-guestline-guestpay-tru-link-integrated-ped-take-payments-and-refund-within-rezlynx-and-standard-c-b.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay: Tru-link integrated PED - Take payments and refund within Advanced C&B](https://help-guestline.theaccessgroup.com/de/articles/13014871-guestline-guestpay-tru-link-integrated-ped-take-payments-and-refund-within-advanced-c-b.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline Guestpay: Aktivieren oder deaktivieren Sie den Kundenbeleg bei PEDs](https://help-guestline.theaccessgroup.com/de/articles/13336607-guestline-guestpay-aktivieren-oder-deaktivieren-sie-den-kundenbeleg-bei-peds.md): Sie können Kundenbelege für PEDs mit wenigen einfachen Schritten aktivieren oder deaktivieren, um den Papierverbrauch zu reduzieren.
- [Guestline GuestPay: Netzwerk-Fehlerbehebung für Terminals](https://help-guestline.theaccessgroup.com/de/articles/13011812-guestline-guestpay-netzwerk-fehlerbehebung-fur-terminals.md): Dieses Handbuch hilft Ihnen bei der Fehlerbehebung von Netzwerkproblemen bei Terminals.
- [Guestline GuestPay: Terminal-ID \(TID\) und Seriennummer \(S/N\) des PEDs finden](https://help-guestline.theaccessgroup.com/de/articles/13011786-guestline-guestpay-terminal-id-tid-und-seriennummer-s-n-des-peds-finden.md): Sie können die Terminal-ID \(TID\) und die Seriennummer \(S/N\) eines PEDs in wenigen einfachen Schritten herausfinden.
- [Guestline GuestPay: PED Probleme beim Drucken](https://help-guestline.theaccessgroup.com/de/articles/13107190-guestline-guestpay-ped-probleme-beim-drucken.md): Fehlerbehebung, wenn das PED nicht wie erwartet druckt.
- [Guestline GuestPay: Ändern des Managers-Passworts](https://help-guestline.theaccessgroup.com/de/articles/13043439-guestline-guestpay-andern-des-managers-passworts.md): Sie können das Manager-Passwort auf dem Terminal in wenigen einfachen Schritten ändern.
- [Guestline GuestPay: Übersicht des GuestPay-Hubs](https://help-guestline.theaccessgroup.com/de/articles/13003042-guestline-guestpay-ubersicht-des-guestpay-hubs.md): Dieser Artikel bietet GuestPay-Kunden weitere Details zu einem speziell für sie entwickelten Hub in Rezlynx.
- [Guestline GuestPay: Häufig gestellte Fragen zu Transaktionen](https://help-guestline.theaccessgroup.com/de/articles/13011556-guestline-guestpay-haufig-gestellte-fragen-zu-transaktionen.md): Dieser Artikel beantwortet häufig gestellte Fragen zu GuestPay-Transaktionen.
- [Guestline GuestPay: MyST suspended oder abgelehnte Transaktionen](https://help-guestline.theaccessgroup.com/de/articles/13011606-guestline-guestpay-myst-suspended-oder-abgelehnte-transaktionen.md): Sie können abgelehnte Transaktionen in wenigen einfachen Schritten finden und aktualisieren.
- [Guestline GuestPay: MyST Transaktions und Status Codes](https://help-guestline.theaccessgroup.com/de/articles/13051686-guestline-guestpay-myst-transaktions-und-status-codes.md): Dieser Informationsartikel behandelt einige der häufigsten Transaktionscodes und Statusmeldungen, die bei MyST vorkommen.
- [Guestline GuestPay: Terminal Zahlungen abgleichen ohne Z-Abschluss](https://help-guestline.theaccessgroup.com/de/articles/13045394-guestline-guestpay-terminal-zahlungen-abgleichen-ohne-z-abschluss.md): Sie können MyST-Berichte verwenden, um die PED-Zahlungen auszugleichen, wenn Sie keine X- und Z-Berichte verwenden.
- [Guestline GuestPay: Übersicht American Express \(AMEX\)](https://help-guestline.theaccessgroup.com/de/articles/13011355-guestline-guestpay-ubersicht-american-express-amex.md): Dieser Artikel bietet einen Überblick über alle Informationen, die Sie zum Akzeptieren von American Express \(AMEX\) und zum anschließenden Abgleich benötigen.
- [Guestline GuestPay: MyST virtuelles Terminal](https://help-guestline.theaccessgroup.com/de/articles/13051645-guestline-guestpay-myst-virtuelles-terminal.md): Mit dem virtuellen Terminal von MyST können Sie in wenigen einfachen Schritten Zahlungen für Kunden abwickeln, die nicht online oder vor Ort mit dem PED bezahlen können.
- [Guestline GuestPay: Merchant Initiated Transactions \(MITs\)](https://help-guestline.theaccessgroup.com/de/articles/13335622-guestline-guestpay-merchant-initiated-transactions-mits.md): Dieser Informationsartikel enthält weitere Details zu den vom Händler initiierten Transaktionen \(Merchant Initiated Transactions, MITs\), die bei der Zahlungsabwicklung über das Zahlungsgateway verw...
- [Guestline GuestPay: Automatisierung von Virtuellen Karten VCC & FAQs](https://help-guestline.theaccessgroup.com/de/articles/13113537-guestline-guestpay-automatisierung-von-virtuellen-karten-vcc-faqs.md): Zahlungen mit virtuellen Kreditkarten können über die Verbindung zu den Channels Booking.com und Expedia über den Distribution Hub abgewickelt werden. Dieser Informationsartikel enthält weitere Inf...
- [Guestline GuestPay: Übersicht über die direkte Währungsumrechnung \(DCC\)](https://help-guestline.theaccessgroup.com/de/articles/13045439-guestline-guestpay-ubersicht-uber-die-direkte-wahrungsumrechnung-dcc.md): Dieser Informationsartikel enthält weitere Details zur Direktwährungsumrechnung \(DCC\), die auf GuestPay-Terminals aktiviert werden kann, damit Gäste an den Terminals in ihrer eigenen Währung bezahl...
- [Guestline GuestPay: Manueller Pre Auth generieren wenn der Gast anwesend ist](https://help-guestline.theaccessgroup.com/de/articles/13045484-guestline-guestpay-manueller-pre-auth-generieren-wenn-der-gast-anwesend-ist.md): Mit wenigen einfachen Schritten können Sie eine manuelle Vorautorisierung generieren, um vor einer zukünftigen Transaktion Geldmittel zu reservieren.
- [Guestline GuestPay: Am Terminal einen PreAuth generieren, wenn der Gast nicht anwesend ist.](https://help-guestline.theaccessgroup.com/de/articles/13619559-guestline-guestpay-am-terminal-einen-preauth-generieren-wenn-der-gast-nicht-anwesend-ist.md): Sie können in wenigen einfachen Schritten eine manuelle Vorautorisierung ohne Anwesenheit des Karteninhabers generieren.
- [Guestline Guestpay: Vorhandene Vorauthorisierung anpassen](https://help-guestline.theaccessgroup.com/de/articles/13114833-guestline-guestpay-vorhandene-vorauthorisierung-anpassen.md): Sie können den Wert einer bestehenden Vorautorisierung in wenigen einfachen Schritten anpassen.
- [Guestline GuestPay: Vervollständigen Sie eine Vorauthorisierung am PED](https://help-guestline.theaccessgroup.com/de/articles/13045547-guestline-guestpay-vervollstandigen-sie-eine-vorauthorisierung-am-ped.md): Sie können eine Vorautorisierung manuell mit oder ohne Anwesenheit des Karteninhabers in wenigen einfachen Schritten durchführen.
- [Guestline GuestPay: Vorauthorisierung stornieren](https://help-guestline.theaccessgroup.com/de/articles/13335707-guestline-guestpay-vorauthorisierung-stornieren.md): Sie können eine Vorautorisierung mit oder ohne den Originalbeleg für die Vorautorisierung in wenigen einfachen Schritten manuell stornieren oder freigeben.
- [Guestline GuestPay: Übersicht über den Paylink-Bericht](https://help-guestline.theaccessgroup.com/de/articles/13044574-guestline-guestpay-ubersicht-uber-den-paylink-bericht.md): In diesem Bericht können Sie alle manuellen PayLink-Transaktionen und deren Status einsehen sowie AutoPayLinks nach erfolgter Zahlung überprüfen.
- [Guestline GuestPay: Erstellen und Versenden manueller Paylinks](https://help-guestline.theaccessgroup.com/de/articles/13044294-guestline-guestpay-erstellen-und-versenden-manueller-paylinks.md): Sie können manuelle Paylinks erstellen und diese in wenigen Schritten an Gäste senden.
- [Guestline GuestPay: Erstellen und Versenden eines Auto-Paylinks nur für Zimmerbuchungen](https://help-guestline.theaccessgroup.com/de/articles/13044514-guestline-guestpay-erstellen-und-versenden-eines-auto-paylinks-nur-fur-zimmerbuchungen.md): Sie können Auto-Paylinks erstellen und diese in wenigen Schritten an Gäste senden.
- [Guestline GuestPay: Häufig gestellte Fragen zu Paylinks](https://help-guestline.theaccessgroup.com/de/articles/13045332-guestline-guestpay-haufig-gestellte-fragen-zu-paylinks.md): Dieser Artikel behandelt häufig gestellte Fragen von Nutzern zu Paylinks.
- [Guestline GuestPay: Payments reconciliation report \(FRR\)](https://help-guestline.theaccessgroup.com/de/articles/13043704-guestline-guestpay-payments-reconciliation-report-frr.md): Wenn Sie keine Ergebnisse erhalten für Ihre Frage, ändern Sie bitte oben rechts die Sprache auf Englisch. Wird bemühen uns, so schnell wie möglich die Artikel zu übersetzen.
- [Guestline GuestPay: Vollständiger Prozess zum Abgleich mit OmniPay](https://help-guestline.theaccessgroup.com/de/articles/13335137-guestline-guestpay-vollstandiger-prozess-zum-abgleich-mit-omnipay.md): In diesem Artikel finden Sie weitere Informationen zum Abgleich von Zahlungen, die auf Ihr Bankkonto überwiesen werden.
- [Guestline GuestPay: Omnipay - Verständnis Ihrer Transaktionen und Gebühren](https://help-guestline.theaccessgroup.com/de/articles/13335285-guestline-guestpay-omnipay-verstandnis-ihrer-transaktionen-und-gebuhren.md): Dieser Informationsartikel bietet weitere Details zu den Transaktionsbezeichnungen, die Sie in den OmniPay-Berichten sehen können.
- [Guestline GuestPay: OmniPay Zahlungsabgleich der Kartengebühren](https://help-guestline.theaccessgroup.com/de/articles/13335234-guestline-guestpay-omnipay-zahlungsabgleich-der-kartengebuhren.md): Dieser Informationsartikel enthält weitere Details zu Bruttoabrechnungen, in denen die per Lastschrift eingezogenen Gebühren aufgeführt sind.
- [Guestline GuestPay: Chargebacks](https://help-guestline.theaccessgroup.com/de/articles/13123276-guestline-guestpay-chargebacks.md): Dieser Informationsartikel enthält weitere Details zu Chargebacks, darunter Informationen darüber, wie Sie Chargeback Informationen über OmniPay finden und welche Nachweise Sie vorlegen müssen, wen...

### GuestPay with Adyen

- [GuestPay mit Adyen: Grundlegende Einrichtung des PED](https://help-guestline.theaccessgroup.com/de/articles/14153223-guestpay-mit-adyen-grundlegende-einrichtung-des-ped.md): Erfahren Sie, wie Sie Ihr neues Adyen-Zahlungsterminal einrichten, damit Sie schnell und sicher mit der Zahlungsabwicklung beginnen können.
- [GuestPay mit Adyen: PED mit dem Internet verbinden](https://help-guestline.theaccessgroup.com/de/articles/14153029-guestpay-mit-adyen-ped-mit-dem-internet-verbinden.md): In wenigen einfachen Schritten können Sie die WLAN- und Mobilfunk-Einstellungen Ihres PED-Terminals einrichten und verwalten.
- [GuestPay mit Adyen: Software-Update für das PED](https://help-guestline.theaccessgroup.com/de/articles/14169834-guestpay-mit-adyen-software-update-fur-das-ped.md): Aktualisieren Sie die PED-Software manuell in wenigen einfachen Schritten.
- [GuestPay mit Adyen: PED-Terminal-ID \(TID\) und Seriennummer \(S/N\)](https://help-guestline.theaccessgroup.com/de/articles/14170320-guestpay-mit-adyen-ped-terminal-id-tid-und-seriennummer-s-n.md): So finden Sie die Terminal-ID \(TID\), die Seriennummer \(S/N\) und weitere Geräteinformationen auf einem Terminal.
- [GuestPay mit Adyen: Erhaltung der Akkuleistung](https://help-guestline.theaccessgroup.com/de/articles/14170670-guestpay-mit-adyen-erhaltung-der-akkuleistung.md): Nutzen Sie diesen Leitfaden, um die Akkus Ihrer PEDs in gutem Zustand zu halten und sicher mit dem USB-C-Ladekabel umzugehen.
- [GuestPay mit Adyen: PED – Papierrolle austauschen und nachbestellen](https://help-guestline.theaccessgroup.com/de/articles/14170533-guestpay-mit-adyen-ped-papierrolle-austauschen-und-nachbestellen.md): Nutzen Sie diese Anleitung, um die Papierrolle für Quittungen an einem PED auszutauschen und bei Bedarf weitere Rollen zu bestellen.
- [GuestPay mit Adyen: PED zeigt die Warnung „Tamper“ oder „Tampered“ an](https://help-guestline.theaccessgroup.com/de/articles/14153191-guestpay-mit-adyen-ped-zeigt-die-warnung-tamper-oder-tampered-an.md): Erfahren Sie, was eine „Tamper“-Meldung bedeutet und was Sie tun sollten, wenn Ihr Zahlungsterminal ein Sicherheitsproblem feststellt.
- [GuestPay mit Adyen: Eine PED-Transaktion starten](https://help-guestline.theaccessgroup.com/de/articles/14169618-guestpay-mit-adyen-eine-ped-transaktion-starten.md): Starten Sie eine Zahlung an Ihrem Terminal in wenigen schnellen Schritten, egal ob im Standalone- oder im integrierten Modus.
- [GuestPay mit Adyen: Schichtbericht anzeigen und zurücksetzen](https://help-guestline.theaccessgroup.com/de/articles/14170180-guestpay-mit-adyen-schichtbericht-anzeigen-und-zurucksetzen.md): Anzeigen und Zurücksetzen des Schichtberichts auf einem PED.
- [GuestPay mit Adyen: Eine Rückerstattung über das PED vornehmen](https://help-guestline.theaccessgroup.com/de/articles/14169932-guestpay-mit-adyen-eine-ruckerstattung-uber-das-ped-vornehmen.md): In dieser Anleitung wird erläutert, wie Sie eine Zahlung über das PED zurückerstatten, stornieren oder rückgängig machen können.

### GuestStay 

- [GuestStay: Übersicht der GuestStay Tarife](https://help-guestline.theaccessgroup.com/de/articles/13116803-gueststay-ubersicht-der-gueststay-tarife.md): Dieser Artikel bietet einen Überblick über die GuestStay-Tarife und deren wichtigsten Funktionen.
- [Guestline GuestStay: Bericht - Gastorientiert](https://help-guestline.theaccessgroup.com/de/articles/13116820-guestline-gueststay-bericht-gastorientiert.md): Sie können den Bericht Gastorientiert nutzen, um die Leistung Ihrer GuestStay Produkte in wenigen einfachen Schritten zu überprüfen.
- [Guestline GuestStay: Automatische E-Mails zur Registrierung vor Ankunft](https://help-guestline.theaccessgroup.com/de/articles/13116779-guestline-gueststay-automatische-e-mails-zur-registrierung-vor-ankunft.md): Dieser Informationsartikel enthält weitere Details zu den E-Mails zur digitalen Registrierung vor der Ankunft von GuestStay.
- [Guestline GuestStay: Vorauszahlungen aktivieren](https://help-guestline.theaccessgroup.com/de/articles/15857383-guestline-gueststay-vorauszahlungen-aktivieren.md): Aktivieren Sie Vorauszahlungen, damit Gäste ausstehende Beträge vor ihrer Ankunft begleichen und berechtigte Zusatzkäufe in einer einzigen Transaktion zusammenfassen können.
- [Guestline GuestStay: Erstellen Sie eine E-Mail vor der Ankunft mit einem Link zur digitalen Registrierung](https://help-guestline.theaccessgroup.com/de/articles/13116792-guestline-gueststay-erstellen-sie-eine-e-mail-vor-der-ankunft-mit-einem-link-zur-digitalen-registrierung.md): Sie können in wenigen Schritten eine E-Mail vor der Anreise mit einem Link zum Online-Check-in erstellen.
- [Guestline GuestStay: Automatische Gastnachricht nach dem Kiosk-Check-in](https://help-guestline.theaccessgroup.com/de/articles/13116795-guestline-gueststay-automatische-gastnachricht-nach-dem-kiosk-check-in.md): Sie können eine Nachricht hinzufügen, die im Kiosk angezeigt wird, sobald ein Gast über den Kiosk eingecheckt hat.
- [Guestline GuestStay: Gäste Anfragen mit AI Analyse](https://help-guestline.theaccessgroup.com/de/articles/13116789-guestline-gueststay-gaste-anfragen-mit-ai-analyse.md): Dieser Informationsartikel enthält Details zu einer neuen Funktion von GuestStay, mit der Gästeanfragen nahtlos analysiert, kategorisiert und übersetzt werden können.
- [Guestline GuestStay: Gäste-Selbstverwaltung - Stornierungen](https://help-guestline.theaccessgroup.com/de/articles/13116790-guestline-gueststay-gaste-selbstverwaltung-stornierungen.md): Guestline freut sich, bestätigen zu können, dass Kunden nun die Möglichkeit haben, ihre Reservierungen selbst zu stornieren.
- [Guestline GuestStay: Gäste-Selbstverwaltung - Stornierungen - Häufig gestellte Fragen](https://help-guestline.theaccessgroup.com/de/articles/13116793-guestline-gueststay-gaste-selbstverwaltung-stornierungen-haufig-gestellte-fragen.md): Gäste-Selbstverwaltung - Stornierungen - FAQ's

### Direktbuchungsmanager 

- [Guestline Direct Booking Manager: DBM & Google FAQs](https://help-guestline.theaccessgroup.com/de/articles/13117167-guestline-direct-booking-manager-dbm-google-faqs.md): Dieser Artikel behandelt einige der häufig gestellten Fragen zu den Verbindungen von Direction Booking Manager \(DBM\) mit Google.
- [Guestline Direct Booking Manager: Erstellung von DBM Nachrichten](https://help-guestline.theaccessgroup.com/de/articles/13117173-guestline-direct-booking-manager-erstellung-von-dbm-nachrichten.md): Sie können Nachrichten erstellen, die für die Gäste während des Buchens sichtbar sind.
- [Guestline Direct Booking Manager: Unterkunftsinformationen und Sternebewertung bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117131-guestline-direct-booking-manager-unterkunftsinformationen-und-sternebewertung-bearbeiten.md): Sie können den Namen des Hotels, die Beschreibung, Kontaktdaten, Zeitzone und Sternebewertung, die im Direct Booking Manager \(DBM\) angezeigt werden, in wenigen Schritten bearbeiten.
- [Guestline Direct Booking Manager: Check-in- und Check-out-Zeiten bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117135-guestline-direct-booking-manager-check-in-und-check-out-zeiten-bearbeiten.md): Sie können die Check-in- und Check-out-Zeiten des Hotels, die im Direct Booking Manager \(DBM\) angezeigt werden, in wenigen Schritten ändern.
- [Guestline Direct Booking Manager: Zimmertypnamen bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117139-guestline-direct-booking-manager-zimmertypnamen-bearbeiten.md): Sie können den Namen eines Zimmertyps im Direct Booking Manager \(DBM\) in wenigen Schritten ändern.
- [Guestline Direct Booking Manager: Zimmer Kategorien Beschreibung bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117143-guestline-direct-booking-manager-zimmer-kategorien-beschreibung-bearbeiten.md): Sie können die Zimmer Kategorien Beschreibung im Direct Booking Manager \(DBM\) in wenigen Schritten ändern.
- [Guestline Direct Booking Manager: Zimmerbilder bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117124-guestline-direct-booking-manager-zimmerbilder-bearbeiten.md): Sie können Zimmerbilder im Direct Booking Manager \(DBM\) in wenigen Schritten hinzufügen oder ändern.
- [Guestline Direct Booking Manager: Zimmereinrichtungen bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117144-guestline-direct-booking-manager-zimmereinrichtungen-bearbeiten.md): Sie können die Zimmereinrichtungen, die im Direct Booking Manager \(DBM\) angezeigt werden, in wenigen Schritten bearbeiten.
- [Guestline Direct Booking Manager: Belegungslimits für Zimmer bearbeiten](https://help-guestline.theaccessgroup.com/de/articles/13117145-guestline-direct-booking-manager-belegungslimits-fur-zimmer-bearbeiten.md): Sie können die Anzahl der Erwachsenen und Kinder, die in einem Zimmer übernachten dürfen, in wenigen Schritten bearbeiten.
- [Guestline Direct Booking Manager: DBM Zimmer und Preisplan Mapping](https://help-guestline.theaccessgroup.com/de/articles/13117117-guestline-direct-booking-manager-dbm-zimmer-und-preisplan-mapping.md): Sie können ein Zimmer und einen Preisplan innerhalb des Direct Booking Manager \(DBM\) in wenigen Schritten zuordnen oder die Zuordnung aufheben.
- [Guestline Direct Booking Manager: Anfrage für eine Änderung der Reihenfolge der Kategorien auf der DBM](https://help-guestline.theaccessgroup.com/de/articles/13117180-guestline-direct-booking-manager-anfrage-fur-eine-anderung-der-reihenfolge-der-kategorien-auf-der-dbm.md): Dieser Artikel wird Ihnen helfen eine Anfrage für die Änderung der Reihenfolge für die Kategorien für die DBM zu erstellen.
- [Guestline Direct Booking Manager: Änderung der Reihenfolge der Raten auf der DBM](https://help-guestline.theaccessgroup.com/de/articles/13117177-guestline-direct-booking-manager-anderung-der-reihenfolge-der-raten-auf-der-dbm.md): Dieser Artikel wird Ihnen helfen eine Anfrage zu erstellen, um die Reihenfolge der Raten auf der DBM zu ändern.
- [DBM-Suche bearbeiten, um Kinderbelegung anzuzeigen](https://help-guestline.theaccessgroup.com/de/articles/13117185-dbm-suche-bearbeiten-um-kinderbelegung-anzuzeigen.md): Sie können die Suchleiste des DBM so bearbeiten, dass die Belegung durch Kinder angezeigt wird.
- [Guestline Direct Booking Manager: Bearbeiten eines Preisplan Namens](https://help-guestline.theaccessgroup.com/de/articles/13117119-guestline-direct-booking-manager-bearbeiten-eines-preisplan-namens.md): Sie können den Namen eines Preisplans im Direct Booking Manager \(DBM\) in wenigen Schritten ändern.
- [Guestline Direct Booking Manager: Bearbeiten der Beschreibung eines Preisplans](https://help-guestline.theaccessgroup.com/de/articles/13117118-guestline-direct-booking-manager-bearbeiten-der-beschreibung-eines-preisplans.md): Sie können die Beschreibung eines Preisplans im Direct Booking Manager \(DBM\) in wenigen Schritten bearbeiten.
- [Guestline Direct Booking Manager: Upsell erstellen für Distribution, DBM, GuestStay, Guest Portal und Kiosk](https://help-guestline.theaccessgroup.com/de/articles/13116397-guestline-direct-booking-manager-upsell-erstellen-fur-distribution-dbm-gueststay-guest-portal-und-kiosk.md): Sie können in Rezlynx PMS in wenigen Schritten einen Produkt-Upsell für die Distribution, DBM, GuestStay, GuestPortal und Kiosk erstellen.
- [Guestline Direct Booking Manager: Erstellen Sie eine LOS-Regel zur Anwendung von Rabatten oder Gratisübernachtungen](https://help-guestline.theaccessgroup.com/de/articles/13117120-guestline-direct-booking-manager-erstellen-sie-eine-los-regel-zur-anwendung-von-rabatten-oder-gratisubernachtungen.md): Sie können in wenigen Schritten eine DBM-Regel \(Direct Booking Manager\) für die Aufenthaltsdauer \(LOS\) erstellen, um Rabatte und Gratisübernachtungen anzuwenden.
- [Guestline Direct Booking Manager: Erstellen eines Preiszugriff Code /Aktionscode für die DBM](https://help-guestline.theaccessgroup.com/de/articles/13117152-guestline-direct-booking-manager-erstellen-eines-preiszugriff-code-aktionscode-fur-die-dbm.md): Sie können in wenigen Schritten einen Preiszugriff Code erstellen, der einen bestimmten Online-Preisplan verbirgt, bis der Preiszugriff Code in das Feld Promo-Code eingegeben wird.
- [Guestline Direct Booking Manager: Erstellen von Deep Link und Webe-Url](https://help-guestline.theaccessgroup.com/de/articles/13117156-guestline-direct-booking-manager-erstellen-von-deep-link-und-webe-url.md): Sie können in wenigen Schritten einen Deep Link oder eine Werbe-URL erstellen, die Nutzer zu einem bestimmten Preiszugriff Code oder Filter leitet.
- [Guestline Direct Booking Manager: Erstellen oder bearbeiten von Vorauszahlungen und Anzahlungen](https://help-guestline.theaccessgroup.com/de/articles/13117128-guestline-direct-booking-manager-erstellen-oder-bearbeiten-von-vorauszahlungen-und-anzahlungen.md): Sie können Ihre Direct Booking Manager \(DBM\)-Raten in wenigen einfachen Schritten so konfigurieren, dass Vorauszahlungen oder Anzahlungen zum Zeitpunkt der Buchung erforderlich sind.
- [Guestline Direct Booking Manager: Einrichtung geplanter Zahlungen für DBM](https://help-guestline.theaccessgroup.com/de/articles/13117203-guestline-direct-booking-manager-einrichtung-geplanter-zahlungen-fur-dbm.md): Mit geplanten Zahlungen können Sie Zahlungen von Gästen automatisch vor deren Ankunftsdatum einziehen.
- [Guestline Direct Booking Manager: Übersicht für Stornierungen](https://help-guestline.theaccessgroup.com/de/articles/13117169-guestline-direct-booking-manager-ubersicht-fur-stornierungen.md): Dieser Artikel gibt einen Überblick über die Funktionsweise von Stornierungen im Direct Booking Manager \(DBM\) und bietet am Ende des Artikels weitere Informationen zur Aktivierung dieser Funktion.

### Distribution Hub 

- [Guestline Distribution Hub: Aktivieren & Hinzufügen von Empfängern / Deaktivieren von Benachrichtigungs-E-Mails im Distribution Hub](https://help-guestline.theaccessgroup.com/de/articles/13116871-guestline-distribution-hub-aktivieren-hinzufugen-von-empfangern-deaktivieren-von-benachrichtigungs-e-mails-im-distribution-hub.md): Sie können diese Benachrichtigungen aktivieren, weitere Empfänger hinzufügen oder diese Funktion in wenigen Schritten deaktivieren.
- [Guestline Distribution: Durchführung eines Resyncs vom Distribution Hub zu den Channels](https://help-guestline.theaccessgroup.com/de/articles/13116933-guestline-distribution-durchfuhrung-eines-resyncs-vom-distribution-hub-zu-den-channels.md): Es kann notwendig sein, eine erneute Synchronisation \(Resync\) oder eine Aktualisierung an die Channels zu senden, um Inventur, Preisdetails oder Restriktionen zu aktualisieren. Dies kann in wenigen...
- [Guestline Direct Booking Manager: Upsell erstellen für Distribution, DBM, GuestStay, Guest Portal und Kiosk](https://help-guestline.theaccessgroup.com/de/articles/13117148-guestline-direct-booking-manager-upsell-erstellen-fur-distribution-dbm-gueststay-guest-portal-und-kiosk.md): Preispläne für Upsells werden nicht mehr im Distribution Hub konfiguriert - sie werden jetzt im Rezlynx PMS festgelegt. Umstellung 18.
- [Guestline Distribution Hub: Preisvarianzen erstellen, bearbeiten und löschen](https://help-guestline.theaccessgroup.com/de/articles/13116927-guestline-distribution-hub-preisvarianzen-erstellen-bearbeiten-und-loschen.md): Sie können Preisvarianzen festlegen, bearbeiten und löschen – alles in wenigen Schritten im Distribution Hub.
- [Guestline Distribution Hub: Finale Anpassungen werden an die Distribution gesendet.](https://help-guestline.theaccessgroup.com/de/articles/13116988-guestline-distribution-hub-finale-anpassungen-werden-an-die-distribution-gesendet.md): Important: Follow this guide carefully before enabling the Feature Toggle, as this process is irreversible.
- [Guestline Distribution Hub: Schließung pro Rate](https://help-guestline.theaccessgroup.com/de/articles/13116923-guestline-distribution-hub-schliessung-pro-rate.md): Sie können im Distribution Hub die Schließung pro Rate verwenden, um eine Rate zu schließen, wenn das Hotel eine bestimmte Belegungsrate erreicht, oder um den Preisplan auf eine bestimmte Vorlaufze...
- [Guestline Distribution Hub: Threshold Schliessung erstellen, bearbeiten oder löschen](https://help-guestline.theaccessgroup.com/de/articles/13116931-guestline-distribution-hub-threshold-schliessung-erstellen-bearbeiten-oder-loschen.md): Sie können im Distribution Hub Threshold Schliessung hinzufügen, um die Verfügbarkeit für bestimmte Channel zu sperren – alles in wenigen einfachen Schritten.
- [Guestline Distribution Hub: Bilder hochladen](https://help-guestline.theaccessgroup.com/de/articles/13116934-guestline-distribution-hub-bilder-hochladen.md): Sie können Bilder in dem Distribution Hub hochladen, um sie für Hotelbilder, Zimmerbilder und Upsells zu verwenden.
- [Guestline Distribution Hub: Extended Channels FAQ's](https://help-guestline.theaccessgroup.com/de/articles/13116875-guestline-distribution-hub-extended-channels-faq-s.md): Dieser Informationsartikel bietet weitere Informationen zu einigen häufig gestellten Fragen im Zusammenhang mit den Erweiterten Channels.
- [Guestline Distribution Hub: Zugang zum Abschnitt "Erweiterte Channels" des Systems.](https://help-guestline.theaccessgroup.com/de/articles/13116879-guestline-distribution-hub-zugang-zum-abschnitt-erweiterte-channels-des-systems.md): Dieser Informationsartikel bietet weitere Details zu den Arten von Verbindungen, die über Extended Channels hergestellt werden können – dazu gehören: dynamische Verbindungen, GET-Verbindungen und C...
- [Guestline Distribution Hub: Erweiterte Cannels– Hinzufügen einer Zuordnung zu einer bestehenden Verbindung](https://help-guestline.theaccessgroup.com/de/articles/13116868-guestline-distribution-hub-erweiterte-cannels-hinzufugen-einer-zuordnung-zu-einer-bestehenden-verbindung.md): Wenn das Hotel eine bestehende Verbindung hat und entweder einen neuen Preisplan oder zusätzliche Zimmerkategorien zur Verbindung hinzufügen möchte, kann dies in wenigen Schritten durchgeführt werden.
- [Guestline Distribution Hub: Erweiterte Channel – Entfernen einer Verbindung](https://help-guestline.theaccessgroup.com/de/articles/13116881-guestline-distribution-hub-erweiterte-channel-entfernen-einer-verbindung.md): Sie können eine Verbindung zu einem erweiterten Kanal in wenigen Schritten entfernen.
- [Guestline Distribution Hub: Booking.com Zimmer und Preise selbst zuordnen](https://help-guestline.theaccessgroup.com/de/articles/13116903-guestline-distribution-hub-booking-com-zimmer-und-preise-selbst-zuordnen.md): Mit diesem Artikel können Sie das Mappen Ihrer Zimmer und Preise zwischen Rezlynx, Roomlynx und Booking.com verwalten.

## ภาษาไทย

### สถานะของการสนับสนุนและการบริการ

- [การให้ความช่วยเหลือทำได้ง่ายขึ้นในเกสไลน์](https://help-guestline.theaccessgroup.com/th/articles/15376245-การให-ความช-วยเหลือทำได-ง-ายขึ-นในเกสไลน.md): คำอธิบาย: ค้นหาความช่วยเหลือและการซัพพอตทางเทคนิคเกี่ยวกับเกสไลน์
- [การเพิ่มเพื่อนร่วมงานในระบบบริการซัพพอต](https://help-guestline.theaccessgroup.com/th/articles/15347512-การเพิ-มเพื-อนร-วมงานในระบบบริการซัพพอต.md): คุณสามารถเพิ่มบุคคลอื่นในองค์กรของคุณเข้าร่วมในการติดต่อประสานงานกับทีมซัพพอตได้
- [การตรวจสอบสถานะการทำงานของเกสไลน์](https://help-guestline.theaccessgroup.com/th/articles/15348014-การตรวจสอบสถานะการทำงานของเกสไลน.md): ตรวจสอบปัญหาการหยุดทำงานของระบบ \(Outages\) ได้อย่างง่ายดาย
- [ทำความเข้าใจเกี่ยวกับแผนการดูแลลูกค้า \(Customer Success Plans\)](https://help-guestline.theaccessgroup.com/th/articles/15363190-ทำความเข-าใจเกี-ยวกับแผนการดูแลลูกค-า-customer-success-plans.md): เรียนรู้เกี่ยวกับระดับบริการซัพพอต \(Support\) ที่คุณจะได้รับสำหรับระบบต่าง ๆ ของคุณ
- [ภาพรวมพอร์ทัลแอคเซสของฉัน \(MyAccess Portal\)](https://help-guestline.theaccessgroup.com/th/articles/15362905-ภาพรวมพอร-ทัลแอคเซสของฉัน-myaccess-portal.md): พอร์ทัลแอคเซสของฉัน คือศูนย์รวมประสบการณ์ดิจิทัลที่ใช้งานง่ายในที่เดียว เพื่อให้คุณจัดการบัญชีแอคเซสของคุณได้อย่างสะดวกสบาย

### ผู้ใช้งานและความปลอดภัย 

- [การสร้างผู้ใช้งานแพลตฟอร์มใหม่](https://help-guestline.theaccessgroup.com/th/articles/13114872-การสร-างผู-ใช-งานแพลตฟอร-มใหม.md): คุณสามารถสร้างผู้ใช้งานใหม่บนระบบเกสไลน์ได้ในไม่กี่ขั้นตอนง่ายๆ
- [เกสไลน์: แก้ไขสิทธิ์ของผู้ใช้ในแพลตฟอร์ม](https://help-guestline.theaccessgroup.com/th/articles/13116328-เกสไลน-แก-ไขสิทธิ-ของผู-ใช-ในแพลตฟอร-ม.md): คุณสามารถแก้ไขและอัปเดตสิทธิ์การเข้าถึง/การอนุญาตของผู้ใช้ในแพลตฟอร์ม เพื่อให้หรือจำกัดการเข้าถึงในส่วนต่างๆ ภายในระบบได้
- [เกสไลน์: รีเซ็ตรหัสผ่านของผู้ใช้แพลตฟอร์มอื่น](https://help-guestline.theaccessgroup.com/th/articles/13116325-เกสไลน-รีเซ-ตรหัสผ-านของผู-ใช-แพลตฟอร-มอื-น.md): ผู้ใช้สามารถรีเซ็ตรหัสผ่านของตนเองได้ หากพวกเขาเข้าสู่ระบบโดยใช้ที่อยู่อีเมล โดยทำตามขั้นตอนง่ายๆ ไม่กี่ขั้นตอน
- [เกสไลน์: การลบผู้ใช้แพลตฟอร์ม](https://help-guestline.theaccessgroup.com/th/articles/13116322-เกสไลน-การลบผู-ใช-แพลตฟอร-ม.md): คุณสามารถลบผู้ใช้บนแพลตฟอร์มได้ตลอดเวลา – อย่างไรก็ตาม ผู้ใช้ที่ถูกลบจะไม่สามารถกู้คืนได้
- [เกสไลน์ เรซลิงก์: คำถามที่พบบ่อยเกี่ยวกับผู้ใช้แพลตฟอร์ม](https://help-guestline.theaccessgroup.com/th/articles/13116321-เกสไลน-เรซลิงก-คำถามที-พบบ-อยเกี-ยวกับผู-ใช-แพลตฟอร-ม.md): บทความนี้จะตอบคำถามที่พบบ่อยบางส่วนที่เกี่ยวข้องกับการเริ่มต้นใช้งานของผู้ใช้งานแพลตฟอร์ม การเข้าถึง และการอนุญาต การเริ่มต้นใช้งาน...

### Guestline PMS 

- [เกสไลน์ เรซลิงก์: ภาพรวมการนำทางในเรซลิงก์ \(Navigation\)](https://help-guestline.theaccessgroup.com/th/articles/13116280-เกสไลน-เรซลิงก-ภาพรวมการนำทางในเรซลิงก-navigation.md): บทความนี้ให้ข้อมูลเกี่ยวกับเวอร์ชั่นล่าสุดของเรซลิงก์ และนำเสนอวิธีการต่างๆ ที่ช่วยนำทางให้คุณสามารถใช้งานระบบปฏิบัติการ \(PMS\) ได้อย่างรวดเร็ว
- [เกสไลน์ เรซลิงก์: การสลับระหว่างโรงแรมและแอป](https://help-guestline.theaccessgroup.com/th/articles/13116297-เกสไลน-เรซลิงก-การสลับระหว-างโรงแรมและแอป.md): คุณสามารถสลับระหว่างโรงแรม \(หากคุณสามารถเข้าถึงหลายไซต์\) และแอปได้อย่างง่ายดายไม่กี่ขั้นตอน
- [เกสไลน์ เรซลิงก์: ภาพรวมการใช้งานแถบค้นหา \(Universal Search\)](https://help-guestline.theaccessgroup.com/th/articles/13116275-เกสไลน-เรซลิงก-ภาพรวมการใช-งานแถบค-นหา-universal-search.md): บทความนี้ให้ข้อมูลเพิ่มเติมเกี่ยวกับฟีเจอร์แถบการค้นหา \(Universal Search Bar\) เพื่อให้การค้นหาต่างๆเป็นไปอย่างราบรื่น ไม่ว่าจะเป็นการค้นหาการจอง, โปรไฟล์ผู้เข้าพัก, โปรไฟล์บริษัท, กิจกรรม, ฟังก์ชั่...
- [เกสไลน์ เรซลิงก์: ภาพรวมของปุ่มฮอต คีย์ \(Hotkeys\) และกลุ่มปุ่มฮอต คีย์ \(Hotkey Groups\)](https://help-guestline.theaccessgroup.com/th/articles/13116298-เกสไลน-เรซลิงก-ภาพรวมของปุ-มฮอต-คีย-hotkeys-และกลุ-มปุ-มฮอต-คีย-hotkey-groups.md): บทความนี้ให้รายละเอียดเพิ่มเติมเกี่ยวกับฟังก์ชันของปุ่มฮอต คีย์ ซึ่งอยู่ด้านล่างแถบค้นหาทั่วไป ช่วยให้คุณเข้าถึงเมนูต่าง ๆ ได้เพียงคลิกเดียว
- [เกสไลน์ เรซลิงก์: การสร้าง แก้ไข และลบฮอต คีย์ และกลุ่มฮอต คีย์](https://help-guestline.theaccessgroup.com/th/articles/13116345-เกสไลน-เรซลิงก-การสร-าง-แก-ไข-และลบฮอต-คีย-และกลุ-มฮอต-คีย.md): คุณสามารถสร้าง แก้ไข และลบฮอต คีย์ \(Hotkeys\) และกลุ่มฮอต คีย์ \(Hotkey Groups\) ได้อย่างง่ายดายตามขั้นตอนต่อไปนี้
- [Guestline Rezlynx: การทำ Reservation](https://help-guestline.theaccessgroup.com/th/articles/13116423-guestline-rezlynx-การทำ-reservation.md): เราสามารถทำ Reservation ใหม่ที่ Availability, the Planner, Guest Card และ Create หน้าจอ Reservation Create สามารถเข้าใช้งานได้จาก Guest Journey Menu ภายใต้หัวข้อ Reservations
- [Guestline Rezlynx: เพิ่มรายการการจอง](https://help-guestline.theaccessgroup.com/th/articles/13116333-guestline-rezlynx-เพิ-มรายการการจอง.md): คุณสามารถเพิ่มรายการการจองเพิ่มในบุ๊คกิ้งที่มีอยู่แล้วได้ในขั้นตอนง่ายๆ
- [เกสไลน์ เรซลิงก์: การลบหรือเอา บุ๊คกิ้ง ไลน์ออกจากการจอง](https://help-guestline.theaccessgroup.com/th/articles/13116342-เกสไลน-เรซลิงก-การลบหรือเอา-บุ-คกิ-ง-ไลน-ออกจากการจอง.md): คุณสามารถลบหรือเอาบุ๊คกิ้ง ไลน์ออกจากการจองได้อย่างง่ายดาย
- [Guestline Rezlnyx: วิธีเพิ่ม Charge Routing ในการจองแบบ Group](https://help-guestline.theaccessgroup.com/th/articles/13116433-guestline-rezlnyx-วิธีเพิ-ม-charge-routing-ในการจองแบบ-group.md)
- [Guestline Rezlynx: วิธีการเปลี่ยนแปลงวันที่สำหรับกรุ๊ป](https://help-guestline.theaccessgroup.com/th/articles/13116448-guestline-rezlynx-วิธีการเปลี-ยนแปลงวันที-สำหรับกรุ-ป.md): ขึ้นอยู่กับว่าห้องของคุณถูกใช้ไปแล้วหรือไม่ ซึ่งอาจจะกำหนดวิธีการเปลี่ยนแปลงของคุณ
- [เกสไลน์ เรซลิงก์: การเช็กอินการจอง](https://help-guestline.theaccessgroup.com/th/articles/13116317-เกสไลน-เรซลิงก-การเช-กอินการจอง.md): คุณสามารถใช้หน้าจอเช็กอินเพื่อตรวจกรองการจองและเช็กอินลูกค้าได้ในไม่กี่ขั้นตอนง่าย ๆ
- [เกสไลน์ เรซลิงก์: การแก้ไขจำนวนผู้เข้าพัก \(Pax\) หลังจากเช็คอิน](https://help-guestline.theaccessgroup.com/th/articles/13116264-เกสไลน-เรซลิงก-การแก-ไขจำนวนผู-เข-าพัก-pax-หลังจากเช-คอิน.md): คุณสามารถเปลี่ยนจำนวนผู้เข้าพักในการจองหลังจากเช็คอินได้ในไม่กี่ขั้นตอนง่าย ๆ
- [เกสไลน์ เรซลิงก์: การทำเช็คเอาท์ล่วงหน้า](https://help-guestline.theaccessgroup.com/th/articles/13116270-เกสไลน-เรซลิงก-การทำเช-คเอาท-ล-วงหน-า.md): คุณสามารถทำเช็คเอาท์ล่วงหน้า พร้อมวิธีการคืนเงิน \(หากจำเป็น\) และการสร้างใบเรียกเก็บเงินสำหรับลูกค้าได้ในบทความนี้:
- [เกสไลน์ เรซลิงก์: การสร้างใบกำกับภาษีสำหรับการจองที่ไม่เข้าพักแล้วมีการยึดเงินมัดจำ](https://help-guestline.theaccessgroup.com/th/articles/13116271-เกสไลน-เรซลิงก-การสร-างใบกำกับภาษีสำหรับการจองที-ไม-เข-าพักแล-วมีการยึดเงินมัดจำ.md): สิ่งสำคัญ: คุณต้องยึดเงินมัดจำที่เกี่ยวข้องกับการจองก่อนดำเนินขั้นตอนด้านล่างนี้ โดยต้องบันทึกข้อมูลสองช่องต่อไปนี้: หากคุณไม่มีข้อมูลข้างต้น...
- [เกสไลน์ เรซลิงก์: การเพิ่มหรือการลบเงินมัดจำในการจองภายในเรซลิงก์](https://help-guestline.theaccessgroup.com/th/articles/13116254-เกสไลน-เรซลิงก-การเพิ-มหรือการลบเงินมัดจำในการจองภายในเรซลิงก.md): คุณสามารถเพิ่มหรือลบเงินมัดจำ ได้ทั้งหมดด้วยตนเองหรือผ่านระบบชำระเงินที่เชื่อมต่อกับเรซลิงก์ ด้วยขั้นตอนง่ายๆไม่กี่ขั้นตอน
- [เกสไลน์ เรซลิงก์: ภาพรวมหน้าการเก็บเงิน](https://help-guestline.theaccessgroup.com/th/articles/13116273-เกสไลน-เรซลิงก-ภาพรวมหน-าการเก-บเงิน.md): บทความนี้ให้ข้อมูลเกี่ยวกับฟีเจอร์ต่างๆ สำหรับการเก็บเงินในการจองห้องพัก \(Room Billing\)
- [เกสไลน์: การแก้ไขค่าบริการหรือจำนวนที่โพสต์ไม่ถูกต้องในบิลห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13116244-เกสไลน-การแก-ไขค-าบริการหรือจำนวนที-โพสต-ไม-ถูกต-องในบิลห-องพัก.md): คุณสามารถแก้ไขค่าบริการที่โพสต์ผิดในบิลห้องพักได้ง่าย ๆ ตามขั้นตอนต่อไปนี้:
- [เกสไลน์ เรซลิงก์: การแก้ไขประเภทการชำระเงินที่ใช้ผิดภายในบิลห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13116260-เกสไลน-เรซลิงก-การแก-ไขประเภทการชำระเงินที-ใช-ผิดภายในบิลห-องพัก.md): ไปที่หน้าการเก็บเงิน \(Room Billing\) \(เรซลิงก์, หน้าการใช้งานลูกค้า \(Guest Journey\), การเก็บเงิน \(Billing\), หน้าการเรียกเก็บเงิน \(Room Billing\)...
- [เกสไลน์ เรซลิงก์: การคืนเงินโทเค็นหลังจากเช็คเอาท์](https://help-guestline.theaccessgroup.com/th/articles/13116304-เกสไลน-เรซลิงก-การคืนเงินโทเค-นหลังจากเช-คเอาท.md): เมื่อคืนเงินโทเค็นในการจองที่เช็คเอาท์แล้ว คุณไม่สามารถโพสต์การคืนเงินไปยังการจองนั้นได้ ดังนั้นจะต้องใช้ บัญชีที่ไม่ใช่ผู้เข้าพัก \(NRA\)...
- [เกสไลน์ เรซลิงก์: การสร้างบัญชีที่ไม่ใช่ผู้เข้าพัก \(Non-Resident Account - NRA\)](https://help-guestline.theaccessgroup.com/th/articles/13116313-เกสไลน-เรซลิงก-การสร-างบัญชีที-ไม-ใช-ผู-เข-าพัก-non-resident-account-nra.md): คุณสามารถสร้างบัญชีที่ไม่ใช่ผู้เข้าพัก \(NRA\) ได้ง่ายๆในไม่กี่ขั้นตอน
- [เกสไลน์ เรซลิงก์: แก้ไขใบแจ้งหนี้หลังวันที่เช็คเอาท์ \(สำหรับลูกค้า\)](https://help-guestline.theaccessgroup.com/th/articles/13116420-เกสไลน-เรซลิงก-แก-ไขใบแจ-งหนี-หลังวันที-เช-คเอาท-สำหรับลูกค-า.md): คุณสามารถแก้ไขใบแจ้งหนี้ของแขกได้ แม้ว่าวันที่เช็คเอาท์จะผ่านไปแล้ว ด้วยขั้นตอนง่าย ๆ ดังนี้
- [เกสไลน์ เรซลิงก์: ภาพรวมของระบบชำระเงินออนไลน์ \(Payment Gateway\)](https://help-guestline.theaccessgroup.com/th/articles/13116320-เกสไลน-เรซลิงก-ภาพรวมของระบบชำระเงินออนไลน-payment-gateway.md): บทความข้อมูลนี้ให้รายละเอียดเพิ่มเติมแก่ลูกค้าเกส เพย์ \(GuestPay\) และไซต์ที่ใช้ระบบชำระเงินของบริษัททรัสต์ \(Trust Payments\) เกี่ยวกับแผงระบบชำระเงินออนไลน์ใหม่ \(Payment Gateway\) ภายในแท็บการันตี \(G...
- [เกสไลน์ เรซลิงก์: รหัสที่ไม่ใช่รายได้](https://help-guestline.theaccessgroup.com/th/articles/13116291-เกสไลน-เรซลิงก-รหัสที-ไม-ใช-รายได.md): การสร้างประเภทรายได้ใหม่, การอัพเดตรหัสรายได้ที่มีอยู่, การปิดใช้งานรหัสที่ไม่ใช่รายได้, และผลกระทบต่อรายงานทั้งหมดถูกกล่าวถึงในบทความนี้
- [เกสไลน์ เรซลิงก์: การตั้งค่ารายงานสิ้นวันอัตโนมัติ](https://help-guestline.theaccessgroup.com/th/articles/13116245-เกสไลน-เรซลิงก-การตั-งค-ารายงานสิ-นวันอัตโนมัติ.md): สามารถส่งข้อมูลสรุปรายวัน \(End of Day\) พร้อมกับข้อมูลสิ้นสัปดาห์และสิ้นเดือนได้โดยอัตโนมัติเมื่อทำการปิดวัน
- [เกสไลน์ เรซลิงก์: การแก้ไขใบลดหนี้ลูกหนี้เมื่อโพสต์ผิด](https://help-guestline.theaccessgroup.com/th/articles/13116238-เกสไลน-เรซลิงก-การแก-ไขใบลดหนี-ลูกหนี-เมื-อโพสต-ผิด.md): กระบวนการนี้ช่วยให้มั่นใจว่าใบลดหนี้ที่โพสต์ผิดจะถูกแก้ไขกลับอย่างถูกต้องโดยการโพสต์ใบแจ้งหนี้เป็นรายการตรงข้าม ซึ่งช่วยรักษาความถูกต้องของบัญชีลูกหนี้ของคุณ
- [เกสไลน์ เรซลิงก์: การแก้ไขใบลดหนี้ลูกหนี้เมื่อโพสต์ผิด](https://help-guestline.theaccessgroup.com/th/articles/13116287-เกสไลน-เรซลิงก-การแก-ไขใบลดหนี-ลูกหนี-เมื-อโพสต-ผิด.md): กระบวนการนี้ช่วยให้มั่นใจว่าใบลดหนี้ที่โพสต์ผิดจะถูกแก้ไขกลับอย่างถูกต้องโดยการโพสต์ใบแจ้งหนี้เป็นรายการตรงข้าม ซึ่งช่วยรักษาความถูกต้องของบัญชีลูกหนี้ของคุณ
- [เกสไลน์ เรซลิงก์: การเพิ่มหรือแก้ไขโค้ดสถานะ](https://help-guestline.theaccessgroup.com/th/articles/13116353-เกสไลน-เรซลิงก-การเพิ-มหรือแก-ไขโค-ดสถานะ.md): คุณสามารถเพิ่มหรือแก้ไขโค้ดสถานะ ซึ่งใช้เพื่อกำหนดสถานะของห้องพักหรือการจอง ได้ง่ายๆ เพียงไม่กี่ขั้นตอน
- [Guestline Rezlynx: ความแตกต่างระหว่าง Deduct From Stock และ Room Out Of Service](https://help-guestline.theaccessgroup.com/th/articles/13116414-guestline-rezlynx-ความแตกต-างระหว-าง-deduct-from-stock-และ-room-out-of-service.md): Deduct from Stock และ Room out of Service ใช้สำหรับการปิดขายห้องเหมือนกัน แต่ทั้งสองอย่างนี้มีผลกับ room availability ต่างกัน
- [เกสไลน์ เรซลิงก์: การจัดคิวห้องเพื่อทำความสะอาด \(Q-Room\)](https://help-guestline.theaccessgroup.com/th/articles/13116349-เกสไลน-เรซลิงก-การจัดคิวห-องเพื-อทำความสะอาด-q-room.md): คุณสามารถจัดลำดับความสำคัญของการเช็คอินได้ โดยการทำเครื่องหมายห้องพักเป็นการจัดคิวห้องเพื่อทำความสะอาด \(Q-Room\) เพื่อให้ทำความสะอาดได้รวดเร็วกว่าห้องอื่น ๆ เพียงทำตามขั้นตอนง่าย ๆ
- [เกสไลน์ เรซลิงก์: สร้างหรือแก้ไขแอตทริบิวต์](https://help-guestline.theaccessgroup.com/th/articles/13116357-เกสไลน-เรซลิงก-สร-างหรือแก-ไขแอตทริบิวต.md): คุณสามารถสร้างฟิลด์เพิ่มเติมที่เรียกว่าแอตทริบิวต์ \(Attributes\) เพื่อรวบรวมข้อมูลเพิ่มเติมภายในระบบได้ในไม่กี่ขั้นตอนง่ายๆ
- [เกสไลน์ เรซลิงก์: สร้างควิกโน๊ต](https://help-guestline.theaccessgroup.com/th/articles/13116361-เกสไลน-เรซลิงก-สร-างควิกโน-ต.md): คุณสามารถสร้างควิกโน๊ตเพื่อเพิ่มในส่วนของโน๊ตภายในระบบได้อย่างง่ายดาย ในไม่กี่ขั้นตอน
- [เกสไลน์ เรซลิงก์: การสร้างนโยบายการยกเลิก](https://help-guestline.theaccessgroup.com/th/articles/13116309-เกสไลน-เรซลิงก-การสร-างนโยบายการยกเลิก.md): คุณสามารถสร้างนโยบายการยกเลิก เพิ่มนโยบายการยกเลิกไปยังเรท แพลน และเพิ่มลงในเทมเพลตได้ง่าย ๆ ตามขั้นตอนดังต่อไปนี้
- [เกสไลน์ เรซลิงก์: การสร้าง แก้ไข หรือ ลบการบำรุงรักษาห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13116301-เกสไลน-เรซลิงก-การสร-าง-แก-ไข-หรือ-ลบการบำรุงรักษาห-องพัก.md): สิ่งสำคัญ: ก่อนเพิ่มช่วงเวลาการบำรุงรักษาห้อง โปรดตรวจสอบให้แน่ใจว่าการจองทั้งหมดได้ถูกยกเลิกการจัดสรรออกจากห้องนั้นแล้ว...
- [เกสไลน์: การสร้างหรือลบโค้ดการบำรุงรักษา](https://help-guestline.theaccessgroup.com/th/articles/13116243-เกสไลน-การสร-างหรือลบโค-ดการบำรุงรักษา.md): โค้ดการบำรุงรักษาถูกใช้เมื่อสร้างช่วงเวลาการบำรุงรักษาเพื่อให้สามารถกรองรายงานการบำรุงรักษาได้
- [เกสไลน์ เรซลิงก์ : การตั้งค่าความชอบของโปรไฟล์ลูกค้าในระบบเรซลิงก์](https://help-guestline.theaccessgroup.com/th/articles/13116295-เกสไลน-เรซลิงก-การตั-งค-าความชอบของโปรไฟล-ลูกค-าในระบบเรซลิงก.md): บทความนี้จะกล่าวถึงการเปลี่ยนแปลงโปรไฟล์ในระบบเรซลิงก์ ซึ่งมีผลตั้งแต่วันจันทร์ที่ 14 เมษายน 2024 และปัจจุบันได้นำไปใช้กับทุกไซต์แล้ว

### Advanced Conference & Banqueting \(C&B\) 

- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): เพิ่มการจัดลำดับไดอารี่แบบกำหนดเอง](https://help-guestline.theaccessgroup.com/th/articles/12382405-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-เพิ-มการจัดลำดับไดอารี-แบบกำหนดเอง.md): คุณสามารถสร้างการจัดลำดับไดอารี่แบบกำหนดเอง เพื่อให้ผู้ใช้แต่ละคนมีมุมมองไดอารีในแบบของตัวเองได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): เช็กอินอีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382472-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-เช-กอินอีเวนต.md): คุณสามารถดำเนินการเช็กอินอีเวนต์ได้ ซึ่งเป็นขั้นตอนที่จำเป็นเพื่อให้รายได้ \(Revenue\) ของงานถูกบันทึกในระบบ โดยสามารถทำได้ในไม่กี่ขั้นตอนง่ายๆ
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\) : การแก้ไขฟังก์ชันที่ไม่ได้ทำการเช็คอิน](https://help-guestline.theaccessgroup.com/th/articles/12385705-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การแก-ไขฟังก-ชันที-ไม-ได-ทำการเช-คอิน.md): ฟังก์ชั่นในระบบการประชุมและการจัดเลี้ยงขั้นสูง \(Adv C&B\) เป็นตัวที่ใช้ในการบันทึกรายได้ในระบบ ฟังก์ชั่นต้องได้รับการเช็คอินโดยพนักงานของโรงแรมในทุกๆ วัน หากไม่ได้ทำการเช็คอินฟังก์ชั่น รายได้หรือเงิ...
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): เช็กเอาท์อีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382473-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-เช-กเอาท-อีเวนต.md): คุณสามารถดำเนินการเช็กเอาท์อีเวนต์ได้ หากทุกฟังก์ชั่นในงานแสดงยอดคงเหลือเป็นศูนย์ \(0.00\) หรือมีการบันทึกค่าใช้จ่ายไปยังบัญชีลูกหนี้ \(Ledger\) แล้ว โดยสามารถทำได้ในไม่กี่ขั้นตอนง่ายๆ
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การปิดห้องจัดงานอีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382502-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การปิดห-องจัดงานอีเวนต.md): คุณสามารถปิดห้องจัดงานอีเวนต์ในฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง ได้ในช่วงเวลาที่กำหนดหรือในช่วงวันที่กำหนดเพื่อป้องกันการขาย และแก้ไขตามต้องการได้ในไม่กี่ขั้นตอนง่ายๆ
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างประเภทฟังก์ชั่น \(Function Types\)](https://help-guestline.theaccessgroup.com/th/articles/12382418-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างประเภทฟังก-ชั-น-function-types.md): คุณสามารถสร้างประเภทฟังก์ชั่น \(Function Types\) ซึ่งใช้สำหรับทุกกิจกรรมในระบบ ได้ง่ายๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างประเภทอีเว้นต์และการตั้งกฎการชำระเงินมัดจำ](https://help-guestline.theaccessgroup.com/th/articles/12382414-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างประเภทอีเว-นต-และการตั-งกฎการชำ.md): คุณสามารถสร้างประเภทอีเว้นต์และเพิ่มกฎการชำระเงินมัดจำได้ในไม่กี่ขั้นตอนง่าย ๆ
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างเลย์เอาต์ \(Layouts\)](https://help-guestline.theaccessgroup.com/th/articles/12382422-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างเลย-เอาต-layouts.md): คุณสามารถสร้างเลย์เอาต์สำหรับห้องในการประชุมและการจัดเลี้ยงขั้นสูง ได้ง่ายๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างประเภทสถานที่ \(Location Types\)](https://help-guestline.theaccessgroup.com/th/articles/12382421-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างประเภทสถานที-location-types.md): คุณสามารถสร้างประเภทสถานที่ในการประชุมและการจัดเลี้ยงขั้นสูงได้ง่ายๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): สร้างห้องประชุมและห้องจัดเลี้ยงขั้นสูง \(Advanced C&B\) พร้อมประเภทตำแหน่งที่ตั้งและรูปแบบการจัดห้อง](https://help-guestline.theaccessgroup.com/th/articles/12382408-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-สร-างห-องประชุมและห-องจัดเลี-ยงขั-นสูง-advan.md): คุณสามารถสร้างห้องประชุมและห้องจัดเลี้ยงขั้นสูง \(Advanced C&B\) ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างเหตุผลการยกเลิกและประเภทของการเสียลูกค้าให้แก่คู่แข่งในการประชุมและการจัดเลี้ยงขั้นสูง](https://help-guestline.theaccessgroup.com/th/articles/12382410-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างเหตุผลการยกเลิกและประเภทของกา.md): คุณสามารถสร้างเหตุผลการยกเลิกและประเภทการเสียลูกค้าให้แก่คู่แข่งในการประชุมและการจัดเลี้ยงขั้นสูง ได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): สร้างคุณสมบัติ \(Attribute\) ในการประชุมและการจัดเลี้ยงขั้นสูง](https://help-guestline.theaccessgroup.com/th/articles/12382409-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-สร-างคุณสมบัติ-attribute-ในการประชุมและการจั.md): คุณสามารถปรับแต่งระบบการประชุมและการจัดเลี้ยงขั้นสูง ของคุณด้วยการใช้คุณสมบัติ \(Attributes\) ได้ง่าย ๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างโน๊ตด่วน \(Quick Notes\)](https://help-guestline.theaccessgroup.com/th/articles/12382426-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างโน-ตด-วน-quick-notes.md): คุณสามารถสร้างโน๊ต ด่วน \(Quick Notes\) เพื่อเพิ่มในงานอีเวนต์และฟังก์ชันต่าง ๆ ได้ง่าย ๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\):การสร้างเทมเพลตฟังก์ชั่น](https://help-guestline.theaccessgroup.com/th/articles/12382417-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างเทมเพลตฟังก-ชั-น.md): คุณสามารถสร้างเทมเพลตฟังก์ชั่นได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การเพิ่มที่อยู่อีเมลภายในระบบ \(Internal Addresses\)](https://help-guestline.theaccessgroup.com/th/articles/12382420-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การเพิ-มที-อยู-อีเมลภายในระบบ-internal-addresses.md): คุณสามารถส่งอีเมลภายในระบบ รวมถึงเอกสารเช่น แผ่นงานฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Function Sheets\) และจดหมายยืนยัน โดยใช้ที่อยู่อีเมลภายในที่สามารถเพิ่มลงในระบบได้ง่ายๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การเพิ่มรายการตรวจสอบ \(Checklist\)](https://help-guestline.theaccessgroup.com/th/articles/12382403-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การเพิ-มรายการตรวจสอบ-checklist.md): คุณสามารถสร้างรายการตรวจสอบสำหรับงานอีเวนต์เพื่อติดตามและกำหนดงานที่ต้องทำและทำเสร็จแล้วได้อย่างง่ายดาย
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างกลุ่มเอกสาร](https://help-guestline.theaccessgroup.com/th/articles/12382412-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างกลุ-มเอกสาร.md): คุณสามารถสร้างกลุ่มเอกสารเพื่อช่วยจัดระเบียบเอกสารที่แนบไปกับงานของคุณได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างทรัพยากรอื่น ๆ](https://help-guestline.theaccessgroup.com/th/articles/12382425-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างทรัพยากรอื-น-ๆ.md): คุณสามารถสร้างทรัพยากรที่ไม่ใช่อาหารหรือเครื่องดื่ม ซึ่งจำเป็นต้องเรียกเก็บค่าใช้จ่ายหรือเพิ่มในโน๊ตของงานอีเว้นต์หรือฟังก์ชั่นได้ง่าย ๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): สร้างรายการเมนูอาหารและเครื่องดื่ม \(F&B\)](https://help-guestline.theaccessgroup.com/th/articles/12382407-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-สร-างรายการเมนูอาหารและเครื-องดื-ม-f-b.md): คุณสามารถเพิ่มรายการอาหารและเครื่องดื่ม \(F&B\) ลงในระบบเพื่อใช้ในงานอีเวนต์หรือสร้างเมนูอาหารและเครื่องดื่ม ได้ในไม่กี่ขั้นตอนง่าย ๆ
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างแผนก](https://help-guestline.theaccessgroup.com/th/articles/12382411-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างแผนก.md): คุณสามารถสร้างแผนกได้ในไม่กี่ขั้นตอนง่าย ๆ
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การสร้างโค้ดปิดการสอบถาม](https://help-guestline.theaccessgroup.com/th/articles/12382413-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การสร-างโค-ดปิดการสอบถาม.md): คุณสามารถสร้างโค้ดปิดการสอบถามอีเว้นต์ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การแปลงงานอีเวนต์ที่รอการยืนยัน \(Waitlist\)](https://help-guestline.theaccessgroup.com/th/articles/12382477-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การแปลงงานอีเวนต-ที-รอการยืนยัน-waitlist.md): คุณสามารถแปลงการจองที่รอการยืนยันเป็นการจองงานอีเวนต์ได้ในขั้นตอนง่ายๆ ไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การเพิ่มบัญชีมาสเตอร์ให้กับงานอีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382469-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การเพิ-มบัญชีมาสเตอร-ให-กับงานอีเวนต.md): คุณสามารถเพิ่มบัญชีมาสเตอร์ลงในงานอีเวนต์ของฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูงได้ \(Advanced C&B\) เพื่อใช้เป็นบัญชีหลักในการรับรายการค่าใช้จ่าย แทนที่จะโพสต์ไปยังบิลของห้องจัดงาน ห้องพัก หรือบ...
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): อัปโหลดเอกสารเข้าสู่งานอีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382444-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-อัปโหลดเอกสารเข-าสู-งานอีเวนต.md): คุณสามารถอัปโหลดเอกสารเข้าสู่งานอีเวนต์ได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): ยกเลิกฟังก์ชั่นภายในงานอีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382486-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-ยกเลิกฟังก-ชั-นภายในงานอีเวนต.md): คุณสามารถยกเลิกฟังก์ชั่นภายในงานอีเวนต์ได้โดยทำตามขั้นตอนง่ายๆ ไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): การค้นหาใบแจ้งหนี้ของงาน](https://help-guestline.theaccessgroup.com/th/articles/12385706-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-การค-นหาใบแจ-งหนี-ของงาน.md): คุณสามารถค้นหาใบแจ้งหนี้ของงานได้ง่ายๆ ด้วยไม่กี่ขั้นตอน
- [เกสไลน์ ฟังก์ชั่นการประชุมและการจัดเลี้ยงขั้นสูง \(Advanced C&B\): เพิ่มเงินมัดจำให้กับงานอีเวนต์](https://help-guestline.theaccessgroup.com/th/articles/12382507-เกสไลน-ฟังก-ชั-นการประชุมและการจัดเลี-ยงขั-นสูง-advanced-c-b-เพิ-มเงินมัดจำให-กับงานอีเวนต.md): คุณสามารถเพิ่มเงินมัดจำให้กับงานอีเวนต์ได้โดยทำตามขั้นตอนง่ายๆ ไม่กี่ขั้นตอน

### Direct Booking Manager 

- [เกสไลน์ ระบบการจองตรง \(Direct Booking Manager\): การสร้างการแจ้งเตือนในระบบการจองตรง \(DBM\)](https://help-guestline.theaccessgroup.com/th/articles/13117173-เกสไลน-ระบบการจองตรง-direct-booking-manager-การสร-างการแจ-งเตือนในระบบการจองตรง-dbm.md): คุณสามารถสร้างการแจ้งเตือนเพื่อแจ้งให้ลูกค้าทราบข้อมูลสำคัญในขณะที่ทำการจองได้
- [เกสไลน์ ระบบการจองตรงของโรงแรม: วิธีแก้ไขข้อมูลที่พักและระดับดาว](https://help-guestline.theaccessgroup.com/th/articles/13117131-เกสไลน-ระบบการจองตรงของโรงแรม-วิธีแก-ไขข-อมูลที-พักและระดับดาว.md): คุณสามารถแก้ไขชื่อที่พัก คำอธิบาย ข้อมูลติดต่อ เขตเวลา และระดับดาวที่แสดงบนระบบการจองตรงของโรงแรม \(DBM\) ได้ง่าย ๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรงของโรงแรม: วิธีแก้ไขเวลาการเช็คอินและเช็คเอาท์](https://help-guestline.theaccessgroup.com/th/articles/13117135-เกสไลน-ระบบการจองตรงของโรงแรม-วิธีแก-ไขเวลาการเช-คอินและเช-คเอาท.md): คุณสามารถแก้ไขเวลาเช็คอินและเช็คเอาท์ของที่พัก ซึ่งจะแสดงบนระบบการจองตรงของโรงแรม \(DBM\) ได้ง่าย ๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง: แก้ไขชื่อประเภทห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13117139-เกสไลน-ระบบการจองตรง-แก-ไขชื-อประเภทห-องพัก.md): คุณสามารถแก้ไขชื่อประเภทห้องพักหรือชื่อห้องพักในระบบการจองตรง \(Direct Booking Manager - DBM\) ได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรงของโรงแรม: วิธีแก้ไขคำอธิบายประเภทห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13117143-เกสไลน-ระบบการจองตรงของโรงแรม-วิธีแก-ไขคำอธิบายประเภทห-องพัก.md): คุณสามารถแก้ไขคำอธิบายประเภทห้องพักในระบบการจองตรงของโรงแรม \(DBM\) ได้ง่าย ๆ ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรงของโรงแรม: วิธีแก้ไขรูปภาพประเภท](https://help-guestline.theaccessgroup.com/th/articles/13117124-เกสไลน-ระบบการจองตรงของโรงแรม-วิธีแก-ไขรูปภาพประเภท.md): คุณสามารถเพิ่มหรือเปลี่ยนรูปภาพของประเภทห้องพักที่แสดงบนระบบการจองตรงของโรงแรม \(DBM\) ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรงของโรงแรม: วิธีแก้ไขสิ่งอำนวยความสะดวกในห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13117144-เกสไลน-ระบบการจองตรงของโรงแรม-วิธีแก-ไขสิ-งอำนวยความสะดวกในห-องพัก.md): คุณสามารถแก้ไขสิ่งอำนวยความสะดวกในห้องพัก ซึ่งจะแสดงบนระบบการจองตรงของโรงแรม \(DBM\) ได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรงของโรงแรม: การแก้ไขขีดจำกัดจำนวนผู้เข้าพักในห้องพัก](https://help-guestline.theaccessgroup.com/th/articles/13117145-เกสไลน-ระบบการจองตรงของโรงแรม-การแก-ไขขีดจำกัดจำนวนผู-เข-าพักในห-องพัก.md): ณสามารถแก้ไขจำนวนผู้ใหญ่และเด็กที่สามารถเข้าพักในแต่ละประเภทห้องได้อย่างง่ายดาย เพียงทำตามขั้นตอนต่อไปนี้
- [เกสไลน์ ระบบการจองตรง: วิธีทำแม็ปปิ้ง และยกเลิกการแม็ปปิ้งด้วยตัวเอง](https://help-guestline.theaccessgroup.com/th/articles/13117117-เกสไลน-ระบบการจองตรง-วิธีทำแม-ปปิ-ง-และยกเลิกการแม-ปปิ-งด-วยตัวเอง.md): คุณสามารถจับคู่ \(แมป\) หรือยกเลิกการจับคู่ \(อันแมป\) ห้องพักและราคาภายใน Direct Booking Manager \(DBM\) ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง \(Direct Booking Manager\): การเปลี่ยนแปลงลำดับเรทในระบบการจองตรง](https://help-guestline.theaccessgroup.com/th/articles/13117177-เกสไลน-ระบบการจองตรง-direct-booking-manager-การเปลี-ยนแปลงลำดับเรทในระบบการจองตรง.md): บทความนี้จะช่วยให้คุณสามารถส่งคำขอเปลี่ยนลำดับของเรทในระบบการจองตรง \(DBM\) ได้
- [Guestline Direct Booking Manager: Edit a rate plan name](https://help-guestline.theaccessgroup.com/th/articles/13117119-guestline-direct-booking-manager-edit-a-rate-plan-name.md): คุณสามารถแก้ไขชื่อเรท แพลนที่แสดงบนระบบการจองตรงของโรงแรม \(DBM\) ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง: วิธีแก้ไขคำอธิบายเรท แพลน](https://help-guestline.theaccessgroup.com/th/articles/13117118-เกสไลน-ระบบการจองตรง-วิธีแก-ไขคำอธิบายเรท-แพลน.md): คุณสามารถแก้ไขคำอธิบายเรท แพลนที่แสดงบนระบบการจองตรงของโรงแรม \(DBM\) ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง: สร้างข้อบังคับจำนวนคืนที่เข้าพัก \(LOS\) เพื่อใช้ส่วนลดหรือคืนพักฟรี](https://help-guestline.theaccessgroup.com/th/articles/13117120-เกสไลน-ระบบการจองตรง-สร-างข-อบังคับจำนวนคืนที-เข-าพัก-los-เพื-อใช-ส-วนลดหรือคืนพักฟรี.md): คุณสามารถสร้างข้อบังคับจำนวนคืนที่เข้าพัก \(Length of Stay - LOS\) ในระบบการจองตรง \(Direct Booking Manager - DBM\) เพื่อมอบส่วนลดหรือให้คืนพักฟรีได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง: สร้างรหัสปลดล็อกเรท \(Rate Access Code\) หรือโปรโม โค้ด \(Promo Code\)](https://help-guestline.theaccessgroup.com/th/articles/13117152-เกสไลน-ระบบการจองตรง-สร-างรหัสปลดล-อกเรท-rate-access-code-หรือโปรโม-โค-ด-promo-code.md): คุณสามารถสร้างรหัสปลดล็อกเรท ซึ่งเป็นรหัสที่ซ่อนเรท แพลนออนไลน์บางเรทไว้ จนกว่าผู้ใช้จะป้อนรหัสนั้นลงในช่องโปรโม โค้ด \(Promo Code\) ได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง: การสร้าง Deep Link หรือ URL สำหรับโปรโมชั่น](https://help-guestline.theaccessgroup.com/th/articles/13117156-เกสไลน-ระบบการจองตรง-การสร-าง-deep-link-หรือ-url-สำหรับโปรโมชั-น.md): คุณสามารถสร้าง Deep Link หรือ URL โปรโมชั่น เพื่อส่งรหัสปลดล็อกเรท \(Rate Access Code\) หรือ ฟิลเตอร์ไปยังผู้ใช้เฉพาะ ได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ระบบการจองตรง: ภาพรวมของการยกเลิกการจอง](https://help-guestline.theaccessgroup.com/th/articles/13117169-เกสไลน-ระบบการจองตรง-ภาพรวมของการยกเลิกการจอง.md): บทความนี้จะอธิบายเกี่ยวกับวิธีการทำงานของการยกเลิกการจองภายในระบบการจองตรง \(Direct Booking Manager - DBM\) รวมถึงให้ข้อมูลเพิ่มเติมเกี่ยวกับการเปิดใช้งานฟีเจอร์นี้ในส่วนท้ายของบทความ

### Distribution Hub 

- [เกสไลน์ ศูนย์กลางดิสทริบิวชั่น: เปิดใช้งานและเพิ่มผู้รับ / ปิดการแจ้งเตือนอีเมลของศูนย์กลางดิสทริบิวชั่น \(Distribution Hub\)](https://help-guestline.theaccessgroup.com/th/articles/13116871-เกสไลน-ศูนย-กลางดิสทริบิวชั-น-เปิดใช-งานและเพิ-มผู-รับ-ปิดการแจ-งเตือนอีเมลของศูนย-กลางดิสท.md): นอกจากหน้าดูแลศูนย์กลางดิสทริบิวชั่น \(Distribution Hub Monitoring\) ผู้ใช้ยังสามารถรับอีเมลแจ้งเตือนการจองใหม่ การจองที่ถูกแก้ไข และการจองที่ถูกยกเลิกได้ อีเมลเหล่านี้จะรวมถึงการแจ้งเตือนเมื่อการจอง...
- [บทความข้อมูล เกสไลน์ ศูนย์กลางดิสทริบิวชั่น: คำถามที่พบบ่อยเกี่ยวกับช่องทางเสริม \(Extended Channels\)](https://help-guestline.theaccessgroup.com/th/articles/13116875-บทความข-อมูล-เกสไลน-ศูนย-กลางดิสทริบิวชั-น-คำถามที-พบบ-อยเกี-ยวกับช-องทางเสริม-extended-channels.md): บทความข้อมูลนี้ให้ข้อมูลเพิ่มเติมเกี่ยวกับคำถามที่พบบ่อยเกี่ยวกับช่องทางเสริม
- [เกสไลน์ ศูนย์กลางการจัดจำหน่าย \(Distribution Hub\): ประเภทของการเชื่อมต่อช่องทางการขาย](https://help-guestline.theaccessgroup.com/th/articles/13116879-เกสไลน-ศูนย-กลางการจัดจำหน-าย-distribution-hub-ประเภทของการเชื-อมต-อช-องทางการขาย.md): บทความข้อมูลนี้จะให้รายละเอียดเพิ่มเติมเกี่ยวกับประเภทการเชื่อมต่อที่สามารถทำผ่านช่องทางการขายได้ ซึ่งรวมถึง: การเชื่อมต่อแบบไดนามิก; การเชื่อมต่อแบบเก็ต \(GET\); การเชื่อมต่อเนื้อหา
- [เกสไลน์ ศูนย์กลางดิสทริบิวชั่น: คู่มือการใช้งานช่องทางเสริม](https://help-guestline.theaccessgroup.com/th/articles/13116876-เกสไลน-ศูนย-กลางดิสทริบิวชั-น-คู-มือการใช-งานช-องทางเสริม.md): บทความนี้ให้ข้อมูลเพิ่มเติมเกี่ยวกับฟีเจอร์ช่องทางเสริมของศูนย์กลางดิสทริบิวชั่น \(Distribution Hub\)
- [เกสไลน์ ศูนย์กลางดิสทริบิวชั่น: ช่องทางเสริม \(Extended Channels\) – การเพิ่มการจับคู่ไปยังการเชื่อมต่อที่มีอยู่](https://help-guestline.theaccessgroup.com/th/articles/13116868-เกสไลน-ศูนย-กลางดิสทริบิวชั-น-ช-องทางเสริม-extended-channels-การเพิ-มการจับคู-ไปยังการเชื-อมต-อที-มีอยู.md): เมื่อโรงแรมมีการเชื่อมต่อที่มีอยู่แล้วและต้องการเพิ่มเรท หรือประเภทห้องเพิ่มเติมในการเชื่อมต่อ สามารถทำได้ในไม่กี่ขั้นตอน
- [เกสไลน์ ศูนย์กลางการจัดจำหน่าย \(Distribution Hub\): ช่องทางการขาย \(Entended Chanels\) – การลบการเชื่อมต่อ](https://help-guestline.theaccessgroup.com/th/articles/13116881-เกสไลน-ศูนย-กลางการจัดจำหน-าย-distribution-hub-ช-องทางการขาย-entended-chanels-การลบการเชื-อมต-อ.md): คุณสามารถลบการเชื่อมต่อกับช่องทางการขายได้อย่างง่ายดายในไม่กี่ขั้นตอน

### Guestline EPoS 

- [ระบบขายหน้าร้านเกสไลน์: รายการไฟร์วอลล์ที่อนุญาตสำหรับโปรดักส์ของเกสไลน์](https://help-guestline.theaccessgroup.com/th/articles/13117089-ระบบขายหน-าร-านเกสไลน-รายการไฟร-วอลล-ที-อนุญาตสำหรับโปรดักส-ของเกสไลน.md): เราอัปเดตซอฟต์แวร์อย่างสม่ำเสมอ เพื่อให้ระบบมีความทันสมัย ปลอดภัย และมีฟีเจอร์ใหม่ ๆ อยู่เสมอ
- [ระบบขายหน้าร้านเกสไลน์: รายการตรวจสอบการรีสตาร์ทระบบขายหน้าร้าน \(EPoS\)](https://help-guestline.theaccessgroup.com/th/articles/13117068-ระบบขายหน-าร-านเกสไลน-รายการตรวจสอบการรีสตาร-ทระบบขายหน-าร-าน-epos.md): รายการตรวจสอบเพื่อแนะนำคุณตลอดขั้นตอนการตรวจสอบที่จำเป็นเพื่อให้แน่ใจว่าเครื่องคิดเงินระบบขายหน้าร้าน \(EPoS\) ของคุณพร้อมสำหรับการดำเนินการในแต่ละวัน
- [ระบบขายหน้าร้านเกสไลน์: ย้ายเครื่องคิดเงินของคุณไปยังตำแหน่งอื่น](https://help-guestline.theaccessgroup.com/th/articles/13117070-ระบบขายหน-าร-านเกสไลน-ย-ายเครื-องคิดเงินของคุณไปยังตำแหน-งอื-น.md): รายการตรวจสอบเพื่อเป็นแนวทางเมื่อย้ายเครื่องคิดเงินของคุณไปยังตำแหน่งใหม่ภายในโรงแรม/ที่พักของคุณ
- [ระบบขายหน้าร้านเกสไลน์: สร้าง, แก้ไข, และลบผู้ใช้](https://help-guestline.theaccessgroup.com/th/articles/13117066-ระบบขายหน-าร-านเกสไลน-สร-าง-แก-ไข-และลบผู-ใช.md): คุณสามารถสร้าง, แก้ไข, หรือลบผู้ใช้ได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: กำหนดค่ากลุ่มผู้ใช้](https://help-guestline.theaccessgroup.com/th/articles/13117080-ระบบขายหน-าร-านเกสไลน-กำหนดค-ากลุ-มผู-ใช.md): คุณสามารถสร้างกลุ่มผู้ใช้ได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: กำหนดค่าแท็บเมนู](https://help-guestline.theaccessgroup.com/th/articles/13117078-ระบบขายหน-าร-านเกสไลน-กำหนดค-าแท-บเมนู.md): คุณสามารถเพิ่ม แก้ไข คัดลอก กู้คืน และลบได้ในขั้นตอนง่ายๆ ไม่กี่ขั้นตอน
- [ระบบขายหน้าร้านเกสไลน์: กำหนดค่าเทมเพลตเมนูแท็บ](https://help-guestline.theaccessgroup.com/th/articles/13117079-ระบบขายหน-าร-านเกสไลน-กำหนดค-าเทมเพลตเมนูแท-บ.md): คุณสามารถกำหนดค่าแท็บเมนูได้ง่ายๆ ไม่กี่ขั้นตอน เพื่อแสดงรหัสราคา \(PLU\) ภายใต้เมนูที่คุณต้องการ เช่น ไวน์ อาหารเรียกน้ำย่อย
- [ระบบขายหน้าร้านเกสไลน์: กำหนดค่าข้อความครัว](https://help-guestline.theaccessgroup.com/th/articles/13117077-ระบบขายหน-าร-านเกสไลน-กำหนดค-าข-อความครัว.md): คุณสามารถเพิ่ม, แก้ไข, หรือลบข้อความในห้องครัวได้ในขั้นตอนง่ายๆ ไม่กี่ขั้นตอน
- [ระบบขายหน้าร้านเกสไลน์: สร้างรายการรหัสสินค้า \(PLU\) สำหรับเครื่องดื่ม](https://help-guestline.theaccessgroup.com/th/articles/13117050-ระบบขายหน-าร-านเกสไลน-สร-างรายการรหัสสินค-า-plu-สำหรับเครื-องดื-ม.md): เมื่อคุณมีสินค้าใหม่ที่ต้องการขายในเครื่องคิดเงิน คุณจะต้องสร้างรหัสสินค้า \(PLU\)
- [ระบบขายหน้าร้านเกสไลน์: ปรับเปลี่ยนรายการรหัสสินค้า \(PLU\) สำหรับเครื่องดื่ม](https://help-guestline.theaccessgroup.com/th/articles/13117055-ระบบขายหน-าร-านเกสไลน-ปรับเปลี-ยนรายการรหัสสินค-า-plu-สำหรับเครื-องดื-ม.md): คุณสามารถปรับเปลี่ยนรายการรหัสสินค้า \(PLU\) ได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: สร้างรายการรหัสสินค้า \(PLU\) สำหรับอาหาร](https://help-guestline.theaccessgroup.com/th/articles/13117048-ระบบขายหน-าร-านเกสไลน-สร-างรายการรหัสสินค-า-plu-สำหรับอาหาร.md): เมื่อคุณมีสินค้าใหม่ที่ต้องการขายในเครื่องคิดเงิน คุณจะต้องสร้างรหัสสินค้า \(PLU\)
- [ระบบขายหน้าร้านเกสไลน์: ปรับเปลี่ยนรายการรหัสสินค้า \(PLU\) สำหรับอาหาร](https://help-guestline.theaccessgroup.com/th/articles/13117053-ระบบขายหน-าร-านเกสไลน-ปรับเปลี-ยนรายการรหัสสินค-า-plu-สำหรับอาหาร.md): คุณสามารถปรับเปลี่ยนรายการรหัสสินค้า \(PLU\) ได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: การอัปเดตรหัสสินค้า \(PLU\) จำนวนมาก](https://help-guestline.theaccessgroup.com/th/articles/13117058-ระบบขายหน-าร-านเกสไลน-การอัปเดตรหัสสินค-า-plu-จำนวนมาก.md): คุณสามารถอัปเดตรายการรหัสสินค้า \(PLU\) จำนวนมากได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: ลบรายการรหัสสินค้า \(PLU\) ออกจากหน้าจอเมนูเครื่องคิดเงิน](https://help-guestline.theaccessgroup.com/th/articles/13117060-ระบบขายหน-าร-านเกสไลน-ลบรายการรหัสสินค-า-plu-ออกจากหน-าจอเมนูเครื-องคิดเงิน.md): คุณสามารถลบรายการรหัสสินค้า \(PLU\) ออกจากหน้าจอเครื่องคิดเงินได้โดยทำตามขั้นตอนง่ายๆ ไม่กี่ขั้นตอน
- [ระบบขายหน้าร้านเกสไลน์: สร้างแพ็คเกจเครื่องดื่ม](https://help-guestline.theaccessgroup.com/th/articles/13117082-ระบบขายหน-าร-านเกสไลน-สร-างแพ-คเกจเครื-องดื-ม.md): คุณสามารถสร้างแพ็คเกจเครื่องดื่มได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: สร้างหมวดหมู่เครื่องดื่ม](https://help-guestline.theaccessgroup.com/th/articles/13117081-ระบบขายหน-าร-านเกสไลน-สร-างหมวดหมู-เครื-องดื-ม.md): คุณสามารถสร้างหมวดหมู่เครื่องดื่มได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: สร้างโต๊ะและเพิ่มห้อง](https://help-guestline.theaccessgroup.com/th/articles/13117046-ระบบขายหน-าร-านเกสไลน-สร-างโต-ะและเพิ-มห-อง.md): คุณสามารถสร้างโต๊ะใหม่และเพิ่มห้องต่างๆ ได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: สร้างและปรับเปลี่ยนแผนผังโต๊ะ](https://help-guestline.theaccessgroup.com/th/articles/13117047-ระบบขายหน-าร-านเกสไลน-สร-างและปรับเปลี-ยนแผนผังโต-ะ.md): คุณสามารถสร้างหรือแก้ไขผังโต๊ะได้ง่าย ๆ เพียงไม่กี่ขั้นตอน
- [ระบบขายหน้าร้านเกสไลน์: สร้างข้อกำหนดส่วนลด](https://help-guestline.theaccessgroup.com/th/articles/13117062-ระบบขายหน-าร-านเกสไลน-สร-างข-อกำหนดส-วนลด.md): คุณสามารถสร้างปุ่มส่วนลดได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: กำหนดค่าส่วนลด, เหตุผลของการยกเลิกรายการขายและเหตุผลที่ของเสีย](https://help-guestline.theaccessgroup.com/th/articles/13117076-ระบบขายหน-าร-านเกสไลน-กำหนดค-าส-วนลด-เหตุผลของการยกเลิกรายการขายและเหตุผลที-ของเสีย.md): คุณสามารถสร้าง แก้ไข หรือลบเหตุผลสำหรับส่วนลด, การยกเลิกรายการขาย, และสต็อกสินค้าได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: สร้างช่วงระดับราคา \(Price Band\)](https://help-guestline.theaccessgroup.com/th/articles/13117087-ระบบขายหน-าร-านเกสไลน-สร-างช-วงระดับราคา-price-band.md): คุณสามารถสร้างหรือลบช่วงระดับราคาได้โดยง่ายเพียงไม่กี่ขั้นตอน
- [ระบบขายหน้าร้านเกสไลน์: เปิดใช้งานและใช้การนับถอยหลังสต็อก](https://help-guestline.theaccessgroup.com/th/articles/13117083-ระบบขายหน-าร-านเกสไลน-เปิดใช-งานและใช-การนับถอยหลังสต-อก.md): คุณสามารถเปิดใช้งานการนับถอยหลังสต็อกได้ง่ายๆ เพียงไม่กี่ขั้นตอน
- [ระบบขายหน้าร้านเกสไลน์: พิมพ์ซ้ำรายงาน X และรายงาน Z](https://help-guestline.theaccessgroup.com/th/articles/13117073-ระบบขายหน-าร-านเกสไลน-พิมพ-ซ-ำรายงาน-x-และรายงาน-z.md): เมื่อทำตามขั้นตอนเหล่านี้แล้ว คุณจะสามารถดูหรือพิมพ์รายงาน X และ Z ซ้ำได้อย่างง่ายดายเมื่อต้องการ
- [ระบบขายหน้าร้านเกสไลน์: ตรวจสอบว่า Z read ได้รับการโพสต์แล้วหรือไม่ และจะโพสต์ซ้ำไปยังระบบปฏิบัตการเรซลิงก์ได้อย่างไร](https://help-guestline.theaccessgroup.com/th/articles/13117064-ระบบขายหน-าร-านเกสไลน-ตรวจสอบว-า-z-read-ได-รับการโพสต-แล-วหรือไม-และจะโพสต-ซ-ำไปยังระบบปฏิบัตการเ.md): คุณสามารถโพสต์การอ่าน Z ที่ล้มเหลวอีกครั้งไปยังระบบปฏิบัตการเรซลิงก์ ได้หากมีผลหลังจากการตรวจสอบ
- [ระบบขายหน้าร้านเกสไลน์: ปิดรอบบัญชี](https://help-guestline.theaccessgroup.com/th/articles/13117040-ระบบขายหน-าร-านเกสไลน-ปิดรอบบัญชี.md): คุณสามารถตรวจสอบช่วงเวลาเปิดและวิธีการปิดเพื่อโพสต์รายได้ไปยังระบบปฏิบัตการเรซลิงก์ได้
- [ระบบขายหน้าร้านเกสไลน์: ลิ้นชักเก็บเงินเปิดไม่ได้](https://help-guestline.theaccessgroup.com/th/articles/13117044-ระบบขายหน-าร-านเกสไลน-ลิ-นชักเก-บเงินเปิดไม-ได.md): โดยการตรวจสอบการเชื่อมต่อเหล่านี้และดำเนินการตรวจเช็ค คุณควรจะสามารถระบุและแก้ไขปัญหาลิ้นชักเก็บเงินเปิดไม่ได้
- [ระบบขายหน้าร้านเกสไลน์: เพิ่ม, ลบ และกำหนดค่างานพิมพ์เครื่องแคชเชียร์](https://help-guestline.theaccessgroup.com/th/articles/13117072-ระบบขายหน-าร-านเกสไลน-เพิ-ม-ลบ-และกำหนดค-างานพิมพ-เครื-องแคชเชียร.md): คุณสามารถเพิ่ม, ลบ และกำหนดค่างานพิมพ์เครื่องแคชเชียร์ได้ในไม่กี่ขั้นตอนง่ายๆ
- [ระบบขายหน้าร้านเกสไลน์: ทำความสะอาดเครื่องพิมพ์ใบเสร็จแบบความร้อน](https://help-guestline.theaccessgroup.com/th/articles/13117042-ระบบขายหน-าร-านเกสไลน-ทำความสะอาดเครื-องพิมพ-ใบเสร-จแบบความร-อน.md): เพื่อรักษาคุณภาพการพิมพ์ของเครื่องพิมพ์ใบเสร็จแบบความร้อน สิ่งสำคัญคือต้องทำความสะอาดหัวความร้อนเป็นระยะ \(ประมาณทุก 3 เดือน\)

### Newbridge POS

- [Newbridge POS: ต้องการความช่วยเหลือหรือไม่? เราพร้อมให้การสนับสนุนแก่คุณเสมอ](https://help-guestline.theaccessgroup.com/th/articles/13346026-newbridge-pos-ต-องการความช-วยเหลือหรือไม-เราพร-อมให-การสนับสนุนแก-คุณเสมอ.md): ต้องการความช่วยเหลือหรือไม่? เราพร้อมให้การสนับสนุนแก่คุณเสมอ